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HomeMy WebLinkAbout8.2 Solid Waste Franch Agmt CITY CLERK File # 810-10 AGENDA STATEMENT CITY COUNCIL MEETING DATE: January 6, 2004 SUBJECT: New Solid Waste and RecYCling Franchise Agreement Options Report Prepared By: Jason Behrmann, Administrative Analyst ATTACHMENTS: 1) 2) 3) 4) New Program Evaluation Report from Waste Management Electronic Waste/Household Hazardous Tonnage Report Alameda County Rate and Service Comparison Waste Management Complaint Record RECOMMENDATI~' 1) 2) Provide direction to Staff regarding whether the Council' desires to seek competitive proposals for solid waste and recycling services, negotiate exclusively with Waste Management or extend the current franchise agreement If the Council does not wish to extend the current Franchise Agreement, authorize Staff to circulate an RFQ for consultant services to assist with a competitive or renegotiated franchise renewal process. FINANCIAL STATEMENT: The total annual value of the City's current franchise is $5,010,633. If the Council elects to hire a consultant to assist with this process, it is estimated that the cost for services could be as high as $100,000. The scope of work for the consultant and the total costs of services will depend on the option selected by Council and the length of negotiations. A consultant services agreement with Budget Change Form would be presented to the City Council for approval at a future meeting. DESCRIPTION: At the November 5, 2002 City Council Meeting, the City Council elected to extend the City's current Solid Waste and Recycling Franchise Agreement with Waste Management (WM) a total of twenty-four (24) months, to June 30, 2005. At the Council Meeting, The Council also expressed its intent to renegotiate a new franchise agreement exclusively with WM prior to that date. As the City approaches the end of the Agreement, it is appropriate that the Council evaluates its options to provide future solid waste, recycling and other related services to Dublin residents and businesses and either confirm its previous decision or select a different option. The following is a list of options that the Council may wish to consider: COPIES TO: Patrick Gavin, Waste Management ITEM NO. ~ F:\GARBAGE\Franchise Renewal 03-04~franchise options 03-04.doc Option 1: Seek Competitive Proposals - The City may solicit competitive proposals from the current Franchisee and from third parties. It may then negotiate and execute agreements for solid waste and recycling services collection and disposal services that would take effect upon expiration of the current Franchise Agreement. Option 2: Negotiate Exclusively with the Current Service Provider, Waste Management - The City may choose to negotiate a new Solid Waste and Recycling Franchise Agreement exclusively with Waste Management. If either of the first two options is selected, the City will require consultant services to assist in the process. Option 3: Extend the Term - The City has the sole option to extend the term of the current Agreement three (3) times up to thirty-six (36) months (until June 30, 2006), in periods of at least twelve (12) months each. The City previously elected to extend the term of the Agreement twenty (24) months and now has one remaining twelve (12) month extension option. PROCESS: The timing for this decision is important. The City has approximately 18 months before the current Franchise Agreement expires. If the City Council chooses Option 1 or 2, the City would need to hire a consultant to perform a program assessment, prepare a Request for Proposal, solicit and review the proposal(s), and negotiate a contract. Should the selected contractor be different than the existing contractor, a transition would need to be coordinated, which would take considerable time. It is estimated that this process could take up to 18 months. Staff estimates the consultant fees to be in the range of $60,000 to $100,000,' depending on the option selected and the length of the negotiation. The costs for these services could be included in a proposed rate structure or offset by franchise fees the City collects from the contractor. · CONSIDERATIONS IN EVALUATING OPTIONS: The primary reason for selecting option 3 would be to allow more time to evaluate the performance of Waste Management, specifically as it relates to the implementation of several new programs recently approved by the Council as part of the Franchise extension process. The new programs include an annual electronic waste/household hazardous waste collection event, curbside used oil collection and commercial food waste program. Attachments 1 and 2 provide some preliminary program results since implementation in January 2003. If the Council determines to move forward with negotiating a new franchise agreement, the following considerations may be useful in determining whether to solicit competitive proposals or negotiate exclusively with Waste Management. Competitive Proposals: Pros Allows the City to compare innovative service offerings from a variety of companies. Competition helps everyone "sharpen their pencil" and potentially offer the best services at the lowest price. · Allows City to consider separating collection from disposal, which can sometimes aid in meeting recycling goals. Cons · The process can be more costly and time consuming. If the City is highly satisfied with the current service provider, the selection process could become problematic and contentious if they are not the lowest bidder. Renegotiate with Current Provider: Pros · The negotiation process is usually less expensive and time consuming. · Minimal impact to residents and businesses - no transition period required. Cons: · · May not get the best proposal because the current service provider has no competition. Proposal from current service provider may not yield the most innovation; Proposal will be limited to the offerings of the existing provider. CURRENT AGREEMENT AND SERVICES EVALUATION: In order to help determine the best option for the City, the Council may wish to evaluate the current rates, customer satisfaction, and programs and services provided by Waste Management. Dublin's current garbage rates are among the lowest in Alameda County. The attached chart (Attachment 3), compiled by the Alameda County Waste Management AuthOrity, compares the rates and services of all jurisdictions in Alameda County. Attachment 4 indicates customer complaint calls received by WM during calendar year 2002 and 2003 through October 2003. The majoritY of calls were for missed pick-up commitments. In addition to the calls received by WM, City Staff receives approximately 1-2 calls per month regarding various concerns. Given the nature of the business and the number of collections every day, Staff believes that the level of complaints is reasonable. WM makes approximately 100,000 residential pickups every month and with an average monthly complaint level of 32 calls, the complaint ratio is approximately 3.2 calls per 10,000 pickups. Additionally, WM has been responsive in dealing with problems and complaints as they arise. The City's solid waste andrecycling programs are comparable to most jurisdictions in the County. Waste Management provides weekly residential curbside collection for both recycling and green waste, as well as three special clean-ups per year. Most Alameda County jurisdictions provide weekly curbside recycling collection, however only half provide weekly green waste collection. As previously discussed, Waste Management also currently provides curbside used oil collection, an annual electronic/household hazardous waste collection event and a commercial food waste collection program. RECOMMENDATION: Staff recommends that the Council consider the following options regarding the provision of solid waste, recycling and other related services to the City: 1) Seek Competitive Proposals 2) Negotiate exclusively with Waste Management 3) Extend the current Franchise Agreement 12 months through June 30, 2006 If the Council selects either option 1 or 2, Staff recommends that the Council authorize Staff to circulate an RFQ for consultant services to assist with a competitive or renegotiated franchise renewal process. 2003 617~ ~oud~ Fron~ Rd~l (925) 447-7 ~+~ F~ Mr. J~on Behrm~ Administrative Analyst C~ty o£Dublin 100 ~vio Plaza DubIin, CA 9456~ I wanted to update you.on the status of two of the diversion programz we are eurrerfdy worldng ca in the City of Dublin. This lottar will detail the ~tara~ of our Curbside Used Oil Colleedon program and the Commercial Food Waate program~ The program totals are as of November Curbtide Use6'Motor Oil ?m_p~!am: Our Curbside Used Motor Oil pro.am is'in full swing ~ going wzli, A~ of Novcrabar 30, 2003 we have collected 1,g3~ gallorm ofoil, We m:c ploa.~d with ~ volumes collected ~nd e~ouraged by the positive feedback we receive from our residents. Many residents have connnentcd on the convenicno~ of being able to recycle thck ~sed o~1 at thc curb, in~tead of having,to tramport it to a recyclhtg facility. Coramcrcia! Food Waste (Organic. s) llecvcling ~ Comm~oi~ Food Wa~e Pro~ o~t!y lms 27 o~tom~ p~ic~pating. Nov~b~r 30, 2003, 417.17 tom of food was~ ~ b~ oo~ot~d from p~icipafing buz~esses. ~ S~es Te~ con~u~s to ap~oaoh new ~d ~ist~g burmeses ~t ~e potmtial Food Waste cuztmers, in ~ effo~ t~ si~ thru up pro~. We eont~ue m meet wi~ ~e p~cipafing businesses to help educate m~ag~ent md staff ~ ~ effo~ to ~e t~s pro~ a success. Plebe feel ~ to contact mc if you have ~y ~cr qu~om or conc~, I may be reached m 925-766-9097, Si Recycling Coordiuamr ATTACHMENT City of Dublin Commercial Food Waste Customers as of December 2003 Monarch Hotel Pick Up Stix Armadillo Willy's Yogurt Castle Amici's Pizza Peet's Coffee Stacey's Cafe Baja Fresh Milian Bizare Pet Food Express Athens Burgers Copper Skillet Dublin Buffet Gallaghers Hunan House Macaroni Grill Madam Sun's Restaurant McDonalds Mimi's Cafe National Food Laboratory Pasta Primavera Popeyes Chicken Raj Mahal Indian Cuisine Round Table Pizza Santa Rita Shangri La Restaurant Sybase T~sCol[er.~ed ~,2'5 ~X0,4:2 70.46 ~l.B~ ~8.~4 6g.1~, ~,~ 6B.7~ ~.~ flSA6 ~.~ ~.2B 3.61 1.55 3.~ 6.~ 8,14 12~ 17,03 3T.3T 1~.~ 147.~ 4t7.17 3.7~ 0,~ 4.QO 91~5 ~3 78.~ ~.~ 13.03 ~.21 7341 ~.7~ 1~.59 ~.2~ ~1.~ 1~1~.~ TOTAL CCtM~FJ:~C:IAL TONS COLLEGTED May 27, 2003 WASTE MANAGEMENT 6175 SouthkontRd. Livermore, CA94550 (925) 447-1300 (925) 447-7144 Fax Mr. Jason Behrmann Administrative Analyst City of Dublin 100 Civic Plaza Dublin, CA 94568 Dear Jason, Attached you will find the totals for the Dublin E-Waste/Household Hazardous Waste (HHW) event on April 26, 2003. We are very pleased with the outcome of the event and felt it was very successful. We had a total of 339 cars pass through dropping off E- Waste, and 367 cars dropped off Household Hazardous Waste. We collected a total of 38,580 pounds of E-Waste, and 31,046 pounds of HHW. You will find on the attached report that the tonnage for E-Waste is slightly lighter than previously reported, this is due to the tare weight of the box being inadvertently included in the tonnage. That nUmber has since been corrected and the tonnage on the attached report is the correct, final tonnage amount. We look forward to meeting with you in the near furore to further discuss the event and any suggestions you may have for future events. Per our agreement with the City of Dublin, we will provide you with an invoice within 30 days of the end of the rote year, for costs associated with this collection event. Please do not hesitate to call me with any questions. Sincerely, Kathleen Minser Municipal Relations Manager Waste Management ATTACHMENT 2 Totals for Dublin Event- April 26, 2003 Electronic Waste Televisions Monitors Low Grade Breakage (computers, phones, stereos, etc) Re-use vendor- Industrial Surplus Foundation Total pounds- Total tonnage- Pounds 13,795 9,669 8,116 7,000 38,580 19.29 tons Household Hazardous Waste Flammable/Poison Acid Base Oxidizer PCB- containing Aerosol Reclaimable- antifreeze, car batteries, oil filers, paint, etc. Other- Household Batteries Class 9 - non RCRA Propane Other compressed gas Total Car Count E-Waste Household Hazardous Waste 12,600 500 8OO 250 0 800 14,276 50O 250 90O 170 31,046 339cam 367 cam m Residential Recycling Services in Alameda County Curbside Recycling Yard Waste Bulky Clean-Up Jurisdiction Weekly Bi-Weekly Wheeled Cart Weekly Bi-Weekly Monthly 1 x Year ~ x Year City of Alameda X X X X I1 on-call + 1 City City Of Albany X X X City of Berkeley X X X City of Dublin X X · X 3x year City of Emeryville X X X City of Fremont X X X X City of Hayward X X X X City of Livermore X X 3x year on call City of Newark X X X City of Oakland X X Buildings with 1-4 X X housing units get bins, those with 5+ units get carts Northern Half of City Southern Half Buildings of City with 14 housing units City of Piedmont X X X X City of Pleasanton X Recyclables may be X Not Included mixed with trash, or ~eparated by type into "hhle h~*" City of San Leandro X X X X I I City of Union City X X 3x year Castro Valley Sanitary X X X X District 0to Loma X X X X Sanitary District Survey conducted by the Alameda County Waste Management Authority - May 2003 Residential Refuse Collection Prices in Alameda County (Includes Solid Waste/Recycling/Plant Debris/Bulky Clean Up)* (Gallon sizes Refer To Weekly Refuse Collection) Mini 30-35 60-64 90-96 Jurisdiction Can Gallons Gallons Gallons City of Alameda $12.26 (10 gallon) $21.54 $37.23 $52.92 $13.85 (20 gallon) City Of Albany $20.16 $22.74 City of Berkeley $7.10--$10.92 $17.22 $ 34.44 $51.66 (13 & 20 gallon) City of Dublin $10.15 $18.65 $27.15 City of Emeryviile $6.05 $10.02 $20.13 $30.06 City of Fremont $19.82 $20.18 $21.78 $30.88 City of Hayward $10.85 $15.87 $28.32 $40.75 City of Livermore $6.00 $10.00 $22.00 $36.50 City of Newark $15.34 $27.17 $38.98 City of Oakland $14.96 $20.08 $43.76 $67.43 City of Piedmont $14.40 $26.55 City of Pleasanton $20.04 $22.30 City of San Leandro $14.02 $17.48 $29.08 $40.68 City of Union City $21.96 $43.93 $65.90 Castro Valley Sanitary District $11.35 $17.56 $30.50 $43.45 Oro Loma Sanitary District (1) $9.60 $14.33 $20.05 $33.78 Average $12.72 $17.57 $29 ~00 $41.60 Dublin % from Average N/A -42% -36% -35% *Frequency and Availability of Collection Services Varies Among Jurisdictions. (1) Rates include annual payment of $55.20 collected as part of property tax payment. Survey conducted by the Alameda County Waste Management Authority - May 2003 Commercial Refuse C'ollection Prices in Alameda County 1 Yard 1 Yard 3 Yard 3 Yard 14/15 40 Bin Bin Bin Bin Yard Box Yard Box Jurisdiction I X Week 3 X Week 1 X Week 3 X Week Per Pull Per Pull City of Alameda $80.23 mo. $212.70 mo. $212.70 $597.99 mo $414.75 $1,106.00 City Of Albany $83.32 $249.96 $249.96 $749.88 $305.62 City of Berkeley $86.44 $238.06 $235.38 $690.26 $316.00 $678.00 City of Dublin $43.46 $152.02 $ ! 30.38 $412.78 $207.70 $547.00 City of Emeryville $59.06 $177.21 $177.21 $531.62 $297.20 $594.40 City of Fremont $50.33 $144.80 $113.15 $333.24 $210.95 $440.46 City of Hayward $65.76 $183.50 $174.18 $486.10 $167.16 $477.60 City of Livermore $47.00 $146.64 $141.00 $449.28 N/A $456.40 City of Newark $60.14 $116.16 $159. l 2 $433.96 $171.88 $491.08 City of Oakland $105.52 $335.81 $276,64 $872.00 .. $439.76 $879.53 City of Piedmont $24.50 $292.50 $318.50 $877.50 $455.59 City of Pleasanton $84.33 $240.82 $240.82 $722.46 $188.55 $502.80 City of San Leandro $76.62 $231.64 $231.64 $694.92 $192.13+ $77.97 p/ton $281.79+ $77.97 p/ton City of Union City $63.44 $175.21 $166.24 $453.04 $223.30 $552.54 Castro Valley Sanitary District $72.86 $203.94 $194.00 $543.41 $282.55 $219.25 Oro Loma Sanitary District $66.50 $186.15 $177.12 $496.13 $201.88 $576.80 Average $65.95 $204.96 $199.88 $583.11 $277.35 $611.44 Dublin % from Average -34% -26% -35% -29% -25% -11% Survey conducted by the Alameda County Waste Management Authority - May 2003 Ili I 1ST :)ND 3RD 4TH 2002 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC QRT QRT QRT QRT YTD Vlissed Pick-up Commitment 30 22 38 46 29 23 41 28 21 24 53 50 90 98 90 127 405 Mess 0 0 0 0 0 Property Claim ,. 0 0 0 0 0 Lid/Can 0 0 · 0 0 0 Compliment 0 0 0 0 0 Complaint 0 0 0 0 0 Tone of Service 0 0 0 0 0 Truck Complaints 0 0 0 0 0 Quality of Service 2 1 1 1 3 2 0 0 5 Unresolved Issaes I 3 1 ~ 1 4 0 1 5 4 10 Reoccurrin9 ComplaintJ 0 0 0 0 0 TOTAL 32 22 39 47 30 24 44 29 22 24 57! 50 93 101 95 131 420 excellcomDiocl . 1ST 2ND 3RD 4TH 2003 JAN :EB MAR APR MAY JUN JUL AUG SEP OCT~NOv DEC QRT QRT QRT QRT ~D Missed Pick-up,Commitment' 31 3a 36 31 23 9 21 29 21 23 256~ 63 71 23 413 Mess 2 2 0 0 0 2 Prope~y Claim 0 0 0, 0 0 Lid/Can 0 0 0 0 C Compliment 1 1 0 0 0 1 Complaint 2 2 1 2 1 1 2 1 3 1 16 4 6 1 ~ 27 To.e of Se~ice 0 0 0 0 0 Truck Complaints 0 0 0 0 0 Qualit~ of Se~ice 0 0 0 0 0 Unresolved issues 0 0 0 0 0 ~eoccurrin~ Complaint 0 0 0 0 0 TOTAL 35 34 38 33 24 10 23 30 24 24 0 0: 107 .67 77 24 275 excel/complog