HomeMy WebLinkAboutAttch 2g Eden I&R, Inc.CITY OF DUBLIN
Fiscul ~ear 2010-2011
sECT1oN 2 ~/~ T~~m".
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CITY OF DUBLIN
Fiscal Year 2010-2011
,:..
Organization/Agency `Narne Eden I&R, Inc. (Information:& Referral)
Contact Person For Project/Progr`am ~ Job Title
510-537-2710, ext. 8 bbernsteinna,edenir.or~_ 510-537-0986
Work Phone Email Fax
Federal Tax Identification No. (required) 94-2339050
City of Dublin Business License No. (required)
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City of Dublin
Fiscal Year 2010-2011
Application for Funds
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City of Dublin
Fiscal Year 2010-2011
Application for Funds
a. How would the requested funds be used?
^ Describe, in detail, the PROPOSED PROJECT/PROGRAM (not the Agency).
^ Bulleted text is acceptable. ~~~ ~ ~
^ Identify if the proposed project/program is a,new service, or extension of an
existing one. ~ ~; ~ ~
^ An additional,page may be added, if rieededx. ~ ,`
Alameda County`2-1-1`is a free and simple three'=digit information arid,referral service telephone
line available-to Dublin residents and empIoyees in over 150 languages, 24-hours'a day, 7-days a
week, and 3"65-days a year. All calls rnade by Dublin residents and their advocates to ;,the 2-1-1
phone line are confidential and includ'e comprehensive assessments of needs from experienced
Information and Referral Resource Specialists. All callers; whether low-;income individuals
(including youth, seniors, and peop,le with' disabilities); ",'families or Dublin; social service
advocates, :receiae the most~ accurate; up-'to-date iriforrnation from..Eden I&R's exterisive and
detailed databases of healtli; "housing, and human:services.
Since July 1, 2'007, 2-1-1 has,'been aperating 24-hours a day'to lielp callers'~,identify and connect
to the healtli, housing and human service~resource tliat:will•assist them in their needs: Resource
Specialists who staff the 2-1-1 telephone ;lines are rigorously trained to understand • the unique
and often dire situations faced by low and no income :farnilies, and to know the vast resources
available"in Alameda County. They~ are able 'to. assi"st, in prioritizing :requests, build; an =aetion
plan, and be serisitive to the needs of people seekirig help °by -assessing each caller.'s situation,
including tlie origins of the difficulty; the feelings callers, have about their , circumstances, the
personal:~resources :callers may bring to ~bear,onr the issue;` and the barriers: to, resolution of the
problem. Resource<Specialists will not attempt to solve callers' problems, but fo ernpower callers
to understand and solve their own problems.
Eden I&R coritinues to''~moni'tor AT&T's'technical switching glitch which routes~~certain 2-1-1
calls from Dublin residents to Contra Costa's 2-1-1 call ceriter.~Nleanwhile, all technologically
misdirected Dublin calls are seamlessly transferred back ~to Alameda~County's 2-1-1 call center
without the caller having to redial. Dublin- residents also have the'option of dialing 1-888-886-
9660, a toll free number, to d'irectly access Eden I&R'~s 2-~1-1, Alameda County services.
Besides linking callers to area resources, 2-1-1°`Resource Specialists will also perform additional
services:
• Advocate on behalf of callers who require extra support to access the necessary services
either because the caller does not have the appropriate skills or because the service is
difficult for the caller to access;
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• Conduct follow-up on cases involving endangerment and situations where the Resource
Specialist believes that the caller may have difficulty accessing services or clearly
communicating their particular circumstances;
• Present the caller with various approaches to addressing the problem and explore the
caller's own resources (e.g., friends, family, faith-based community);
• Provide at least three referrals and other necessary information (where possible and
desirable) to enable the caller to choose .the.most appropriate service;
• Pursue the problem until both the caller and the Resource Specialist are assured that all
appropriate options~have been exhausted;
• Suggest ways the caller can..advocate far him or herself,~wlien~appropriate.
Resource Specialists are able to provide these in-depth services because of the weekly staff
trainings, and the unique, and= comprehensiue databases which Eden I&R has developed and
maintains. Because it is the most extensive database of health and humari services` iriformation in
Alameda'County, Eden I&R's databases~are used by individuals and ad~ocates.on a daily basis
via the 2-1-1 phone line, the internet (www.211"aTarnedacounty.org), and/or iri print format (The
Big Blue Book: Directory of Human Services for Alameda County).
~
Aside from the vast health and~ liuman service database Eden I~&R updates on a daily basis, the
agency, also:> '
ro• tracks the number of available beds in i'18 ~Alarneda County emergency shelters twice
daily; -
.
• mairitains a° .database: of specialized health and: liuman service 'information and liousing
referrals for"people~with HIV/AIDS~~;~ _ ~ ~ ~ ~ ~ ~ ~ ° ~
,~ maintains a computerized database of o~er 70,000 units of affordable. and .subsidized
~~ housing~'in Alameda;County~:~ ~~ ~~ ~
~ ~ ~,
~ , ~~
. ~ , :,,.
All these databases of health, housirig, and human service information serve as a ~ita1 tool in
linking 2=1-1 callers to the needed services to allow for self.sufficiency. Eden I&R also provides
information- and referrals through 2=1-=1~ for tlie followirig specialized programs:
~• Earned In~come Tcrx Credit (EITC)~-= provides~~~~information..about the ~availability of free
tax preparation assistance. sites (Volunteer Income Tax,Assistarice-UITA sites) and EITC
eligibility guidelines for low-income families in Alaineda`County from January to April.
• Homeless Prevention :and~:Rapid Re-Housang Program (HPRP),;~= prescreens applicants
for eligibility in receiving rental/utility deposit/payment assistance:
• Bank On Oakland - provides: callers with inforrriafion on free/low-cost banking services
and to financial education c'lasses. ~~ ~ - ~ - ~ ~ ~` ~
• Food Stamp Pre-screening - prescreens low-income individuals and families for
eligibility in the program.
• Toys for Tots - registers Berkeley families for free toys during the winter holiday.
Aside from its daily function as a provider of health, housing, and human service information
and referral, 2-1-1 is also used as a critical tool during and after a disaster. The phone line
becomes the public communication system that is used to alert the public at large as to where to
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find such critical resources as emergency shelter, alternative permanent housing, food, clothing,
medical information and services, FEMA and other financial aid resources. 2-1-1 is also used to
connect spontaneous volunteers with organizations in need of volunteer assistance. Currently, 2-
1-1 is being used by the Alameda County Public Health Department to assist in alerting the
public about H1N1 information.
b. How would the PROPOSED PROJECT/PROGRAM address an unmet community
need and improve the quality of -life for Dub'lin residents. Why is this project/
program needed?p(Additional page~.may be added:, if needed):
During these turbulent times, it is more .imp'ortant than .ever ;to liave accurate health and human
service information as` the impact of ~reduced funcl'irig fr,om- federal;: state, county, ~and local
entities are putting a strain on`existing human services programs:.A's~programs evolve - closures,
service hour cutbacks, and changes in eligibility xrequirements =` people seeking help have a
harder time locating the appropriate services. Even~ social service profess'ionals who once knew
which way to turn in their search for, client.gassis,tance_are al'so facing one`'deadxend after;.another.
For these reasons, there is a need for simple access to; and reliable information about community
resources. " , ..
Eden I&R''s databases of human ser~ices and affordable ho'using units::are a collaborative: effort
which depends on the .work bf hundreds of' community-based arganizatioris and property
managements. .The result is a ceritral=ized source of irif`o`rmation about community resources that
does riot; exist anywhere else in Alameda °County. For..this reasori,.,Eden ~I&R. has become a
critical resource for. those workirig foward building,,a better -future for families, as weli as
thousands of other at=risk individuals; and hurnan service °agencies` seeking services or housing
for their elierits:,By utilizing these cornprehensive databases°;of information, the Alameda:County
2-1-1 phone~line simplifies the way~people corinect to the r'iglit inforination and resources~. 2-1-1
Phone Lirie Resource Specialists are trained to 'assess needs, discuss challenges, and develop
customized solutions for each caller:; ' ~ ~ ~ _ ~ ~ ~~ ~ ~~ ~
The Alameda Courity 2-1-1 phone line produces numerous benefits and economic~efficiencies
for the Dublin .community:,
• Provides up-to=date information: Callers and advocates can rely on- the information
given will be`current~~-and accurate; ~~~ ~ ~ ~ ~ ~
• Allows departments° and,;agenc`ie's" to`focus on their., missions; 2.=1-1 frees city and
agency staff from having to find additional resources for clients about services unfamiliar
to them; , ,
• Provides a sitagle-point of access~,to va~rious~`~human~ services: Callers only have to dial
one number and get access to ari extensive database of human service information;
• Helps callers go prepared: Callers are reminded of what types of paperwork and
documents they will need to bring in order to save them another trip;
• 24-hour accessibility: Dublin residents can ca112-1-1 any hour of the day and be able to
talk to a live Resource Specialist about their service needs;
• Multilingual capability: Non-English speakers can receive the same assistance as the
2-1-1 phone line is available in over 1501anguages.
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• Relieves 9-1-1 dispatchers of unnecessary calls: Instead of dialing 9-1-1, Dublin
residents can~dial2-1-1 for non-life threatening personal emergencies such as where to go
for food and shelter. This allows for faster response to live threatening emergencies,
reduces unnecessary ambulance dispatches, and results in cost savings to the community.
• Provides access to new, seasonal, and/or temporary services: Dublin residents can get
prescreened for eligibility in the Food Stamps Program, locate free tax preparation sites
during the tax season, and identify ,volunteer and donation opportunities during the
2 -
holidays (holiday dinners/baskets and Toys for Tots programs).
• Distributes essential°information•to `the public during arid after a disaster: People in
impacted areas can°call 2-1-1 to get current and accurate information about where to go,
what to do, and. how to help.' . , ~ ,'
~. ~,
-, ~ ~~, , ~.
~~., - m,t
Nat'ionally, 2-1- l 9 has proyeri to' be a critical public:; commumcation tool for public information
dissemination before, duririg and after a disaster.:., For example;'~.during 'the ,; 2007, Southern
California Wildfire, 2'-1-1 relieved 9 1~1~~`dispatchers~of-non-life threatening calls by handling
25,000 nonemergency`calls per day;in~" San Diego County;x and locally, during the West Oakland
Adeline Fire, Alameda County 2-1=1' worked with tlie, Red Cross to assist the 50 families that
were ~displaced. Currently, Eden I&R is worlcly closely wiYh` the Alameda County P;ublic Health
Departinent to distribute essential updated info`rmation '(such as uaccination schedule's) about the
H1N1 flu~pandemic to the'community. = ;- " ~
~_ ~ . ~ ~ - ~~
Eden I&R is comrnitted to di'sasterspreparedness internall`y; locall`y, regionally"fand`statewide--
and continues ;to play an active roYeA~iri~disa'ster preparedness planr`iing.<, To stay up-fo-date, staff
members attend 2-1-1' Regional Partnership meetings, and . NorCal arid ' Alarneda . County
Voluntary Organizations Addressirig . Disasters .(VOAD) meetings, fo discuss disaster
preparedness and respops.e; participate in. various ~ conferences and° "workshops, sueh, ;as; the
Emergency Management and 8afety Solution's ~H 1N 1` Global~ ilpdate`Preparing for tlie Fall Flu
Season, Building a Resilient' Bay Area Through Public and. Pr'ivafe Leadership Collaboratives,
Alameda~•.Count>y. •Influenza Confer:erice;~~, Disaster Prepareelness Symposium',°~ SF mBay~ Area
~.~
Disaster Uolunfeer planning meeting, 2009'~°Severe::Influenza Tabletop Exercise;=~ and AC
~ . ,~
Emergency,Volunteer`work group meefings. Internally.,:Ed`en I&R has installed.an atterina for the.
agency's ham radio, te"sted the Telecommunications Service Priority plione service, and
maintained membership in FEMA Emergency . Shelter Local Board,.~ Emergency Managers'
Association, Nor Cal'VOAD; and Alameda Courity VOAD: '
When a Dublin residenf is facing ;a ~persorial~ cri "sis, or ~vhen ~Dublin ~~faces_ a~citywide disaster like ~
an earthquake, fire and/orflood, Alarrieda-County 2-1=I wi11 be available to provide the most up-
to-date, comprehensive and ~relevant ~~informat~ion to~ ~ crrtical _: resources. 2-1-1 and its toll free
number 1-888-886-9660 is a"safety net" comunications and resource vehicle that is available to
all Dublin residents regardless of economic status, age; academic background or language
capability.
c. What documentation/data/records support the need for this PROPOSED
PROJECT/PROGRAM? Please identify your data sources. (Additional page may
be added, if needed.)
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With comprehensive and easy access to services through 2-1-1, people (especially vulnerable
populations) experience less confusion, make fewer wasted calls, and benefit from avoiding
exhausting run-arounds with local agencies and health facilities. National studies (that can be
found at www.211.org) indicate that without the three-digit code 2-1-1, people seeking health
and social services call seven to eight wrong numbers before finding the right one, or give up
completely before getting the help they need. People who have trouble accessing services
because of linguistic or cultural barriers are especially likely to give up - or not even try.
2-1-1 offers tremendous economic benefits by streamlining the gathering and dissemination of
community information; thereby generating significant cost savings for government and
nonprofit agencies that serve the area. Cost benefit analyses done by the Nebraska Department of
Health and Hurnan Service `show that 2-1-1 saved $1.25 rnillion "-'in reduced nursing care
placement, $3.60 rnillion saved in reduced redundant` I&R calls, and $220,000 saved in reduced
non-emergency 9-1--1 calls. A study completed by the University of Texas assessedthe expected
cost and anticipated benefits of a nationwide 2-'1-1 system. and concluded" that it would provide a
$1.1 billion in net value over the next 10 years.
Whether it was due to morepebple knowing about the 2-1=1 service or the need in the area, 2-1-1
saw an 80% increase in the number of Dublin callers during its second year of service (FY
2009). In addition, 2-1-1 Resource Specialists provided'188% more-housin~ and 68% more
service referrals in FY 2009 than in FY 2008. During FY 2009, Dublin: residents called- 2-1-1
for a wide range of needs and assistance. The top fi~e requests were subsidized/unsubsidized
housing-19%, food-13%, utility assistance-11%, transitional housing/emergency shelter-ll%,
rent assistance 10%, and other critical services-36%.
The followirig are a few examples of the'types of needs Dublin residents sought:
• A disabled senior from Dub'lin called seeking food programs to supplement her food
stamps.-:She was referred to Children's Emergency Council, Tri-Valley Haven Food
Pantry, Tri-Ualley Church of Christ, and the Alameda County Community Food Bank.
• A Dublin resident called seeking information on- counseling services for his uninsured
friend suffering from depression. He was referred to Axis Community Health and
Pleasanton Community Counseling Center.
• A 19 year old former foster child on probation called frorn Dublin seeking information on
employment. He received referrals to programs that provided training and employment
services to former foster youth and those on probation.
• A disabled Dublin senior called for assistance with her utility bill. She was referred to the
HEAP and the REACH programs to assist with payment of her bill.
The increase in Dublin callers can be attributed not only to the need and the substantive outreach
conducted, but people are also now relying upon the 2-1-1 Phone Line Resource Specialists as
knowledgeable and sensitive to callers' circumstances. Below are transcripts from the 2-1-1
Caller Feedback Line about the 2-1-1 service:
• 9/29/2009: `I needed help with my PG&E bill and I just wanted to tell you that I've had
back surgeries and I'm disabled and I have SSDI and I missed the cut off date when I was
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trying to call PG&E and they shut it off. I'm also going through a custody battle with my
ex and if he found out that my service was off he would do what he could to try to. prove
that I was unfit so I'm truly grateful to you and your service. I've worked all my life and
for my first time I have to count on these services and it's so degrading at times. When
you have someone on the other end of the line who treats you like a decent human being
it makes a difference in your day. "
• 9/14/2009: "I spoke with a Resource Specialist regarding trying to identify possible
shelters for an 18 year old female with no children and no income. 1 was really impressed
with the details the Resource Specialist was able to give me `regarding shelters and other
social services for a person with no income. I really appreciate the service. I work with
Chabot College and we use your service quite a bit. "
• 9/3/2009: `7 would like to give thanks to 211 for helping me accomplish my goals with
housing and food. Whatever I might need, 1 call 211 and I can be helped. I've used 211
more ,than once and I know it as a resource to help me throughout my communiry. I'm
getting ready to branch out on my own and;they're really a big support. "
The success and the need of the 2-1-1 program'have also been voiced by many social service
providers. Below are two testimonials:
Charlene and Mitch Sigman, Founders, School of Imagination & Happy Talkers, Dublin
"Parents often don't know where to turn tivith concerns about their child's growth and
'development. For those raising a child with a delay or disability, their journey will be filled
with uncertainty as well as great f nancial and emotional strain: The 2-1=1 service provides
these families with the opportuniry to connect with professionals available to help them on
their journey. 2-1-1 is an invaluable service; a lifeline for families in need. We are so
grateful to Eden 1&R for providing families with this amazing resource and for being our
partner "bringing out the extraordinary in every child. "
Nancy O'Malley, Chief Assistant District Attorney (currently District Attorney), Alameda
County , -
"... 2-1-1 Alameda Counry is a convenient, comprehensive and easy way for those in need of
services to learn about what services are available and how to conveniently and efficiently
access those services. YVith a phone call, 2-1-1 removes from the process the difficult and for
some, impossible, task of figuring out what services are available and how to navigate the
systems that provide those services. 2-1-1 brings the information about professionals and
providers to a phone call so those in need can use what is left of their precious energy to
actually get the service. We, at the District Attorney's Office 'and the Alameda County Family
Justice Center, love 2-1-1 and are proud to $e part of it. "
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City of Dublin
Fiscal Year 2010-2011
Application for Funds
d. Specify the PROPOSED PROJECT/PROGRAM population to be served.
Although all Dublin residents and employees have equal access to 2-1-1 services by landline
phones and cell phones, the people who benefit the rnost from 2-1-1 are Dublin residents who
need health, housing, and human services (especially frail elders, the disabled, the physically and
mentally ill, single parent families and immigrants): Another segment of the population that
benefits from this service are advocates (e.g. case managers, medical personnel, teachers, and
employers) in Dublin who need help in navigating the ever-changing system of referral agencies
for their clients, patients, students and employees.
Different outreach methods have been.pursued and will continue to be pursued in informing all
Dublin residents and employees about this vital and free service. Eden I&R staff has conducted
outreach to the community by speaking to staff from different agencies; hosting booths at
resource/health/career fairs; posting and rnaking 2-1-1 materials available at :local agencies;
writing press releases and submitting it to local publications; placing 2-1-1 materials with other
agency giveaways (e.g. food baskets and goodie bags); and seeking assistance from other
agencies and departments in helping iriform the public aboutthe 2-1-1 phone.line (e.g. posting a
logo/article about 2-1-1 on their website and/ar newsletter). °
Most recent outreach efforts in Dublin;and the Tri-Valley community include the following: the
Dublin Chamber of Cornrnerce printed an article about 2-1-1 in their newsletter as well as
inserted a 2-1-1 flyer in another issue; Alameda County Supervisor Scott Haggerty continues to
include a logo;and information about 2-1-1 in his newsletters; Eden I&R staff hosted a booth at
the Dublin Senior Fair and Tri-Valley YMCA Healthy Kids Day; Spectrurn Meals Ori Wheels
gave a flyer and .magnet to each homebound client; and the Tri Valley Haven Food Pantry
included 2-1-1 materials in their Thanksgiving baskets.
e. Projects/programs must be evaluated to,determine if they, are being carried out
efficiently and if project/program goals are being met. Please desaribe how you plan
to monitor your project/program's success and-impact.
^ An additional page may be added, if needed.
The success and impact of 2-1-1 lies in its ability to: -
• serve as the major access point for a full rarige of information related to personal and
economic self-sufficiency, including crucial human services and affordable housing;
• reduce wasted effort, expense and time off from work for vulnerable Dublin residents
seeking needed services;
• make free and easy access to accurate and appropriate human service information readily
available;
• assess Dublin callers' needs and match them correctly with community resources;
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provide culturally and linguistically appropriate services;
eliminate duplication of efforts by other human service organizations by providing free
and timely access to information and referrals and the limited supply of rental housing for
low-income Dublin residents.
A critical objective measure of the impact of 2-1-1 is the statistical data that is collected from
Eden I&R's client activity and call databases. The analysis of the aggregate monthly, quarterly,
and year-end statistics is one evaluation method used to determine whether Eden I&R is meeting
stated goals and objectives. The monthly reports submitted to the City of Dublin show the call
activity for the month, the call activity year-to-date, outreach conducted, phone technology
enhancements, and database updating activities. These reports are also made available online for
the public to analyze~Eden I&R's 2-1-1 service.
Statistics regarding client demographics, call volumes, and follow-up-assessments are gathered
from Eden I&R's internal databases. Individual caller feedback regarding increased knowledge
and obtainrnent of corrimunity resources are gathered from interviews by Resource Specialists.
Examples of questions asked during follow-up calls inelude:
• Did our referral(s) assist you in solving your problem?:
•~ Have~you received enough information to%help you with your search? '~. ~ ~~
In addition to planned client satisfaction solicitation,,impromptu verbal.feedback of callers`and
their advocates via the 2-1-1 Caller Feedback Line_are highly valued as to the quality and
relevance of 2-1-1 ser~ices. When feedback indicates a result other than what is expected, that
information is used to make appropriate changes to bring actual outcomes in line with those
projected. Other methods of evaluation include weekly 2-1-1 phone line staff ineetings;
evaluations compiled during community public presentations;:and feedback from 2-1-1 funders
and partner agencies, many of whom offer a unique perspective on Eden I&R programs and
target populations: -
f. Specify numbers of clients served by agency, then by PROPOSED
PROJECT/PROGRAM:
,~n. .,. ~.~ , ~, e ~ ~~, - ~ ,.~
~A ` enc Partici ant~Information, ~ ..~.. ',a ~ ' ~~ 4 ..,, ..4. ~~..'..~.~,.~.', ~~~~:
' ~w ~~ ~ ~....~.
Total Number of Participants Served by Agency (if applicable) 89,383
Total Number of Dublin.Residents Served by Agency (if a plicable) Not available*
~ ~ ,,;<. y ~ ~,
Pro ect/Pro ram~P~artici ant I}nform,ation~~; ~,_ ~; ~~ ~ ~`° ~ '
~__~ ~_ ~ ~,~~ ' ~ ,'` .~.~~''
__ _._, ~... - r ,~ ~ , <,
Total Proposed Participants Served by this Proj'ect/Program 80,000
Total Number of Dublin Residents Served`by this Project 800
*Eden I&R is not required to compile geographic data on participants in many of the other
programs; therefore, Dublin residents' data for the entire organization is unavailable.
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City of Dublin
Fiscal Year 2010-2011 •
Application for Funds
5. Financial Information - Operating Budget ,_
a. Expense Budget ,
Further Comments/Explanations (if necessary):
NOTE: The above FY 2011 budget is tentative arid has not been approved by the.B'oard of
Directors.
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City of Dublin
Fiscal Year 2010-2011
Application for Funds
Further Comments/Explanations (if necessary):
Because it is so early in the funding process for FY 201 l, most of Eden I&R's funding will not
be officially committed until later in FY 2010. `
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b. Revenue Budget
City of Dublin
Fiscal Year 2010-2011
Application for Funds
6. General Agency Information ,
^ Past grant applicants may check this box in lieu of completing rtem;k6 (a-d) if the
program/organizational description on`file with the City is correct and current.
a. List all years tliat Orgariization has;previously received.;City of Dublin funding
(not Community Development Bl`ock Grant°= CDBG). ~
FY 2,~008, FY 2"009, & FY 2010 ~ ` ~ ` ' ~ ~ ~ ~
b. .°Describe the population(s)°~served by th`e O"r,"gamzation. ~ ~
, ; .~ , ,
; . e :
For 'oyer 33 ,years, Eden I&R has consistently; and creatively; responded to :tlie comrnunity's
charigirig needs` through its' mission, of~ "liriking peopl'e and 'resources:" Currently, ,Eden ;I&R
provides several programs that connect, at-risk ~populations, such, as rion=English speakers,. the
economically disad'"vantaged, youth, people living with=HIV/AIDS;>domestic violence survivors,
the elderly, ~disabled, and the homeless with critical; ;seiv'ices. . The ~ scope : of services is both
countywide~and cify~vide and-in some cases multicounty. ~~ ~
Eden I&R',progi~ams have~i~ncluded: f~~ ~ ~ ~ ~ ~~ ~~ ~~ ~
: Turbo Tax - a phone ,;service that ~provided .state,wide information about free ;workshops
for=;people:doing their own taxes.
• Digital Tele~ision (DTV) Conve "rsion; -. a phone service where people called` for DTV
conversion ~iriformation and'converter box coupons: :
• YouthLink - a 24/7 referral phone line "providing health and well-being referral services
for at=risk~~youth and.wards of the°court. ~~ ~~ .~
• OakTanci Tenants Assi~stance Prograni°~= `a' project that ~assisted,,soon-to-be displaced
residenfs of aFhousing complex to seek housing and other services. ``
• Ca1WORKS = a project that assisted Alameda Gounty residents retain'their benefits when
qualified. ~ ~ ~ ~ ~ ~ ~ ~
• Maximizing Opportunities,for~Mothers to Succeed (MOMS) = a project in Santa Rita Jail
which assisted inmate reunification witfi fheir children':` "
._.
• Identity Theft - a project that assisted Alameda County residents whose Social Security
information was compromised.
For over 12 years, Eden I&R has also provided after-hours phone coverage for people in need of
such critical Alameda County programs as Child and Adult Protective Services, The Public
Guardian, and the Foster Care Placement Line.
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c. Describe all the services the Organization currently provides to Dublin residents.
^ An additional page may be added, if needed.
As the only countywide comprehensive Information and Referral (I&R) provider in Alameda
County, Eden I&R, Inc. is relied upon by human service providers, local government, and people
in need throughout the County as:
• A professional and compassionate partner in the delivery of human services.
• The clearinghouse for accurate community information.
• A key component of the disaster response network. -
• A reliable source for data on service needs and delivery systems.
• A culturally and linguistically diverse organization prepa"red' to serve Alameda County's
individuals and families.
The following briefly describes Eden I&R core services and products:
Telephone Information and Referral Pro r~
• Alameda County 2-1-1: Resource Specialists assess callers' needs for health, housing and
human services and provide referral to resources.
• AH•IP - AIDS Housing and Information Projects: Specialized health, housing and human
service referrals for persons with HIV/AIDS.
Translation and Social Services:After-Hours Services `
• After-Hours Emergency Phone Service: Eden I&R provides this service for Alameda
County's Child Protective :Services, Foster Care Placement Line, Public Guardian's
Office, and Adult Protective:Services.
• Cantonese Translation Services: Translation for Canfonese-speaking individuals who dial
"0" in the Bay Area: '
Information Management Products and Services
~ The Big Blue Book: Directory of Human. Services for Alameda County: Print publication,
with listings for over 2,400 health and human programs.
• Online Resource- Directory: Free access to social services database with over 1,350
records - available at www.211 alamedacounty.org.
• Housing Services: Eden ~I&R maintains~ tlie~ only comprehensive database of affordable
rental housing in Alameda County. The database tracks over 70,000 housing units
throughout Al'ameda County, including subsidized housing suited to those with special
needs.
Communitv Buildin~
• Disaster Recovery Services: Planning and post disaster information management and
dissemination; coordination with the Office of Emergency Services; and phone
information and referral services to the public.
d. Has your agency ever previously received funds from the City of Dublin? If yes,
please specify in what Fiscal Years and the amount received each year.
FY 2008 -$10,000; FY 2009 -$10,000; FY 2010 -$10,000
SECTION 2
Page 16 of 18
Attachment A: List of Board of Directors
L/ /Y /'\~l!1 ~ ~r,,~J} ~1n,!<A..
www. edenir. org • Eden Information & Referral • edenir@edenir. org
Attachment B: Audit Report for FY 08-09
EDEN I & R, INC.
JUNE 30, 2008
TABLE OF CONTENTS
FINANCIAL SECTION
Independent Auclitor's Report
Statement of Financial Position
Statement of Activities
Statement of Functional Expenses
Statement of Cash Flows
Notes to the Financial Statements
SUPPLEMENTAL INFORMATION
Schedule of Government Contracts by Grantor 11 `
COMPLIANCE and INTERNAL CONTROL
Independent Auditor's Report on Compliance and on
Internal Control over Financial Reporting based on an
Audit of Financial Statements Performed in Accordance
with Gove~nmentAuditing Standards 12
Deborah Daly CPA
tu'~l Rc~1~~bi~,wooU ~hJ~av
r'IFC;sanior,. C:,? g~566
INDEPENDENT AUDITOR'S REPORT
To the Board of Directors of
Eden I & R, Inc.:
~,~ww.dalyr_pn.r.am
{Jf; ic2 (9Z5) 42G-?99o
I'".^.X l,~iZJ) 426-i196
We have audited the accompanying statement of financial position of Eden I& R, Inc. a nonprofit organization) as
of June 30, 2008, and the related statements of activities, functional expenses, and cash flows for the year then
ended. These financial statements are the responsibility of the Organization's management. Our responsibility is
to express an opinion on these financial statements based on our audit. The prior year summarized comparative
information has been derived from the Organization's 2007 financial statements and, in our report dated
November 29, 2007 we expressed an unqualified opinion on those financial statements.
We conducted our audit in accordance with auditing standards generally accepted in the United States of America
and the standards applicable to financial audits contained in Government Auditing Standards, issued by the
Comptroller General of the United States. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material misstatement. An audit
includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements.
An audit also includes assessing the accounting principles used and significant estimates made by management,
as well as evaluating the overall financial statement presentation. We believe that our audit provides a
reasonable basis for our opinion.
In our opinion, the financial statements referred to above present fairly, in all material respects, the financial
position of Eden I& R, Inc. as of June 30, 2008, and the changes in its net assets and its cash flows for the year
then ended in conformity with accounting principles generally accepted in the United States of America.
In accordance with Government Auditing Standards, we have also issued our report dated October 27, 2008, on
our consideration of Eden I& R, Inc's internal control over financial reporting and on our tests of its compliance
with certain provisions of laws, regulations, contracts, and grant agreements and other matters. The purpose of
that report is to describe the scope of our testing of internal control over financial reporting and compliance and
the results of that testing, and not to provide an opinion on the internal control over financial reporting or
compliance. That report is an integral part of an audit performed in accordance with Government Auditing
Standards and should be considered in assessing the results of our audit.
Our audit was conducted for the purpose of forming an opinion on the basic financial statements taken as a
whole. The schedule of government contracts by grantor on page eleven is presented for purposes of additional
analysis and is not a required part of the basic financial statements. Such information has been subjected to the
auditing procedures applied in the audit of the basic financial statements and, in our opinion, is fairly stated in all
material respects in relation to the basic financial statements taken as whole.
,~
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Pleasanton, California
October 28, 2008
Eden I & R, Inc.
Statement of Financial Position
For the Year Ended June 30, 2008
Temporarily Total Summarized
Unrestricted Restricted 2~0~~ 2~~
ASSETS
798
$173 $173,798 $97,853
Cash
Grants and contracts receivable - ,
207,243 $67,000 274,243 215,569
= 839
2 2,839 2,440
Inventory ,
094
18 18,094 12,920
Prepaid expenses . ,
TOTAL CURRENT ASSETS 401,974 67,000 468,974 328,782
Investments 193,558 195,800 389,358 229,057
Deposits 4,499
180
50 4,499
50,180 4,004
36,003
Property and equipment, net ,
TOTAL OTHER ASSETS 248,237 195,800 444,037 269,064
TOTAL ASSETS $650 212 $262,800 $913,012 $597,846
LIABILITIES
Accounts payable $30,785 $30,785 $7,239
Accrued compensation 65,735 65,735 44,683
TOTAL LIABILITIES 96,520 96,520 51,922
NET ASSETS
Unrestricted
Board designated 225,000 225,000 225,000
Availabie for operations 328,692 328,692 97,319
Total Unrestricted 553,692 553,692 322,319
Temporarily restricted $262,800 262,800 223,605
TOTAL LIABILITIES & NET ASSETS $650 212 $262,800 $913,012 $597,846
The accompanying notes are an integral part of this financial statement.
2
Eden I & R, Inc.
Statement of Activities
For the Year Ended June 30, 2008
UNRESTRICTED NET ASSETS
Support
Grants
United Way Ailocation
Government contracts
Contributions
In-kind donations.
Sales: Big Blue Book
Cost of goods sofd
Fee for services
Investment income
Net assets released from temporary restrictions
Expiration of time & purpose restrictions
Total revenue & other support
Expenses
Program services
2-1-1
Information management
Telephone & after hours
Housing & ro~ing
Supporting services
Management & general
Fund-raising
Temporarily Total Summarized
Unrestricted Restricted 2008 2007
$35,000 $154,500 $189,500 $186,529
182,713 182,713 181,123
783,275 450,000 1,233,275 731,791
15,914 15,914 18,995
40,000 40,000
26,658 26,658 27,340
(12,865) (12,865) (14,034)
84,014 84,014 3,251
(4,697) (4,697) 24,428
671,370 (671,370)
1, 638,668 115, 843 1,754,511 1,159,423
839,024 839,024 232,717
57,260 57,260 96,116
201,818 201,818 262,448
302,923 302,923 316,268
45,630 45,630 58,948
20,287 20,287 26,188
1,466,943 1,466,943 994,685
INCREASE (DECREASE) IN NETASSETS 171,725 115,843 287,568 164,738
NET ASSETS AT BEGINNING OF YEAR
As previously reported 322,319 223,605 545,924 381,186
Adjustment for overstatement of grants receivable (17,000) (17,000)
Adjustment for understatement of spending released 76,648 (76,648)
Balance at beginning of year as restated 381,967 146,957 528,924 381,186
NET ASSETS AT END OF YEAR $553,692 $262,800 $816,492 $545,924
The accompanying notes are an integral part of this financial statement.
3
Eden I & R, Inc.
Statement of Functional Expenses
For the Year Ended June 30, 2008 ~
Program Services Supporting Services Total Summarized
Information Telephone & Housing Management Fund
2-1-1 Manaaement After Hours & Rovinq Total & General Raisinq Total 2008 2007
Salaries & wages $541,484 $42,462 $147,174 $196,465 $927,585 $31,575 $14,186 $45,760 $973,345 $692,248
Payroll taxes 41,184 3,248 11,258 14,535 70,224 2,250 1,011 3,262 73,486 52,264
Empioyee benefits 51,197 4,478 16,586 22,080 94,340 2,617 1,176 3,793 98,133 63;387
Subtotal Compensation 633,865 50,187 175,018 233,079 1,092,150 36,442 16,373 52,815 1,144,964 807,899
Conferences & training 269 6 17 55 347 211 95 306 652 531
Direct assistance 5,094 5,094 5,094 5,009
Dues, fees, & other charges 4,830 80 336 718 5,964 512 222 734 6,699 3,668
Equipment lease & purchase 9,734 142 538 543 10,956 316 142 458 11,414 5,559
Insurance 4,422 336 1,168 1,639 7,565 120 54 174 7,739 7,985
Maintenance & repair 2,980 120 569 931 4,600 52 23 76 4,676 2,233
Miscellaneous 97
Marketing & outreach 62,337 1,000 2,958 66,295 66,295 2,951
Outside services 14,794 658 3,623 24,557 43,633 588 264 853 44,485 18,020
Postage 1,800 55 172 747 2,774 406 182 588 3,362 2,965
Printing 4,154 79 2,664 6,896 801 360 1,160 8,057 4,842
Rent 32,812 2,513 6,831 16,029 58,186 1,236 555 1,791 59,977 57,088
Staff expenses 3,390 4 86 281 3,760 1,448 651 2,099 5,859 1,594
Supplies 14,826 676 1,312 3,603 20,417 277 124 401 20,818 8,515
Telephone 24,770 1,392 7,084 6,645 39,891 479 215 694 40,585 34,180
Travel & mileage 4,724 21 89 2,378 7,212 9 4 13 7,226 5,187
Utilities 6,408 509 1,924 3,135 11,975 ~ 232 104 336 12,311 11,520
Total before depreciation 831,210 56,700 199,844 299,961 1,387,715 43,130 19,369 62,499 1,450,214 979,845
Depreciation 7,814 560 1,974 2,962 13,310 2,500 918 3,419 16,729 14,841
Total Expenses $839,024 $57,260 $201,818 $302,923 $1,401,025 $45,630 $20,287 $65,917 $1,466,943 $994,685
The accompanying notes are an integral part of this financial statement.
4
Eden I & R, Inc.
Statement of Cash Flows
For the Year Ended June 30, 2008
Total Summarized
2008 2007
CASH FLOWS FROM OPERATING ACTIVITIES
Increase (decrease) in net assets $287,568 $164,738
Adjustments to reconcile increase in net assets to net
cash provided by operating activities:
Depreciation 16,729 14,841
Overstatement of prior year receivables (17,000)
Dividends & interest re-invested (10,481)
Changes in value of investments 15,180 (7,531)
(Increase) decrease in operating assets
Grants and contracts receivable (58,674) (109,026)
Inventory (399) 1,061
Prepaids expenses (5,174) (396)
Deposits (495) 911
Increase (decrease) in operating liabilities
Accounts payable 23,546 (10,614)
Accrued compensation 21,052 9,154
NET GASH PROVIDED (USED) BY OPERATING ACTIVITIES 271,852 63,138
CASH FLOWS FROM INVESTING ACTIVITIES
Proceeds from sale of investments 49,720
Purchases of investments (165,000)
Purchases of property and equipment (30,906) (20,355)
NET CASH PROVIDED (USED) BY INVESTING ACTIVITIES (195,906) 29,365
NET INCREASE (DECREASE) IN CASH & CASH EQUIVALENTS 75,946 92,503
BEGINNING CASH AND CASH EQUIVALENTS 97,853 5,350
ENDING CASH AND CASH EQUIVALENTS $173,798 $97,853
Supplemental disclosure:
Interest paid $0 $19
The notes are an integral part of this financial statement.
5
EDEN I & R, INC.
NOTES TO FINANCIAL STATEMENTS
JUNE 30, 2008
NOTE A- NATURE OF ACTIVITIES AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
NATURE OF ACTIVITIES
Eden I& R, Inc. is a California not-for-profit health & welfare organization located in Hayward, California. Eden I
& R was incorporated in January 1976 in response to a community need for a service that would assist people in
obtaining information about, as well as gaining access to, community resources.
Program Services
Eden I&R provides a variety of programs linking low-income people with community resources, as follows:
Telephone and After Hours
Direct phone-based programs include: CHAIN (Community Housing and Information Network) which links callers
to Eden I&R's social service and housing databases; CLAB (Cantonese Language Assistant Bureau) provides 24
hour translation service to assist AT&T operators in the San Francisco Bay Area when Cantonese speaking
individuals dial "0". YouthLink for at-risk youth, their parents, and other youth advocates. The Organization also
provides after-hour phone services for Alameda County's Child Protective Services, Foster Care Placement Line,
information for Alameda County's Earned Income Tax Credit program, Adult Protective Services, and the Public
Guardian's office.
2-1-1
The CPUC designated Eden I&R as the provider of 2-1-1 for Alameda County. This 3-digit telephone number, set
aside by the FCC, provides 24/7, multilingual access to health, housing and human services information for all
Alameda county residents and employees.
Housinq and Rovinq
Housing and Roving Resource Programs take Eden's databases on laptop computers to off-site locations
including: assisting homeless clients at shelters; assisting persons living with HIV/AIDS at service organizations
throughout Alameda County.
Information Manaaement
Eden I& R produces Alameda County's only countywide social resources directory, The Big Blue Book: The
Directory of Human Services for A/ameda County. The agency is also a founding member of CARD
(Collaborating Agencies Responding to Disasters). The Organization maintains a social service and housing
database for Alameda County and surrounding areas.
SIGNIFICANT ACCOUNT~NG POLICIES
Basis of Accounting
Eden I& R, Inc. prepares its financial statements on the accrual basis of accounting, in accordance with
Accounting Standards for Not-for-profit Organizations.
Financial Statement Presentation
Eden I& R, Inc. reports information regarding its financial position and activities according to three classes of net
assets: unrestricted, temporarily restricted, and permanently restricted net assets. In addition, the Organization is
required to present a statement of cash flows. Unrestricted net assets include those assets over which the Board
of Directors has discretionary control in carrying out the operations of the Organization. The Organization has
elected to report as an increase in unrestricted net assets any restricted revenue received in the current period for
which the restrictions have been met in the current period. Temporary restricted net assets include those assets,
which are subject to a donor restriction and for which the applicable restriction was not met at the end of the
current reporting period. Permanently restricted net assets include those assets, which are subject to a non-
expiring donor restriction, such as an endowment. The Organization currently does not have any permanently
restricted net assets.
6
EDEN I & R, INC.
NOTES TO FINANCIAL STATEMENTS
JUNE 30, 2008
Cash and Cash Equivalents
For purposes of the statement of cash flows the Organization considers cash and cash equivalents to include all
cash accounts held in banks and other financial institutions with an initial maturity of three months or less.
Accounts and Grants Receivable
Grants and awards receivable represent amounts due on various contracts and foundations that are due within
one year $274,243. ~
Allowance for poubtFul Accounts
The Organization does not maintain an allowance on grants and accounts receivable, as reimbursements from
funding sources for costs incurred on the various programs are likely to be received. Balances still outstanding
after management has used reasonable.collection efforts are written off directly to bad debts expense.
Inventory ~
Inventory consists of a human services directory and is stated at lower of cost or market.
Investments
The Organization carries investments in marketable securities with readily determinable fair values in the
Statement of Financial Position. Unrealized gains and losses are included in the change in net assets in the
Statement of Activities. Investment income restricted by donors is reported as an increase in unrestricted net
assets if the restrictions are met in the reporting period in which the gains are recognized.
Property and Equipment
Donations of property and equipment are recorded as support at their estimated fair value when received. Such
donations are reported as unrestricted unless the donor restricts the asset to a specific purpose. Property and
equipment purchased is recorded at cost. The Organization uses the straight-line method for calculating
depreciation over the assets estimated useful life, generally five years. The threshold for capita~ization is $1,000.
Contributions
Eden I& R, Inc. accounts for contributions received and contributions made in accordance with Accounting
Standards for Not-for-profit Organizations. Contributions received are recorded as unrestricted, temporarily
restricted, or permanently restricted depending on the existence or nature of donor restrictions. Restricted
contributions are reported as an increase in temporarily or permanently restricted net assets. When the
restriction is met as a reclassification of restricted net assets to unrestricted net assets is made.
Contributions In-kind
Contributions in-kind are recognized as follows: Donated goods are recorded at estimated fair market value at the
date of donation. Contributed services, which require a specialized skill and which the Organization would have
paid for if not donated, are recorded at estimated fair market value at the time the services are rendered.
Donated services that do not require specific expertise but which are nonetheless central to the Organization's
operations are disclosed in the footnotes to the financial statements.
Revenue Recognition
Government contracts and program fees are recognized as revenue in the period in which the service is provided.
Grants and donations are recognized as revenue in the period in which the grant or donation is awarded in
writing. Restricted grants and donations are recorded as an increase in temporary restricted revenue and
reclassified to unrestricted as expenditures are incurred, effectively satisfying the donor restrictions. The
Organization's programs are supported primarily by grants and awards from local governments, corporations, and
foundations.
EDEN I & R, INC.
NOTES TO FINANCIAL STATEMENTS
JUNE 30, 2008
Income Taxes
Eden I& R, Inc. is exempt from Federal and State Income Taxes under Section 501(c)3 of the Internal Revenue
Code and similar state provisions. Accordingly, Income Taxes are not provided for in the financial statements.
The Organization is not classified as a private foundation. ~
Indirect Cost Allocations
Shared expenses (such as occupancy, telephone, supplies) are allocated to program and supporting services
based on full time equivalent employees working in each program and based on square footage allocations as
management estimates the benefit received by each activity from such expenses.
Estimates •
The preparation of financial statements in conformity with generally accepted accounting principles requires
management to make estimates and assumptions that affect certain reported amounts and disclosures.
Accordingly, actual results could differ from those estimates.
Marketing & outreach
The Organization expenses marketing and outreach costs as they are incurred. Marketing and outreach costs for
the year ended June 30, 2008 are $66,295.
Comparative Financial Information
The financial statements include certain prior year summarized comparative information in total but not by net
asset class. Such information does not include sufficient detail to constitute a presentation in conformity with
Generally Accepted Accounting Principles. Accordingly, such information should be read in conjunction with the
Organization's financial statements for the year ended June 30, 2007, from which the summarized information
was obtained. In addition, certain prior year information has been reclassified to conform to the current year
presentation.
NOTE B - INVENTORY
Inventory consists of a directory of human services available in Alameda County. Inventory is recorded at cost
using the weighted average~method. Inventory at June 30, 2008 consists of 105 books valued at $2,839.
NOTE C - INVESTMENTS
At June 30, 2008 investments are stated at fair market value, as reported by the investment brokerage company:
Money Market Funds $234,169
Certificates of Deposits $49,624
Common Stocks $105,429
Government Securities $136
Total $389,358
For the year ended June 30, 2008 investment income is reported net of related expenses, as follows:
Interest & Dividends $10,481
Unrealized Gains/Losses ($1,653)
Realized Gains/Losses ($13,527)
Total ($4,699)
EDEN I & R, INC.
NOTES TO FINANCIAL STATEMENTS
JUNE 30, 2008
NOTE D- PROPERTY AND EQUIPMENT
The Organization purchased certain equipment using government funds through various contract arrangements.
According to the provisions of these contracts, title of such equipment may revert to the contractor. Cost and
accumulated depreciation of this equipment are included in the accompanying financial statements and consist of
the following at June 30, 2008:
Equipment, Federal $41,721
Equipment; Non-Federal 214,199
Total Equipment 255,920
Accumulated Depreciation (205,740)
Equipment, net book value $50,180
NOTE E - CONTINGENT LIABILITIES
Conditions contained within the various contracts awarded to the Organization are subject to the funding
agencies' criteria under which expenditures may be claimed and are subject to audit under such criteria.
Occasionally, such audits may determine that certain costs incurred against the grants may not comply with the
established criteria that govern them. . In such cases, the Organization could be held responsible for repayments
to the funding agency for the costs or be subject to reductions of future funding. Management does not anticipate
any material questioned costs for the contracts and grants administered during the period.
NOTE F - OPERATING LEASES
The Organization leases its offices in Hayward, California under a non-cancelable operating lease expiring in
September 2009. Rental payments are subject to annual increases in accordance with the Consumer Price
Index. Future minimum rental payments are $61,923 for the year ended June 30, 2009, and $15,594 for the year
ended June 30, 2010. In addition, the Organization leases a photocopier under an operating lease expiring in
October 2012. Future minimum photocopier payments are $2,148 for the years ended June 30, 2009 and June
30, 2010, and $716 for the year ended June 30, 2012.
NOTE G- BANK LINE OF CREDIT
The Organization has a$100,000 line of credit with a local bank that matures Oct 15, 2008. Advances bear
interest at 7.25% and are secured by assets of the entity. At June 30, 2008 the outstanding balance was zero.
NOTE H - CONCENTRATIONS
The Organization maintains a majority of their cash in bank deposit accounts that, at times, may exceed federally
insured limits of $100,000. The organization has not experienced any losses in such accounts. Management
believes the organization is not exposed to any significant credit risk related to cash. At June 30, 2008, the
Organization's uninsured cash balance is $409,802.
For the year ended June 30, 2008 approximately 47°/a of the Organization's contracts were from Alameda County.
The ability of certain of the Organization's grants, awards, and program fees to continue to provide amounts
comparable with prior years may be dependent upon current and future econamic conditions and budget
constraints. While the Board of Directors believes the Organization has the resources to continue current and
future programs, its ability to do so, and the extent to which it does continue, may be dependent on the above
factors.
EDEN I & R, INC.
NOTES TO FINANCIAL STATEMENTS
JUNE 30, 2008
NOTE i- BOARD DESIGNATED NET ASSETS
The board of directors has designated the Organization's unrestricted net assets for a general operating reserve,
$225,000.
~
NOTE J- TEMPORARILY RESTRICTED NET ASSETS
During the year ended June 30, 2008, the Organization's temporary restricted net asset activity consist of the
following:
Prior period Beginning
Purpose Beqinninq Adiustment Restated Additions Released Endinq
211 Support $161,177 ($76,648) $84,529 $725,000 ($623,550) $185,979
Capitallmprovement 20,428 20,428 (4,629) 15,799
EITC 8,000 8,000 32,713 (25,713) 15,000
Information Database 34,000 34,000 (17,000) 17,000
Roving 9,500 (478) 9,022
Time Restricted 20,000 20,000
Total $223,605 ($76,648) $146,957 $787,213 ($671,370) $262,800
NOTE K- PRIOR PERIOD ADJUSTMENT
During the year ended June 30, 2008, management became aware of two prior period adjustments that were
necessary to restate in order to present current financial information accurately. Prior year grants receivable was
overstated by $17,000 and prior year spending on 211 activities was understated by $76,648. Accordingly, the
Organization has elected to reclassify these transactions. The net effect of these adjustments is a decrease
grants receivable of $17,000, a decrease in temporary restricted net assets of $76,648, and a corresponding
increase in unrestricted net assets of $59,648.
NOTE L - IN-KIND DONATIONS
The Organization received and recognized in the financial statements, the following in-kind donations: Bill Board
advertising for 211 valued at $40,000.
10
REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING AND ON
COMPLIANCE AND OTHER MATTERS BASED ON AN AUDIT OF FINANCIAL STATEMENTS
PERFORMED IN ACCORDANCE WITH GOVERNMENT AUDIT/NG ST,4NDARDS
To the Board of Directors of Eden I& R, Inc.:
We have audited the financial statements of Eden I& R, Inc. (a nonprofit organization) as of and for the
year ended June 30, 2008, and have issued our report thereon dated October 28, 2008. We conducted
our audit in accordance with auditing standards generally accepted in the United States of America and
the standards applicable to financial audits contained In Government Auditing Standards, issued by the
Comptroller General of the United States.
Internal Control Over Financial Reportinq
In planning and performing our audit, we considered Eden I& R, Inc.'s internal control over financial
reporting as a basis for designing our auditing procedures for the purpose of expressing our opinion on
the financial statements, but not for the purpose of expressing an opinion on the effectiveness of Eden I&
R, Inc.'s internal control over financial reporting. Accordingly, we do not express an opinion on the
effectiveness of the Organization's internal control over financial reporting.
A controi deficiency exists when the design or operation of a control does not allow management or
employees, in the normal course of performing their assigned functions, to prevent or detect
misstatements on a timely basis. A significant deficiency is a control deficiency, or combination of control
deficiencies, that adversely affects the organization's ability to initiate, authorize, record, process, or
report financial data reliably in accordance with generally accepted accounting principles, such that there
is more than a remote likelihood that a misstatement of the organization's financial statements that is
more than inconsequential will not be prevented or detected by the organization's internal control.
A material weakness is a significant deficiency, or combination of significant deficiencies, that results in
more than a remote likelihood that a material misstatement of the financial statements will not be
prevented or detected by the organization's internal control.
Our consideration of the internal control over financial reporting was for the limited purpose described in
the first paragraph of this section and would not necessarily identify all deficiencies in the internal control
that might be significant deficiencies or material weaknesses. We did not identify any deficiencies in
internal control over financial reporting that we consider to be material weaknesses, as defined above.
Comqliance and Other Matters
As part of obtaining reasonable assurance about whether Eden I& R, Inc.'s financial statements are free
of material misstatement, we performed tests of its compliance with certain provisions of laws,
regulations, contracts, and grant agreements, noncompliance with which could have a direct and material
effect on the determination of financial statement amounts. However, providing an opinion on compliance
with those provisions was not an objective of our audit, and accordingly, we do not express such an
opinion. The results of our tests disclosed no instances of noncompliance or other matters that are
required to be reported under Government Auditing Standards.
This report is intended solely for the information and use of the audit committee, management, Board of
Directors, and federal awarding agencies and pass-through entities and is not intended to be and should
not be used by anyone other than these specified parties.
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Pleasanton, California
October 28, 2008 ,
12
Eden I & R, Inc.
Schedule of Government Contracts by Grantor
For the Year Ended June 30, 2008
(Supplementai Information)
Grantor, ProQram
ERU
Alameda County Area Agency on Aging
Alameda County Probation Department
Oakland Start Up Technical, CDBG
City of Oakland CDBG
City of Hayward CDBG
Alameda Point Collaberative
Alameda County Community Development Agency
Associated Community Action Program
Associated Community Action Program
Oakland Tenants Assistance Program
City of Hayward Social Services
Alameda County Area Agency on Aging
Alameda County Social Services Agency
Alameda County Chain
Alameda County 211
Alameda County 211 Bill Board
Alameda County 211 CDBG
Alameda County 211, All Cities
Total Government Contracts
Award Revenue
Grant Period/Award Date Contract # Amount Reqorted
7/1/07 - 6/30/08 SOCSA 6807 $97,242 $97,242
7/1/07 - 6/30l08 SOCSA 6632 12,000 12,000
7/1/07 - 6/30/08 PE-0807 10,300 10,300
7/1/07 - 6/30/08 G215910 50,000 26,213
7/1/07 - 6/30/08 G215910 80,000 80,000
7/1/07 - 6/30/08 n/a 35,000 34,706
7/1/07 - 6/30/08 n/a - 40,160 40,160
3/1/07 - 2/29/08 1078 75,000 76,635
1/1/07 - 12/31/07 n/a 17,485 9,332
1/1108 - 12/31J08 n/a 20,000 10,000
6/17/08 - 3/31/09 n/a 3,785. 3,785
7/1/07 - 6/30/08 n/a 35,000 35,000
7/1 /07 - 6/30/08 C-743 20,000 20,000
7/1/07 - 6/30/OS n/a 28,500 28,500
7/1/07 - 6/30/OB SOCSA 6966 9,402 9,402
1/1/08 - 6/30/08 SOCSA 7093 255,000 255,000
n/a expensed item 20,000
~ 20,000
7/1/07 - 6/30/09 project 464 90,000 45,000
7/1/07 - 6l30/08 n/a 420,000 420,000
$1,318,874 $1,233,275
11
Attachment C: Board Resolution Letter
E'd~e~ I&R ~ In~c~.,
"linking people and res ~ rces"
i,~~~,k,,,, `„< ~e 570 B Street • Hayward, CA 94541 • 510-537-2710 • FAX 510-537-0986
°•..o•
December 10, 2009
City of Dublin, City Manager's Office
100 Civic Plaza
Dublin, CA 94568
Dear City of Dublin:
On behalf of Eden I&R's Board of Directars, I attest that the Board Members approved Eden
I&R's application to the City of Dublin for 2-1-1 funding for Fiscal Year 2010-2011.
Should you need any additional information, please do not hesitate to call Barbara Bernstein,
Eden I&R's Executive Director at 510-537-2710, ext. 8.
Sincerely,
~
Chris Low
President
Board of Directors
www. edenir. org • Eden Information & Referral • edeni~°@edenir. org
Attachment D: Application Verification
City of Dublin
Fiscal Year 2010-2011
Application for Funds
SECTION 2
Page 20 of 20
Attachment E: Organization Liability & Worker's Cc~nrpensation Certificate of Insurance
ACORD CERTIFICATE OF LIABILITY INSURANCE DATE
,M 07/O1/2009
PRODUCER THIS CERTIFICATE IS ISSUED~ AS A MATTER OF INFORMATION
ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE
CAN Insurance Services HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR
PO Box 640 ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW.
1500 41st Avenue INSURERS AFFORDING COVERAGE
Ca itola CA 95010-
INSURED INSURERA:OdIS River Insurance Company
Eden Information & Referral INSURERB:
5~~ B Street INSURERC:
INSURER D:
Ha ard CA 94541- INSURERE:
rnvconr_~c
THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY
REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT W~TH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,
THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.
AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
INSR
LTR TYPE OF INSURANCE POLICY NUMBER POLICY EFFECTIVE
DATE MM/DDIYY POLICY EXPIRATION
DATE MMIDDIVY LIMITS
GENERAI LIABILITY ~ ~ ~ ~ EACH OCCURRENCE $
COMMERCIAL GENERAL LIABILITY FIRE DAMAGE (Any one fire) $
CLAIMS MADE ~ OCCUR ~ ~ ~ ~ MED EXP (Any one person) $
PERSONAL 8 ADV INJURY $
~ ~ ~ ~ GENERALAGGREGATE S
GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS - COMPlOP AGG $
POLICY JE ~ LOC I ~ I I
AU TOMOBILE LIABILITY ~ ~ ~ ~ COMBINED SINGLE LIMIT
ANY AUTO (Ea accident) $
ALL OWNED AUTOS ~ ~ ~ ~ BODILY INJURY
SCHEDULED AUTOS (Per persan) $
HIRED AUTOS ~ ~ / / BODILY INJURY
NON-OWNEDAUTOS . (Peraccident) $
/ / / / PROPERTY DAMAGE
(Peraccident) $
GARAGE LIABILITY . AUTO ONLY - EA ACCIDENT $
ANY AUTO I ~ ~ ~ OTHER THAN EA ACC $
AUTOONLY: qGG $
EXCESS LIABIL.ITY ~ ~ ~ ~ EACH OCCURRENCE 3
OCCUR ~ CLAIMS MADE AGGREGATE $
$
DEDUCTIBLE ~ I I ~ $
RETENTION $ $ ~
A WORKERSCOMPENSATIONAND
EMPLOYERS' LIABILITY 0100021141-091 07~01~2009 O7~OS~ZOSO X TORYLIMITS ~ER
E.L.EACHACCIDENT $ 1, 000, 000
~ ~ ~ ~ E.L.DISEASE•EAEMPLOYEE $ 1,000~000
E.L.DISEASE-POLICYLIMIT $ 1,000,000
OTHER
~ ~
~ ~
DESCRIPTION OF OPERATIONSILOCATIONSNEHICLESIEXCLUSIONS ADDED BY ENDORSEMENT/SPECIAL PROVISIONS
GtK I IhIGA 1 t MULDER ADDITIONAL INSURED; INSURER LETfER: _ GANGELLATION
- SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE
EXPIRATION DATE THEREOF, THE ISSUING INSURER WILL ENDEAVOR TO MAIL
3 O DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, BUT
C 1 tY O f Dubl in FAILURE TO DO SO SHALL IMPOSE NO OBIIGATION OR LIABILITY OF ANY KIND UPON TME
C.'lt}r Manager'S Off1Ce INSURER,ITSAGENTSORREPRESENTATIVES.
Z.OO C1ViC Plaza AUTHORIZEDREPRESENTATIVE -~„--~ ~-----""''~ ° -°°
.. ,,~;~N.-.,;a•-._. _,~__~,.r.."-",..~-.-.~~-. __-
Dublin CA 94568-
ACORD 25-S (7/97) O ACORD CORPORATION 1988
~rM INS02$$ (9910).01 ELECTRONIC LASER FORMS, INC. -(800)327-0545 ~ Page 1 of 2
IMPORTANT
If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. A statement on this
certificate does not confer rights to the certificate holder in lieu of such endorsement(s).
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an
endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such
endorsement(s).
DISCLAIMER
The Certificate of Insurance on the reverse side of this form does not constitute a contract between the issuing
insurer(s), authorized representative or producer, and the certificate holder, nor does it affirmatively or negatively
amend, extend or alter the coverage afforded by the policies listed thereon.
AGUKU ZS-S (7/97)
~rM INS025S ~ss~o~.oi Page 2 of 2
Attachment F: Total Organization and Program Operating Budget
EDEN I&R, INC.
Annual Budget
Fiscal Year 2010-2011
2-1-1
Agency Program
Income
Government 977,352 665,252
Foundation/Corporations , 570,000 510,000
Fee for Service 142,604
Products and Services 47,655
Individual Contributions 12,226 10,000
Total Income 1,749,837 1,185,252
Expenses
Personnel
Salary 1,180,263 814,653
Taxes and Benefits 319,793 220,730
Total Personnel 1,500.056 1,035.383
Operating Expense
Rent, Occupancy and Telecommunication 124,365 86,403
Equipment and consumable supplies 27,023 16,214
Professional fees and consultants 23,333 14,000
Directory Related Expenses 19,640
Insurance 8,893 5,336
Advocacy & Outreach 11,831 7,098
Mileage 9,718 5,831
Printing & Duplicating 8,378 5,027
Other operating expenses 16,601 9,961
Total Operating Expense 249,781 149,869
Total Expenses 1,749,837 1,185,252
Attachment G: IRS Determination Letter
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fr~m f~~~rr-i1 ir~~;~rr~~ t~i,~. Ci~~r r~c~rd~ ind~c~~~ th~t ~°+~~ur ~r~;~3r7i: ~tien is ~;urr~nti~ ~;~~rnpt
~~nci~r s~r.;tic~r7 Si~1t~.){;:~=j ~f th~; lntem~31 F;Gl:fti~~~;ry ~.,~,c{4,.
t~7t.~r r~~~r~is indic.~t~ th;at your or;~~ni~~Ii~n is ~Is~~ cl~s5;fi~~l ~s ~~ut~lic ~hG3rity ! ir~i~:r
s~cti~ans S~JJ{L=~;~~1 ~ anc~ 17c~~;13;~1)s~~~~~~i~ ~~tt~~ Ir~t~rr~~i'R:~~.~~nuc ~t~d~.
C)ur r~c~r~ls ir~dic~te tt~i~t c~ntrit;utian~ t~ Yo~.,r ~r~~n:zatinr~ ~ar~ G~ciu~tit~1~ und;~r ;,~:<tic~n
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tr~~~,f~cs,car c~ifts ur~ci~r s~~~ti~,r~ ~fl~~, 210~.~ ur ~aL2 ::f [h~ lr~t~rn~i R~;~.~~r~u~ C~ci~;.
if~ y~i~, h~a,.~ ~~=y ~u~~~ki~.~ns. ~;I~~s~ ~,a1) us dt ~th~ k~l~ti~on? nun~~~er ~ho~.vr~ ir~ fti~ t~~e~~ir~ ofi
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"linking people and resources " •
:~~~~~,,„• ~e 570 B Street • Hayward, CA 94541 • 510-537-2710 • FAX 510-537-0986
~
December 15, 2009
Amy Cunningham
Budget Manager
City of Dublin, City Manager's Office
100 Civic Plaza
Dublin, CA 94568
12-15-09A09:30 RCVD
Dear Ms. Cunningham:
Enclosed are two copies of Eden I&R's FY10-11 Grant Application and one copy of the
following attachments:
Attachment A: List of Board of Directors
Attachment B: Audit Report for FY 08-09
Attachment C: Board Resolution Letter
Attachment D: Application Verification
Attachment E: Organization's Liability and Worker's Compensation Certificate of Insurance
Attachment F: Total Organization and Program Operating Budget
Attachment G: IRS Determination Letter
If you have any questions or need any other information, please call me at 510-537-2710, ext. 8
or email me at bbernstein(c~edenir.org. Thank you for your assistance in processing this
information.
Sincerely,
~-- -
~
~Barbara Bernstein
Executive Director
www. edenir. org • Eden Information & Referral • edenir@edenir. org