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HomeMy WebLinkAboutItem 6.1 San Ramon Rd SP v-3� AGENDA STATEMENT CITY COUNCIL MEETING DATE: May 27, 1986 SUBJECT: PA 86-044 Dublin Town & Country Associates - Request for Authorization of San Ramon Road Specific Plan Amendment Study for a 4.8+ acre property identified as the Dublin Town & Country Shopping Center (southwest corner of San Ramon Road and Amador Court) to allow unlimited occupancy by personal service uses, financial or office uses, within an existing shopping center. EXHIBITS ATTACHED: Background Attachments: 1) Applicant-'s Written Statement 2) Site Plan of Existing Shopping Center 3) Chart Detailing Existing Tenant Occupancies 4) Excerpts from San Ramon Road Specific Plan including Resolution No. 81-83 Approving an Amendment Dealing with Personal Service Uses, Financial or Office Uses 5) August 8, 1983, Letter from Richard Jeha Requesting Amendment to Specific Plan to Allow Occupancy by Personal Service Uses, Financial or Office Uses 6) Shopper Goods Definitions 7) Promotion Information RECOMMENDATION: 1 - Hear Staff presentations. 2 - Take comments from Applicant and the public. 3 - Question Staff, Applicant and the public. 4 - Deliberate. 5a- By minute order, deny the requested' Specific Plan Amendment Study, or 5b- By minute order, authorize the requested Specific Plan Amendment Study. FINANCIAL STATEMENT: The request for authorization of a Specific Plan Amendment Study will have no fiscal effect on the City. ------------------------------------------------------------------------------ COPIES TO: Applicant Owner ITEM NO. PA File 86-044 ..�,.:.s.+..s..R,wm.•rmusrxccwmvnmr nay,z•m:;...rM.a�xna•!c,scrlsr°a.-:•. .. ;.».,:.trF?rn'"c.r,!�!�r*'n3.'.F:FF".'..�.r;c w-k?'F+,':�.�i"u.':'.. >,.r. a;a yrn�q;;:n"k'?,a'w7fi;T'rw+:a?:'C��TGr'.44w?t`;TI',°-'iO;FSS"..e. ..�'T ....... , _. DESCRIPTION: I. Background The San Ramon Road Specific Plan was adopted in 1983 and established guidelines regarding the land use, development regulations, and circulation system for a 40+ acre area north of Dublin Boulevard, west of San Ramon Road, and south of Silvergate Drive. The Plan was prepared in response to the perceived need for specific development guidelines in an area where property ownership was fragmented into small holdings and which faced access and internal circulation problems. The 4.8+ acre Town & Country Associates property is located within the southern portion of the 13.0+ acre area identified by the Specific Plan as Area 3 (San Ramon- Road Properties) . The Specific Plan identified Area 3 as the area with the best potential for the development of retail shopper stores oriented to providing additional comparison shopping goods for both Dublin and nearby community residents. The area's location along a major street, its proximity to the Regional Shopping Center (Stoneridge) and the fact that the site is situated along a direct route to and from Interstate 580 for a large area give the properties in Area 3 a potential not found elsewhere in Dublin. The Specific Plan calls for the principal use of Area 3 to be reserved for retail shopper stores and eating and drinking establishments. The Specific Plan defined "shopper goods" uses as those that primarily offer retail sale of comparison goods based on price and quality. Shopper goods includes (see Attachment # 6) : - general merchandise - clothing - shoes - home furnishings - home appliances/music - hobbies/special interest - gifts/specialty - jewelery and cosmetics - home improvement centers "Eating and drinking establishments" are defined as those uses which sell prepared food and liquor, except those defined as drive-through or drive-in restaurants. Eating and drinking establishments include: - restaurants - cocktail lounges - doughnut shops - ice cream parlors - sandwich shops - specialty foods - delicatessens - bakeries - candy or nuts - health foods - wine and cheese with on-sale liquor licenses A November, 1983, amendment to the San Ramon Road Specific Plan provided that under certain circumstances a limited amount of development in the area would be allowed to be for personal service, financial or office use (see portion of Attachment #4) . That amendment provided that in the case of shopping centers in Area 3 involving four acres or more, a maximum of 25% of the total gross floor area of a qualifying development can be for personal service, financial, or office uses. That amendment request was initiated by Richard Jeha, one of the principles of the current request for a Specific Plan Amendment Study. -2- .... _. .. ,... .. ....... .. .. ... ..:.... .. .may..,._..-..,•,..._.,. —., _ .. .�..-.+'v: ,.. .,.,' .. .. ,e. _.. _.....,v^ Rn. n^-- r,.,. _. e, r.,• -. II. Surrounding Development Activity The 13.0+ acres making up Area 3 were bisected by the development of Amador Court, which was developed in conjunction with the 4.8+ acre, 52,000+ square foot Town and Country Shopping Center. Staff has received preliminary development proposals for development of three of the other holdings in the northern portion of Area 3: The first submittal involved the Nichandros holding, the property immediately north of the Dublin Town & Country Shopping Center, across Amador Court. The Planned Development (PD) ,Rezoning proposal filed in January, 1986, anticipated redevelopment of the 3+ acre holding into a 36,000+ sq. ft. retail complex.. That request (City File PA 86-007) was withdrawn by the Applicant prior to any action being taken on the request. The second submittal was in conjunction with the proposed development of the 1.5+ acre Hayward Fisheries property at the north side of the Nichandros holding. The materials submitted prompted the preparation of a traffic study by the City Traffic Engineer.. The Study was performed to provide recommendations for vehicular and pedestrian traffic to that site and among the four vacant or undeveloped properties in the northern portion of Area 3. The final submittal proposal involved the 1.5+ acre Moret holding at the most northerly portion of Area 3 (its southerly boundary is common to the Hayward Fisheries holding). On April 14, 1986, the City Council authorized a San Ramon Road Specific Plan Amendment Study to consider the appropriateness to develop the site with an office project. The Study is in the early stages of work, pending submittal of supplemental materials from the Applicants. ' III. Review of Development Intent as Established by Property Owner Within the Applicant's Written Statement (see Background Attachment #1), the Applicant presents several reasons for considering the authorization of the requested Specific Plan Amendment Study. The request can be summarized as a request to authorize a Specific Plan Amendment to consider removing the restriction on the maximum percentage of the total gross floor area that can be used for personal service, financial or office uses in a shopping center of greater than four acres in size. Staff finds that the request may be premature. The Shopping Center is in its first six months of occupancy. The key or anchor tenants have not had a chance to become established. Adjustments in leasing terms may be needed to encourage other initial occupancies.. A full scale promotional campaign may help establish the Shopping Center as a recognizable shopping place (see Attachment #7).. The development intent outlined in the Specific Plan for Area 3 is to have the area reserved for development. of retail shopper stores and eating and drinking establishments. Preliminary development plans on the Nichandros holding (3.2+ acres) and the Hayward Fisheries holding (1.5+ acres) anticipated development of retail uses on those sites. The Specific Plan allows approximately 13,000 sq. ft. of the Shopping Center for service, financial or office uses. The Shopping Center currently has: - 8,405 sq. ft. in personal service, office or financial use - 16,515 sq. ft. in retail or restaurant use - 27,195 sq. ft. vacant One final factor that Staff feels should be considered in reviewing the request is the recently developed market feasibility information prepared in conjunction with the Downtown Commercial Study. While the geographic boundary of the study area does not include the subject property, it is anticipated the findings remain applicable .to the property. The Consultant Market Analysis by Laventhol and Horwath indicates that the retail market is seen as remaining strong. -3- If the Council sees merit in this request, Staff would recommend that an independent Market Feasibility Study for the proposal be required as part of the Specific Plan Amendment Study. Further elaboration of the type of non—retail users anticipated by the Applicant to occupy the shopping center would need to be supplied to facilitate the preparation of the Market Feasibility Study. RECOMMENDATION: ' Based on the above Staff Report, Staff recommends that the City Council deny the request for authorization of a Specific Plan Amendment Study for the 4.8+ acre Dublin Town & Country Associates property. -4- WWI mublen Twt-11 ClY, C;Ountr (415) 934-8652 Y= 1460 Mafia Lane, Suite 420, Walnut Creek, CA 94596 (c7c%)o Associates= May 6 , 1986 E C k I V E D Dublin City Council c/o Mr. - Lawrence L. Tong MAYI 7. .T*VF Planning Director DUMN PIANHM City of Dublin P.O. Box 2340 Dublin, California 94568 Dear Council members : This is a request to have scheduled before .the City Council a request authorizing a specific plan amendment study within Area 3 of the San Ramon Road specific plan area. We are requesting this as the owners of the Dublin Town & Country Shopping Center. We have not been successful in leasing the Center with the present condition imposed, i .e. , no more than 25% of the tenants can be of service-type use . 'If the Council recalls , Dublin Town & Country Associates protested the planning staff ' s condition limiting the service use to 25% . Many of the requests for space have been made by eating establishments and service oriented businesses. We are limited in the amount of food establishments by sewer restrictions and the fact that too many restaurants would not be advisable . The second largest number of requests is from service-type businesses which would be precluded by the referenced restriction.. We feel very strongly that if we are to have a successful Center, this restriction must be removed. Very truly yours, Richard Jeha RJ/md cc : Mary Basting so TAto MEN' 1 7.- kn A& AIL W -g �i vn w+Of Y A C A n i 1 _ \ vE0 ORrJE .. At.lPMi1' 1 M 9-EI']I-w AOf-Z9' Lr TYR ;IIylIl it I*)y. y I ELEVATION OF PAVED ORIE. }•j (CILI au" IaA scRFC: 1 zu o s f Slf40 nil �V�rNlln�Y` _ ? �� f'II� sal I -[At(rina � yy II _ � •' - - _—r[nc[ \\ mrEi+LO«Inc —Sr, ��:: - �N I i r U 11+I Y .' h vA - _Y-- PAV[R!�` CArr rlr. 100 ft. hl I ILUI Z �' w TYPICAL [YC[IT ,I ' r4G + ' (UtLDIAOt A( IMO wn r I�IlI I 1� y� { r f•, _ _ [a FI DOIC. ( t� S /^�rrT/1111 RE O� PRON (. [• e I- ; 1 r Ii i 1• 1 YYN nYDR ANT - ,. HALL 11 1'' Y rRASR .r ONG AE f1Ur EWLOSUAE'B' "+{'1• f.�L �9f'.�7 r, r tN��': a.' ilI�R1p3�4•1�(9�, 4 Ls I�Ile. III 1 �` LrlO(Ial U n[ R r I DETAIeL s.I; 6 j[IP'IES: `') r cYlsnn I '111• � {II Pp ..• w' _ •[' scALE I( f o +11 ±, I1 SION —VFM[R ITE.fI'STA fp /I IIv� tj/o LtnE I¢ EAtsrtno A' tlA F[n0[- _ i jYtSiTE .AREA'- aal!l!iI�BUIfL0 GrIARE ® b TRELLIS -_. n .—_ •• I ` \\ t1�1���`Dfj Al ¢ T�¢c s n DS CAPE I' �IQ � lol I �.: - --- r—' � --_.1.�- s•' .' •°'- � LAIDS ''�,t LUTE p \ ( 1{ BUILDING 11 IT 'AJ' i PLAnr[A < tS' _( IS• I I A 11�a�� B n I j lir 08 Jlr 14.6- PyyL- 7- O .• N' 9� 17 IT' 2S' 14 19 ES' ) Iz' 9' 'OJ� A' Ir_ ]S 1.7 - T• OR — jL i f. .•l�I�TOTAI 32.1 tl :L i J a e 8 5cp I� r„/Jtiy.'1 a. S I;tI;P;PoCN6._ PR J vy' ° R i1 < PA VIno I l/7 aRECroR. I $Jl b163,REG 1 m BE rES CURB sun Locanon ru e[PAnrEO r ( RFD ITrRI r 12 1141 i L ' 7`[.CEE—yy _ 7 r f fl'• `�.I�II i} 1 g 1 5 t r 1 I • " I L ` ff., Ine 8 * lrt RUM. AT S.fo icb ENCIJS UA['A' Y9 TVF. TO At Afr W[D -R- A WLAF srALL CPpon cD 1 FAVLr ttnE 17rI 9_ i C ,� I 71a91Y�X I -T 14R 1 _. t>} (2 ♦ry�f1 f-� Lj�tt e a i wr , 1 I I ✓3 8 r yl t� 'a` L J r'!� /ial II- �y t `,rti tF s 1 I 12_ _ rlJ ULlnl, sc rc rc �_"I is I Tc AOORESS CMI Cr STALL T 11'PLAn ~ Irc � I I I I I 1. plan—_._..---.-.._..�.-.5j'+�I �IY�.':5• Ief r '`�• ' TEA ! ) y Y =10 CHART A - CURRENT TENANT OCCUPANCIES BY TENANT AND BUILDING Approx. Date Ping. Dept. Sq. Ft. Ok'd Release of Tenant Name Type Use of Space Building Permit Building A (19,850 sq. ft. Total Area) 1. Tanning Studio Personal Service 2,180 sq. ft. 11-25-85 2. Crow Canyon Cleaners Personal Service 2,135 sq. ft. 12-17-85 3. Great American Bedspread Retail 1,835 sq. ft. Building B (14,660 sq. ft. Total Area) 1. Hana Japan Restaurant 2,445 sq. ft. 10-14-85 2. Elegant Door Retail 1,365 sq. ft. 11-08-85 3. Home Video Retail 1,200 sq. ft. 11-08-85 4. Marco Polo Imports Retail 785 sq. ft. 11-08-85 5. Browne's Yogurt Shop Restaurant 1,300 sq. ft. 04-10-86 6. Gloria's Interiors Personal Service 870 sq. ft. 04-21-86 7. Schlotzsky's Restaurant 2,200 sq. ft. Building C (17,605 sq. ft. Total Area) 1. Better Homes Realty Office 2,200 sq. ft. 11-19-85 2. Tivoli Garden Shop Retail 1,130 sq. ft. 01-09-86 3. Classic Travel Personal Service 1,020 sq. ft. 01-09-86 4. Patty Quinn's Clothing Retail 2,875 sq. ft. 04-10-86 5. Hawaiian Teriyaki Restaurant 1,380 sq. ft. 04-21-86 `Signed tenant lease, but no building permits issued to date. CHART B - CURRENT TENANT OCCUPANCIES BY TYPE OF USE Approx. Cumulative Approx. Type Use Sq. Ft. % of Center Retail-Restaurant 16,515 sq. ft. 31.7% Personal Service 6,205 sq. ft. 11.9% Office 2,200 sq. ft. 4.2% Financial None 0.0% Vacant 27,195 sq. ft. 52.2% .ATT A'HM.'NT '�'1^�.,Y'I'!r,�'"`!e'nf. '""5},,STiM1_"'.�,^*""'S°Sx"'.'�!t"te`��`'r'%'P' t �T'°"^.Tx-w'a. ,fi7°.�'<r+�se.+^rra,"1C^��n+�.'.�^"."'cl.,�'r+'�� ¢�'te- .,tGa^+�'�jT '"' ,a^-�•s--"-^ , Area 3 (San Ramon(.°'r:' d properties) 13.0+ Acres : This area has the bes, jtential for the development of :tail shopper - stores oriented to providing additional comparison shopping goods for both Dublin and nearby community residents. Its location along a major street, proximity to the Regional Shopping Center (Stoneridge) and on the direct route to and from Interstate 580 for a large area give these properties a potential not found elsewhere in Dublin. It is the intent of this Specific Plan that the principal:- use of this area be reserved for retail shopper stores. Under certain circumstances, as noted below, a limited amount of development can be for personal service, financial institutions, or office uses as defined 'in this Plan. Permitted Uses Retail commercial shopper goods •uses such as: a. Family apparel b. Household furnishings c. General merchandise stores d. Specialty stores that offer comparison goods based on price and quality. Eating and drinking establishments selling prepared food and liquor except those defined as- drive-through. Scecial Provision For shopping centers involving a acres or more: Up to 25% of the total gross floor area of any development can be for personal service, financial institution, or office uses as defined in this Plan. Conditional Use Subject to approval of a conditional use permit: a. Anv change from one established use to another permitted use. b. Community, religious and charitable institutions facilities and uses. C. Public facilities and uses. Prohibited Uses - ,?11 retail commercial uses defined as convenience stores, including: a. Grocery stores b. Drug stores. c. Liquor stores d. Drive-in and drive-through restaurants which sell food, drugs, and other household goods for consumption in a short time. All other retail stores and personal services not mentioned above including new and used vehicle sales and/or vehicle repair and service, service stations, barks, dry cleaners, medical services, garden stores, auto parts stores, and other similar stores and services. _ Residential uses. office uses. Industrial uses. DTI^, .�.•+�:.`..ly;..�""i•i;��.i:l.J:.+":. >�+F{d'[1.Slt1T 7�.. i _ � — i:. `.i ..�•. ..f. •n1..'/. �4.'.-rte - ^i.r. w'-lam♦ :1_• = _ ..ti:.:' '1+�%+:�!...i-...-r.:•.:1- =V� ,y., iC:,y.. .. .L'�•�. iir ... i? , - ter. .7 Jam: '�' .'rY.'♦ ) _. t .•r'.:.,+:.+r,. :�- •..�. ,..cy:."f_.'�., a�_ ;i r:. y rF�'..q,. .r.-��:x✓, - -1': _:1i:.a!"• -r•i'it. :. ' -ri�` :�-i:'�_.4`:yT• ssr• -.} s' r -tc.- r. r':.1)r t:".�gi��r _ - �'1" •t:•''f�- w7� 'iSr'.'i4 :.i c'%rr�`,,..P;�@1•..,.-. H-�..+f�Yr.;`rif.�. �]:icr:YL`,c+c,3:1:'�... .r -�J°'4...c.e'^�'+�?`?. =ti:i':�:�..;.y?:,'•tr. r.�:"+;. r..' i •�•i:{t::'s,•t.,„ ;�`•fi`3: J': .;,�" y.. ...,.r`�-.xy+ {'.1�'.Rr+„=,y' 4. 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FtiF�+j�U �1'•- � •i.• � a,,t ?�1'F•t. ��� �!• � ��"tTra�!E5�{�;�4N,.�,rk.t.c �ft.;il�il�[J.�y %c �!. ,l w. • RESOLUTION NO. 81-83 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF DUBLIN APPROVING AN AMENDMENT TO THE SAN RAMON ROAD SPECIFIC PLAN PA 83-064 SAN RAMON ROAD SPECIFIC PLAN - AMENDMENT TO AREA 3 WHEREAS, Richard Jeha, property owner, proposes to have the land uses permitted in Area 3 of the San Ramon Road financial institutions, and offices; and, WHEREAS, the City Council of the City of Dublin, on November 28, 1983, held a public hearing on the planning application PA 83-064 San Ramon Road Specific Plan - Amendment to Area 3 ; and, WHEREAS, there is little or no probability that the Specific Plan amendment will be a detriment to' 'or interfere with the future general plan, should the new amendment ultimately be inconsistent with the future general plan; and, WHEREAS, the City Council finds that the amendment will not - have a significant environmental impact; and, WHEREAS, - the amendment is appropriate for the subject property in terms of being compatible to proposed land uses in the area, and it will not overburden public services ; and, WHEREAS, the amendment will not have sustantial adverse effects on health or safety, or be substantially detrimental to the public welfare, or be injurious to property or public improvements; NOW, THEREFORE, BE IT RESOLVED that the City Council amends the San Ramon Road Specific Plan Area 3 to permit limited personal service, financial institutions, and offices, as listed below, subject to the following conditions : CONDITIONS OF APPROVAL 1. For Shopping Centers Involving 4 Acres or More: a. Up to 25% of the total gross first floor area of any development can be for personal service, financial institution, or office uses, as defined in the San Ramon Road Specific Plan. PASSED, APPROVED AND ADOPTED this 28th day of November, 1983 - AYES: Councilmembers Drena, hegarty, Jeffery, and Mavor Snyder NOES : Councilmember Moffatt ABSENT: None Mayor ATTEST: City I 1 25 - � �,.. ' E S T I V>A L E N T E R P R I S L- S t N C . TELEPHONE:415-93-1-;A52 1611 MARIA LANE.SUITIid_U,WALNUT CREMi.CA 9459h . August 8 , 1983 Mr. Laurence L. Tong Planning Director City of Dublin P.O. Box 2340 Dublin, California 945068 Re : San Ramon Road Specific Plan Dear Mr. Tong: We have reviewed with you a partial list (dated August 8, 1983) of permitted and prohibited uses with respect to our project. located within the above specific plan. We are in general agreement with the underlying concept of the uses classified in this list, but-ve believe that in order to have a balanced, attractive, first-class Town & Country Shopping Center, it is important to have some tenants of the kinds classified in your prohibited list, such as personal services, financial, and office uses . Because this center will have no anchor tenant, it is essential that a variety of uses be incorporated in its tenant mix, which will in our opinion provide the necessary variety needed to assure its ability . to draw shoppers . The most practicable way to satisfy your planning and our development needs would be to express . the limit on such uses as a percentage of the building square footage. We believe that a limit in the area of not less than 25% to 30% would provide sufficient flexibility to result in a shopping center that we and the City of Dublin will be proud to identify with the community. We are requesting that an amendment to' the San Ramon Road specific plan be adopted by the Planning Commission and the City Council of Dublin allowing the above mentioned uses ds part of the specific plan_ We would also recommend that the specific plan include a statement that the permitted and prohibited uses are intended to be applied to the principal use by each tenant. Very truly yours, R E C E I V E D AUG 12 '1983 Richard Jeha DUSLIN PLANi,IING RJ/mf `' �T«,.:�+-?.Ta.+a—�.T:v`J•,...... 4,c�; :.k..' 'I,cK^•�-n,. ,••dzsw;vr; 1 v'`r;F +Y+.•s, .�5PI--t7'- _ '^Fl /t 1 A `yl $+•;•.•+•/r•::•Y,f+9S�.•"ti�;. :n t >` ..f '1*'st Tw T _:s 7 r � "•y _..-,mat«..«.i..:...7;r�.n._,....1'Ivy.4Rn.::.,.:..:^_.± -...8°.T;.:.ed.w:3�?ti'.d1��:J'.F".T,'.,"nev .,�'�';...,�ro•u".�,?1+.�i...uf:"eCti 4��:+€',}.:�,�.5�;'' ....�+.1,e,.��aAi_, ,�.,x.yS.,,.a....._«�1�..•:r .__ - 12 r a 4 r a Gr+ - - i Y f r 6. "Shopper Goods" includes but is not limited to the following: a. General Merchandise 1. Department store 2. Junior department store 3. Variety store 4. Discount department store 5. Showroom catalog store b. Clothing 1. Ladies specialty 2. Ladies ready-to-wear 3. Bridal shop 4. Maternity 5. Hosiery - 6. Millinery 7. Children's wear 8. Men's wear 9. Family wear 10. Furs 11. Jeans shop 12. Leather shop c. Shoes 1. Family shoes 2. Ladies shoes 3. Men's and boys' shoes 4. Children's shoes d. Home Furnishings 1. Furniture 2. Lamps 3. Floor coverings 4. Curtains and drapes 5. Upholstering 6. China and glassware e. Home Appliances/Music 1. Appliances 2. Radio, TV, Hi-Fi 3. Sewing machines 4. Records and tapes 5. Musical instruments f. Hobby/Special Interest 1. Sporting goods 2. Hobby 3. Art gallery 4. Cameras 5. Toys '6. Bike shop 7. Arts and crafts g. Gifts/Specialty 1. Imports 2. Luggage and leather 3. Cards and gifts 4 Candles U ' MBA PbAp 5P6Q-F C_ ems! 5. Books and stationery AF fKPI X f r ! r � x �3 r. - r�l sr 1.C�;Cr n�tiUx+ r' 7 + a tip. x r y�1ctir y5 s:? } n,u r•..� �L �y tk r 5. [ is •r n i s sQ ! ! + 1'C,�' 't !• k,.a !ryrr•. !Cyr"}' C t s f. -� r . ^'"•, ';� a "'��`;i r'1 `c a `ljr�'t"': f r"•_'4•' ,SDK:;r=s' ,;f.; .v. � �+.s 4'. rr_ r 63-.rG�'J� '�Y�t6 rr.Y >rs��'S^.�:�n .•:,+ � -.dC"_/['�ta. .Y ^ G't,���. .�''��''Z'�'-.,42:'r; 4?�•'>;.. a+. r, i:: c- x `n.. ^�':.1�:. ;r x � � '? e i �!�� � y.64 �• w+' s,�w�-x..45 ;;YN;��'�' ��.+t. .Sr „..1 r ,� �s�y�D�'�s�{,`ia� Sa`•'�,,rhi.,�*v:,�}'L`,y.� „s���:�F4',h k`,e p� e} .r'S" 14 . a�? N � ���y, i'1'� �,�; �ro-\^y saa k'�".-r may..'�aa `�t€'�4:.,+'Yw'�,,�, iY i,rk.ycr,�F F' ti t �{�!*tf�i` {'+','�'o+'�,� �'. t?M�l'a'+�s 1 '�•'.9ti,� 3�'�"yf i� a.'�'7-"' - r:tc�} r_"is � .>:.:��''ti^''�-�'ro�• �a `°`y"k j�'ic�t!!�,,yrrak��;`u'r'.s+�cnxtvi+L�a. s+s ,�1r, r * ` - y�r •Y. rt w,), 1 {i C t�'� A! �7 �„ 'i�'"'r _ ��N Yt? l.� i/ �`iF i3'¢' r �''�"� '�'�`. 4T+yy.1 �a:TS'`",�i„��iw.�°J� '^"."..h��`,� "..� yr+L C�� +.'S�'�,. �"i�:�+�? ' •qtr: .�f'y �"'a }l..h �r'�,K�ti�s ��`�` N +:' � ty, M,+-. 'd� y�'�+�4 s .� r ���5'�f�C��'�'y�- � �•.cra<a h� �•' Y,. ,4 f•I 9 y1 'r F; :"Sy"s �r s"r`?A.Srr�'t'1 Y � t i!� '� A�7� i. �,'�ns:�.� t �r, 2t'�'A?• R �, ,i � �a r.,. s.r`< �i` ", <: i-:+ - �. s_ �I _y pt�! �•). c, n .. } ��5.}.,M.y i!_t r as-1 -t1,--k^gn`ti�i�`'w $ �+�^m��+rh �;�.�*7--n �r fy ..* � i ,{{-t"$ �g; r -'r t'f r 'u +.,_...' fir..•:. ... ._ v1:.i.,.�. ,Y.y i7,,."s4 !....,. 1- .r�.�' .u_.�-'-YO�1`Y.:'.'f?:"1�'s?�Ir °�.` •ka.7.}.'?�t;l}•r+ ..t:".+I�..}.��� .'c��/r�-.�.d a. .. �'L��r, r .. - . ,�i�_t.:.ar�n:1rwS�raY'wt:t:•itNi[/:iiASC.c.A:aG:1�.v+Seain�'r:4v'✓r.tl.l/.�4!+wraa.Sitl:..wir:N:o.r'raW..� ..+,. <.7�.S..G'-:..'.rpy.,-�.•\�.y.:\:L__....�:.�tiuii:wi>a��:t]."Yir:%N1Ytca.w•w�`•!-?'N..:3;r....6:'..�J'.i�,.�::,roA t+�:..:. r h. Jewelry and Cosmetics 1. Costume jewelry 2. Jewelry 3. Cosmetics i. Home Improvement Centers 1. Hardware 2. Paint 3. Wallpaper 4, Plant and flower shop = 19 _ 1 ._ ..... .. ,�.a' .n -s:a .. •:S�1ir:.:- .�_. .::ui;k.:�...... ............�.,...w..,.- '..:.w•i-t i�i�::::= -a...::w.vi:r.�it.`'.:ti.:: t:i!!'aii;: _� - a'St SN 'Zi �'*. t�Y°^}!�'naxa T7 Y•YM jti ..�I,C.n A4YY f'.h,\: 'f} ' } r'.S�fr� i '(7e�g.t'ir�T+S1'}'N!£4' trr Y 1SC'L. Y X: �+'e "f ?^1'`r Y .3 ieFT iy�..�.�•-_ �4 . 'h�"'� y �.,,,, _ .. _ �.`•R;1 k r o y_.3:r1 i. ... ., .. a :R.G,.�. },_�.k�..�.•tT•?.t. Zr•JY2s. ..,��. � �'`.�.. ,_.. ..- b. _. _ `,. , 1 ` 7. r sis of each tenant's GLA. Less usual inethods the market is being reached. The income level and inc de a straight percentage of gross sales; a com- other characteristics of the trade area can ange binatio of a sales volume percentage and the basic without the merchants' being fully awa of it. formula square feet occupied; contribution ac- Because of this, merchandise patterns ould be cording to fr t footage occupied; a percentage of examined to see whether prices, style , sizes, and the tenant's an al rent in relation to the total other qualities are appropriate fo the current annual rent of the enter; individually negotiated market. assessments.unrelate to the merchant's size or A center can also be upgrade y relighting, re- volume; and combinatio of these methods, al- furbishing, remodeling, addin an enclosed mall, though formulas which co ine several of these or making other physical i rovements. In most methods may be difficult to a inister. Tenants, centers, sales volumes lev off as the center gets such as banks, whose leases do t include per- older. Significant.gains r ely take place, and sales centage clauses should pay into the pr otion fund may even. decline. B when an older center is on the basis of square feet occupied. A ease can expanded or enclose or otherwise improved, new also specify the amount to be contributed pre- life is pumped in a d sales may increase. opening and grand opening promotion and for he Developers an tenants are convinced that an first year of operation. Management either matche effective merc nts association is of great mutual the amount raised through the merchants' contri- benefit. The ssociation's advertising and promo-' butions or—the more.usual practice—pays 25 per- tional progr ms increase customer traffic and boost cent of the annual budget. sales. s the merchants realize greater profits, If the tenant does not pay his dues, he is violat- they e ome more competitive and tend to better ing the lease and the landlord must take action. serve .r customers. As sales volumes go up, the Lease termination is preferable to a suit, which ow r-dev oper receives greater overage rents. neither the tenant nor the landlord wants. Si ce the ow has every reason to be interested the volume of siness done by each tenant and Owner Participation by the aggregate of stores, he should be careful The owner-developer must not only organize the to furnish the leadership, alent, and organizational merchants association but must also participate i skills necessary for the e tive centerwide pro- and guide its activities. He must contribute to t e motion of merchandise, public vents, and com- operating fund, as mentioned earlier. An a ive munity services. association requires an active and energetic effort promoti on by the owner to stimulate interest, origi to and launch promotions, prepare budgets, a coordi- A successful center is a promoted center. Promo- nate all activities of the association. tion is important to owners of both large and small To stimulate the merchants, the nants can be centers; in both cases, the owner depends on effec- sent a monthly association bullet• which includes tive promotion and the consequent high level of 'sales volume increases and creases from the sales for a satisfactory level of percentage rents. previous month and from t previous year. This Promotions and special events are not only information can be prese ed by tenant clasifica- traffic builders but also image makers. Generally tion 'shoes, ladies' wea and so forth. The prepa- speaking, money spent for promotions can be high - ratioii of this bulleti will also require that the er in the first few years of operation or until the tenants report their ales volumes monthly so that center is fully accepted throughout the trade area. the management c report sales volumes and sales The schedule of promotional expenditures must be trends without evealing the volumes achieved based on a thoroughly programmed budget ap- by individual nants.The monthly bulletin, as part proved by the association. To develop such a pro- of the educ tonal program for the merchants, will gram, there must be a clear assignment of responsi- also cont n other news and information about bilities and top-level cooperation among the cen- future p ograms of interest to the merchants. ter's retailers.17 'Aft the center has been in operation for several The type of promotion undertaken by the center yea , certainly after 5 years, the trade area should b reexamined. Addresses of credit accounts held 17 As a guide to.association bylaws, budgets, promotional events, and other activities, see Callahan, Shopping Center Y merchants should be checked to see whether Promotions (footnote 9 above). D=�/E��M�r� D BOpK . U LI , TAE (AF-ePN LPriJD �:., ... 147 7777— 7 t _ ACH by r^•r*� ' � �'� ttS.s � P?�3 TSti.r rY � S ayttin+A+y-� Srf?:�+t�rE`L��r Y r a7 .i-,4 -+. _ -,-�^ � ' �t i �� .J S i, ....- �♦ t t i `,: t s d.K;M y'�t k,i� '»v..�` �'P�• Y < ,' ry y'L"`I' nl ,+' _ ". - r WW}}���,..i��3f\'^`'w J ,o !. t2� t..yy. ' ! t ti� ...L ",; d• ter- �S �. u',c 4.1�r2'Li � xf R: y '- 1 9C:� ,����;l�/'1 4 .��y11 f�J Y •.ly ��S J'•+Ve���Y tit.�Y !'.'rlul fKjti+Tt•+T�W'i�.YI^l��'1.�4.f� i�!"ltt-'�'�"•CV.Yrtft "L'�..('S`J �l���1.��'t?A I.�S 'vC 4 y- yy t - 1 .y ! r. ! S `1t \.y; .;r r 1' Y y�° y �1'S, `^"t'''C.t"tie`•t r.!l^y'i` y� i,�j_'f.fY� ;♦' � t s �X!f✓:R'.r✓A, -.: ^y s :S J^`y^;sr:� rf ,�STZ)'�+�5'♦i`°„�j,. _ ma r* ) n f'c 4 �.f�Z.�y��'yl}'�"Fr"' r}�iyaf� �H�h g p ,y,'"a'bi y7, z � w N^ '4 rsh? F'a+>:.l�a'"�.Cr "14 7 r •- - • 'v . . . . h :u� r i '), w'• C'rl R,`i�' ^..tiw n 1 Fa°,.7, ♦A 4 y� �[`� f ) r.�e•�� �'�aa n� �� � .r.'jr 7 �.-t .y .. - .. -, ._.r-i .... .,+L...•r _� t.. .. .. i^:.-. ..�,:.?._ .1.. ..,. .. . r..NW.,c... `'r5 tY.�c.. _- z x..... . . 'y • .......... A-via is a major factor in' the center's growth. The pro- tising is identified with the center's logo and the motion is aimed,at attracting customers, not just image that it conveys. Filling up a full-page ad may curious crowds. "Pack the stores, not the parking not be easy for the center management, but the re- lots" is a maxim that applies to promotional events, sulting increase in sales volumes can be worth the Carnival-type promotions are of limited benefit and effort." Upcoming promotional and advertising ac- should be restricted to the offering of attractive tivities should be announced through the monthly merchandise and sound values. bulletin so that the merchants can cooperate in Developers emphasize that center promotions these events. should be planned around a major tenant's own Christmas, Easter, Halloween, and other holi- promotion. Timing and merchandise offerings days are special occasions for promotions and should not be duplicated..Most developers have seasonal decorations in the center. Other worth- found it a good idea to focus on five or six major while promotional schemes include giveaways, promotions during the year and then to supplement children's attractions, and special sales during these with appropriate minor events. Promotional birthdays or anniversaries. A "Suburban Living events and activities should be set up and fully ..Fair" or "Urban Living Fair" can replace the old budgeted a year in advance, and association mem- midsummer clearance event. Special promotional bers should be furnished a full description of the events always benefit from the use of live models program and budget. A record should be kept of to illustrate such things as patio cooking, urban 0 each promotional event so that the owner or pro- living, and the use of children's play equipment. motions director can review completed promotions -For all promotional activities, the developer-owner to see why they were or were not successful. should keep in mind that replacement and refur- Cooperative advertising, primarily newspaper bishing of display materials are needed. and radio advertising, is the kind of promotion Whatever the promotion activity, the wider the most often used. It is important to advertise the participation by the tenants, the greater the impact center because, in the public's mind; the individual and success of the promotion. joint participation shops within the center must be associated with enables small tenants to bid for business through the image of the center itself. Spot announcements methods. ordinarily limited to large merchandisers. on daytime radio and television are a good way of In addition, the participation of all tenants helps reaching the public-. Full-page newspaper advertis- maintain the center's positive image in the mind ing is also worthwhile. The shopping center com- of the buying public. pany contracts with the paper for the advertise- ment in its own name and then sells space to the 18 For a compendium of promotions ideas for stores and individual merchants at a lower rate than they shopping centers, see Joseph R. Rowen, ed., NRMA Sales Promotion Encyclopedia Vol. 3 (New York: National Retail would pay for separate ads. In this way, the adver- Merchants Associatidn,1973). 148 4:d ........... .... ..