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HomeMy WebLinkAboutItem 5.1 - 1195 City Selection and Recruitment Process Page 1 of 7 STAFF REPORT CITY COUNCIL DATE: November 1, 2016 TO: Honorable Mayor and City Councilmembers FROM: Christopher L. Foss, City Manager SUBJECT: City Recruitment and Selection Process Prepared by: Julie Carter, Human Resources Director EXECUTIVE SUMMARY: At the City Council meeting of June 7, 2016, the City Council requested information on the City’s recruitment and selection practices including tools used to promote applicant - pool diversity. STAFF RECOMMENDATION: Staff recommends that the City Council receive the report. DESCRIPTION: At the June 7, 2016 City Council meeting, Staff was directed to provide the City Council with a report that outlines the City’s general employee recruitment and selection practices. Additional details can be found in the City’s adopted Personnel System Rules. Background: A well-planned hiring process improves the quality of the City’s workforce by maximizing the potential for selecting the best-suited applicant for vacancies and at the same time minimizes the City’s liability exposure. Both Federal and State law have an influence on the City’s hiring and selection process. Two important federal laws that make it illegal to discriminate and/or retaliate against applicants are: 1. Title VII of the Civil Rights Act of 1964 2. The Americas with Disabilities Act (ADA) of 1990 The State of California adopted the Fair Employment and Housing Act (FEHA) which generally prohibits discrimination in employment on the basis of race, religious creed, color, national origin, ancestry, disability (mental and physical), medical conditions, Page 2 of 7 genetic information, military and veteran status, marital status, sex, gender, gender identity, gender expression, sexual orientation, age (above 40), and pregnancy. Additionally, California employers are generally prohibited from instituting affirmative action programs, i.e. any program which gives preference to particular candidates based upon a protected category. The California Constitution states that “A person may not be disqualified from entering or pursuing a business, profession, vocation, or employment because of sex, race, creed, color, or national or ethnic origin.” (Article I § 8) In fact, the California Constitution was amended in 1996 by Proposition 209 to prohibit public employers from “discriminating[ing] against, or grant[ing] preferential treatment to, any individual or group on the basis of race, sex, color, ethnicity, or national origin in the operation of public employment, public education, or public contracting.” (Article I § 31). The language has been interpreted to greatly limit a public employer’s ability to engage in affirmative action; distinctions based on race are considered inherently suspect and are subjected to strict scrutiny. See Connerly v. State Personnel Board, 92 Cal.App.4th 16 (2001). The law not only prohibits the establishment of traditional affirmative action hiring quotas, it also prohibits the establishment of goals or timetables designed to overcome any areas of underutilization of minorities and women by job category and level. Id. at 55-56. City of Dublin’s Recruitment and Selection Process The City’s personnel system ensures a competitive recruitment and selection process that aligns with the City’s policy to recruit and hire the best qualified candidate. The Human Resources Director manages the City’s hiring, selection and promotion process. The City of Dublin is an equal opportunity employer and does not discriminate because of race, religious creed, color, national origin, ancestry, disability, medical condition, marital status, sexual orientation, gender identity, military or veteran’s status, pregnancy, sex or age. Per Dublin Municipal Code Section 2.04.090, the ultimate hiring authority in all cases is the City Manager. The City Manager hereby reserves to him/herself to appoint and remove all officers and department heads, including the City Clerk and the City Treasurer, but excluding the City Attorney. The City Manager shall either approve the appointment, removal, promotion or demotion of all other city employees or authorize department heads to appoint, remove, promote or demote in certain classes of positions subject to all applicable personnel rules and regulations which may be adopted by ordinance or resolution by the Council. (Ord. 45-87 § 6 (C): Ord. 7 § 6 (C), 1982) Whenever a vacancy occurs, the hiring Department submits a request for approval to fill the vacancy. The approval process includes a review of the vacant position by City Manager. Ultimately, there must be budget and a resolution authorizing the position allocation. Once approved, the City will use one of three methods to fill a vacant position: Promotion, Transfer or Recruitment. Insofar as consistent with the best interests of the City, all vacancies in the competitive service shall be filled by promotion Page 3 of 7 from within the competitive service, after a promotional examination has been given and a promotional list established. The City will give reasonable notice to all of its employees concerning the City’s employment opportunities. If the position is not filled through a promotion or transfer, the hiring department completes a Recruitment Memo and forwards the request to Human Resources. If a current eligibility list exists for the same or a higher-level position in a related series of jobs, Human Resources will contact top candidates from an eligibility list and invite them to be interviewed by the Department having the vacancy. The Department will make the final selection from among those interviewed. The eligibility list will be kept active for at least 12 months and may be used to fill future vacancies during that period. Typically, if three or fewer names are on an eligibility list, the hiring Department may request to establish a new list. If no current eligibility list exists, Human Resources will conduct a recruitment, as directed by the hiring authority (City Manager) or their designee, including the type of recruitment, use and selection of recruitment media, and duration of the application period, etc. City recruitments may be “promotional” or “open,” depending on the City’s needs. Advertising Job openings are advertised through job announcements or advertisements, when appropriate, through publications and associations. The City’s main source for advertising is Calopps.org. Data collected from the City’s on-line applicant program (Calopps.org) from year 2015 and 2016 indicates the following top five advertising sites: I first learned of this job opening through…as their source for City application: 2015: Total Applicants 2,715 2016: Total Applicants 2,131(as of 10/1/2016) Advertising/Vendor Number Percent Advertising/Vendor Number Percent Calopps 1,669 61.476% Calopps 1,142 53.590% City Website 302 11.123% Indeed 288 13.515% Indeed.com 192 7.072% City Website 148 11.638% Other/ City Job Bulletin 178 6.525% Other/ City Job Bulletin 133 6.241% City Employee 139 5.120% City Employee 107 5.021% All City job announcements may be viewed by using the City’s website a t: http://www.dublin.ca.gov The City advertises vacancies on the following sites: Jobs Available CA Job Journal Government Jobs Hot Jobs.com Indeed.com Monster.com www.Employerpartnerships.org (Military) Glass Door East Bay Works Tri-Valley Times/Herald Local City Job Bulletin - email list Craigslist.org Position Specific (List Serve/websites): APA (Planning) CSFMO (Finance) APWA (Public Works) NCCIPMA/CALPELRA (Human Resources) MMANC Daily Journal MISAC/DICE (IT) Western City Page 4 of 7 CPRS (Parks) ICMA newsletter A recent survey of Northern California cities regarding recruitment periodicals and media sources yielded 25 responses. The responding cities paralleled the above advertising vendors with one addition from four responders; LinkedIn.com. Over the past few months, City staff added LinkedIn to the above complement, in hopes of casting a wider “recruitment net” for job applicants. Recruitment Outreach Efforts As described above, the City utilizes a variety of recruitment periodicals and media sources to reach candidates. Of the 2,131 total applicants for the 42 open positions in 2016, the following is the ethnicity and gender breakdown: Ethnicity Number Percent White (not Hispanic or Latino) 820 38.48% Asian (not Hispanic or Latino 444 20.84% Hispanic or Latino 331 15.53% Black or African American (Not Hispanic or Latino) 258 12.11% Two or More Races (Not Hispanic or Latino) 120 5.63% No Response 108 5.07% Native Hawaiian or Other Pacifica Islander (Not Hispanic or Latino) 35 1.64% American Indian or Alaska Native (Not Hispanic or Latino) 15 0.70% Gender Number Percent Male 1036 48.62% Female 1006 47.21% No Response 89 4.18% Dublin Human Resources believes current recruitment advertising and outreach efforts are effectively providing the City with high-quality and diverse applicant pools. The City does not use any benchmarks or quotas when hiring candidates, but instead strives to create a diverse applicant pool and hire the best candidate regardless of the candidate’s race, religious creed, color, national origin, ancestry, disability (mental and physical), medical conditions, genetic information, military and veteran status, marital status, sex, gender, gender identity, gender expression, sexual orientation, age (above 40), and pregnancy. Toward this end, City staff has been exploring the possibility of expanding its range of advertising sources to attract additional qualified candidates from a variety of different markets. The City is looking into expanding its existing outreach ef forts to include job postings on the following networks (which are mostly non-California based):  LinkedIn  WorkplaceDiversity.com  Hispanicdiversity.com  Outandequal.com  Disabilityconnect.com Page 5 of 7  Alldiversity.com  World Journal - www.wjads.com (completely written in Chinese)  India West - http://www.indiawest.com Applications, Screening, Testing and Interview Process All job applicants are required to submit an application online, on or before the filing deadline stated in the job announcement. To qualify for competition in a recruitment selection process, an applicant must meet the minimum qualifications as stated on the City’s job announcement. Applications submitted on time will be screened to determine if the applicant meets the minimum requirements for adm ission to the selection process as specified in the City job announcement. Those applicants that are deemed to be the best qualified will be invited to the next phase of the selection process. The City’s competitive selection process may consist of the measurement of a variety of knowledge and skills through written and/or oral tests (interview panel), work history, education and experience, training, present job performance, or any combination thereof. Each applicant whose application has been accepted for any selection process shall be notified of the date, time, and place of the specific selection process. Valid and proven measurements techniques and procedures are used in rating the results of a selection process and in determining relative standings. T he final outcome in the selection process will be based on specific factors including educational requirements, experience, and job qualifications. Applicants who are successful in the selection process are notified and placed on an eligibility list. The City often conducts second or final interviews as part of recruitment and selection process from the list of eligible candidates. Background Checking and On-Boarding Prior to notifying Human Resources of a final selection, the hiring authority is consul ted (City Manager or designee) and the hiring Department coordinates with Human Resource to conduct pre-employment screenings and reference checks to verify accuracy of the applicants work history and job knowledge; this includes a criminal background check via the Department of Justice LIVESCAN process. Candidates must also provide proof of any educational claims. In most cases, a California Driver’s license and proof of insurance is required. Additional vocational licenses may also be required. Before beginning employment or on the date of hire, new employees undergo a check - in procedure (new hire orientation) with Human Resources to brief the employee on pertinent matters including terms of employment, City policies, and completion of required health and welfare paperwork, etc. Upon completion of the new hire orientation, the newly appointed employee reports to its designated City Department. The designated Supervisor and/or Department Head completed the Department Orientation Checklist to ensure that the employee has the best opportunity to successfully complete the City’s twelve-month probationary period. Page 6 of 7 At-Will/Management Selection and Appointment Section 2.20.040E of the City’s Municipal Code exempts Department Heads and other designated Management positions from the City’s competitive service which also exempts these same classifications from the City’s Personnel System Rules. The recruitment and selection process describe in this informational report does not officially apply to At-Will and designated Management positions. These positions serve at the pleasure of the City Manager who has authority to appoint and remove At -Will and Management positions. The City has a practice of conducting recruitments to fill At-Will and Management positions in the same or like fashion as those recruitment and selection processes describe above. It is not uncommon for the City Manager to request the services of an executive search firm to conduct key executive leadership positions such as:  Parks and Community Services Director  Administrative Services Director  Community Development Director The City Manager can also request the services of an executive search firm for those management positions that do not yield a level of acceptable candidates based o n an initial City recruitment effort. Executive Search Firms offer the City a larger scope of recruitment. Recruiters spend much of their time cultivating a client or applicant list of viable and interest candidates for potential position. They network and meet people to fill hundreds of jobs, in many discipline areas, throughout the year. Recruiters have access to candidates that the City’s local advertising efforts might not. Executive Search Firm will often conduct nationwide searches to reach candidates from other States. In cases where executive search firm services are utilized, all applicants are screened and interviewed remotely. Top candidates are brought to the City Manager by the recruiter for consideration and interview. Upon candidate selection, background checks are done remotely by the firm and applicant demographic information is limited until date of hire. Conclusion The City makes the building of its workforce of qualified professionals a top priority. The City’s recruitment process is predicated on the idea that the City hires the best employee. The methods used in the recruitment and selection of City employees is fair, competitive, impartial and of a relevant nature so as to fairly measure the ability of applicants to perform the duties and responsibility of the position which they seek appointment. NOTICING REQUIEMENTS/PUBLIC OUTREACH: Noticing not required. ATTACHMENTS: None Page 7 of 7