HomeMy WebLinkAboutItem 4.16 Amend Classification
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CITY CLERK
File # D8[(iJ0-r2lfOl
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AGENDA STATEMENT q~
CITY COUNCIL MEETING DATE: (March 16, 19~)
SUBJECT:
Establishment of New Personnel Classification: Information Systems Manager
&SfL Report Prepared by Paul S. RanAin, Assistant City Manager
ATTACHMENTS:
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2.
Resolution Amending Classification Plan
Resolution Amending Management Positions Exempt From
Competitive Service
Resolution Amending Salary Plan
3.
RECOMMENDATION: Q;I\;Y Adopt Resolutions.
FINANCIAL STATEMENT:
Based on the estimated recruitment schedule and a current staffing
vacancy, it is anticipated that sufficient funds are available in the
current budget. The full annual cost will be accounted for in the
development of the Fiscal Year 1999/2000 Budget.
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DESCRIPTION: In May of 1997, the City Council authorized the establishment ofa
Computer Systems Specialist position. This was the first full-time technical position hired by the City, to
address the increasing number of computer implementation and support issues. Since that time the size
and complexity of the City Computer Network has increased. Further, the City is embarking in the multi-
year Capital Improvement Program on the implementation of new systems. Assignments for the
designated personnel have included coordination of both data and telephone systems.
In January of 1999 the City of Dublin Computer Specialist accepted employment with another agency.
Staffhave undertaken a review of the scope ofprojects in the foreseeable future as well as the workload
and type of support required. In this interim period computer issues are being coordinated by the
Assistant City Manager. In addition the City has procured contract support services which are typically
scheduled a total of 8 hours per week spread over 2 days. The current arrangement impacts the ability for
the Assistant City Manager to address assignments in other areas. In addition, the vacancy has delayed
proceeding with certain implementation projects identified in the Goals and Objectives.
Based upon the current and projected workloads, Staffbelieves that it is appropriate to consider at this
time an expansion of the current classification system to include an Information Systems Manager. The
scope of duties requires the ability to manage the coordination of projects involving system selection and
implementation as well as coordinating support issues. Given the complexity of some of the new systems
it will also require an analysis of the best methods to integrate the new systems into the current City
framework. Given the fact that the current City Network currently supports approximately 75 users there
is also a greater need for user assistance. The evaluation by Staff is that an appropriate level of support in
the future will require more than the equivalent of one full-time position.
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COPIES TO:
lTEMNO.~
KZ IG/cc-mtgs/forms/form-as.doc
At this time Staff is requesting the approval of a job specification and salary range for the Information ..
Systems Manager. Staff reviewed support structures and job descriptions for similar positions in
surrounding agencies. In addition, it is appropriate to establish the position in the City's organization
based upon positions with comparable program responsibility and skills. Based upon this overall review it.
is recommended that the position be benchmarked with the Finance Manager, Assistant to the City
Manager, and Parks & Facilities Development Manager. The maximum salary would be approximately
27% above the maximum salary ofthe current Computer Systems Specialist classification.
It is anticipated that as part ofthe Fiscal Year 1999/2000 Budget preparation, that Staffwill identify
options to supplement the time provided by a full-time position. This may include some form of regularly
scheduled contract support at a level of less than 8 hours per week and/or an evaluation of a part-time
position at a lower level. It is expected that this position could provide user support and basic
software/equipment installation. The ability to have this type of support is essential to keeping the basic
users operating efficiently, as well as allowing the Information Systems Manager adequate time to handle
the administrative project tasks associated with new systems.
It is Staffs recommendation that the City Council adopt the resolutions which will allow Staff to proceed
with a recruitment. It is expected that the recruitment schedule will result in having a new employee on
board no earlier than June 1999.
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RESOLUTION NO. XX- 99
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A RESOLUTION OF THE CITY COUNCIL
OF THE CITY OF DUBLIN
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AMENDING THE CLASSIFICATION PLAN
\VHEREAS, in accordance with the City's Personnel System Rules, the City Council adopted
Resolution No. 30-84 and-subsequent resolutions which comprise the Classification Plan; and
WHEREAS, it is necessary to periodically add job descriptions to the Classification Plan.
NOW, THEREFORE, BE IT RESOLVED that Resolution No. 30-84 and subsequent resolutions
shall be further amended to include ajob description for the position ofInfom1ation Systems Manager
(Exhibit A).
BE IT FURTHER RESOLVED that this document shall become a part of the official
Classification Plan for the City of Dublin; and that the changes contained herein shall be effective March
16,1999.
PASSED, APPROVED AND ADOPTED this 16th day of March, 1999.
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AYES:
NOES:
ABSENT:
ABSTAIN:
Mayor
ATTEST:
City Clerk
eG:\PERSNEL\CITYRECR\JOBSPECS\ClaSSReSOodOC
Attachment 1
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Date Adopted: 3-16-99
Dale Revised:
Title:
Information Systems Manager
FLSA:
Exempt
General Purpose:
Under administrative direction supervises, develops, implements and maintains the City's
management information system (MIS) (computer networks, telephones, and Internet); performs
installations configurations, troubleshooting and maintenance of hardware, software, peripheral
and related communication equipment. Coordinates the review, selection, and implementation of
new systems and components. Receives and responds to requests for assistance from users;
researches, analyzes, and provides solutions to information systems problems. Evaluates
proposals to integrate new systems and perform~ other related work as required.
Distinguishing Characteristics:
With administrative guidance and direction from the Assistant City Manager/Administrative .
Services Director, is responsible for the administration of the City's MIS functions. The duties
involve computer operations and systems administration on multiple systems and configurations.
It is expected that the incumbent will exercise independence of action and be capable of
performing complex system and project administration tasks.
Essential Duties and Responsibilities:
Network & Information Systems Administration - Perform basic installations of cables, plugs,
modems and related communication equipment; establish schedules for back-up; maintain
records of data and programs; maintain inventory of data processing equipment, supplies and
materials; assist in long-term planning for City networking and information management
systems.
Coordinate the development and implementation of the City's use of the Internet.
Software Administrator - Assist in planning and acquisition of software based on City's needs
and technological advancements; maintain software database and library; test the operation of
new and modified programs; assist in maintaining back-up of data program disks; monitor the
operation of equipment and programs; assist users in resolving program and operational
problems.
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Exhibit A
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Hardware Administrator - Assist in planning and acquisition of new equipment and equipment
modifications or enhancements; maintain equipment; install new equipment and peripherals;
configure equipment and install operating and applications software; analyze operating
instructions and documentation; operate a variety of microcomputers and auxiliary equipment
such as printers, modems, telecommunications equipment; perform, supervise, monitor and/or
schedule third party equipment maintenance and repair activities
Technical Resource & Trainer ~ provide technical assistance and training to users (equipment
and programs); train and assist staff on various applications which include but are not limited to
Microsoft Office Suite, Pagemaker, AutoCad, civil engineering, and graphics programs; act as a
resource for City staff on operation of computers and peripheral equipment; make standard
adjustments in operating instructions; investigate and trace sources of error; log computer usage
and operating difficulties; run standard diagnostic programs to identify equipment and software
problems; establish procedures related to office support, record keeping, disc handling and
related management information systems.
Contract Administrator - Identify operational and equipment problems and confer with other
City staff and vendors to correct problems; identify malfunctioning equipment requiring repair
(e.g. computer, telephones, voicemail, etc.); coordinate third party repair services.
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Staff Support - Evaluate departmental requests for system enhancements/modifications, and
perform or oversee enhancements/modifications as appropriate, Prepare various reports and
related documentation. Attend meetings, conferences and seminars during work and non-work
hours. Conduct training and make presentations.
Prepare and administer annual Information Systems program budget.
The omission of specific statements of duties does not exclude them from the position if the work
is similar, related or a logical assignment to this class.
Minimum Qualifications:
Knowled2e of:
Principles and operations of management information systems and peripheral equipment
(computers, networks, phones, Internet, software and hardware applications, cabling, printers,
plotters, routers, data lines and modems etc.).
Operating systems and standard applications programs (mini and microcomputers, terminals,
printers, modems and related hardware).
Techniques and practices in utilizing standard applications software including word processing,
data base, telecommunications, desktop publishing, and spreadsheet.
Principles and techniques of systems analysis and development; information systems trends and
developments.
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Principles and practices of budgeting, purchasing and maintenance of public records.
Principles and practices of supervision, training and performance evaluation.
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Principles and practices of sound business communications.
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Federal, state and local laws, regulations and court decisions applicable to assigned areas of
responsibility;
Customer service skills.
Abilitv To:
Install, configure, administer, troubleshoot and coordinate maintenance of local areas networks
(LAN's), and related equipment and software (e.g. file services, computers, printers, network
interface cards, routers, cabling, modems, etc.)
Coordinate the integration of hardware, operating systems, and applications for minicomputer
and microcomputer networked environments.
Install, configure and maintain management information technologies for the City (e.g.
computers, networks, phones, voice mail, Internet, etc.)
Observe and problem solve operation and technical deficiencies; interpret and verbally explain
technical concepts to less knowledgeable individuals.
Analyze systems data and situations, identify and resolve vanous information systems and .
application problems.
Maintain a current understanding of technological advancements and trends.
Establish and maintain effective working relationships with management, subordinates, co-
workers, consultants, contractors, representative of other agencies, the general public, using
customer service and public relations techniques.
Express ideas effectively in written and oral presentations.
Exercise sound judgement within established programs and procedural guidelines.
Manage multiple projects simultaneously and be sensitive to deadlines and changing priorities.
Negotiate contracts with and coordinate consultants and vendors.
Work independently under minimal supervision.
Prioritize workload of self.
Work flexible hours if necessary.
Physical Standards:
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The physical standards described are representative of those that must be met by employees to
successfully perform the essential functions of this class. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
An employee is regularly required to sit for long periods of time; intermittently stand, walk,
bend, climb, kneel and twist while working on computer equipment, peripherals, and ancillary
equipment; perform simple grasping and fi~e manipulation; use telephone and write and use
keyboard to communicate; discern wire colors and see smali text and numbers on wiring and
circuitry; routinely move equipment weighing up to 30 pounds and occasionally move equipment
weighing up to 75 pounds.
While performing duties, the employee is regularly required to use various hand tools and testing
equipment in repair, adjustment and problem identification of personal computers and related
equipment; read and interpret complex data, infoffilation and documents; analyze and solve
problems; interact with City management, other governmental officials, contractors, vendors,
employees and the public.
Education, Experience, and Training:
Any combination equivalent to education and experience is likely to provide the required
knowledge and abilities. A typical way to obtain the knowledge and abilities would be:
Education: Equivalent to a Bachelor's Degree in information technology, computer science,
management information systems or a related field.
Experience: Three years of experience in administering wide~area networks and
communication links to off~site networks. Experience working with a Windows
NT network environment is highly desirable. Additional experience with
supporting Internet services, GIS database, mapping applications and
implementing new systems is desirable.
Trainiol!:
Any recent training such as, academic courses and certification programs, which
are relevant to this job classification.
Licenses; Certificates; Special Requirements:
Possession of a valid California Class C Drivers' License and Certificate of Automobile
Insurance for Personal Liability.
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RESOLUTION NO. XX- 99
A RESOLUTION OF THE CITY COUNCIL
OF THE CITY OF DUBLIN
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AMENDING THE MANAGEMENT POSITIONS EXEMPT FROM
COMPETIVITVE SERVICE RESOLUTION
WHEREAS, the City Council has adopted a Personnel Ordinance; and
WHEREAS, Section 4(3) of the Ordinance exempts Department Heads and other Management
Positions from the Competitive Services; and
WHEREAS, in accordance with the City's Personnel Ordinance, the City Council adopted
Resolution No. 142-90 and subsequent resolutions which establishes Management Positions and defines
leave benefits for those positions; and
WHEREAS, it is necessary to periodically add job descriptions to the adopted Classification Plan
that are designated as Management Positions; and
NOW, THEREFORE, BE IT RESOLVED that the position ofInformation Systems Manager shall
be designated as a Management Employee under the City's Personnel Ordinance; and
BE IT FURTHER RESOLVED that the position of Information Systems Manager shall be granted .
leave benefits in accordance with City Resolution 142-90, as amended; and
BE IT FURTHER RESOLVED that the changes contained herein shall be effective March 16,
1999.
PASSED, APPROVED AND ADOPTED this 16th day of March, 1999.
AYES:
NOES:
ABSENT:
ABSTAIN:
Mayor
ATTEST:
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City Clerk
G:\PERSNEL\CITYRECRIJOBSPECS\Exempt from ServiceReso.doc
Attachment 2
RESOLUTION NO. XX- 99
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A RI;:SOLUTION OF TIlE CITY COUNCIL
OF THE CITY OF DUllLIN
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AMENDING TilE SALARY PLAN
WHEREAS, in accordance with the City's Personnel System Rules, the City Council adopteu
Resolution No. 64-97 and subscqucnt rcsolutions which comprisc the Salary Plan.
NOW, THEREFORE, BE IT RESOLVED that thc position ofInfonnation Systems Manager shall
be covered under Article I, Section A oCthe Salary Plan; and
BE IT FURTHER RESOLVED that the position of Information Systems Manager shall be paid a
monthly salary within the following range with the cxclusion of any Performance Pay Adjustment granteu
in accordance with the adopted Personnel Rules:
Infolmation Systems Manager:
$4,802 - $6,002
BE IT FURTHER RESOLVED that this documcnt shall become a part o[the official Salary Plan
for the City of Dublin; and that the changes contained herein shall be effective March 16, 1999.
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PASSED, APPROVED AND ADOPTED this 16th day of March, 1999.
AYES:
NOES:
ABSENT:
ABSTAIN :
Mayor
ATTEST:
City Clerk
G;\PERS N EL\CITYRECR \/OBSP ECS\SalaryPlanReso.do
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Attachment 3