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HomeMy WebLinkAboutReso 141-07 Classification Plan Amend RESOLUTION NO. 141 - 07 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF DUBLIN ******** AMENDING THE CLASSIFICATION PLAN WHEREAS, in accordance with the City's Personnel System Rules, the City Council adopted Resolution No. 30-84 and subsequent resolutions which comprise the Classification Plan; and WHEREAS, it is necessary to periodically add job descriptions in the Classification Plan. NOW, THEREFORE, BE IT RESOLVED that Resolution No. 30-84 and subsequent resolutions shall be further amended to include the following job descriptions: Network Systems Coordinator (Exhibit A) Graphics Technician (Exhibit B) BE IT FURTHER RESOLVED that this document shall become a part of the official Classification Plan for the City of Dublin; and that the changes contained herein shall be effective August 7, 2007. PASSED, APPROVED AND ADOPTED this 7th day of August, 2007. AYES: Councilmembers Hildenbrand, Oravetz, Sbranti, Scholz and Mayor Lockhart NOES: None ABSENT: None ABSTAIN: None ATTEST: ~~~~~ , Interim City Clerk Reso No. 141-07, Adopted 8/7/07, Item 4.5 Page 1 of 1 Date Adopted: August 7, 2007 Date Revised: Title: Network Systems Coordinator FLSA: Exempt SALARY: $5,792-$7,240 per month General Purpose: Under general direction from the Information Systems Manager, has primary responsibility for administering the day-to-day network systems operations; performs a variety of professional, technical and analytical tasks to support the. network systems, including data and voice communication systems; stays informed of new technology; provides recommendations, support and assistance to the Information Systems Manager; and performs other related work as required. Distinguishing Characteristics: This single position classification has responsibility to install and maintain the City's network functions. The incumbent must be fully competent to perform a wide range of information systems support and may be assigned to provide functional direction over systems support staff. The incumbent is expected to provide complex technical and analytical support to the Information Systems Manager and must. demonstrate a high degree of proficiency in making a variety of decisions related the.. City's information systems using initiative, independent judgment, tact and discretion. Essential Duties and Responsibilities: The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the positiQl). if the work is similar, related or a logical assignment to this class. In consultation with internal customers, analyzes and evaluates existing information system operations and programs to identify, Tccominend, -and implement new and modified automated systems; Performs analysis of local area networks (LAN) an~ wide area networks (WAN) systems; Installs, maintains, and troubleshoots a variety of computer, network and auxiliary equipment such as servers, routers, switches, and reliUed peripheral equipment; Performs basic installations of cables, plu~s, computer components and parts and related communication equipment; Page 1 of 4 EXHIBIT A Coordinates with consultants, contract personnel, and vendors, to perform upgrades and to identify and resolve system and network problems or to accomplish specific technology related assignments; Performs tests of the operation of new and modified configurations; Operates standard and specialized diagnostic programs to identify or resolve equipment and software problems; Coordinates and establishes maintenance procedures and schedules; Maintains records and installs updates for existing equipment, systems, and programs; Based on best practices, establishes schedules and completes the regular back up of systems and programs; .. Maintains inventory listings and schematics of network systems, equipment, and communication lines; Provides support for the City's telephone and data communication systems; Assists in planning and acquisition of technology enhancements related to the City networking and management information systems; May be assigned to participate on various intemalor external committees and / or user groups. Minimum Qualifications: Knowled2e of: Principles of computer system operations and peripheral components including systems analysis and development techniques. Operating system principals, microcomputer hardware, application software; and network administration including current versions of Windows Server and Workstation software. Network design, construction, administration, and maintenance. Network protocols including: TCP/IP, DHCP, network operating systems, data communications, voice communications technology. Techniques and practices in utilizing standard applications software including word processing, database, desktop publishing and spreadsheet software. Equipment, operations, and terminology related to information systems and telecommunications, including routers, routing concepts, and router to CSU / DSU cabling requirements. Information systems troubleshooting tools and techniques; Network administration methods and techniques including security and network monitoring techniques and best practices. Standard office practices and procedures; research techniques, methodology and procedures; record keeping techniques. Page 2 of 4 Modern communication devices and components including current trends and developments in the field of computer technology. Customer service techniques. Federal, state and local laws, regulations and court decisions applicable to assigned areas of responsibility. Ability To: Communicate effectively both verbally and in writing, with staff, vendors, and those contacted in the course of business. Interact well with co-workers and supervisors; deal tactfully and courteously with others in answering questions and providing customer assistance. Read, interpret and apply information required in policies and procedures as well as information complex technical publications, manuals and other documents. Perform a variety of technical and specialized functions in the operation of computer equipment and related software; Configure software to appropriate hardware; configure and repair computer networks; Identify, evaluate and solve network and systems problems; perform di(agnostic checks and take appropriate corrective action; Collect, analyze, and interpret information and data from a variety of sources; develop sound conclusions, recommendations, and solutions. Evaluate new technology and serve in an advisory capacity to supervisors and managers. Organize, prioritize and schedule a variety of assignments. Manage all phases of projects of varying degrees of complexity. Work with and maintain the confidentiality of sensitive information. Learn new systems and programs as dictated by future technological advancements and City needs. Physical Standards: The physical standards described are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. An employee is regularly required to sit for long periods of time; intermittently stand, walk, bend, climb, kneel and twist while working on computer equipment, peripherals, and network equipment; perform simple grasping and fine manipulation; use telephone and write and use keyboard to communicate; discern wire colors and see small text and numbers on wiring and circuitry; occasionally moves equipment weighing up to 50 pounds. Page 3 of 4 The work is usually performed in a standard office environment using a computer. While performing duties, the employee is regularly required to use a computer, various hand t~ols and testing equipment in repair, adjustment and problem identification of network, computers and related equipment; read and interpret complex data, information and documents; analyze and solve problems; interact with City management, other governmental officials, contractors, vendors, employees and the public. The employee may be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. Training and Experience: Any combination equivalent to education and experience is likely to provide the required knowledge and abilities. A typical way to obtain the knowledge and abilities would be: Education: Bachelor's Degree in information technology, computer science, management information systems, or closely related field is required. Certification as a Certified Network Engineer, Microsoft Certified Engineer, or Cisco Certified Engineer is highly desirable. Experience: Three years of professional experience with increasingly responsible duties including experience in network systems administration, operations, support, and maintenance. Must include network administrator or analyst level experience within a multi-user network environment. Trainin2: Any recent training, such as academic courses and certification programs, which are relevant to this job classification. Licenses; Certificates; Special Requirements: License: Possession of a valid California Class C Drivers' License and Certificate of Automobile Insurance for Personal Liability. Special Requirements: Must be able to work flexible hours and may occasionally be required to work outside of the normally assigned work schedule, including possible nights and/or weekends. Page 4 of4 Date Adopted: Date Revised: August 7, 2007 Title: Graphics Technician, Part-Time FLSA: Non-Exempt General Purpose: To assist the assigned Department to develop brochures, flyers, newsletters, reports, websites, logos and other marketing and presentation materials. This classification focuses on the development of graphic representation for department materials, as well as enhancing written materials and those for use on the Internet. Those working in this classification determine the most effective way of communicating a message in print and electronic media using a variety of methods such as color, type, illustration, photography, animation, and various print and layout techniques. Supervision Received and Exercised: Receives general supervision from Management or Supervisory staff. Essential Duties and Responsibilities: The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. . Create designs, concepts, and sample layouts based on knowledge of layout principles and esthetic design concepts. . Develop the overall layout and design of flyers, advertisements, website content, reports, presentations and other publications, which enhance the professional image and branding. of Department programs and services. . Produce promotional displays, packaging, and marketing brochures for products and services. . Design distinctive logos for products and services. . Develop signs and signage systems and other environmental graphics. . Develop material and content for Internet Web pages, interactive media, and multimedia projects. Page 1 of3 EXHIBIT B . Assist Department staff with the development of presentations using PowerPoint and other presentation software. . Meet with staff to meet and identify project needs. . Prepare notes, instructions and electronic files for vendors that will produce final materials. . Perform other duties as assigned. Minimum Qualifications: Knowled1!:e of: . Layout principles and aesthetic design concepts. . Business English, grammar, punctuation, and spelling. . Use of design software packages for print and website design. . Modern office procedures, methods and computer equipment. . Material costs and time limits that can impact design and production. . Project management techniques. Ability to: . Interpret project needs and convert user-developed content into attractive print advertising and electronic media. . Develop design concepts by gathering information and data to clarify design issues. . Think creatively, produce new ideas and contribute to the overall project. . Use innovation to redefine designs as needed to meet the constraints of cost and time. . Multi-task and work on more than one design project at a time. . Use a wide range of media, computer operating systems and various software programs. Proficiency with programs in the Adobe Creative Suites is desirable. . Produce accurate and high quality work products. . Keep abreast of developments in information technology, particularly design programs. . Establish and maintain effective working relationships, and work collaboratively with a team of vendors and City staff. . Work to tight deadlines. Page 2 of3 . Communicate in an effective and concise manner, both orally and in writing. . Establish and maintain cooperative working relationships with those contacted in the course of work. \. Physical Standards: The physical standards described are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. An employee is regularly required to sit for long periods of time; intermittently stand, walk, bend, climb, kneel and twist while working on computer equipment, peripherals, and ancillary equipment; perform simple grasping and fine manipulation; use telephone and write and use keyboard to communicate; see small text and numbers on computer screen; routinely move equipment weighing up to 30 pounds. While performing duties, the employee is regularly required to read and interpret data, information and documents; analyze and solve problems; interact with City management, other governmental officials, contractors, vendors, employees and the public. Training and Experience: Any combination equivalent to education and experience is likely to provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Equivalent to graduation from high school, supplemented by college courses in graphic design or a related field. Graduation from an accredited community college with an AA degree, which includes courses in graphic design or a related field, is preferred. Experience: Two years experience performing entry level work in graphic design. Trainine:: Any software training related to Adobe Create Suites software programs or other courses and certification programs, which are relevant to this job classification, are desirable. Licenses; Certificates; Special Requirements: Possession of a valid California Class C drivers' license and Certificate of Automobile Insurance for Personal Liability. Page 3 on