Loading...
HomeMy WebLinkAboutReso 180-99 Inf Tech/Class PlanRESOLUTION NO. 180 - 99 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF DUBLIN AMENDING THE CLASSIFICATION PLAN WHEREAS, in accordance with the City's Personnel System Rules, the City Council adopted Resolution No: 30-84 and subsequent resolutions which comprise the Classification Plan; and WHEREAS, it is necessary to periodically add job descriptions to the adopted Classification Plan. NOW, THEREFORE, BE IT RESOLVED that Resolution No. 30-84 and subsequent resolutions shall be further amended to include new job description for the position of Information Technician (Exhibit A). BE IT FURTHER RESOLVED that this document shall become a part of the official Classification Plan for the City of Dublin; and that the changes contained herein shall be effective October 5, 1999. PASSED, APPROVED AND ADOPTED this 5th day of October, 1999. AYES: Councilmembers Howard, McCormick, Zika, Vice Mayor Lockhart and Mayor Houston NOES: None ABSENT: None ABSTAIN: None ATTEST: Mayor K/G/lO-5-99/reso-classfctn-istech. doc G 5PERSNrEL\CITYRECRLIOBS PECS\CI assReso2.doc Exhibit A Date Adopted: Date Revised: 10-5-99 Title: Information Systems Technician FLSA: Non Exempt General Purpose: Under direction of the Information Systems Manager (ISM), performs installations, configurations, troubleshooting and maintenance of hardware, software, peripheral and related communication equipment. Receives and responds to requests for assistance from users; researches, analyzes, and provides solutions to information systems problems and performs other related work as required. Distinguishing Characteristics: With guidance and direction from the Information Systems Manager, is responsible for assisting in the administration of the City's information systems functions. This is a paraprofessional class that requires independent technical assessment and problem solving abilities. The duties involve computer operations and systems administration on multiple systems and configurations. Essential Duties and Responsibilities: Network & Information Systems Support- Perform basic installations of cables, computer stations, plugs, modems and related communication equipment; maintain inventory of data processing equipment, supplies and materials; assist in long-term planning for City networking and information management systems. Hardware Support-Assist ISM in installation of new equipment and equipment modifications or enhancements; equipment maintenance; configure equipment and install operating and applications software; analyze operating instructions and documentation; operate a variety of microcomputers and auxiliary equipment such as printers, modems, telecommunications equipment. Technical Resource Support - Assist ISM in providing technical assistance and training to users (equipment and programs); assist staff on various applications which include but are not limited to Microsoft Office Suite, Pagemaker, AutoCad, civil engineering, and graphics programs; act as a resource' for City staff on operation of computers and peripheral equipment; investigate and trace sources of error; log computer usage and operating difficulties; run standard diagnostic programs to identify equipment and software problems; establish procedures related to office support, record keeping, disc handling and related management information systems. Exhibit A The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Minimum Qualifications: Knowledffe of: Principles and operations of management information systems and peripheral equipment (computers, networks, phones, Internet, software and hardware applications, cabling, printers, plotters, routers, data lines and modems, etc.). Operating systems and Standard applications programs (computers, printers, modems and related hardware). Techniques and practices in utilizing standard applications software including word processing, data base, telecommunications, desktop publishing, and spreadsheet. Customer service skills. Ability To: Install, configure and maintain management information technologies for the City (e.g. computers, networks, phones, voice mail, Internet, etc.). Observe and problem soh, e operational and technical deficiencies; interpret and verbally explain technical concepts to less knowledgeable indMduals. Manage multiple projects simultaneously and be sensitive to deadlines and changing priorities. Work flexible hours if necessary. Physical Standards: The physical standards described are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. An employee is regularly requirbd to sit for long periods of time; intermittently stand, walk, bend, climb, kneel and twist while working on computer equipment, peripherals, and ancillary equipment; perform simple grasping and fine manipulation; use telephone, write and use keyboard to communicate; discern wire colors and see small text and numbers on wiring and circuitry; routinely move equipment weighing up to 30 pounds. While performing duties, the employee is regularly required to use various hand tools and testing equipment in repair, adjustment and problem identification of personal computers and related equipment; read and interpret complex data, information and documents; analyze and solve problems; interact with City management, other governmental officials, contractors, vendors, employees and the public. Education, Experience, and Training: Exhibit A Any combination of education and experience equivalent to the following is likely to provide the required knowledge and abilities. A typical way to obtain the knowledge and abilities would be: Education: A high school diploma or equivalent is required. An Associate Arts degree majoring in Computer Information Systems or other related field or forty-five quarter units (or its equivalence in semester units) in computer-related courses is highly desirable. Experience: This is an entry-level position, but experience in troubleshooting, diagnosing, repairing and installing personal computers, printers and peripherals; and experience working with Windows and PCs is highly desirable. Training: Any recent training such as, academic courses and certification programs, which are relevant to this job classification. Forty-five quarter units or its equivalent in semester units, in computer related courses is desirable. Licenses, Certificates, Special Requirements: Possession of a valid California Class C Drivers' License and Certificate of Automobile Insurance for Personal Liability.