HomeMy WebLinkAbout7.2 Senior Center Registration Program Update ITEM NO.: 7.2
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STAFF REPORT
SENIOR CENTER ADVISORY COMMITTEE
DATE: August 3, 2017
TO: Honorable Chair and Committee Members
FROM: Rich Jochner, Recreation Supervisor
SUBJECT: Senior Center Registration Program Update
EXECUTIVE SUMMARY:
The Senior Center Advisory Committee will receive a report on the status of the Senior Center Registration
Program.
FINANCIAL IMPACT:
It is expected that the fees of the program will cover a portion of the additional administrative responsibilities
associated with the program. Staff will monitor the costs and benefits of the program as participation
increases.
RECOMMENDATION:
Receive the Report.
DESCRIPTION:
The Parks and Community Services Department has launched a new registration program for participants to
interact with the Senior Center. The Senior Center Registration Program is an optional program offering
registrants discounts on monthly drop-in activities, continued access to the lounge areas, access to free
workshops, and the convenience of signing an annual activity waiver as opposed to per occurrence, which will
reduce the amount of time and paperwork associated with activity registrations.
The Senior Center Registration Program was approved by the Senior Center Advisory Committee on October
6, 2016, the Parks and Community Services Commission on November 14, 2016, and the City Council on
February 21, 2017.
The annual fee for the basic registration will be $20 for Residents and $24 for Non-Residents. Resident
patrons age 85 years and older will receive honorary status and receive a basic annual registration at no charge.
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Outreach
Staff has made presentations to the drop-in groups and met with volunteers and peer leaders to answer
questions. Staff has had many conversations with patrons about the card and the best way for each individual
person to participate in the Program. Posters are posted in the facility and informational flyers have been
circulating through the activities at the Senior Center. Information has been posted in the Department
Activity Guide and the Senior Center newsletter “Dublin Doings”.
Implementation
This new program had a soft launch date of June 1, 2017. Even though the ID card printing system was not
yet available, Staff moved forward and started the program in June so that patrons could start taking
advantage of the discounts on drop-in activities. On June 1, 2017, Staff displayed signs inviting patrons to
sign up early for the program, and had small incentives to thank those who signed up. Many patrons of the
Senior Center came to speak with Staff about the program and some signed up that day. As of July 14, 2017,
there were 31 patrons registered in the program. Staff anticipates a lot more will join as we move forward
with the implementation of the ID cards.
The Senior Center has received additional equipment, such as ID card printers, scanners and other mobile
devices to help enhance the functionality of the program. Installation and training are currently scheduled for
August.
NOTICING REQUIREMENTS/PUBLIC OUTREACH:
None.
ATTACHMENTS:
None.