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HomeMy WebLinkAboutItem 4.03 1992-93AlaCntyGrndJury e . CITY OF DUBLIN AGENDA STATEMENT August 9,"'fQ.RQ J q c, 5 c ~ 0 l[(f. ch v.- ) . .....____ per yYl' r'l'^-kJ CITY COUNCIL MEETING DATE: SUBJECT: 1992-93 Alameda County Grand Jury Final Report (Prepared by: Richard C. Ambrose, City Manager) EXHIBITS ATTACHED: /1) /2) / / Letter from Alameda County Jury Dated June 28, 1993 Excerpt from 1992-93 Alameda County Grand Jury Report applicable to Alameda County Cities Draft Letter RECOMMENDATION: /' 3) ~~ Authorize Mayor to execute response letter. FINANCIAL STATEMENT: None. DESCRIPTION: Annually, the Alameda Cdunty Grand Jury issues a report wi th recommendations for various governmental entities. Pursuant to State Law, agencies subject to the reviewing authority of the Grand Jury must respond to the Presiding Judge of the Superior Court within 90 days of the issuance of the report. Attached is a draft letter of response for City Council review and approval. RCA/lss a:89GrdJury.doc.agenda# ITEM NO. 4.7 COPIES TO: CITY CLERK FILE ~ ------------------------------------------------- 4/ -" /~~ l1~f"'EiVED ,'\ c ""\p:"~"" GRAND JURY , I:' (:1' I' ~,", '.:.~ '",.: ~ !J \ .,~ ,~~ ; ( J t.J ...I County <:>1 Alameda cu y u(~ DUBliN June 28, 1993 city Council of Dublin 6500 Dublin Blvd. DUblin, CA 94566 Dear City council Members: Enclosed please find the 1992-93 Alameda County Grand Jury Final Report. Under California Penal Code section 933(c), no later than 90 days after the grand jury submits a final report on the operations of any pUblic agency subject to its reviewing authority, the governing body of the public agency shall comment to the presiding judge of the superior court on the findings and recommendations pertaining to matters under the control of the governing body. Please respond to recommendations 93-5, 93-7, and 93-8. We look forward to your response by September 28, 1993 and appreciate your time and consideration. Sincerely, w~8.n~J~ William S. Godfrey, Foreman Alameda County Grand Jury WSG: jd 1401 Lakeside Drive, Suite 1104, Oakland, CA 94612 (415) 272-6259 tX~im!T 1 OAKLAND TUNNEL FIRE, OCTOBER, 1991 Introduction: Because of numerous citizen complaints the Grand Jury undertook an independent review of the events leading up to, and the subsequent suppression attempts by Bay Area public agencies during the firestorm that devastated parts of Oakland and Berkeley between Saturday, October 19, 1991, and Wednesday, October 23, 1991. purpose: The Grand Jury makes four recommendations that will make the job of our emergency services better organized and more efficient when the next major emergency strikes the Bay Area. The Grand Jury is aware of the many changes which have been instituted since the fire and supports those changes. The attention here is to focus on the events which occurred during the firestorm. In pointing out problems faced by the fire and police departments of the East Bay at each stage of the fire, it is not the intent of the Grand Jury to detract from the heroic efforts made by pUblic- safety personnel and many volunteers who fought the blaze. Procedures: The Grand Jury examined written and oral complaints of private citizens; after-action reports of major agencies responding to the firestorm; and testimony of private citizens, commanders of the Oakland and Berkeley Fire Departments, the Oakland Police Chief, and several professional firefighters who were involved in suppression efforts. Representatives of Pacific Gas & Electricity (PG&E) and East Bay Municipal Utility District (EBMUD) also testified. Members of the Grand Jury visited the Oakland Fire Department Command Center, hill-area firehouses in both Oakland and Berkeley, and the Oakland Fire Department Training Center, and 11 ,1 ^ reviewed emergency plans which had been formulated in response to fires of earlier years. Chronology: On Saturday, October 19, 1991, the California Department of Forestry issued a "Red Flag warning" because low humidity, high temperature, and the expectation of strong wind threatened great danger of fire in the woodlands. About noon a fire was reported in some of the steepest land in the Oakland hills, near Buckingham Way and Marlborough Terrace. Firefighters from Oakland, the East Bay Regional Park District, and the California Department of Forestry cooperated to suppress the fire. At about 6:30 p.m. they believed that the fire was out, but left hoses and other equipment at the site. A firefighter from a nearby station made a routine inspection about an hour later, but found no hot spots. The fire department made no more inspections that night. On Sunday morning the CDF "Red Flag warning" was still in effect. The Assistant Chief on site, who was effectively in command of the Oakland Fire Department, went to the site of the hill fire; some Oakland firefighters were there to retrieve equipment. Before 9: 00 a.m. they saw hot spots--smoke and embers--and stayed to suppress them. They had help from East Bay Regional Parks firefighters. From that time on things happened so rapidly that it was not possible to keep an accurate time-log. About 9:30 a.m., the Assistant Chief on site declared "an extreme fire hazard" in the hills; by 10:30 a.m. several companies were again suppressing hot spots, and one was reporting "open flame" at the bottom of the burned area. Before 11:00 a.m. firefighters were reporting that residences were burning. This was no longer just a woodland fire. The First Alarm 12 went out at 10:58 a.m. The progress of the fire, and its overwhelming growth, can be read in the times of successive alarms: Second Alarm 11:04 a.m.; Third Alarm 11:07 a.m.; Fourth, 11:15 a.m. The Assistant Chief on site saw that a firestorm was in progress; he skipped the Fifth Alarm and went, at 11:26, directly to the Sixth Alarm, the highest in the system. There were no more alarms. The Assistant Chief on site ordered activation of the Hill Area Disaster Plan. He could not see how far the fire had run, nor how fast it was running, but the sketchy reports he did receive made plain that ordinary methods of fighting fires would not be enough. Debris--some of it burning--was being blown across roads, from hilltop to hilltop, from house to house. Live wires were falling across streets and roads. Fire hydrants ran dry. Nobody in the area--not the Fire Departments, not the Police Departments, not the Red Cross, certainly not the people whose houses were being burned--had been prepared for a catastrophe as swift, as heavy, as widespread as the one which fell upon them all. Several hundred houses were burned during the first hour. Before all was over, help had come from not fewer than nine cities, thirty-two counties, six state agencies, and four federal agencies including Yosemite National Park. That Sixth Alarm had the effect of calling in help from surrounding jurisdictions under agreements for mutual response. The California Department of Forestry could not deliver water from the air immediately because their planes were dropping water on a fire near Healdsburg. The massive aid that came from all of those sources, along with the added equipment, helped greatly in controlling the fire. The 13 heroism of volunteer, widely. many of the firefighters, both professional and and of people from other agencies, has been reported A key element which made all of those efforts successful was the change in the weather. The wind shifted, and eventually the fire was brought under control. Analysis: During the fire several deficiencies became apparent; and although responsible officials have moved to correct many or most of these, it seems appropriate to pay attention to some which may still need some additional improvement. I I I I I [ ~ I I f COMMUNICATIONS: 1. Communications within the Oakland Fire Department Imperfect communication between the Assistant Chief and the firefighters on the line, and among firefighters, and among the fire departments from several jurisdictions, hampered the efforts of all, throughout the fire. The Oakland Fire Dispatch center had two radio frequencies on which they could communicate with Oakland I s thirty-five companies of firefighters, and the several fire departments could communicate on a statewide mutual-aid frequency (the "White Fire" channel). At the height of the fire, when twenty or thirty or forty speakers might be competing for use of the three frequencies, all radio communication was almost hopelessly jammed. . The commanders of engine companies often had to decide for themselves whether to defend endangered houses or to give up that task and save their engines and their fellow firefighters to carryon the work elsewhere. 14 Contributing to the difficulty in communication was the terrain. In the deep ravines'and behind steep hills: the radio waves often failed to reach the antennas, and the transmitters were not powerful enough to overcome that disadvantage. The workers who were trying to keep track of the progress of the fire could not find out where the fire was, how intense it was, which way it was moving, what structures it had engulfed; often they could not tell which engine it was that had just reported something like "The fire is coming over the hill." 2. communication among Fire Departments A. Dispatchers at the Oakland Fire Department Center had no Standard Operating Procedures to follow in order to request Mutual Aid. They had not been trained in mobilization and movement of mutual-aid units, and they had no recognized authority to command the movements of such units. They were not familiar with air-operations terminology, resource-status record-keeping, and tracking designations. B. Mutual Aid from Berkeley was delayed because the Berkeley fire dispatchers assumed early on that Oakland was handling "Oakland's fire." The fact that Berkeley did not receive an early and immediate direct request for assistance from Oakland had a lot to do with the flooding of the Oakland Fire Department communication frequencies, and contributed to Oakland Fire Department dispatch problems. 3. communications with the pUblic A. Once the public became aware of the fire, people began an onslaught of phone calls to the Oakland Fire Department. In a very short period, the phone lines (both incoming and outgoing) reached gridlock. Because of this gridlock and the fact that there were few dedicated outside lines, ~ I I r 15 l t I I l r l I I I I I I I I I I I vital calls to other emergency agencies were severely hampered. B. The rapid and confusing spread of the fire left firemen little time to evacuate citizens. Both police and firemen were hampered by lack of information as to just where citizens should be directed to go. This was due primarily. to the poor communication and to the rapid spread of the fire. C. This same lack of information was often a problem when the media were left to gather facts from a variety of sources rather than a central source. Misinformation was often relayed as to the path and location of the fire, causing citizens to fear for their friends and family, or to delay evacuation thinking that they were safe. INCIDENT COMMAND SYSTEM The Incident Command System (lCS) in place at the time of the fire was severely compromised. This system is designed to provide specific organizational and command procedures to be followed in the event of a crisis, and during the course of daily fire-fighting activities. The ICS was never able to function at its full capability on october 20, 1991, because of the communications breakdown. Command was difficult to establish, and control was often impossible. The Oakland Fire Department mobile command van fell back three times in the face of the swiftly moving fire, further complicating the field and command officers' struggle to gain information and to direct the efforts of the firefighters. continually arriving mutual-aid units added more layers of command personnel needing information and direction. It soon became evident that the ICS plans were not adequate. 16 MUTUAL AID Mutual aid is required by state law. However, the Oakland and Berkeley Fire Departments did not have mutual aid agreements for contiguous areas. Citizens who called the Berkeley Fire Department were told that "the fire is in Oakland." A coordinated mutual aid response did not exist. Firefighters and volunteers responded, often heroically, but lacked overall coordination that an operational mutual-aid training program might have provided. As a result of the earthquake in 1989, emergency plans were in place; yet during many months preceding the fire, training within the Oakland Fire Department had dropped sUbstantially, as had mutual aid exercises. Additionally, training in wildland fire- fighting was sketchy, and departmental equipment was not complete. EMERGENCY BROADCAST SYSTEM The Emergency Broa~cast System (EBS) was established by the Federal Communications Commission (FCC) in response to a perceived need to inform citizens in the event of foreign attack. A secondary role for EBS was developed to inform citizens of local emergericies. All radio stations (AM and FM) are required by regulation of the FCC, to take part in the system. However, the FCC does not require that local broadcasters participate by making air time available. When a local disaster occurs participation is voluntary. Neither the local pOlice departments nor the Oakland Fire Department tried to use the EBS during the firestorm, October 20, 1991. As the fire rapidly spread there was little opportunity to issue a general warning or an evacuation order. The failure to use the EBS was a result of the structure of the system, not of the local government officials who had the responsibility to use the system. Moreover, layers of bureaucracy inhibit swift use of the 17 EBS in a local emergency. WATER SUPPLY The Berkeley/Oakland hills area has enough water-tank capacity to extinguish several simultaneous house fires. The ability to replenish the tanks is restricted by pumping capacity. The delivery of the water from the tanks is by gravity, and varies from area to area depending on the size of pipes and pressure within the system. During the Oakland Tunnel Fire, the water supply was not enough to extinguish the hundreds of simultaneous house-fires, and was hopelessly inadequate for the added burden of the forest fire. The fire destroyed the electrical connections serving the pumping systems for several tanks. The tanks therefore were not refilled. During the fire several areas lacked adequate pressure. EBMUD has corrected many deficiencies and has reported the changes to the public. A state law now requires that all hose connections be standard; EBMUD is complying with this law. r l I l I I I I Findings and Recommendations: 1. Other issues remain that the Grand Jury believes need to be addressed by the citizens of the communities, local governments, and public safety agencies. For instance, streets in the fire area are likely to remain too narrow and too easily obstructed. The recommendations must be supported by budget allocations made by local jurisdictions. The community at large must share the responsibility for its own safety and must be willing to raise revenue to accomplish this result. RECOMMENDATION #93-5: That all local jurisdictions within Alameda County allocate and commit sufficient resources to ensure that the necessary personnel, equipment, and training are in place and ready to respond to future disasters. 18 2. The standards of the National Fire Protection Association require that Oakland have at least 500 firefighters, and that Berkeley have at least 135. They now have 477 and 122. RECOMMENDATION #93-6: That Oakland hir~ twenty-four additional firefighters and Berkeley hire thirteen additional firefighters. 3. Emergency plans are required by statute to be formulated to handle contingencies. These plans are not always kept up to date. Also there must be training to provide a thorough understanding of plans and of individual responsibilities of all public employees. RECOMMENDATION #93-7: That all Offices of Emergency services suggest and require emergency plan updates and regularly scheduled training for all Government employees. I I [ I.: r. [ ~ 4. The failure of the communications network used by the Oakland Fire Department and the Berkeley Fire Department contributed significantly to the chaos of the situation on October 20, 1991. In addition, dispatchers were unfamiliar with terminology that would translate orders from the field command to timely responses by base personnel. RECOMMENDATION #93-8: That training of all personnel in the newly established 800KHZ system be given priority, and that all juris'diotions establish regular training exercises in communicating with all agencies involved in an emergency response. CONCLUSIONS This was not the first catastrophic fire in the East Bay hills. In recent years several agencies have issued cautionary proposals and , have urged measures for preventing such disaster. In particular, the report of the Blue Ribbon Fire Prevention Committee -in 19821- points out the danger of allowing fuel to build up under trees, 19 ~ . August 9, 1993 Honorable Joseph J. Carson Presiding Judge of the Superior Court Alameda County 1401 Lakeside Drive, Suite 1107 Oakland, CA 94612 Honorable Judge Carson: The City Council of the City of Dublin has reviewed the recommendations made by the 1992-93 Alameda County Grand Jury pertaining to the City of Dublin and offers the following responses: Recommendation #93-5: That all local jurisdictions within Alameda County allocate and commit sufficient resources to ensure that the necessary personnel, equipment and training are in place and ready to respond to future disasters. The City places a high priority on public safety services. The City of Dublin jointly operates a local fire agency with the City of San Ramon through a joint powers authority. It is a goal of the Joint Powers Authority to improve the disaster response capability of the Fire Department by replacing equipment at the appropriate time and providing adequate training for Fire Authority staffing. In response to budgetary constraints, the City of Dublin and the Fire Authority are working closely with the cities of Livermore and Pleasanton to improve coordination and deli very of emergency services to residents of our respective jurisdictions. The City of Dublin is also working with these agencies in the development of a Tri-Valley Public Works Mutual Aid Agreement. Recommendation #93-7: That all Offices of Emergency Services suggest and require emergency plan updates and regularly scheduled training for all government employees. The City of Dublin has a comprehensive emergency operating plan. The City will be revising and updating this plan during Fiscal Year 1993-94. The City also recently completed an Emergency Management Training Program offered through the International City Management Association for all Management Personnel. The City plans to continue the training program this year for other City personnel. The City also completed its annual table top disaster exercise in early 1993. In addition to the ~:',\.; 1"', 'Hl7",~. ~"""'.l~ .., "~" ,. ""-", . . ~ ~' , .'" 0'1'," . )1.1 . 7-';<~ ~ , \ . "'. . .~ 1<1 ,\1-, ,f l:~! r l" f! i1b:: ~~i ~\ ~ ft ~ ci;~i .1;, ~ .3 above in-house training, the City annually sends personnel to disaster training programs offered by the state of California. Recommendation #93-8: That training of all personnel in the newly established 800 MHZ System be given priority, and that all jurisdictions establish regular training exercises in communicating with all agencies involved in an emergency response. Alameda County has not fully implemented the 800 MHZ System for public safety services at this time. Since, the City of Dublin contracts with Alameda County for Police and Dispatch Services, police service personnel will be trained at such time that the new radio system becomes operational. With respect, to Fire Service, our Fire Joint Powers Authority is currently reviewing various 800 MHZ communication options. I hope this letter adequately responds to your recommendations. Sincerely, Peter W. Snyder Mayor RCA/lss a:82JuryLt