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HomeMy WebLinkAboutItem 8.2 LibraryContractRev .. << e e CITY OF DUBLIN AGENDA STATEMENT CITY COUNCIL MEETING DATE: June 27, 1995 SUBJECT: Library Contract Review (Prepared by: Diane Lowart, Parks and Community Services Director) EXHIBITS ATTACHED: A. B. C. D. Correspondence from Linda M. Wood, County Librarian, regarding use of volunteers to open additional hours Report on the Role of Volunteers at the Dublin Library prepared by Dublin Resident Karen Dyer Contract Agreement Resolution Approving Agreement RECOMMENDATI~.../ t ~. . '0JY FINANCIAL STATEMENT: Review the services provided Adopt Resolution QI provide Staff with any other direction deemed appropriate. Fiscal Year 1994-95 Estimated Costs: Fiscal Year 1995-~6 Proposed Costs : $177,536 $194,188 DESCRIPTION: The City of Dublin has contracted with the Alameda County Library for additional hours of library service at the Dublin Branch Library since Fiscal Year 1983-84. The original contract provided for seven additional hours of service per week and the current contract provides for 14 additional hours of service per week. The Dublin Library is open to the public for 31 hours per week and the County provides funding for 17 of the 31 hours. Thus, the City of Dublin provides funding for approximately 45 percent of the open hours of service to the community.' The current operating schedule for the Dublin Library is shown below: *Monday Tuesday *Wednesday Thursday +Saturdays 1 :00 p.m. to 8:00 p.m. 1 :00 p.m. to 8 :00 p.m. 1 :00 p.m. to 6:00 p.m. 10:00 a.m. to 6:00 p.m. 12:00 p.m. to 4:00 p.m. * Designates City funded hours + City funded on alternating Saturdays The estimated contract amount for Fiscal Year 1994-95 is $177,536. The proposed contract amount for Fiscal Year 1995-96 based on the same level of service is $194,188. A comparison of Fiscal Year 1994-95 and Fiscal Year 1995-96 is shown in the following table: Salaries & Employee Benefits Utilities/Janitorial/Communications Total- Direct Costs Indirect Costs Total Contract Amount Fiscal Year 1994-95 $142,208 26,874 $169,082 8,454 $177,536 Fiscal Year 1995-96 $149,530 27,005 $176,535 17,653 $194,188 Difference 5.1% .5% 4.4% 108.8% 9.4% As shown in the previous table, the increase is primarily attributable to two factors: first, it includes the cost of negotiated salary increases for County Library employees. These are the first salary increases for County employees in two years. The second major factor is the indirect costs. As per the policy of the Board of Supervisor's, all County contracts must include indirect costs. This is the second year of a three year phase-in of the full indirect cost rate. In Fiscal Year 1994-95, the first year, the rate was 5% of the contract amount. For Fiscal Year 1995-96, the rate increases to 10% of the contract amount, and for Fiscal Year 1996-97 the full indirect cost rate will be assessed. (Currently the actual indirect cost rate is 12.37% and is recalculated annually based on prior year actual costs.) ------------------------------------------------------~6r~,_--~ - 8 COPIES TO: 0 CITY CLERK ITEM NO. · 2 ~9 FILE~ e e As part of the contract review, Library staff were asked to compile statistics on circulation, gate count and reference for the hours that the City funds. Circulation relates to the number of books checked out; gate count relates to the number of persons entering the Library; and reference relates to the number of questions directed to Library staff. These statistics are summarized below and are for City funded hours from July, 1994, through March, 1995. Circulation Average monthly circulation: Mondays 2,983 Wednesdays 2,902 Saturdays 1,771 Average circulation per hour: 142 Total average monthly circulation activity during all open hours (through March, 1995): 16,432 Gate Count Average monthly gate count: Mondays 2,257 Wednesdays 2,070 Saturdays 994 l. Average gate count per hour: 103 Total average monthly gate count during all open hours (through March, 1995): 11,347 Reference Average monthly reference usage: 1,875 Average reference per hour: 35 Total average monthly reference usage during all open hours (through March, 1995): 3,803 Library staff indicate that the days funded by the City are among the Dublin Library's busiest periods. The average monthly gate count for City funded hours is higher than those for Fiscal Year 1993-94. This is partially attributed to better public service hours on Saturdays, limited children's programming beginning this winter, and library users becoming more familiar with the open hours of the Library. Also, as part of the contract review, Library staff were asked to investigate the use of volunteers to open the library for more hours. The County Librarian, Linda Wood, indicates that while volunteers can play an extremely valuable role in supplementing the services provided by Library Staff and in enriching the library's program of service, it is not possible to extend open hours by using volunteers. The reasons cited in the attached correspondence from Linda Wood (Exhibit A) are as follows: · Without Library Staff present, the safety and security of library equipment and the facility itself would be at greater risk. · Library services such as check-out, check-in, renewals and fine payment are handled by trained clerical staff using the Library's automated system. Use of the automated system for these functions requires training and provides access to confidential patron information. The training required is too extensive to be provided to volunteers who are generally available to work no more than three to four hours per week. · Assisting users in locating information is done by educated librarians with a Master of Library Science degree and by Lib~ary Assistants, a para-professional classification whose members receive training and overall supervision by a degreed librarian. However, due to the City's interest in expanding the use of volunteers this year, the Dublin Library Manager, Pat Zahn, is in the process of developing a formal Volunteer Program for the Dublin Library. Although volunteers have always been used at the Dublin Library (there are currently three who come in weekly) a formal program was never developed. The goal of the program is to expand the use of volunteers in order to increase the efficiency of the Library Staff, both clerical and professional, in order to provide better service to the citizens of Dublin. And, while the increased use of volunteers will not expand the open hours of the library, there will be increased service to the community in that services that were eliminated over the past several years can be reinstated. , e e Some of the ways that volunteers could benefit Dublin Library users are as follows: . Act as tutors for the literacy program · Act as docents for the Internet which will be available to the public in June . Assist with children's programs. · Process and shelve periodicals to get them on the floor in a timely fashion . Provide Senior outreach · Reestablish the annual reports section · Reestablish the local history file · Update and maintain the pamphlet file . Update bulletin boards Dublin Library Staff hope to have ten volunteers "hired" and trained by October 31 and will provide the City Council with a report on the program during the 1996 Goals and Objectives Study Session. Exhibit B contains a report on the Role of Volunteers at the Dublin Library that was prepared for Mayor Houston by Karen Dyer, resident of Dublin, member of the Friends of the Dublin Library and Alameda County Library Advisory Commission member. The proposed contract agreement for additional library services is attached in Exhibit C. Included in the agreement is a provision whereby the City or the CountY has the option to terminate or renegotiate the contract in the event that there are changes in the amount of available funding. In conclusion, it is recommended that the City Council review the services provided, adopt the attached resolution (Exhibit D) which approves the contract with the County of Alameda for additional library services, or provide Staff with any other direction deemed appropriate. e e 2 4 50S t eve n son B 0 U I e v 0 r d. F rem 0 n t. Call for n I a - 9 4 5 3 8 - 2 3 2 6 Phone (510) 745-1500 FAX (510) 793-2987 April 10, 1995 ff.f\\Jt~ ~ ('\~~, \ j ~~ . ~,?Q, L I n daM. Woo d. C 0 U n t y Lib r a ria n Ms. Diane Lowart Parks & Community Services Director City of Dublin P.O. Box 2340 Dublin, CA 94568 Dear Diane: Subject: USE OF VOLUNTEERS TO OPEN ADDITIONAL HOURS This is in response to your request for input on the concept of using volunteers in order to open the library for additional hours. You particularly asked about the concept that the library building could be open to the public and staffed by volunteers, but that the services provided by staff such as reference and check-out would not be available. Volunteers can play an extremely valuable role in supplementing the services provided by staff and in enriching the library's program of service; however. it is not possible to extend open hours by using volunteers. The concept of opening the library and providing no services such as check-out or reference is not one which is feasible to do, either in terms of security for the materials, equipment. and facilities, or in terms of user expectations. When libraries are open, users expect the most basic services to be available. These are the ability to check-out materials, return materials. get a library card, and pay overdue fines. If it were not possible for people to check-out materials when the library is open, there would be a high degree of anger by users and theft of library materials would increase dramatically. People want to be able to get a library card whenever the library is open and not have to come back another time for that. They also need to be able to return materials, pay any overdue fines, and resolve problems relating to their account at any time the library is open. Without staff present. the safety and security of library equipment and the facility itself would be at greater risk. The anger of users, who would come into the library building and be unhappy about there being no services available, would be expressed to volunteers. Placing volunteers in this situation would be an untenable situation. Staff members must always be present when the library is open in order to provide the Fremont Main Library Albany. Business Library. Castro Volley · Centerville Dublin. Extension Services. Irvlngton . Newark Niles. Pleasanton . s?n Lorenzo. Union City Q--- 1:J,;)~ ~)(IU bl/--' A e e most basic services and also to take responsibility for emergency procedures which may be necessary in case of personal injury, fire, or natural disasters. Libraries which have attempted to extend open hours with volunteers have consistently found this to be unsatisfactory and have discontinued the practice within a few months. Library services such as check-out, check-in, renewals, and fine payment are handled by trained clerical staff using the Library's automated system. Use of the automated system for these functions requires training and provides access to confidential patron information. The training required is too extensive to be provided to volunteers who are generally available to work no more than three to four hours per week. In addition, having access to confidential information about the patron's borrowing record requires knowledge of the State law and County Library policies and procedures and is restricted to staff for that reason. Assisting users in locating information in the collection is commonly called reference work and is done by educated librarians with a Master of Library Science degree and by Library Assistants, a para-professional classification whose members receive training and overall supervision by a degreed librarian. Using this para-professional class for reference work enables us to reduce costs as compared to using degreed librarians for all such services. I did want to point out the difference between these two groups of employees since your letter referred to "services provided by trained librarians, i.e., reference and check-out." Check-out and other functions at the circulation desk are performed by trained clerical employees. not by librarians. Due to the City's interest in expanding the use of volunteers this year, I am asking Dublin Library Manager Pat Zahn to make more extensive use of volunteers a higher priority at the Dublin Library. She has assured me that this will be possible. We have found the use of volunteers, particularly at the Pleasanton Library and the Albany Library, to be especially valuable in these tight budget times and I have asked Pat to review the procedures and practices used at those locations for recruiting and training volunteers to ensure that the Dublin Library is benefiting to the greatest degree possible from the appropriate use of volunteers. If you have any questions about these matters. please feel free to contact me. I would be glad to discuss them with appropriate City officials. Very truly yours, , ;J :_~t ,-; ?0 Linda M. Wood County Librarian LMW:ss cc Pat Zahn, Dublin Library Manager t:\colibrn\dubvolun -2- - . THE ROLE OF VOLUNTEERS AT THE DUBLIN LIBRARY A REPORT PREPARED MARCH 29, 1995 FOR GUY HOUSTON, MAYOa or DUBLIN,'CALIFORNIA, BY KAREN DYER, RESIOENT OF DUBLIN, MEMBER OF FRIENDS OF DUBLIN LIBRARY AND ALAMEDA OOUNTY LIBRARY AOVISORY COMMISSION COMMISSIONER ---~~~~~~~--~~~~~~-~~~~~~~-~----~~~~~~~~~~~~~-~-~-~~~~~~-~~-- I. What volunteers currently do at the Dublin Library. II. What volunteers currently do, or have done, at a sampling of other Alameda County and California libraries. III. Addressing the suggestion of expanded hours with decreased/eliminated service. IV. How the use of volunteers could be expanded at the Dublin Library. IV. Conclusion. At.tachments. (1) Alameda County Library Volunteer Agreement, Application for Volunteers and Volunteer Service Policy. (2) uBe a Library Volunteer", stanislaus County Free Library, Modesto Branch, Modesto. (3) Current Volunteer Assignments and Tasks Not Done by Volunteera, Alameda County Library, Pleasanton Branch. (4) What Your Library Can Do For You and What You Can Do for Your Library, drafted by Karen Dyer. Source.~. (1) Sally ROSS, Clerical Supervisor, Alameda County Library, Dublin Branch. (2) Judy carlson, senior services Director and Volunteer Coordinator, Alameda County Library. (3) Vivian RObinson, Alameda County Library, Albany Branch, Albany. (4) Sandi Pantaqes, Assistant to the Alameda county Librarian. (5) Staff at Alameda County Library, Pleasanton Branch, Pleasanton. .. (6) Staff at stanislaus County Free Library, Modesto Branch, Modesto. (7) Staff at Merced County Library, Merced. ___.......IIIIIIII~....'IIIP__~... This is presented as an informal, unofficial study on the use of library volunteers prepared for Kayor GUY Houston. Any error. or emissions are the $ole responsibility of the author. ~x:h1hll-b - . I. What volunteers currently 40 at the Dublin Library. There are currently two active volunteers at the DUblin Library, excluding members of the Friends of the Dublin Library (a volunteer library support group which presents book sales, fund- raisers and proqrams for the benefit of the library). This is typical of the number of active volunteers over the last several years. The approximate number of hours currently represented by these two volunteers is ten hours per week. Duties of volunteers, past and present, include: shelving paperbacks, pioture books, magazines and pamphlets; processing new paperbacks and maq8zines: checkinq out books to "discardll: cheokinq in carts of returned materials: running print-outs for weeded titles: typing projects; taking down displays; cleaning the patio: assisting in children's programs; moving boxes of books for the book sales; monitorin; the library for behavioral problems. Volunteers for the Ala~eda County Library Literacy Program are "also used in Dublin to provide adult literacy tutoring. Volunteers are interviewed in Fremont, complete an Application for Volunteers and sign a Library/Volunteer Agreement. II. What volunteers currently do, or have done, at a s~plin9 of other Alameda oounty and California libraries. Alameda County Library branches: Volunteers support several library programs and do a variety of jobs at a1 the branches of the Alameda County Library. The numbers of volunteers vary from branch to branch, depending upon the amount of staff time available for traininq and supervision. The Library'S Literacy proqram is supported by many volunteers who tutor adults in reading and writing skills. The Senior outreach Program utilizes volunteers who take books to Shut-ins and people in convalescent homes. Fremont ana Pleasanton have Bookleqqe~ programs described elsewhere in this report. Branches with publio acoess Internet terminals have volunteer docents to assist the public with using Internet. Friends of the Library book sales are organized and carried out by volunteers. Volunteers work in the branches doing many different jobs which provide support to library staff who can then use their time most effectively on the jobs for which their library training and education is required. Volunteer tasks done in the branches include: Shelving paperbacks and picture books, mending books, arranging d1~plays, leading library tours, typing, piokinq up bOOks which have been left in the library'S book drop, checkinq in and preparing magazines for pUblio display, processinq p'amphlets, filing, 001n9 special projeots, assisting with library programs as well as the other volunteer jobs described for the Dublin, Albany and Pleasanton libraries elsewhere in this report. - . Alameda County Library, Albany Branch: The Supervising Clerk has organized the volunteers very effectively at the new Albany Library. There are many volunteers performing the variety of volunteer jobs noted above. Alameda County Library, Pleasanton Branch is in the envia~le position of having a volunteer coordinator who is a volunteer. Therefore, she, Nancy Berinq, has been trained in the various jobs volunteers perform, and she then trains and supervises the volunteers, a tremendous savings to library ~taff in addition to the savings provided by the various volunteers. In addition to volunteer projects similar to DUblin, Pleasanton Library has a volunteer ttBooklegqertt program wherein volunteers are trained to tell, and animate with various visual aids, stories in P1easanton schools. Maureen Kilmurray, Pleasanton staff member, is in charge of this program and would be willing to advise Dublin in how Dublin might set up a similar program; however, it would require, in addition to volunteers, an additional staff person and an initial outlay of start-up funds and then continued funding for book buying. Attaohed is a list of current volunteer assignments and a list of tasks not done by volunteers and why. The information in the section on tasks not done by volunteers is information common to libraries in general and other area libraries in partieular. stanislaus county Free Library, Modesto Branch has produced a sheet, "Be a Library Volunteer". All of the Dublin volunteer services are offered. In addition, Modesto provides a home delivery service for those wh= cannot come to the library. Each volunteer duty has job qualifications, training period and time donated requirements. They currently have over 100 volunteers. Merced County Branch Services librarian, Charleen Renteria, eonducted a survey of volunteers in July, 1989. All those solicited agreed volunteers are important and enable the library to offer more to its patrons; however, there is a variety of opinion on the range of duties volunteers should perform. Merced also offers a shelvinq test to illustrate to volunteers that traininq is necessary. III. Addressinq tho suggestion ot expanded hours with deoreased/eliminated service. other suggested uses of volunteers have included keeping the library open with volunteers. Do the residents of Dublin and the surrounding communities' residents who frequent the Dublin library desire increased hours and decreased service? There is no way to answer that without a surveyor poll. e . F~om comments provided by volunteers in the Merced survey, the general consensus was that it was the unusual volunteer who was committed to putting volunteer commitments before personal priorities. They did not agree that patrons would readily underst~nd and be willinq to coma back later for information. From the comments provided by volunt~era at the Merced Library and by library users in Albany, patrons appear to want full service when the library is open, desirinq both book circulation and reference assistance. Many volunteers tend to work an hour or two a week which neither allows for extended staffing of open library hours nor merits the trainin9 needed to take on such a responsibility. There is no proqram or staff currently available to provide the extent of training necessary to take on that kind of info~al liability. Additional issues presenting challenges to keeping the library open with volunteers include: The ability of volunteers to be responsible for the library, its materialS, equipment and general well being of its patrons, theft of materials, disturbance of materials, dealing with potential emergencies ranging from fire to injuries or unruliness, and the potential charqe by the public that the library staff is being negligent in leaving the buildinq open without adequate staff. Further annotation is provided by staff who have held a library open for speoial events reporting that with no staff on duty at the referenoe desks, people attending the special event still were very disappointed that reference and other service assistance could not be offered them at that time. The Friends of the OUblin Library have had the experience of patrons who are distressed that the lobby is open for the book sales when the library is closed, upset that they have to return at another time. IV. How the use of volunteers oould be expanded at the Dublin Library. (1) The Bookleqqer program could be implemented. (2) A sheet, such as the one attaohed, listing what the library can do for its patrons and what its patrons can do for the. library could be prepared. (3) pat Zahn, Branch Manager, has sU9gested to the Friends that a Junior Friends qroup could be a wonderful service club for the library as well as providing healthy activity for the 'teens themselves. At this time, no Friend has volunteered to take this project. (4) Working with the Senior center and/or homebound seniors ana disabled in an outreach program. (5) Assistinq the public with the public use computers. . . v. conolusion. without volunteers, many jobs now currently able to be done would be left undone. Volunteers provided approximately 22 full-time (FTE) staffing in the Alameda County Library system during its last fiscal year (July 1, 1993 - June 30, 1994). Out of a library staff of approximately 173 FTE, 22 FTE represents an over 12 percent increase in people available to help bridge the gap between the current situation of less staff responsible for more duties. The importance of volunteers supplementinq staff and supporting library programs is beyond question. Everything possible should be done to encourage library volunteerism. Just as volunteers do not perform surgical operations or dental extractions, library volunteers cannot replace professionally-trained staff. Librarians have a q48auate masters' degree in library soience or the equivalent training. Yet, most volunteers flunk the shelving test given them by the Merced County Library. The volunteers are shocked because they think of themselves as intelligent and therefore inherently able to shelve. In truth, a task such as shelving requires considerably more knowledge than the person on the street possesses. Such services as those provided by the li~rary systems. integrated automated circulation system and service at the circulation desk, which includes the collection of fines and fees, requires e~tensive training on the computer system in addition to customer service training. The Dublin Library is a vital resource for its citizens and those in surrounding communities. volunteerism at the DUblin Library represents a smaller percentage of the total oounty-wide volunteer numbers than other branohes. It is unknown why. To the degree that the library staff can count on committed and able volunteers, their use should be encouragea in all areas possible. A L.AME DA COUNTY LIBRAKV It . ApPLICATION FOR VOl.UNTEERS DATE ~asep~ LAST NAME FIRST NAME ADDRESS " street city zip DAY PHONE-# EVENING PHONE # What work or volunteer experience, skills, training or interests could you apply to work as a libraIy volunteer? (i.e., typing, filing, teaching, knowledge of computer hardware/software, etc.) Enrolled in school? Which one Grade Do you speak fluently, read or write any language in addition to English?.... If accepted as a volunteer, how many hours per week do you want to work? On which day or days of the week could you work those hours? n. Time commitment: _3 months _6 months _ 1 year _lndefmite Other Do you have any physical limitations which we should consider in a job assignment? I If yes, please describe: In what Library locations are you willing to volunteer? EMERGENCY CONTACTS NAME DOCrOR I.&... RELATIONSHIP PHONE.. PHONE HOSPITAL Parental approval is required for volunteers who aro under 18 years old. I give my approval for volunteer program. .... 10 be involved in !he Alameda County Library oarcfltlRuardJan sirmalUT8 "nlP, V..4 7194 - - ALAMEDA COUNTY liBRARY Va L U N TEE R S E R V ICE POL ICY THANK YOU for your interest in Alameda County Library's volunteer program. It is the policy of the Library to use the services of volunteers to supplement, not to supplant, regular staff in providing library service to the community. The Library also acknowledges the value of the gift of a volunteer's time and therefore places a volunteer only when and where there is a demonstrated need. The Volunteer Coordinator will try to match a volunteer's skills and interests to available volunteer jobs. The Coordinator will interview prospective volunteers and arrange for an interview with the appropriate supervisor. When a match is made, orientation and training will be provided to prepare the volunteer to carry out her/his service role in accordance with Library policy. A prospective volunteer needs to understand the following: As a volunteer, you will not be a.n employee of Alameda County Library. Your service will be strictly voluntary and you will not be required to do any work you do not wish to do. No County Workers' Compensation insurances will apply to you in the event of injury. You will need to provide your own medica.l health insurance, or pay your own medical costs, in case of an accident at your volunteer job site. To clarify your relationship with the County Library in the event your activity causes a claim Or lawsuit, we ask that you read the following statement: I assume responsibility for all claims, legal actionst and costs resulting from personal injury or property damage caused by my negligence while performing my duties as an Alameda County Library volunteer. I further agree to hold hannless the County ot Alameda and the Alameda County Libra.IY for any losses resulting from these incidents. At the time that you agree to assume a volunteer position with the County Library, you will be asked to sign a service agreement that includes the above language. If you are interested in applying for a volunteer position with the County Library, please return the enclosed application to: Judy Carlson, Volunteer Coordinator 2450 Stevenson Blvd., Fremont, CA 94538-2326 (1:1'" "',U:.' Ann \1.1 ., ,QA, LIBRARY'" OLUNTEER AGREEME~ This agreement is intended to indicate the seriousness with which we treat our volunteers. We appreciate your gifts of time and effort and will do the best we can to make your volunteer experience here a productive and rewarding onc. .. . Alameda County LibraI)' agrees to accept the services of (volunteer) . beginning ,and we commit to the following: . , To provide adequate'information, training and assistance for thc"volunteer to be able to meet the responsibilities of the position. ' ( , , To ensure diligent supervisory aid to the volunteer and to provide feedback on performance. , agree to serve as a volunteer I, and com.mit to the following: To adhere to LibraIy rules and procedures. including reC04d..keeping requirements, confidentiality of Libra:y and patron infonnation, and wearing my volunteer badge. To meet time and duty commitments, or to provide adequate notice so that alternate arrangeme~ts can be made. INSURANCE /LIABILITY Workers' Compensation and the County's health insurance coverage are not avail.. able to volunteers. County Ilbrary vehicles cannot be used by volunteers as part of their volunteer assignment. To clarify your 1'Clationship with the cOQnty Library in the event yom activity causes a claim or lawsuit, we ask you to lead and agree to the following sta!Cment 1 assume responslbility!oraH claims, legal actions and costs resu1ttngfromper. sonallnJUTy or prope.rty damage caused 'by my negUgence whl1e p'er!orming 1Tt'J duties as an Alameda County Library "Iolunreer.l further agree to hold harmless tM County of A1.ameda. and tM Alameda CountY Library for any losses resulting from these In.cidena. . Voluntter Staif Representativt Dale Date Parent sigtulture, if under 18 V.$ 8193 - - y\Q,h~'O BE A LIBRARY VOLUNTEERl , . The library welcomes you as a volunteer! The Library currently has over 100 volunteers who perform a wide variety of du'ties supplementing and assisting the paId starr. Volunteers work In many of the branches throughout the County, and some work on their own outside the Library. Volunteers contribute a great deal to the Library's reputation for excellent public service, because they meet the same standards of education, experience, and dedication that are expected of the paid staff. The Library has many different jobs that might interest you as a volunteer. Here are some examples to give you an idea of the kinds of qualifications and levels of commitment that are possible. . VOLUNTEERS WHO WANT TO DONATE 3-4 HOURS A MONTH: . UOME DEUVERY SERVICB: Home DelivefY Service needs volunteers to choose and deliver bt"loks to disabled patrons who cannot come to the Library Job Qualifications: .. t ~ave own car .. Have valid California drivers license and proof of Insurance Training Period: '.2 hours . C:RF.A TING BOOK DISPLA YS: The Library would love to have an artistic volunteer with a knowledge of books who would be willing to create the monthly book display Job QualiOcations: .. proCessional art experience or equivalent ability Training Period: 1.2 hours VOLUNTEERS WIIO WANT TO DONATE 2.3 HOURS A WEEK: . PUtTING BOOKS IN ORDER ON TIlE Sl1ELVES OR ON THE BOOKCARTS: This Important job keeps the shelves In order and prepares carts for shelving Job Qualifications: ..Ability to alphabetize and to sort by number .. Knowledge of Dc:we:y Dc:cimal System Is helpful Training Period: 30 minutes . WASil/NO BOOKS ANf)~AN1NG DARCOI)E,';: Bookslnst longer9are checked out more: Mien wheJ1 lhe)' nrc clean and allraetive Job Qualincatlons: . Abillly 10 lllke pride in a monotonous task Training Period: 10 mim.ltcs ' . SllIFfING BOOKS.. When bookshelves get too crowded, the books most be moved to other shelves Job Qualifications: .. Physlcalltrength and stamina Training Period: 20 minutes VOLUNTEERS WHO WANT TO DONATE 4-20 HOURS A WEEK, . MENDING BOOKS.. Learn how to repair all kinds of damage Job Qualifications: .. Good manual dexterity Training Period: 2-4 hours . SllELVrNG BOOKS.. One or the mosllmportant jobs In the Library Job Qualifications: ..Accuracy .. Ability to alphabeti~e and son In numerical order .. Knowledge of Dewey Dccim~1 Syslem is helpful .. Requires lifting and physical exertion Training Period: 2.3 hours . CllBCKING BOOKS IN/OUT: Involves using the computerized circulation system and heavy public contact. Because of the amount of training, lhls Job requires a finn commitment of at least 4-10 hOllts a wcc\c: Job Qualificalions: .Oood clerical skllb to- Eltperlence working with the public to- Computer cltperience Is helpful Training Period: GO hours . TRAINED REFERENCB AND CIIlLDR'BN'S LIBRARIANS: The Library would welcome trained Reference and Chlldren's Librarians to work on the public desks and help with collection maintenance and children'. progranunlng .. . I' I' Job Qualifications: .. MLS from an ALA accredited library school .. Public library experlcl)co Training period: 80-100 hours If you are Interested in any of these positions, or If there Is something speclal that you would enjoy doing, please contact Suzanne Foster In the Administration Office (558-7800) to make an appointment for an Interview. . . . . (draft summary, 10/13194) CURRENT VOLUNTEER ASSIGNMENTS IN..LIBRARY TASKS: Filing and sorting picture books, and moving up sections. Complete processing, filing and sorting of magazines. Processing and filing of college catalogues. Processing item heres. Check in and shelve videos. File pamphlets. _of Processing gift materials. Mini processing and filing of paperbaCks. Seasonal projects, such as updating SIRS (Social Issues Resource Service) , name tags for childrens programs, etc. SP.ECIAL PROJECTS: Booklegger - Book talking in schools. 50S.. Ubrary service to the homebound and people in care facilities. Literacy.. Reading tutoring. TASKS NOT DONE BY VOLUNTEERS: Shelving full range of materials. Requires more training than large number of volunteers working a few hours a week can be provided. Maintaining proficiency and aocountability In placing material in proper sequence and location for retrieval, as well as the constant high volume workload can only be aohieved by stable and adequate staffing. Circulation of materials. Same as above. In addition, there are privacy and patron confidentiality considerations, accountability to poliCy and procedures, and other security issues. Professional tasks. College-trained librarians and trained and experienced library assistants provide Information services, oollectlon building, and speoial age group services. They have extensive speCial training and experience, must be accountable to established library philosophy, practice, and professional ethics. Prepared by: Nancy Baring, Pleasanton Library Volunteer Coordinator Mary Sindicie, Pleasanton Ubrary Supervising Clerk\ Don Nunes, Pleasanton Library Branch Manager .< . . WHAT YOUR LXBRARY CAN DO FOR YOU: --Entertain you: Check out a video, read a great book, walk through the library, use the computers, ask a question. --Inform you: use your right to know by finding out how decisions are made in your city, eounty, state, country. Learn about your leaders. --Educate you: Whether you'~e writing a term paper, looking for a job, starting a business or seeking lifesaving medical facts, y~ur library is your link to what you need to know. --Inspire you: Nurture your dreams and feed your soul with tha philosophies and insights of great thinkers and writers. --Refresh you: Take a few minutes to visit your library. You can be sure you will be glad you did. Your library is there for you. Take advantage of it. WHAT YOU CAN DO FOR YOUR LIBRARY: --GET TO KNOW YOUR LIBRARY AND MAKE FULL USE OF IT. --DONATE: ~. There are many, many ways volunteers bridge the gap between the current situation of less staff responsible for more duties. Money: Buy books from the lobby book case, join the Friends of the Dublin Library, buy books at book sales, mail a cheek to the liDrary. ~ooks/Tapes/VideOst Go through your library and leave your gifts in the barrel in the lobby. What the library can't use will be sold at the book sale. The library benefits either way. --WRITE: Let your senators and representatives know you support your library. It has been said that one letter to a legislator represents a thousand constituents who feel the same way but do not express it. For further information on how to do any of the above, ask a lib~arian. Our library is a repository of information, knowledge and resources, servinq all people and trusting all people...a safe haven of peace, wisdom and healthy pleasure--an extraordinary, unique and vital community asset. "Libraries represent an individual's right to acquire knowled~e. without libraries, I would be a pauper, intellectually And spirituallY." --James Michener, Author . -- DRAFT CONTRACT AGREEMENT BETWEEN THE CITY OF DUBLIN AND THE COUNTY OF ALAMEDA FOR ADDITIONAL LIBRARY SERVICES INTENT WHEREAS, current funding level for County Library services prevents increasing the number of open hours per week at the Dublin Branch of the Alameda County Library system, and WHEREAS, the citizens of Dublin wish to have the Dublin Branch Library open more than the County funded hours per week, and WHEREAS, the members of the Dublin City Council have authorized funding for the increases in staffing and utility costs required to open the Dublin Branch an average of 14 additional hours for a total of 31 open hours per week; therefore, The City of Dublin and the County of Alameda agree to provide an average of 14 additional hours per week of Library services at the Dublin Branch of the Alameda County Library system subject to the following terms and conditions. TERMS AND CONDITIONS 1) Effective Dates: This contract will be in effect from July 1, 1995 to June 30, 1996. 2) Services Described: The County of Alameda agrees to provide an average of 14 additional hours of library services at the Dublin Branch Library from July 1, 1995 through June 30, 1996 as follows: seven (7) additional hours each Monday, excluding County observed holidays, from 1:00 p.m. to 8:00 p.m., five (5) additional hours each Wednesday, excluding County observed holidays, from 1:00 p.m. to 6:00 p.m. and four (4) additional hours alternate Saturdays, excluding County observed holidays, from 12 noon to 4:00 p.m. 3) Payments: The City of Dublin agrees to pay the County of Alameda $194,188 in four (4) quarterly installments as follows: September 30, 1995 - $48,547 December 31, 1995 - $48,547 March 31, 1996 - $48,547 June 30, 1996 - $48,547 4) Extension: All terms and conditions of this contract may be extended, by mutual agreement, on a year-to-year basis, proYided the amount paid by the City of Dublin to the County of Alameda is adjusted annually to reflect increases/decreases to the costs connected with providing the services. 5) Periodic Activity Reoorts: Activity reports will be provided by the County Librarian to the Dublin City Council. Dublin City Council may request such reports at any time. 6) OPtion to Terminate or Reneaotiate Contract: This contract is predicated on the assumption that library service levels will remain constant. Should any circumstance arise which changes both County Library funding levels and levels of service, either party shall have the right to terminate or renegotiate this agreement by giving at least thirty (30) days written notice. -1- , LX AlPI!- c.., e e 7) Liability: a) All persons employed in the performance of such services and functions for City of Dublin shall be County employees. and no City employees as such shall be taken over by the County and no person hereunder shall have any City pension, Civic service, or ather status or right. b) The City shall not be called upon to assume any liability for the direct payment of any salary, wages, or other compensation to any County personnel performing services hereunder for the City, or any liability other than that provided for in this agreement. Except as herein otherwise specified, the City shall not be liable for compensation or indemnity to any County employee for injury or sickness arising out of his/her employment. C) The County will assume liability and pay cost of defense and hold the City harmless from loss, costs or expenses caused by the negligent or wrongful act or omission of County officers, agents and employees occurring in the performance of agreements between the parties hereto to the extent that such liability is imposed on the City by the provisions of Section 895.2 of the Governnwnt Code of the State of California. In addition, when liability arises pursuant to Section 830 et seq., of the Government Code, by reasons of a dangerous condition of public property of the County, the County shall assume liability and pay cost of defense and hold the City harmless from loss, costs or expenses caused by the negligent or wrongful act or omission of County officers, agents and employees, whether or not arising in the performance of an agreement between the parties hereto. CITY: COUNTY: City Manager CITY OF DUBLIN 100 Civic Plaza Dublin, CA 94568 President, Board of Supervisors COUNTY OF ALAMEDA Administration Building 1221 Oak Street Oakland, CA 94612 IN WITNESS WHEREOF: The parties hereto have executed this agreement the day and year first above written, and County has hereunto caused its corporate name to be signed by its President of the Board of Supervisors, who is hereunto duly authorized the day and year first above written. CITY OF DUBLIN COUNTY OF ALAMEDA By: Mayor . City of Dublin State of California By: President of the Board of Supervisors County of Alameda State of California Date: Date: -2- ATTEST: By: e City Clerk APPROVED AS TO FORM By: City Attorney 1:\assl\dubJ996c -3- e By: Clerk of the Board of Supervisors APPROVED AS TO FORM By: County Counsel e . RESOLUTION NO. - 95 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF DUBLIN **************** APPROVING A CONTRACT WITH THE COUNTY OF ALAMEDA FOR ADDITIONAL LIBRARY SERVICES DURING FISCAL YEAR 1995-96 WHEREAS, the City of Dublin and the Alameda County Library are desirous of providing quality library services to residents of the City of Dublin; and WHEREAS, the services provided at the Dublin Library have been historically reduced by the County due to lack of funding; and WHEREAS, the City Council of the City of Dublin wishes to provide additional funds in order that the Library may be open on Monday from 1:00 p.m. to 8:00 p.m., Wednesday from 1:00 p.m. to 6:00 p.m., and alternate Saturdays from 12 noon to 4:00 p.m.; and WHEREAS, the Dublin City Council has allocated sufficient funds for Fiscal Year 1995-96 to maintain the additional hours of Library Service to the residents; and WHEREAS, the County of Alameda has agreed to provide the additional Library hours at the Dublin Branch of the Alameda County Library System. ,- NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Dublin does hereby approve the attached Agreement between the City of Dublin and the County of Alameda for additional Library Services and further authorizes the Mayor to execute said agreement. PASSED, APPROVED AND ADOPTED this 27th day of June, 1995. AYES: NOES: ABSENT: ABSTAIN: Mayor A TIEST: City Clerk tYh I b,' f-f)