HomeMy WebLinkAboutReso 64-12 Open For Bus Pledge RESOLUTION NO. 64 -12
A RESOLUTION OF THE CITY COUNCIL
OF THE CITY OF DUBLIN
ADOPTING THE EAST BAY ECONOMIC DEVELOPMENT ALLIANCE'S "OPEN FOR
BUSINESS" PLEDGE
WHEREAS, the City Council has placed a high priority on proactive economic
development and support for the business community; and
WHEREAS, the City is an active participant in the East Bay Economic Development
Alliance (EDA) and wishes to endorse their "Open for Business" Pledge, which is aimed at
promoting the pro-business environment that exists in the East Bay; and
WHEREAS, the City understands that many municipalities have been hit hard by the
economic recession and the elimination of redevelopment agencies and this Pledge intends to
reassure the development and business community that communities in the East Bay stand
ready to assist in business attraction, expansion and retention efforts to create jobs; and
WHEREAS, the City of Dublin has demonstrated a leadership role in local and regional
economic development efforts, achieving all of the items included in the Pledge.
NOW, THEREFORE BE IT RESOLVED that the City Council of the City of Dublin does
hereby adopt the East Bay Economic Development Alliance's "Open for Business" Pledge,
attached hereto as Exhibit A.
PASSED, APPROVED AND ADOPTED this 15th day of May, 2012, by the following vote:
AYES: Councilmembers Biddle, Hart, Hildenbrand, Swalwell, and Mayor Sbranti
NOES: None
ABSENT: None
ABSTAIN: None IL
Mayor
ATTE
City Clerk
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Reso No. 64-12,Adopted 5-15-12, Item 8.4 Page 2 of 2
CITY OF DUBLIN
"OPEN FOR BUSINESS"PLEDGE
Because we recognize and understand the critical importance of providing excellent
customer service to all or customers—but particularly the business community—and
because we recognize that our policies and practices have a direct impact on the East
Bay's business climate and the ability of companies in the region to create jobs, the City
of Dublin officially endorses East Bay EDA's Open for Business Pledge.
We Pledge:
• To provide senior management leadership and support for permit streamlining
and empower the staff to act administratively.
• To conduct periodic reviews of our practices to ensure that we are current with
changes in regulations, technology, and codes- including green building codes.
• To proactively seek customer feedback regularly, positive and negative, and to
respond appropriately.
• To provide transparent, easy to understand,fee schedules and applications online.
• To provide staff with training in order to achieve high levels of consistency
related to permitting.
• To provide clear guidance on project schedules and milestones early in the
process and to strive to meet to that schedule.
• To respond to all communication, whether phone, email, written or in person,
within 2 business days.
• To share best practices amongst East Bay FDA 's localities.
• To recognize exemplary operations and staff' both internally and externally to the
organization.