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19 ` X82 AGENDA STATEMENT
�, 1 SENIOR CENTER ADVISORY COMMITTEE
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MEETING DATE: February 1, 2007
SUBJECT: Demonstration of Online Registration System
Report by Paul McCreary, Parks & Community Services Manager
ATTACHMENTS: None
RECOMMENDATION: Receive report
FINANCIAL STATEMENT: None
DESCRIPTION: In December, the Dublin Senior Center began using an online
system to process registration. Staff will make a brief presentation on how to register online for Senior
Center programs using the DublinRecGuide.com website. Based on the City of Dublin's registration
policies, Dublin residents have priority for trips and course registrations. Since registration is on a first-
come, first-served basis, Staff encourages customers to register as soon as possible at
www.DublinRecGuide.com or in person at the front desk.
In order to use register online, customers will need a Personal Password and Family Identification
Number (or PIN). Customers can establish an account over the phone or at the counter. In order to
establish an online account, customers must provide an e-mail address. Once established, customers can
modify their passwords, or use the "forgot my password" function to have the information e-mailed to
them.
There are many benefits of online registration including:
1. You don't have to come to the Center to register or withdraw from a program. .
2. Once your name is in the system you only need to give us your phone number to access your
account. This expedites your transaction.
3. The system has accounting functions that monitor customer credits and amounts owed.
4. We now accept credit card (Visa/MC) payments.
A training session will be offered on Wednesday, February 7 at the Dublin Senior Center at 10:30 AM.
Participants are encouraged to pre-register for this training so the Staff can prepare accordingly.
RECOMMENDATION: Staff recommends the Advisory Committee receive the report.
COPIES TO:
ITEM NO.: 7.3
G:\SRCTRADVCMTE\Statements\2007\2-1-07 Online Registration.doc