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HomeMy WebLinkAbout5.4 Two-Year Strategic Plan Quarterly UpdateIP Slt DUBLIN CALIFORNIA STAFF REPORT CITY COUNCIL DATE: February 20, 2024 TO: Honorable Mayor and City Councilmembers FROM: Linda Smith, City Manager SU B.FCT: Two -Year Strategic Plan Quarterly Update Prepared by: Jordan Foss, Management Analyst 11 Agenda Item 5.4 EXECUTIVE SUMMARY: The City Council will receive a status update on the City's Two -Year Strategic Plan. STAFF RECOMMENDATION: Receive the report. FINANCIAL IMPACT: None. DESCRIPTION: The City Council adopted the City's Two -Year Strategic Plan on April 19, 2022. This Plan sets the overall direction for the City, guiding resources and setting specific objectives to drive City action. The Plan coincides with Fiscal Years 2022-23 and 2023-24. On September 19, 2023, the City Council received the Year 1 Strategic Plan update, covering the period of July 1, 2022 through June 30, 2023. Key highlights for each strategy were provided, as well as examples of how the City will continue to meet objectives during the Year 2 period. This report represents the sixth of eight quarterly Strategic Plan updates, covering the period of October 1, 2023, through December 31, 2023. Updates for the strategies and objectives are provided in Attachment 1 and includes detailed updates on the Year 1 accomplishments. STRATEGIC PLAN INITIATIVE: None. Page 1 of 2 1 NOTICING REQUIREMENTS/PUBLIC OUTREACH: The City Council Agenda was posted. ATTACHMENTS: 1) Strategic Plan Quarterly Update Page 2 of 2 2 Attachment I CITY OF DUBLIN 2023-24 Q2 STRATEGIC PLAN UPDATE October 1, 2023 — December 31, 2023 Strategy 1 Objective A Downtown Dublin and Economic Development Continue support of the Downtown Preferred Vision and Downtown Dublin Specific Plan including improving visual and environmental quality and evaluating specific business uses. Prior Update: Significant progress has been made with the property owners of the Dublin Place shopping center to implement the Downtown Preferred Vision (DPV). The property owner continues to work with Community Development, Public Works, and Economic Development staff on the refinements to their master plan. Staff is preparing draft amendments to the Downtown Dublin Specific Plan (DDSP) to implement the DPV. The amendments are subject to review under the California Environmental Quality Act (CEQA), and that analysis is underway. The proposed amendments and CEQA analysis are anticipated to be considered by the Planning Commission in September and the City Council in October. Planning Staff is also preparing amendments to the DDSP to implement relaxed parking standards throughout the Downtown area. The proposed amendments would be consistent with the pilot program implemented in the Village Parkway District and consistent with the requirements of AB 2097, which went into effect in January 2023. The Planning Commission approved the BASIS Independent School application to renovate the facade of the existing Corrie Center office building and construct a gymnasium where they will operate a private school for middle and high school students. Staff and Avalon Bay are working on a large-scale public art piece that will parallel the north side of the St. Patrick's Way extension between Golden Gate Drive and Regional Street. The nearly 400-foot-long art piece will help create a sense of place in a future civic gathering space downtown and provide a visual barrier along the back of a large retail center. Staff began developing the scope of work and design feasibility for the Golden Gate Drive Intersection Improvements at Dublin Boulevard and St. Patrick Way (CIP ST0423). The Planning Commission approved the Citywide Outdoor Seating Design Guidelines to help facilitate the design of permanent outdoor seating within parking lots for eating and drinking establishments, which was approved by the City Council on September 19, 2023. The Planning Commission recommended the General Plan and Downtown Dublin Specific Plan Amendments consisting of the following: Page 1 of 16 3 Attachment I • Adding Research and Development as a new land use • Increasing the residential allocation by 465 units • Decreasing the non-residential allocation by 300,000 square feet • Increasing the height and floor area ratio in "The Core" area of the Retail District • Changes to setbacks Quarterly The Avalon Bay large-scale public art piece that parallels the north side of the St. Patrick's Way extension between Update: Golden Gate Drive and Regional Street is now complete. A ribbon cutting for the opening of St. Patrick's Way and celebrating the public art piece is being planned for Q3. Objective B Prior Update: On November 6, 2023, the City Council received a presentation from City Staff and the City's consultant Urban Field Studio, and the City's Public -Private Partner, American Realty Advisors (ARA), ARA's Development Manager Hines, and ARA's Master Planning Architect Gensler on the proposed implementation of the Downtown Preferred Vision. On December 19, 2023, the City Council adopted Resolution No. 134-23 amending the General Plan and the Downtown Dublin Specific Plan to further implement the Downtown Dublin Preferred Vision. The amendments consisted of the following: • Adding Research and Development as a new land use. • Increasing the residential allocation by 465 units. • Decreasing the non-residential allocation by 300,000 square feet. • Increasing the height and floor area ratio in "The Core" area of the Retail District. • Changes to setbacks. Pursue mixed -use projects to create economic vitality. The work being done as part of Objective A will include a mixed -use development project bordering the town square. Staff also continues to have discussions with developers who are interested in other areas of the DDSP area for mixed - use opportunities. Staff worked closely with American Realty Advisors (owners of the Dublin Place Shopping Center) and their development team on the Master Site Plan that builds upon the City's Downtown Preferred Vision. Staff is also working with American Realty Advisors on their Planning Application for the North Project which will help relocate existing tenants on the site so redevelopment of the south project can occur. Quarterly Staff continues to work closely with ARA and their development team on the Master Site Plan that builds upon the Update: City's Downtown Preferred Vision. Page 2 of 16 4 Attachment I Objective C Prior Update: Grant conditional tax and/or development fee relief for new developments in the Downtown. Staff has begun developing the framework for a program that would provide the opportunity for sharing property tax revenues as well as impact fee waivers and/or reductions to support the new Downtown Preferred Vision project. 1 Quarterly Update: Objective D Prior Update: Staff is finalizing the framework for a Property Tax Sharing program that will be presented to the Economic Development Committee at a future meeting. Staff is working on deal terms for the Development Agreement between the City and ARA for the redevelopment of the Downtown. Property tax sharing along with other tax and/or development fee relief will be factored into the deal terms. Support local businesses and new business attractions (ensure revenue -generating industries). Staff developed and distributed the first Holiday Gift Guide with more than 50 businesses participating. Staff also developed new marketing material to showcase Dublin as a business -friendly destination for food and beverage establishments. Additionally, Staff proactively engaged potential businesses and extended support through the Business Concierge Program for those seeking assistance. For business attraction, Staff has been reaching out to retailers and food and beverage tenants regarding second - generation restaurant spaces available. Several new tenants signed leases and submitted plans for their tenant improvements, including but not limited to Anjappar, Cloves, Pizza My Heart, Angus the Butcher Shop, Five Below, and VinFast. Staff has been working with a number of new prospective tenants with recent signed leases including, Silver Oven & Grill, Feng Cha Teahouse, Grocery Outlet, Teazzi Tea Shop, Mao Izakaya & Sushi, Building Kidz of Dublin, Tailored Shared Services LLC, Santa Maria Cafe, Cuppa Yo, Safelite Auto Glass, AT&T, Dublin Taqueria, Dave's Hot Chicken, and Serendipity Labs. Staff launched the Dublin Marketplace Loyalty Rewards Program to help support Dublin small businesses, relaunched the Business Visitation Program after a hiatus due to the pandemic, launched the Dublin Business Corner (a free library of on -demand training courses designed to empower and educate small business owners), and launched the Small Business Navigator Program to offer technical assistance to small businesses in strategic business areas such as marketing, architecture, graphic design, business planning, and more. Additionally, Staff continued to host business roundtables for different industry sectors and conducted four business webinars. The City received and is processing an application for the redevelopment of the Hexcel Corporation site for a new business park to support the life science industry. 1 The City Council supported changes to the Massage Establishment Ordinance and held the first Small Business Night at the Farmers' Market with more than 20 small businesses participating. The City partnered with Patelco Credit Union HQ, Rezolve.ai, and Startup Tri-Valley to sponsor the inaugural Generative Artificial Intelligence Summit in the Tri- Page 3 of 16 5 Attachment I Valley. Moreover, the City celebrated a number of ribbon cuttings such as Learn and Play Montessori School, Satvik Eggless Bakery, TeaZenTea, and Tivoli Plaza retail center. A Commercial Facade Improvement Grant was approved with Village Parkway Investments which will provide exterior upgrades to the building that houses Prima Vini. Staff developed the second annual Holiday Gift Guide in support of small businesses, which will be distributed next quarter. The Dublin Marketplace brought on six new businesses to the platform which are as follows: Box World, TeaZenTea, Blueprint Shop, Freshmeatz, Kwality Ice Cream, and Cafe Tazza. The City continued its efforts with the Business Spotlight program, highlighting Dogtopia and Pho 99, as well as the Business Visitation program with a visit to Rezolve.ai. Staff also helped facilitate seven more requests for assistance through the Small Business Navigator Program. Quarterly Staff actively engaged in supporting local businesses through various efforts during the quarter. This included Update: distributing the Dublin Business Brief, which offers resources for local businesses alongside the second Holiday Gift Guide, reaching more than 34,000 households and featuring more than 35 local businesses. This year, the Holiday Gift Guide was distributed earlier in November, to prep for Black Friday. Ongoing programs like the Small Business Navigator Program saw continued facilitation of marketing requests and closure of several open projects. The Dublin Marketplace reached a milestone by reaching more than 900 members who have collectively earned over $8,200 in rewards, and the business concierge program received more than 15 inquiries. To support small businesses with their staffing needs, the City sponsored Dublin -based businesses at the Tri-Valley Career Center Job Fair on October 6, 2023. Staff also engaged with local business owners by conducting a focus group to gather insights for the Economic Development Strategy and worked on a business -community survey to collect additional input. Staff from Economic Development and Communications collaborated to highlight five local businesses in a Small Business Saturday series (Destination Baby & Kids, Dublin Cyclery, Mike's Camera, Barons Jewelers, and The Wellnest Company) and promoted new and upcoming businesses such as Stanford Blood Center, Domino's, AT&T, Gong Cha, Five Below, Hamni Bank, Safelite Auto Glass Repair, SEV Laser, PiKaso, Kailash Parbat, Anjappar Chettinad Cuisine, and Oh's Nail Spa. Staff also highlighted the reopening of Peet's and Ethan Allen. Objective E Continue the Fallon -East development strategy. Page 4 of 16 6 Prior Update: Quarterly Update: Attachment I The Planning Commission approved an application for a Planned Development Zoning Stage 2 Development Plan and Tentative Map for the Branaugh property. Staff is processing preliminary applications for the GH PacVest and Righetti properties as well as negotiating deal terms for the corresponding Development Agreements. Progress has been made on the Dublin Boulevard Extension Project, which will connect Dublin Boulevard to North Canyons Parkway in Livermore. Drawings have reached the 65% level, a funding plan has been developed and approved by the City Council, and the first developer agreement with BEX Development (Branaugh) has been executed. The Dublin Boulevard Extension project right-of-way certification phase is in progress. The City's consultant, RES Environmental Operating Company, is completing baseline studies for wetland, riparian, and stream mitigation. Staff is working with the City of Livermore staff on a memorandum of understanding for the right-of-way certification phase. In addition, the City Council approved a General Plan Amendment Initiation Request and the Development Agreement Deal Terms with GH PacVest for the Dublin Fallon 580 project. RES Environmental Operating Company (RES) completed the Phase 1 Environmental Site Assessment reports for four required mitigation properties. RES is working on securing conservation easements on the mitigation properties. A visit to the four properties was conducted with the California Department of Fish and Wildlife and the United States Fish and Wildlife Service. Escrow closed on three mitigation properties by December. Escrow on the final property is planned for April 2024. Strategy 2 Objective A Housing Affordability Develop a Certified Housing Element that balances the location of housing options for all income types. Prior Update: Quarterly Update: Objective B Prior Update: The City Council adopted the Housing Element on November 15, 2022 and Staff submitted it to the California Department of Housing and Community Development (HCD) for their 60-day review. HCD provided minor comments which Staff is actively working to address in order to achieve a certified Housing Element. Staff revised the adopted 2023-2031 Housing Element to address comments received from HCD. The revised adopted Housing Element was resubmitted to HCD for review on August 21, 2023. HCD provided revised comments on the Housing Element on October 20, 2023. Staff addressed those comments and resubmitted the Housing Element to HCD for review on November 21, 2023. HCD has 60 days to review and respond to the City's resubmittal. Ensure the City's inclusionary zoning regulations incentivize targeted housing production. Staff prepared and issued a request for proposals from consultants to assist with preparing an inclusionary zoning feasibility study and Commercial Linkage Fee nexus study in concert with Objective 2.C. Proposals were received from five consultants and an agreement with EPS Consulting was approved by the City Council on April 18, 2023. The City Page 5 of 16 7 Quarterly Update: Attachment I Council held a study session in August 2023 to review the analysis and recommendations regarding the Inclusionary Zoning Regulations, Affordable Housing In -lieu Fee and a nexus study for the Commercial Linkage Fee. On August 15, 2023, the City Council received an informational report on the Inclusionary Zoning and Affordable Housing In -Lieu Fee Feasibility Study and the Commercial Linkage Fee Nexus Study. The City Council provided initial feedback and direction regarding updates to these programs. On September 19, 2023, the City Council received an informational report and directed Staff to prepare the amendments to the Inclusionary Zoning Regulations. Staff is preparing the amendments, as well as preparing amendments to the Affordable Housing In -Lieu Fee and Commercial Linkage Fee programs. Staff and the consultant finalized the Affordable Housing Feasibility Study and the Commercial Linkage Fee Nexus Study and prepared the amendments to the Inclusionary Zoning Regulations, Affordable Housing In -Lieu Fee Program and Non -Residential Development Affordable Housing Fee as directed by the City Council. The City Council scheduled to considered these items on January 9, 2024 and requested additional information. Objective C Prepare a nexus study to evaluate the affordable housing commercial linkage fee and affordable housing in -lieu fee for for -sale and rental housing. Prior Update: See above. Activity related to the commercial linkage fee and affordable housing in -lieu fee was completed in concert with Objective 2.B. Quarterly Update: Objective D Prior Update: The report has been completed and the recommendations will be brought to the City Council in the third quarter. Completed. See Objective 2B. Facilitate the production of affordable housing for lower income seniors, workforce, and special needs households. The City was awarded a $3.3M Local Housing Trust Fund Grant from the California Department of Housing and Community Development for the 300-unit Amador Station affordable housing project adjacent to the West Dublin/Pleasanton BART Station. Additionally, Staff worked with the Amador Station development team on modifications to the project phasing and the terms of a pre -construction loan. The City Council approved the Amador Station First Amended and Restated Community Benefit Program Agreement and Amended and Restated Affordable Housing Assistance Agreement and Transfer of the Agreements to The Related Companies of California. Staff continues to work with Alameda County to assign the Transit Center Site D-1 to Eden Housing for an affordable housing development. Page 6 of 16 8 Quarterly Update: Objective E Prior Update: Quarterly Update: Objective F Prior Update: Quarterly Update: Attachment I Staff worked with Eden Housing on an Affordable Housing Assistance Agreement, which was approved by the City Council on June 20, 2023. Staff continues to work with the developers of the Regional Street Senior Affordable Housing project and the Amador Station project to facilitate funding and development of both projects. The Alameda County Surplus Property Authority continued to work with the City on the future development of an affordable housing project adjacent to the construction of the new parking garage at the East Dublin Transit Center. The future project can accommodate up to 99 units. The City Council authorized an affordability plan for the Francis Ranch project off Croak Road and Central Parkway in Dublin, which will include 77 units of for -rent affordable housing, of which 22 units will be for Sunflower Hill to help meet the needs of the intellectual and developmentally disabled (IDD) community. Additionally, the project will have 50 low-income accessory dwelling units, along with 18 for -sale moderate -income housing units. The City negotiated the dedication of land for the development of the SCS Property on the east side of Tassajara Road for an affordable housing project, currently anticipated to serve the IDD community. The project, which can accommodate up to 100 units, will be fully integrated with the rest of the project and is consistent with the City Council's Preferred Plan for the property. Staff worked with Landsea Homes to subdivide The DC Project to create a legal parcel for the affordable housing site. Staff is having ongoing discussion with Sunflower Hill and Eden Housing regarding the Francis Ranch project. Staff is continuing to work with Trumark on the affordable housing at the Francis Ranch development, and with Landsea Homes at the Dublin Centre project. Review the housing market analysis and establish a strategy to meet the "middle market" demand, if needed, to ensure right mix. Staff completed the analysis of middle market housing demand and prepared a report outlining the findings and recommendations. The report was provided to the City Council via memorandum in May 2023. Completed. Review ownership programs for first-time buyers and explore alternative options. Staff has started reviewing the First Time Homebuyer Loan Program for amendments to make the program more effective. Amendments are in progress and will be finalized and brought forward for City Council consideration pending the outcome of Objectives 2B and 2C. Strategy 3 Infrastructure Maintenance and Reinvestment Page 7 of 16 9 Attachment I Objective A Use surplus and lump sum funding to increase the City's internal service funds. Prior Update: Quarterly Update: Objective B Prior Update: Quarterly Update: Objective C Prior Update: Both the FY 22-23 and FY 23-24 Budgets include a $2 million transfer to the Internal Service Fund (ISF) for facilities preventative maintenance. Staff is currently working on a review of the Internal Service Funds (ISF) to ensure all future replacement needs are captured and have sufficient funding. Any adjustments to the City's ISF will be included as part of the FY 2024-26 two- year budget cycle. Staff has reviewed the Internal Service Funds and will be working with the City Manager's Office on recommendations, which will be addressed as part of the FY 2024-26 two-year budget cycle. Provide on -going condition assessments of aging city facilities and assets. The City successfully recruited and hired a Maintenance Coordinator, who joined the Dublin team in January 2023. The position is supporting the Maintenance Division in monitoring work on City assets. The City's maintenance contractor is conducting quarterly inspections of parks and facilities to evaluate the condition of equipment and infrastructure to help make informed decisions about repair, replacement, and maintenance schedules. The City's maintenance contractor continues to conduct quarterly inspections of parks and facilities. The Parks and Community Services Department Park Monitors assist in providing weekly inspections of City parks and outdoor facilities, which helps deliver a faster response to maintenance needs. Infrared thermographic electrical inspections were completed to gather electrical equipment condition information at several City buildings. This effort augments the preventive maintenance program by identifying areas with increased risk of equipment and electrical failure. Condition assessment and inspection of City bridges and large storm drain culverts continue. This effort results in recommended maintenance or minor repair of the facilities. Staff is in the process of finding a consultant to provide an assessment of conditions at The Wave, and based on that assessment, will a create a maintenance plan for the facility and equipment. Explore finance options for long-term pavement management needs. The City received approval from the Metropolitan Transportation Commission (MTC) for $48,000 in grant funding though the Pavement Management Technical Assistance Program (P-TAP), Round 24. Public Works Staff has begun working with MTC's consultant to do the pavement condition assessment and prepare for the resulting analysis. Public Works Staff is also working with a pavement engineering consultant to develop recommendations for a multi- year pavement preservation program and a pavement condition index goal. 1 Page 8 of 16 10 Quarterly Update: Attachment I Staff continues to work with the pavement engineering consultant to evaluate the pavement network and condition, to develop various strategies for resurfacing and rehabilitation, and to update the City's StreetSaver program cost estimates. This effort will result in a recommended pavement condition index goal and multi -year pavement preservation program. No update. Objective D Prior Update: Quarterly Update: Explore use of funding mechanisms like community facilities districts for capital and on -going maintenance needs. Staff is collaborating with the developer of the East Ranch project and City financial consultants to develop a Community Facilities District (CFD) for facility infrastructure and a CFD for services (maintenance of public improvements). Staff is also working with the financing team to develop a facilities CFD to recover City mitigation costs which the City is advancing as part of the Dublin Blvd Extension project. The Branaugh Property project was approved, including a Development Agreement that requires the developer to cooperate in the formation of a services CFD for maintenance and the facilities CFD for the mitigation of Dublin Boulevard Extension. The Francis Ranch (formerly East Ranch) Community Facilities District (CFD) for facility infrastructure and services (maintenance of public improvements) has started the initial formation process. Staff is currently negotiating a Development Agreement for the Righetti Property project, which could require the developer to cooperate in the formation of a services CFD for maintenance and the facilities CFD for the mitigation of Dublin Boulevard Extension. The GH PacVest Property project has approved deal points for a Development Agreement that could result in the formation of a services CFD for maintenance of public improvements. The City Council approved a CFD for facility infrastructure and services for the Francis Ranch project. Staff is negotiating a Development Agreement for the GH PacVest property, which could require the developer to cooperate in the formation of a CFD for maintenance and facilities, including for the mitigation land acquisition for the Dublin Boulevard Extension project. Objective E Continue to implement measures identified in the Climate Action Plan (CAP). Page 9 of 16 11 Attachment I Prior Update: Two CAP 2030 Reach Codes were adopted as part of the 2022 Building Code: all -electric new construction (Measure EE-1) and electric vehicle charging stations (Measure SM-1) codes. Consistent with CAP Measure MM-2: Reduce the Embodied Greenhouse Gas Emissions Associated with Building Materials, a low carbon concrete specification has been implemented and installed in one location with more locations planned. Staff continued working on Climate Action Plan (CAP) Measure SM-2: Develop an Electric Vehicle Infrastructure Plan. Staff also initiated an update on the Municipal Fleet Electrification Plan, consistent with CAP 2030 Measure ML-3: Electrify Municipal Vehicle Fleet and Equipment. Additionally, work on a potential low carbon concrete building code continues, consistent with Measure MM-2: Reduce the Embodied Greenhouse Gas Emissions Associated with Building Materials. CAP 2030 committed the City to a greenhouse gas (GHG) emissions inventory for calendar year 2022. All data to conduct the inventory for 2022 was collected, and the analysis has commenced. Quarterly In September, the City Council authorized the City Manager to purchase electric fleet vehicles, which helps meet Update: Climate Action Plan (CAP) Measure ML-3: Electrify Municipal Vehicle Fleet and Equipment. Five electric vehicles, three Ford Lightning trucks, and two Chevrolet Bolt EUVs were purchased to replace internal combustion engine vehicles within the City fleet. Strategy 4 Objective A Organizational Health Use existing reserves to address the unfunded Dougherty Regional Fire Authority (DRFA) pension liability. Prior Update: The FY 22-23 Budget included a lump -sum payment of $3.46 million from the designated reserve to address the DRFA unfunded pension liability. Staff worked with the City of San Ramon on a Memorandum of Understanding (MOU) for the methodology to split each City's allocated share of DRFA's unfunded liabilities, assets, and annual payment amounts. The MOU was approved by the Dublin City Council in May 2023 and the payment was made in June 2023. Quarterly Staff continues to monitor DRFA's liabilities, and the City currently has $2.11 million set aside in a reserve should Update: there become the need to address any future pension liabilities. Objective B Complete an update to the Public Facility Fee Program. Update: Staff retained the services of Willdan to assist with the update to the program. Willdan compiled all the necessary data to inform the various fee amounts by category, and Staff presented the report to the City Council in September 2023. Quarterly Update: This has been completed with the new fees taking effect on January 1, 2024. Completed. Page 10 of 16 12 Attachment I Objective C Make annual contributions to reserves for the early payoff of the energy efficiency bonds. Prior Update: The City Council approved a shift of $2 million from the FY 21-22 General Fund surplus to the existing reserve for bond payoff. The special designation of General Fund Reserves for FY 22-23 included an additional $1 million to towards early payoff. The reserve balance as of June 30, 2023, is $7 million. The bonds can be paid off as early as June 1,2029 at the remaining principal of $12.9 million. This would save the City about $3.1 million in interest payments over the course of the remaining 12 years. Quarterly On November 7, 2023, the City Council confirmed the General Fund reserve designations as of June 30, 2023, including Update: the $7 million early payoff balance. Staff will include another contribution to the reserve in the FY 23-24 reserve designations in June 2024. Objective D Prior Update: Conduct a feasibility study into fiber connectivity between City facilities. IT Staff has removed old, outdated communication lines (T1 lines) to Shannon, Senior, Heritage, and Corp Yard and replaced them with AT&T Switched Ethernet (ASE) links at a speed of 50 megabits/second (Mbps). This has significantly increased the bandwidth and reliability of those facilities. IT Staff is working to finalize a municipal fiber master plan RFP for the future City -owned municipal fiber connectivity to facilities. The RFP will be released in fall 2023. In preparation, IT Staff is collaborating with Public Works Staff to define requirements for fiber around the City, and Public Works Staff completed an inventory of all existing citywide communications infrastructure and added that information in the City's internal Geographic Information Systems database to see gaps in the network. The first phase of the fiber optic infrastructure along Dublin Boulevard from San Ramon Road to City Hall is complete. The upgrade of the Traffic Operations Center at City Hall, as part of the Dublin Arts Center Project, is currently underway. This project is in preparation for the second phase of the fiber optic communications upgrades along Dublin Boulevard from San Ramon Road to City Hall. Public Works Staff continues to look for opportunities to close the gap in the network by installing fiber optic infrastructure as part of other Capital Improvement Projects and Development projects. Quarterly The release of the RFP for a municipal fiber master plan was delayed to spring 2024 due to the incorporation of an Update: analysis of community fiber into the plan, as well as IT Staff dedicating more time to the Dublin Arts Center project needs. Page 11 of 16 13 Attachment I Objective E Complete an update to the User Fee Study. Prior Update: Quarterly Update: An RFP to conduct the User Fee Study will be released in calendar year 2023. The project, scheduled to start in January 2024 and take roughly three months to complete, calculates the cost of providing City services by studying the staff time and overhead costs to do. The study will be the basis of a fee structure that will be proposed to the City Council in May/June 2024. Staff released a Request for Proposals in October 2023, and the City Council approved an agreement with Matrix Consulting Group on December 20, 2023. Matrix has been meeting with City departments as part of the data gathering stage. The study typically takes three months to complete and will calculate the cost of providing services by studying staff time and identifying all costs associated with providing services. Strategy 5 Objective A Prior Update: Quarterly Update: Safe and Accessible Community Evaluate the feasibility and strategies for a community -wide fiber network. The fiber master plan (refer to update of Objective 4D) will include examining the need for expanding high-speed internet to sections of the community. No update. Objective B Prior Update: Quarterly Update: Continue to engage with the community using all appropriate methods to share and exchange information. Following the completion of a language survey, Communications Staff has been issuing press releases in three alternative languages - Hindi, simplified Chinese, and Spanish. The translated press releases have been sent to news outlets catering to these communities. Staff has purchased a chatbot Artificial Intelligence (AI) for the City's website. The chatbot will allow customers to converse with City personnel via a live agent or AI in their chosen language. The AI will be available 24/7, while live agents will be available during business hours. Additional testing of the Chatbot AI was required due to compatibility issues and the new anticipated live date is January 2024. Staff created "Story Map," an online, interactive tool highlighting the Adopt -A -Bench program. Story Map is now available online for residents to view park bench inventory, adoption status and availability, and locations. This move towards digital accessibility enhances community engagement and ensures a seamless experience for those interested in honoring a family member, friend, or organization. The chatbot and live agent functions are now live and available on the City website. Page 12 of 16 14 Objective C Prior Update: Quarterly Update: Attachment I Provide more opportunities for residents to complete transactions with the City online, with appropriate security measures. Staff is implementing the new enterprise resource planning software, which will allow residents and businesses to pay for non -recreation services through this web -based portal upon completion. Completion of all modules is anticipated in FY 23-24. No update. Objective D Ensure programs remain affordable and accessible to all members of the community, especially lower income families and seniors. Prior Update: Staff partnered with KTVU Channel 2 to host a free admission day at The Wave on August 12, 2022. The event allowed those with certain financial constraints to visit The Wave at no charge. Roughly 400 participants attended the event, many enjoying the award -winning facility for the first time. As part of the "3 for 3 in 2023" Summer Campaign, a Dublin household won a 2023 Wave Waterpark Family Season Pass for up to four family members (a $208 value) after meeting the entry criteria and participating in the drawing. The Summer Campaign was highlighted in the 2023 Camps and Aquatics Activity guide, and the entry deadline was March 31, 2023. A total of $5,173 was awarded through the Youth Fee Assistance Program, benefiting 23 children and affording them the opportunity to participate in activities ranging from swim lessons to various summer camp programs. Four seniors utilized the Senior Fee Assistance Program, a value totaling $710. The money was used toward Senior Center Punch Cards. From April through June of this year, $213 was donated to the Youth Fee Assistance Program and $87 to the Senior Fee Assistance Program. The City partnered with Futures Explored, an organization that works with individuals who have intellectual and/or developmental disabilities (IDD). Together, the City and the Futures Explored program, Workforce Inclusion Network (WIN) for All, enable the hiring of IDD individuals in a variety of City positions in the Parks and Community Services Department. The program has facilitated the hiring of eight new staff members from the IDD community. The Parks and Community Services (PCS) Department awarded $1,600 in Youth Fee Assistance Program funding, benefiting eight families who were able to participate in swim lessons, martial arts, and Junior Warriors Basketball. The Senior Fee Assistance Program awarded $200 for punch cards. The PCS Department introduced a 10% Military Discount for all programs, with the discount going into effect with the publishing of the 2024 Spring Activity Guide. Page 13 of 16 15 Attachment I The Wave offered several opportunities for families to save money during the summer months, such as: • Wave Goodbye to Summer (August 4, 2023) allowed families to enjoy one free Youth Admission by purchasing a regular -price youth or adult admission. 75 Coupons were processed for a total discounted amount of $1,232. • 840 Dublin Students and Dublin Athletic $2.00 coupons were processed for a total discount of $1,680 for Dublin residents. • The Wave provided discounted admission to active or retired military individuals. 517 military admission tickets were sold at $10 each, saving families $5 - $9 per admission ticket. Quarterly A 10% fee reduction has been introduced and implemented by Staff for active duty and veteran residents across all Update: PCS programs. Objective E Prior Update: The City is entering its second year of partnership with Futures Explored, an organization that works with individuals who have intellectual and/or developmental disabilities (IDD). Together, the City and the Futures Explored program, Workforce Inclusion Network (WIN) for All, enables the hiring of IDD individuals in a variety of positions serving in the City's parks and recreation functions. The PCS Department awarded $200 in Youth Fee Assistance Program funding, benefiting a family who was able to participate in After -school LEAD. The Senior Fee Assistance Program awarded $200 for punch cards. Support existing and innovative public safety efforts, like the DPS Behavioral Health Unit. Dublin Police Services (DPS) hired a second clinician to complete its Behavioral Health Unit staffing and they are working closely with the deputies and with the community in need. Staff successfully submitted a Community Project Funding Request with Congressman Swalwell to fund the hiring of an additional clinician to focus on providing services for school -aged youths. The Unit continues to be successful, averaging a case load of approximately 20 clients monthly. The City purchased additional situational awareness cameras for key intersections in Dublin, with a focus on parks and school areas. DPS hosted the first Trunk or Treat event for the community in October. The event was well attended by the community. The City purchased additional FLOCK license plate reader cameras, which will assist in both in -progress crimes and on -going investigations. Page 14 of 16 16 Attachment I Dublin Police Services (DPS) was awarded an $81,000 grant from the California Office of Traffic Safety. The grant funds will be used for both education and enforcement to reduce the number of injury accidents and accidents involving impaired drivers. Additionally, DPS hosted the 40th Annual National Night Out, visiting 31 neighborhood locations with more than a thousand community members in attendance. Quarterly DPS hosted the 2nd Annual Trunk or Treat Event, which was well attended with more than 3,000 members of the Update: community participating. Objective F Prior Update: DPS facilitated a 'Stuff the Cruiser' Toy Drive at Target, bringing a trailer full of toys for donation. The toys were given to the Dublin Hively Family Resource center to be given to those less fortunate in our community. Support community awareness of protected and preserved open space in and around Dublin. The Dublin Trail Challenge encouraged community members to walk, run, or hike all 26 miles of trails in Dublin. The event was free and open to all ages, and those that completed the challenge received a free shirt. The City hosted another Goosechase game that encouraged people to visit places all around Dublin using pictures of those sites from years ago and photograph the sites to see how they have changed. The game encouraged residents to visit parks and places of historical interest all around Dublin. The community bike ride on May 25 started at Civic Center, stopped at Don Biddle Community Park, and ended at the Farmers' Market, where participants received a $5 coupon to use with the vendor of their choosing. There were eight participants in the event. The People of the Parks (P.O.P.) Program was created as an ongoing, incentivized program encouraging community efforts to "Keep Dublin Clean & Green." The program is designed for residents frequenting parks, sidewalks, and trails and empowers them to support City beautification efforts by carrying a litter stick and bag and keeping those areas free of litter and debris. The program is also designed for people who might not actively use City facilities and amenities but want to start getting involved in taking care of their community, and for businesses interested in promoting clean commercial areas. The program is scheduled to launch in early September 2023. People of the Parks launched in early September 2023. Initial participation in the program was 200 individual volunteers and 19 organizations assisting in keeping Dublin clean and green. Participants received a tool kit, including a litter stick, reusable bag, and gloves. The program assists in litter pickup throughout the City, including Dublin parks, trails, and facilities. Quarterly The People of the Parks (P.O.P.) Program completed its first quarter review. In total, there were an estimated 316 Update: pounds of trash collected during 138 logged hours of volunteer time. Participants used the City -provided litter clean- up kits to support picking up trash at City facilities including parks, trails, and open spaces. Page 15 of 16 17 Attachment I Page 16 of 16 18