HomeMy WebLinkAboutReso 042-99 Inf System Mgr A RESOLUTION OF THE CITY COUNCIL
OF THE CITY OF DUBLIN
AMENDING TIlE CLASSIFICATION PLAN
WHEREAS, in accordance with the City's Personnel System Rules, the City Council adopted
Resolution No. 30-84 and subsequent resolutions which comprise the Classification Plan; and
WHEREAS, it is necessary to periodically add job descriptions to the Classification Plan.
NOW, THEREFORE, BE IT RESOLVED that Resolution No. 30-84 and subsequent resolutions
shall be further amended to include a job description for the position of Information Systems Manager
(Exhibit A).
BE IT FURTHER RESOLVED that this document shall become a part of the official Classification
Plan for the City of Dublin; and that the changes contained herein shall be effective March 16, 1999.
PASSED, APPROVED AND ADOPTED this 16th day of March, 1999.
AYES:
Councilmembers Howard, Lockhart, McCormick, Zika and Mayor Houston
NOES: None
AB SENT: None
ABSTAIN: None
K2/G/3-I 6-99-reso-ism-class
G:~PERSN~_,L\CITYRECR~JOBSPEC S\CI assReso.doc
Date Adopted:
Date Revised:
3-16-99
Title:
Information Systems Manager
FLSA:: Exempt
General Purpose:
Under administrative direction supervises, develops, implements and maintains the City's
management information system (MIS) (computer networks, telephones, and tnternet); performs
installations configurations, troubleshooting and maintenance of hardware, software, peripheral
and related communication equipment. Coordinates the review, selection, and implementation of
new systems and components. Receives and responds to requests for assistance from users;
researches, analyzes, and provides solutions to information systems problems. Evaluates
proposals to integrate new systems and performs, other related work as required.
Distinguishing Characteristics:
With administrative guidance and direction from the Assista~t City Manager/Administrative
Services Director, is responsible for the administration of the City's MIS functions. The duties
involve computer operations and systems administration on multiple systems and configurations.
It is expected that the incumbent wi!! exercise independence of action and be capable of
performing complex system and project administration tasks.
Essential Duties and Responsibilities:
Network & Information Systems Administration - Perform basic installations of cables, plugs,
modems and related communication equipment; establish schedules for back-up; maintain
records of data and programs; maintain inventory of data processing equipment, supplies and
materials; assist in long-term planning for City networking and information management
systems.
Coordinate the development and implementation of the City's use of the Intemet.
Software Administrator - Assist in planning and acquisition of software based on City's needs
and technological advancements; maintain software database and library; test the operation of
new and modified programs; assist in maintaining back-up of data program disks; monitor the
operation of equipment and programs; assist users in resolving program and operational
problems.
Exhibit A
Hardware Administrator - Assist in planning and acquisition of new equipment and equipment
modifications or enhancements; maintain equipment; install new equipment and peripherals;
configure equipment and install operating and applications software; analyze operating
instructions and documentation; operate a variety of microcomputers and auxilia~' equipment
such as printers, modems, telecommunications equipment; perform, supervise, monitor and/or
schedule third party equipment maintenance and repair activities
Technical Resource & Trainer - provide technical assistance and training to users (equipment
and programs); train and assist staff on various applications which include but are not limited to
Microsoft Office Suite, Pagemaker, AutoCad, civil engineering, and graphics programs; act as a
resource for City staff on operation of computers and peripheral equipment; make standard
adjustments in operating instructions; investigate and trace sources of error; log computer usage
and operating difficulties; run standard diagnostic programs to identify equipment and software
problems; establish procedures related to office support, record keeping, disc handling and
related management information systems.
Contract Administrator - Identify operational and equipment problems and confer with other
City staff and vendors to correct problems; identify malfunctioning equipment requiring repair
(e.g. computer, telephones, voicemail, etc.); coordinate third party repair services.
Staff Support - Evaluate departmental requests for system enhancements/modifications, and
perform or oversee enhancements/modifications as appropriate, Prepare various reports and
related documentation. Attend meetings, conferences and seminars during work and non-work
hours. Conduct training and make presentations.
Prepare and administer annual Information Systems program budget.
The omission of specific statements of duties does not exclude them from the position if the work
is similar, related or a logical assignment to this class.
Minimum Qualifications:
Knowledge of:
Principles and operations of management information systems and peripheral equipment
(computers, networks, phones, Internet, software and hardware applications, cabling, printers,
plotters, routers, data lines and modems etc.).
Operating systems and standard applications programs (mini and microcomputers, terminals,
printers, modems and related hardware).
Techniques and practices in utilizing standard applications software including word processing,
data base, telecommunications, desk-top publishing, and spreadsheet.
Principles and techniques of systems analysis and development; information systems trends and
developments.
Principles and practices of budgeting, purchasing and maintenance of public records.
Principles and practices of supervision, training and performance evaluation.
Principles and practices of sound business communications.
Federal, state and local laws, regulations and court decisions applicable to assigned areas of
responsibility;
Customer service skills.
Ability To:
Install, configure, administer, troubleshoot and coordinate maintenance of local areas networks
(LAN's), and related equipment and software (e.g. file services, computers, printers, network
interface cards, routers, cabling, modems, etc.)
Coordinate the integration of hardware, operating systems, and applications for minicomputer
and microcomputer networked environments.
Install, configure and maintain management information technolo~es for the City- (e.g.
computers, networks, phones, voice mail, Internet, etc.)
Observe and problem solve operation and technical deficiencies; interpret and verbally explain
technical concepts to less knowledgeable individuals.
Analyze systems data and situations, identify and resolve various information systems and
application problems.
Maintain a current understanding of technological advancements and trends.
Establish and maintain effective working relationships with management, subordinates, co-
workers, consultants, contractors, representative of other agencies, the general public, using
customer service and public relations techniques.
Express ideas effectively in written and oral presentations.
Exercise sound judgement within established programs and procedural guidelines.
Manage multiple projects simultaneously and be sensitive to deadlines and changing priorities.
Negotiate contracts with and coordinate consultants and vendors.
Work independently under minimal supervision.
Prioritize workload of self.
Work flexible hours if necessary.
Physical Standards:
The physical standards described are representative of those that must be met by employees to
successfully perform the essential functions of this class. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
.Am employee is regularly required to sit for long periods of time; intermittently stand, walk,
bend, climb, kneel and twist while working on computer equipment, peripherals, and ancillaD,
equipment; perform simple grasping and fine manipulation; use telephone and write and use
keyboard to communicate; discern wire colors and see small text and numbers on wiring and
circuitry; routinely move equipment weighing up to 30 pounds and occasionally move equipment
weighing up to 75 pounds.
While performing duties, the employee is regularly required to use various hand tools and testing
equipment in repair, adjustment and problem identification of personal computers and related
equipment; read and interpret complex data, information and documents; analyze and solve
problems; interact with City management, other governmental officials, contractors, vendors,
employees and the public.
Education, Experience, and Training:
Any combination equivalent to education and experience is likely to provide the required
knowledge and abilities. A typical way to obtain the knowledge and abilities would be:
Education:
Equivalent to a Bachelor's Degree in information technology, computer science,
management information systems or a related field.
Experience:
Three years of experience in administering wide-area networks and
communication links to off-site networks. Experience working with a Windows
NT network environment is highly desirable. Additional experience with
supporting Internet services, GiS database, mapping applications and
implementing new systems is desirable.
Training:
Any recent training such as, academic courses and certification programs, which
are relevant to this job classification.
Licenses; Certificates; Special Requirements:
Possession of a valid California Class C Drivers' License and Certificate of Automobile
Insurance for Personal Liability.
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