HomeMy WebLinkAbout6.3 Fiscal Year 16-17 Human Services Grant Prgm: Grant Recipient Year-End Reports
Page 1 of 3
STAFF REPORT
HUMAN SERVICES COMMISSION
DATE: January 25, 2018
TO: Honorable Chair and Commissioners
FROM:
Linda Smith, Assistant City Manager
SUBJECT:
Fiscal Year 2016-17 Human Services Grant Program: Grant Recipient
Year-End Reports
Prepared by: Rhonda Franklin, Management Analyst
EXECUTIVE SUMMARY:
The Commission will be presented with the Fiscal Year 2016-17 Human Services Grant
Program year-end summary reports submitted by grant recipients.
STAFF RECOMMENDATION:
Receive the Report.
FINANCIAL IMPACT:
None.
DESCRIPTION:
The City of Dublin Human Services Grant Program was created by the City Council to
provide financial support to local not-for-profit organizations serving the Dublin
community.
One of the annual funding requirements is the completion of a year-end report. The
report summarizes how the grant funding was used, what results were achieved, and if
the organization met the goals outlined in the initial application proposal and funding
agreement. The attached documents provide a summary of the funding awards for
Fiscal Year 2016-2017 (Attachment 1) and the outcomes/impacts each agency
achieved as a result of the grant funding (Attachment 2). This information is provided to
assist the Commission in making future grant funding recommendations to the City
Council.
Final/Year-End reports were due by July 15, 2017 and August 31, 2017 for CDBG and
General Fund/Affordable Housing Fund recipients, respectively. Of the 21
organizations that were approved for grant funding, 19 organizations submitted the
6.3
Packet Pg. 19
Page 2 of 3
report on time, and two organizations did not submit the final or year-end report. The
table below summarized the year-end report submittals.
Year-End Report Submittal Summary
Organization Program Date Year-End
Report Received
Axis Community Health Facility Project Loan Obligation N/A*
Axis Community Health Capital Project for Dental Services 7/14/2017
CALICO Center Child Abuse Intervention 7/6/2017
Chabot-Las Positas Dublin Job Initiative 7/13/2017
Chabot-Las Positas Income Tax Assistance 7/13/2017
Child Care Links Early Childhood Education 7/12/2017
CityServe of the Tri-Valley Operational Grant 7/13/2017
CRIL Independent Living, Housing,
Employment Services for the Disabled
7/15/2017
DHS PFSO Safe & Sober Grad Night and Senior
Scholarships
Not Received
DPIE Operational Grant 5/30/2017
Easter Seals Bay Area Kaleidoscope Not Received
EDEN I&R 211 Alameda County Communications
System
7/15/2017
Habitat for Humanity East Bay Homebuyer Financial Literacy
Counseling Program
6/20/2017
Hope Hospice Grief Support Center and Hospice
Volunteer Program
7/20/2017
Open Heart Kitchen Dublin Meal Programs 7/6/2017
Sandra J. Wing Healing
Therapies Foundation
Healing Therapies for Cancer Patients 7/13/2017
Senior Support Program of the
Tri-Valley
Case Management 7/15/2017
Spectrum Community Services Meals on Wheels for Homebound
Seniors
7/14/2017
Tri-Valley Haven – DMV Domestic Violence Services 7/14/2017
Tri-Valley Haven - Homeless Homeless Services 7/13/2017
YMCA Mental Health Services 8/3/2017
YMCA Day Camp Affordable Summer Child
Care
8/3/2017
*Annual report not required.
NOTICING REQUIREMENTS/PUBLIC OUTREACH:
N/A
ATTACHMENTS:
1. Fiscal Year 2016-17 Grant Funding Awards
2. Fiscal Year 2016-17 Year-End Reports
6.3
Packet Pg. 20
Page 3 of 3
6.3
Packet Pg. 21
Organization Program Grant
Amount
CDBG General
Fund
Housing
Fund
Axis Community Health Facility Project Loan Obligation 13,952.60 13,952.60
Axis Community Health Capital Project for Dental Services*30,000.00 30,000.00
CALICO Center Child Abuse Intervention 8,313.60 8,313.60
Chabot-Las Positas Dublin Job Initiative 15,000.00 15,000.00
Chabot-Las Positas Income Tax Assistance 6,000.00 6,000.00
Child Care Links Early Childhood Education 15,000.00 15,000.00
CityServe of the Tri-Valley Operational Grant 15,000.00 15,000.00
CRIL Independent Living, Housing, Employment Services
for the Disabled
8,000.00 8,000.00
DHS PFSO Safe & Sober Grad Night and Senior Scholarships 3,000.00 3,000.00
DPIE Operational Grant 7,000.00 7,000.00
Easter Seals Bay Area Kaleidoscope 15,000.00 15,000.00
EDEN I&R 211 Alameda County Communications System 10,000.00 10,000.00
Habitat for Humanity East Bay Homebuyer Financial Literacy Counseling Program 9,000.00 9,000.00
Hope Hospice Grief Support Center and Hospice Volunteer
Program
15,000.00 15,000.00
Open Heart Kitchen Dublin Meal Programs 13,578.60 13,578.60
Sandra J. Wing Healing Therapies Foundation Healing Therapies for Cancer Patients 10,000.00 10,000.00
Senior Support Program of the Tri-Valley Case Management 12,578.60 12,578.60
Spectrum Community Services Meals on Wheels for Homebound Seniors 9,178.60 9,178.60
Tri-Valley Haven - DMV Domestic Violence Services 8,000.00 8,000.00
Tri-Valley Haven - Homeless Mental Health Services 10,000.00 10,000.00
YMCA Mental Health Services 10,000.00 10,000.00
YMCA Day Camp Affordable Summer Child Care 10,000.00 10,000.00
253,602.00 75,602.00 170,000.00 8,000.00
*Human Services Commission Special Project Fund
Funding SourceCity Council Funding Awards
TOTAL
2016-2017 Fiscal Year
6.3.a
Packet Pg. 22
At
t
a
c
h
m
e
n
t
:
1
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
G
r
a
n
t
F
u
n
d
i
n
g
A
w
a
r
d
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
2016-2017 Community Grants Program
Index of Final Reports
Axis Community Health Capital Project for Dental Services ...................................................... 2
CALICO Center Dublin Child Abuse Intervention ...................................................................... 7
Chabot-Las Positas Community College District/Tri Valley One Stop Career Center Dublin Job
Initiative ....................................................................................................................................16
Chabot-Las Positas Community College District/Tri Valley One Stop Career Center Tri-Valley
Volunteer Income Tax Assistance ............................................................................................22
Child Care Links Early Childhood Education ............................................................................27
CityServe of the TriValley CityServe of the Tri-Valley ...............................................................37
Community Resources for Independent Living Independent Living Services and Housing ......44
Dublin Partnerships in Education Community Grant .................................................................50
Easter Seals Bay Area Easter Seals Kaleidoscope ..................................................................55
Eden I&R, Inc. 2-1-1 Alameda County Communication System ...............................................59
Habitat for Humanity East Bay/Silicon Valley, Inc. Homebuyer Financial Literacy Counseling
Program ...................................................................................................................................67
Hope Hospice, Inc Grief Support Center and Hospice Volunteer Program ...............................73
Open Heart Kitchen Dublin Meal Programs ..............................................................................80
Sandra J. Wing Healing Therapies Foundation Healing Therapies for Cancer Patients ...........86
Senior Support Program of the Tri Valley Case Management ..................................................91
Spectrum Community Services Meals on Wheels for Dublin's Homebound Seniors ................99
Tri-Valley Haven Domestic Violence Services Program ......................................................... 105
Tri-Valley Haven Homeless Services Program ....................................................................... 111
YMCA of the East Bay, Tri-Valley YMCA Mental Health Services .......................................... 119
YMCA of the East Bay, Tri-Valley YMCA YMCA Day Camp - Affordable Summer Child Care 125
6.3.b
Packet Pg. 23
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Axis Community Health
Capital Project for Dental Services
$ 30,000.00 $ 25,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and omitted from this report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 4
To meet the need for affordable dental care for low-income or uninsured residents, Axis is developing a
facility that will house this service. Dublin grant funds, in combination with funds from the cities of
Livermore and Pleasanton, are being used for phase one of predevelopment which consists of a
demographic assessment of the population to be served; development of a business plan that takes into
account projected revenues and operational expenses; development of a capital project budget for the
facility; determination of the project site; and architectural services for pre-design and programming of
space. The first quarter of this project focused on completing the demographic assessment of the
population to be served. The second quarter of this project focused on planning and development of site
criteria. The third and fourth quarters of this project focused on planning and site search.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
Report 4
There have been no modifications to this project. Invoices have been submitted for the needs
assessment. No further invoices have been submitted because an appropriate location for the project has
not yet been found. Therefore, no further expenditures have been made.
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
0 0.00 Total Program Participants
0 0.00 Total Dublin residents
0.00 0.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 4
Significant actions taken during this reporting period include using the information from the assessment
completed in the first quarter to continue to develop potential scenarios for the planned services. The
6.3.b
Packet Pg. 24
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
assessment utilizes demographic information and national standards for dental care provision to
determine the number of dental chairs, number of dental staff and physical square footage that will be
required for the provision of dental services. Also during this reporting period, Axis continued its site
search for an appropriate space for the services. The site must meet space, code and financial
requirements. No potential sites were identified at this time.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 0
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
NEW DUBLIN CLIENTS served by this project
NEW CLIENTS AGENCY-WIDE served by this
project
0 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Low Income (50% to 80% Median)
Very Low Income (30% to 50% Median)
Extremely Low Income (<30% Median)
0 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Seniors (62 and older)
Disabled
Female-Headed Households
0 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
White
White + HISPANIC
Black/African American
6.3.b
Packet Pg. 25
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Black/African American + HISPANIC
Asian
Asian + HISPANIC
American Indian/Alaskan Native
American Indian/Alaskan Native + HISPANIC
Native Hawaiian/Other Pacific Islander
Native Hawaiian/Other Pacific Islander + HISPANIC
American Indian/ Alaskan Native and White
American Indian/ Alaskan Native and White + HISPANIC
Asian and White
Asian and White + HISPANIC
Black/African American and White
Black/African American and White + HISPANIC
American Indian/Alaskan Native and Black/African American
American Indian/Alaskan Native and Black/African American +
HISPANIC
Other/Multi Racial
Other/Multi Racial + HISPANIC
0 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
n/a
18. What is your goal for units of service for this fiscal year?
n/a
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
Number of persons assisted with new
access to a service.
Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
0 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
6.3.b
Packet Pg. 26
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
24. Please include any additional comments or clarifications here:
Axis currently serves 1,592 Dublin residents with medical and behavioral health services. Upon
completion, this capital project will make dental services also available to these residents.
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
The City granted these HHSG funds to meet the need for affordable dental care for low-income or
uninsured Dublin residents. This project is supporting a capital project wherein Axis is developing a facility
that will house this service. Dublin grant funds, in combination with funds from the cities of Livermore and
Pleasanton, are being used for phase one of predevelopment which consists of a demographic
assessment of the population to be served; development of a business plan that takes into acc ount
projected revenues and operational expenses; development of a capital project budget for the facility;
determination of the project site; and architectural services for pre-design and programming of space.
Dublin funds have been expended for the needs assessment. No further expenditures have been made
because an appropriate location for the project has not yet been found.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
This project continues to seek a viable location for establishing a dental site. This funding is dedicated to
necessary predevelopment work and remaining Dublin funds will be utilized once a site is secured. Axis
has been successful at determining potential scenarios for the project, including number of dental chairs
needed to serve the need in the community. We have assessed numerous propert ies, however none has
met the size, location and affordability requirements for the project. Axis is continuing to work with county
and city project partners to bring this project to fruition.
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
Healthy People 2020 sets the Leading Health Indicator target at 49% of persons (aged 2 or older) who
visited the dentist in the past year. This project addresses the lack of access to affordable dental care in
eastern Alameda County and therefore the inability to achieve the dental health indicator. Project success
is being measured by achieving the following objectives:
• Completion of demographic assessment of the population to be served. The project has successfully
completed this objective, which has provided essential information for determining the scope of the
project, e.g., number of chairs and providers needed.
• Development of a business plan that projects revenues and operational expenses. The project has been
successful at developing initial, high-level pro forma budgets that consider potential reimbursements from
payer sources and staffing costs. However, refining these plans to a workable and sustainable model is
dependent on securing the actual project site.
• Development of a capital project budget for facility development. Achieving this objective is depend ent
on securing the actual project site.
• Engagement of an architectural firm to initiate pre-design and programming of space. Achieving this
6.3.b
Packet Pg. 27
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
objective is dependent on securing the actual project site.
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
All of the goals and objectives for the project remain viable. Because the project involves acquiring an
appropriate site, the timeline is unpredictable. Axis has reviewed numerous potential sites throughout the
Tri-Valley and none has met the site selection criteria. The continued site selection process has n ot had
any effect on project costs.
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
Axis has worked collaboratively with the Tri-Valley Dental Project Stakeholder Group to ensure that input
from key stakeholders is integrated into project plans. Members of this group include representatives
from:
City of Dublin
City of Livermore
City of Pleasanton
Alameda County Health Services
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
All funding obtained is included in the provided project budget.
6.3.b
Packet Pg. 28
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
CALICO Center
Dublin Child Abuse Intervention
$ 8,313.60 $ 10,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
CALICO is the only child advocacy center that aids children abused in Alameda County and the only local
nonprofit partner that works collaboratively with Dublin Police Services (DPS) and Alameda County
Department of Children and Family Services to conduct forensic interviews of young victims. DPS
detectives and Alameda County prosecutors rely on children’s testimony obtained at CALICO to
investigate and prosecute violent crimes against Dublin children. Alame da County child welfare workers
and attorneys from Alameda County Counsel use that information to determine if a child is safe at home
or needs to be taken into protective custody. If CALICO services did not exist, Dublin child-abuse victims
would be forced to go back to telling their stories in unsuitable environments by people insufficiently
trained to talk to children, evidence would be lost, and many offenders who victimize children would not
be successfully prosecuted.
CALICO’s partnership increases the safety, health and well-being of Dublin children who have suffered
abuse and children at risk of abuse. Based on the testimony of a child at CALICO, detectives can
determine if a crime was committed and apprehend offenders. With offenders in custody, th ey can no
longer harm the victim -child or any other child in the home or community. Consequently the security of all
Dublin children is increased. In addition, CALICO’s support services are offered at a critical moment when
families are most receptive to assistance. If this moment is not seized, then families may miss the
opportunity to begin the path to healing. In that case, behavioral and medical health problems may
surface later that require substantially more community assistance and resources long ter m.
Report 2
The program is underway. However, no cases were referred from the City of Dublin during the second
quarter of the fiscal year (October - December of 2016).
CALICO is the only child advocacy center that aids children abused in Alameda County and the only local
nonprofit partner that works collaboratively with Dublin Police Services (DPS) and Alameda County
Department of Children and Family Services to conduct forensic interviews of young victims. DPS
detectives and Alameda County prosecutors rely on children’s testimony obtained at CALICO to
investigate and prosecute violent crimes against Dublin children. Alameda County child welfare workers
and attorneys from Alameda County Counsel use that information to determine if a child is safe at home
or needs to be taken into protective custody. If CALICO services did not exist, Dublin child-abuse victims
would be forced to go back to telling their stories in unsuitable environments by people insufficiently
trained to talk to children, evidence would be lost, and many offenders who victimize children would not
be successfully prosecuted.
6.3.b
Packet Pg. 29
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
CALICO’s partnership increases the safety, health and well-being of Dublin children who have suffered
abuse and children at risk of abuse. Based on the testimony of a child at CALICO, detectives can
determine if a crime was committed and apprehend offenders. With offenders in custody, they can no
longer harm the victim -child or any other child in the home or community. Consequently the security of all
Dublin children is increased. In addition, CALICO’s support services are offered at a critical moment when
families are most receptive to assistance. If this moment is not seized, then families may miss the
opportunity to begin the path to healing. In that case, behavioral and medical health problems may
surface later that require substantially more community assistance and resources long term.
Report 3
Activity underway.
The target population for this grant is Dublin toddlers, children, and adolescents, as well as adults with
developmental disabilities who are victims of sexual abuse, physical abuse, neglect, sexual exploitation,
and/or witnesses to violence in their homes and communities. The grant also targets the caregivers of the
victims.
From January 1, 2017 through March 31, 2017, CALICO conducted 2 forensic interviews with 2 children
residing in Dublin. The children were ages 5 and 15-years-old. Both children had been sexually abused
and one child was also sexually exploited. One caregiver accompanied one of th e children. The other
child had been removed from her home by CPS but had not yet been placed. A CALICO Family Resource
Specialist provided on-site support to the one caretaker and contacted that caretaker for follow-up
support.
Report 4
The target population for this grant is Dublin toddlers, children, and adolescents, as well as adults with
developmental disabilities who are victims of sexual abuse, physical abuse or neglect, exploited as
prostitutes, and/or witnesses to violence in their homes and comm unities. The grant also targets the
caregivers of the victims. The current status of this grant is "activity completed". From July 1, 2016
through June 30, 2017, CALICO conducted thirteen forensic interviews with children residing in Dublin,
ranging in age from three to fifteen. All thirteen of these interviews involved allegations of sexual abuse,
while one of the interviews
also involved allegations of physical abuse and another also involved allegations of commercial sexual
exploitation of children. It is not unusual for a child to disclose multiple types of abuse during a forensic
interview. A CALICO Family Resource Specialist provided on-site support to eleven caregivers and was
able to make follow-up phone calls with nine of those caregivers.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
Report 3
No modifications were made to the project goals or timeline.
Report 4
No modifications were made. Our work is crisis-oriented, and therefore highly unpredictable. The number
of referrals often fluctuates and is based on cases brought to us by law enforcement jurisdictions and/or
CPS. We are working with our partners to ensure that we are helping as many children and families as
are eligible for our services.
6.3.b
Packet Pg. 30
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
2 0 3 8 13.00 Total Program
Participants
2 0 3 8 13.00 Total Dublin
residents
4.00 0.00 6.00 16.00 26.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
GOAL 1: To minimize trauma to abused children
1a: At least 75% of children interviewed will feel positive/neutral about their experience.
One child completed the exit questions (100%) was neutral/happy about the interviewer’s questions; the
child was happy/very happy with the interview room
1b. At least 75% of caregivers will have a favorable response to their child’s treatment.
The caregiver (100%) had favorable response to their child’s treatment
GOAL 2: To improve coordination of child abuse case investigations
2a. A multi-disciplinary team (MDT) (i.e., a prosecutor, Dublin detective, child welfare worker) will observe
at least 75% of interviews
The interview (100%) were observed by at least 2 MDT partners
2b. At least 70% of children eligible for a forensic medical exam will receive one
The child did not need a forensic medical exam
2c. At least 10% of Dublin cases will be reviewed at a case review meeting
This case was not reviewed at Case Review
GOAL 3: Improve the mental health of abuse victims
3a. An FRS will provide psycho-education to at least 75% of caregivers regarding the impact of trauma.
CALICO conducted 1 interviews with 1 caregivers. The FRS provided the caregiver with psycho -
education (100%)
3b. An FRS will initiate a Cal. Victim Compensation Program (CalVCP) application on behalf of at least
75% of the victims
A CalVCP was initiated or completed for the victim.
3c. At least 50% of caregivers will report their child is enrolled in counseli ng
The child is enrolled in counseling (100%)
GOAL #4: Improve the mental health of caregivers
4a. An FRS will conduct an on-site crisis assessment with at least 75% of families
A CalVCP was not initiated or completed for the victim (0%)
4b. An FRS will initiate a CalVCP application for at least 50% of caregivers
A CalVCP was not initiated or completed for the caregiver (0%)
4c. An FRS will contact at least 75% of caregivers by phone
FRS contacted the caregiver by phone (100%)
Report 2
N/A
No cases were referred from the City of Dublin during the second quarter of the fiscal year (October -
December of 2016).
6.3.b
Packet Pg. 31
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Report 3
GOAL 1: To minimize trauma to abused children
1a: At least 75% of children interviewed will feel positive/neutral about their experience.
Both children completed the exit questions (100%) and were happy about the interviewer’s questions the
interview room.
1b. At least 75% of caregivers will have a favorable response to their child’s treatment.
The caregiver (100%) had favorable response to their child’s treatment
GOAL 2: To improve coordination of child abuse case investigations
2a. A multi-disciplinary team (MDT) (i.e., a prosecutor, Dublin detective, child welfare worker) will observe
at least 75% of interviews
The 2 interviews (100%) were observed by at least 2 MDT partners
2b. At least 70% of children eligible for a forensic medical exam will receive one
Neither child needed a forensic medical exam
2c. At least 10% of Dublin cases will be reviewed at a case review meeting
One child's case was reviewed at case review.
GOAL 3: Improve the mental health of abuse victims
3a. An FRS will provide psycho-education to at least 75% of caregivers regarding the impact of trauma.
CALICO conducted 2 interviews with 1 caregivers. The FRS provided the 1 caregiver with psycho-
education (100%)
3b. An FRS will initiate a Cal. Victim Compensation Program (CalVCP) application on behalf of at least
75% of the victims
A CalVCP was completed for one victim (50%)
3c. At least 50% of caregivers will report their child is enrolled in counseling
Of the caregivers available, the one caregiver reported their child was in counseling (100%)
GOAL #4: Improve the mental health of caregivers
4a. An FRS will conduct an on-site crisis assessment with at least 75% of families
An assessment was completed with the 1 caretaker who was on-site (100%)
4b. An FRS will initiate a CalVCP application for at least 50% of caregivers
A CalVCP was not initiated or completed for the 1 caregiver (100%)
4c. An FRS will contact at least 75% of caregivers by phone
The FRS contacted the 1 available caregiver (100%)
Report 4
CALICO listed four major goals in its grant application. During this quarter, those goals were achieved as
follows.
GOAL1: Minimize trauma to abused children
Obj 1a. At least 75% of children interviewed will feel positive/neutral about their experience
All 4 children completed exit surveys and all 4 (100%) felt positive about their experience
Obj 1b. At least 75% of caregivers will indicate a favorable response to their chi ld’s treatment
All four caregivers (100%) felt positively about their child's treatment
GOAL2: Improve coordination of child-abuse case investigations among multiple agencies
Obj 2a. A multi-disciplinary team will observe at least 75% of interviews
A multi-disciplinary team observed all 4 (100%) interviews
Obj 2b. At least 70% of children eligible for a forensic medical exam will receive one
None of the children were eligible for a forensic medical exam.
Obj 2c. At least 10% of Dublin cases will be reviewed in-depth at case review meetings during the FY
No Dublin cases were reviewed at case review this quarter
GOAL3: Improve the mental health of abuse victims
Obj 3a. An FRS will provide psychoeducation to at least 75% of caregivers
All 4 caregivers (100%) received psychoeducation
Obj 3b. An FRS will initiate a California Victim Compensation Program (CalVCP) application on behalf of
6.3.b
Packet Pg. 32
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
at least 75% of the victims
A CalVCP was initiated for all 4 victims (100%)
Obj 3c. At least 50% of caregivers will report in follow-up that their child is enrolled in counseling
Two of the four caretakers (50%) reported their child was in counseling
GOAL4: Improve the mental health of caregivers
Obj 4a. An FRS will conduct an on-site crisis assessment with at least 75% of f amilies
On-site assessment was completed for all 4 (100%) of the caregivers
Obj 4b. An FRS will initiate a CalVCP application on behalf of at least 50% of caregivers
A CalVCP application was initiated for all 4 caregivers (100%)
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 88.0
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
9 NEW DUBLIN CLIENTS served by this project
2 NEW CLIENTS AGENCY-WIDE served by this
project
11 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
6 Low Income (50% to 80% Median)
1 Very Low Income (30% to 50% Median)
2 Extremely Low Income (<30% Median)
9 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
0 Seniors (62 and older)
0 Disabled
5 Female-Headed Households
5 total
6.3.b
Packet Pg. 33
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
4 White
14 White + HISPANIC
2 Black/African American
0 Black/African American + HISPANIC
5 Asian
0 Asian + HISPANIC
0 American Indian/Alaskan Native
0 American Indian/Alaskan Native + HISPANIC
0 Native Hawaiian/Other Pacific Islander
0 Native Hawaiian/Other Pacific Islander + HISPANIC
0 American Indian/ Alaskan Native and White
0 American Indian/ Alaskan Native and White + HISPANIC
0 Asian and White
0 Asian and White + HISPANIC
0 Black/African American and White
0 Black/African American and White + HISPANIC
0 American Indian/Alaskan Native and Black/African American
0 American Indian/Alaskan Native and Black/African American +
HISPANIC
5 Other/Multi Racial
0 Other/Multi Racial + HISPANIC
30 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
Children
18. What is your goal for units of service for this fiscal year?
Conduct forensic interviews with 12 Dublin children when a report of abuse has been made.
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
16 Number of persons assisted with new
access to a service.
0 Number of persons assisted with
improved access to a service.
0 Number of persons assisted with
improved access to a service.
16 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”):
Caregivers: provide support to ten caregivers of children involved in forensic interviews
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above:
6.3.b
Packet Pg. 34
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
14 Number of persons assisted with new
access to a service.
0 Number of persons assisted with
improved access to a service.
0 Number of persons assisted with
improved access to a service.
14 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
Report 2
For this project, CALICO will accept referrals primarily from DPS officers and child welfare workers.
Families cannot directly refer a child to CALICO, but we will help them make an official report if they
contact us instead of the police or child-abuse hotline. Given the nature of our work, CALICO has little
control over which children get brought to the center. This quarter no cases were referred from Dublin.
Report 3
For this project, CALICO will accept referrals primarily from DPS officers and child welfare workers.
Families cannot directly refer a child to CALICO, but we will help them make an official report if they
contact us instead of the police or child-abuse hotline. Given the nature of our work, CALICO has little
control over which children get brought to the center, although we do continuous outreach and prov ide
training to both Dublin law enforcement officers and CPS workers.
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
City of DublinC funding was awarded to offset the cost of our Child Interview Specialist (CIS) team which
includes five part-time interviewers (including two bilingual Latinas who serve bilingual and mono-lingual
Spanish-speaking families). All funds were expended for this purpose.
CALICO’s services are crisis-oriented, meaning that an interview may be scheduled with little notice to
accommodate the urgent needs of a particular case. In most situations, fewer than 24 hours elapse from
the time we get the initial referral from the Dublin detective or child welfare worker to seeing the child at
our center. In some cases, that time shrinks to under one hour. For that reason, we have a minimum of
two CIS scheduled to work during normal business hours (we maintain a minimum staff of two because
CALICO works simultaneously out of two locations, San Leandro and Oakland). In addition, all CIS are
available by pager evenings, nights and weekends for situations that require immediate attention.
When interviewers are not conducting interviews, they are performing other related tasks, including
intakes, data entry and quality control, observing and providing feedback to other interviewers,
6.3.b
Packet Pg. 35
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
participating in trainings, planning and participating in monthly case r eview meetings and testifying in
court, all necessary for the successful completion of our forensic interviewing services.
Please note that our family support staff are also available, but funding for those positions are covered by
other sources.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
All children in Dublin deserve to have a non-traumatic, coordinated, evidence-based response to any
disclosure of abuse. CALICO proved it meets this community need as it obtained re-accreditation by the
National Children's Alliance during this grant period. In addition, CALICO provided child-friendly,
evidenced based interviewing services to all Dublin children referred to it. The high rate of satisfaction
demonstrated by these children in their exit interviews shows CALICO is successful at creating a safe and
welcoming environment and experience for children experiencing great trauma.
Moreover, every child deserves to have their caregiver supported. Research shows that one of the most
effective ways to support children is to support their caregivers. Thus, to respond better to our victims
(i.e., to "community needs"), CALICO has created an integrated system with the Center for Child
Protection at UCSF Benioff Children's Hospital Oakland to ensure that the same information and
applications, including CalVCP application, are given to caregivers at both locations, ensuring a seamless
continuity of services. Therefore, whether a child presents first at CALICO or at the hospital, the response
and information they are given are similar in nature.
In addition, in order to ensure that CALICO was being referred all the cases eligible for CALICO services,
CALICO staff met with many law enforcement jurisdictions as well as CPS to answer any questions about
who may be brought to CALICO, how to refer children to CALICO and to ensure t hat all of CALICO's
partners were aware of CALICO's pager number so that they could schedule an emergency after-hours or
weekend interview if needed.
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
CALICO met nearly every performance measure that it tracked for this grant, as outlined in the four main
goal areas discussed above. Therefore, CALICO considers this program a success.
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
CALICO will make a point of prioritizing Dublin cases for case review.
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
Detectives from Dublin Police Services (DPS) were the primary source of referrals of Dublin children.
They also observed interviews and participated in monthly case review meetings. Sgt. Daniel
McNaughton is the DPS representative on CALICO’s Program Advisory Committee (PAC).
6.3.b
Packet Pg. 36
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Child Welfare Workers from Alameda County Children and Family Services (CFS) also referred children,
observed interviews, and participated in case review. The CFS Program Manager who oversees the
Emergency Response Unit (ERU) is a member of PAC, and an ERU Supervisor serves as a core member
of case review.
A representative for the Vertical Sexual Assault Prosecution Team of the District Attorney’s Office is
assigned to CALICO (currently Maya Ynostroza). She observes interviews and consults with other DAs
regarding appropriate charges. The supervisor of that team, Joni Leventis, serves on PAC and as a core
member of case review and ensures DA coverage when interviews are occurring at both CALICO
locations and/or Maya is unavailable.
Children and families were referred to the UCSF Benioff Children's Hospital Oakland Center for Child
Protection (CCP) for mental health services. Representatives from CCP participate in case review and
PAC.
Other agency partners include the following Alameda County Departments: Probation, Behavioral Health
Care, and County Counsel. Representatives from Probation and Behavioral Health Care participate in
monthly case review meetings, and all three agencies are represented on PAC.
CALICO’s Family Resource Specialists also make referrals to a range of community-based organizations
in the Tri-Valley area (e.g., Horizon’s, Tri-Valley Haven) and to other non-profit organizations that serve all
of Alameda County.
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
CALICO secured general operating support and other grants/contracts directed to families countywide
(including Dublin), and used those funds to support fully the Dublin Child Abuse Intervention Project in
FY16-17. Those funds included the following:
$4,000 was received from the Dublin Police Department.
A FY16-17 contract in the amount of $69,384 for countywide services was received from Alameda County
Social Services Agency, Department of Children and Family Services (Child Abuse Trust Fund); a portion
of those funds were applied to services for Dublin families.
A two-year contract (FY14-16) in the amount of $119,000 was received from Alameda County First 5; a
portion of the year 2 funds was used to support services to Dublin caregivers with children under five
years of age in the household.
Approximately $80,000 was generated through CALICO’s two primary fundraising events: our fall One
Child at a Time Benefit and our participation as a charity partner in the Oakland Running Festival in
March. A portion of the funds received from those events was directed to aid Dublin families.
Finally, the salary and benefits of a full-time Executive Director continued to be provided in-kind through
the District Attorney’s Office. The office also assigns a full-time District Attorney Liaison to CALICO.
6.3.b
Packet Pg. 37
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Chabot-Las Positas Community College District/Tri Valley
One Stop Career Center
Dublin Job Initiative
$ 15,000.00 $ 15,611.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
Our Dublin Job Initiative is underway. We have been active in working with and attracting Dublin residents
to the Career Center, been in the community and have engaged with the city's employers,
Report 2
Our Dublin Job Initiative is underway. We have been active in working with and attracting Dublin residents
to the Career Center, been in the community and have engaged with the city's employers. We have
participated in 2 employer events at the Shannon Center hosted by the Chamber and the City's Economic
Development Dept. In addition to our workshops at the Dublin office, we host workshops at the Dublin
library 3 times a month. We also reach out to Dublin residents online through out website and social
media.
Report 3
Our Dublin Job initiative is underway. We've been actively wor king with and attracting Dublin residents to
the Career Center and been engaged with the Dublin Library to offer workshops on site. We took part and
marketed the Dublin Chamber's Business Faire on March 15. We are in full planning of the Tri-Valley
Hiring Events, which are large job fairs. We are working with the City of Dublin for the event on May 4.
(Note: Planning and details for these events is the reason why this report is late).
Online, we've reach hundreds, in not thousands, of Livermore residents through our website as well as
social media.
We also served the community through our VITA program, offering free tax preparation to low and
moderate income families.
Report 4
The Dublin Job Initiative is on-going and will continue to be on-going. We continue to partner with the
Dublin Library to offer job search strategy workshops to adults. We continue to work with the region's
Adult Schools and the Tri-Valley ROP to help develop connections between students and their job
search.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
6.3.b
Packet Pg. 38
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
N/A
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
5946 3044 5813 9724 24,527.00 Total Program
Participants
817 564 1002 1548 3,931.00 Total Dublin
residents
6,763.00 3,608.00 6,815.00 11,272.00 28,458.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
Yes, the Dublin Job Initiative has been successful. More than a quarter of the job seekers using the Tri -
Valley One-Stop during the quarter were Dublin residents. In addition, we have visited the Dublin Library
4 times this quarter to offer job seekers services off site. We also attended the regional Commer Con at
the Shannon Center, offering our services to the small business owners in attendance. Lastly, our website
has engaged a good number of Dublin residents in their job search and employers in their search for
staff.
Report 2
The Tri-Valley One-Stop has steadily increased the number of people serve this fiscal year. We serve
them at our Dublin Office, where we saw an average of 30 people a day, in the community through our
outreach programs, and online on our website. The quality of our services is improving, the number of
workshops we are facilitating has increased and our reach efforts are fruitful in that over 50% of our client
find us by referral. That said, we are in the business of getting people back to work, which is why our 88%
job placement rate is our proudest number.
Report 3
The Dublin Job initiative is intended to help people in their job search. The number of people served this
quarter grew over the past 2 quarters. Since job searches are often done online, much of our contact was
online this quarter. We have built our website to be helpful to job seekers who cannot come into the
center. Though our in-center traffic also grew.
Report 4
The last quarter of the fiscal year was a busy one. We planned and executed a job fair held at the
beginning of May at the Shannon Community Center. Nearly 200 job seekers attended with the intention
to talk with 40+ employers. We partnered with the City of Dublin to hold the event. We held several
recruitment events at the One-Stop, continued our work with the Dublin Library and continued our
workshops and counseling at the One-Stop.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
6.3.b
Packet Pg. 39
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 12,400
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
3,931 NEW DUBLIN CLIENTS served by this project
24,527 NEW CLIENTS AGENCY-WIDE served by this
project
28,458 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Low Income (50% to 80% Median)
Very Low Income (30% to 50% Median)
Extremely Low Income (<30% Median)
0 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
17 Seniors (62 and older)
0 Disabled
41 Female-Headed Households
58 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
12 White
12 White + HISPANIC
19 Black/African American
0 Black/African American + HISPANIC
38 Asian
0 Asian + HISPANIC
0 American Indian/Alaskan Native
0 American Indian/Alaskan Native + HISPANIC
2 Native Hawaiian/Other Pacific Islander
0 Native Hawaiian/Other Pacific Islander + HISPANIC
0 American Indian/ Alaskan Native and White
0 American Indian/ Alaskan Native and White + HISPANIC
0 Asian and White
0 Asian and White + HISPANIC
0 Black/African American and White
0 Black/African American and White + HISPANIC
0 American Indian/Alaskan Native and Black/African American
6.3.b
Packet Pg. 40
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
0 American Indian/Alaskan Native and Black/African American +
HISPANIC
0 Other/Multi Racial
0 Other/Multi Racial + HISPANIC
191 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
Individuals touched
18. What is your goal for units of service for this fiscal year?
3100
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
1,146 Number of persons assisted with new
access to a service.
1,167 Number of persons assisted with
improved access to a service.
0 Number of persons assisted with
improved access to a service.
2,313 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): Serve to date
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above:
460 Number of persons assisted with new
access to a service.
0 Number of persons assisted with
improved access to a service.
0 Number of persons assisted with
improved access to a service.
460 Total
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): Served to date
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above:
801 Number of persons assisted with new
access to a service.
0 Number of persons assisted with
improved access to a service.
0 Number of persons assisted with
improved access to a service.
801 Total
6.3.b
Packet Pg. 41
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
24. Please include any additional comments or clarifications here:
Report 3
Added a third service type to include our trackable online activities. Social media by city is harder to
track.
Report 4
The N/A's on demographics is simply because 80% of our interaction with job seekers is online through
our website and job board. We do not know the demographics of these job seekers.
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
The purpose of the grant funding was to offset costs for outreach and services provided to Dublin job
seekers and employers. The end goal, or course, is to have more Livermore residents employed and
more businesses growing with increased staffing.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
Over the course of this fiscal year,
- Dublin residents attended our workshops in our center 822 times
- We touched 257 people in Dublin events, including the job fair hosted by the city in April
- 13 Dublin residents found jobs through our services
- Of these 13 residents, the average hourly wage was $23.44. The median wage was $18.82 per hour
- The full time equivalent income for these 13 Dublin residents is $682,448
- Over 1100 Dublin residents visited our website over the course of the year
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
Yes, 13 people have jobs they did not have. Nearly $700,000 in income is now being brought back to
Dublin. We touched hundreds of people through our workshops and thousands through our website,
which also offers career advice and a job board.
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
No problems occurred during the course of the year. However, we'd like to expand our work to include a
Spanish-speaking counselor
6.3.b
Packet Pg. 42
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
- Los Positas Community College: educating students for the workforce. We help with the job search
advice on campus.
- Dublin Public Library: we offer workshops at the Livermore Civic Center Library.
- Regional Adult Schools: we co-promote our services to each others clients, co-develop workshops and
send clients to their campuses for training when appropriate
- Tri-Valley Educational Cooperative: we bring employers to the table for high school students to learn
career paths and skills development
-City of Dublin: we partner with employers and to put on a job fair in the spring at the Shannon
Community Center
Plus many other other community based organizations are cooperating in ways that refer clients and help
market our programs
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
City of Livermore
City of Pleasanton
Alameda County Workforce Developm ent Board
Chabot-Las Positas Community College District
6.3.b
Packet Pg. 43
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Chabot-Las Positas Community College District/Tri Valley
One Stop Career Center
Tri-Valley Volunteer Income Tax Assistance
$ 6,000.00 $ 6,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
Quarter 1 of the fiscal year is slower for the tax services. There was some planning and training of staff
was underway starting in September but the larger planning and volunteer recruitment push begins in
October.
Report 2
The VITA program for this quarter was planning and recruiting of volunteers. Taxes are not actually
prepared until the third quarter of the fiscal year.
Report 3
The vast majority of the work for this program was done during this quarter since tax season begins at the
end of January and runs through mid-April.
Report 4
the fourth quarter of the fiscal year is the end of this program. two weeks in April are busy with the last
minute tax-filers. After this, the sites close down and reports are written
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
n/a
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
0 400 510 45 955.00 Total Program
Participants
0 180 183 16 379.00 Total Dublin
residents
0.00 580.00 693.00 61.00 1,334.00 TOTAL
6.3.b
Packet Pg. 44
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
This project is inline with our application. The summer months are slow in the tax season. The planning
and training begin in the fall with the services provided in Q3 and 4 of the fiscal year.
Report 2
The VITA program for this quarter was planning and recruiting of volunteers. Taxes are not actually
prepared until the third quarter of the fiscal year.
Report 3
The program was great success again this year. We increased the number of clients service by 2 0% as
expected. We also increased the number of volunteers that we were able to the recruit and train - which,
in turn, helped up serve more families. The main site of services is our Dublin Career Center, where we
serviced nearly 300 families. Our secondar y site is the Pleasanton Library with a third smaller site at a
Pleasanton elementary school targeting the Latino community.
Report 4
The VITA program was a great success again this year. We increased the number of clients services by
20% as expected. We also increased the number of volunteers that we were able to recruit and train -
which, in turn helps us serve more families more efficiently.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
11. Please indicate how client data are reported for this project: Households
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 720
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
199 NEW DUBLIN CLIENTS served by this project
555 NEW CLIENTS AGENCY-WIDE served by this
project
754 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
75 Low Income (50% to 80% Median)
53 Very Low Income (30% to 50% Median)
6 Extremely Low Income (<30% Median)
134 total
6.3.b
Packet Pg. 45
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Seniors (62 and older)
Disabled
Female-Headed Households
0 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
White
White + HISPANIC
Black/African American
Black/African American + HISPANIC
Asian
Asian + HISPANIC
American Indian/Alaskan Native
American Indian/Alaskan Native + HISPANIC
Native Hawaiian/Other Pacific Islander
Native Hawaiian/Other Pacific Islander + HISPANIC
American Indian/ Alaskan Native and White
American Indian/ Alaskan Native and White + HISPANIC
Asian and White
Asian and White + HISPANIC
Black/African American and White
Black/African American and White + HISPANIC
American Indian/Alaskan Native and Black/African American
American Indian/Alaskan Native and Black/African American +
HISPANIC
Other/Multi Racial
Other/Multi Racial + HISPANIC
0 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
households tax returns prepared and filed
18. What is your goal for units of service for this fiscal year?
180 Dublin households
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
382 Number of persons assisted with new
access to a service.
0 Number of persons assisted with
improved access to a service.
6.3.b
Packet Pg. 46
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
0 Number of persons assisted with
improved access to a service.
382 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
Report 1
The tax season runs from the end of January to mid-April each year. It is during this time that we will have
clients served. Up until that time, we are training, recruiting volunteers or planning. Thus, Q1 of the fiscal
year is not active.
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
The intent of the program and funding was and is to prepare taxes for low and moderate-income Tri-
Valley residents. The tax payers can ill-afford to pay to have their taxes prepared. The United Way's
program of free-taxes was not reaching the Tri-Valley. Thus, the One-Stop picked up the program to
serve the working poor.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
This year, we:
1. Increased the number of taxes filed by 25%
2. We filed 550 federal tax returns
3. We initiated 10 new ITIN applications for tax payers without a social security numbers
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
Yes. It was once again a success and continues to grow.
6.3.b
Packet Pg. 47
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Success is measured by the increased number of clients served, the refunds that come back into our
communities and dollars saved by clients not paying to have the service done.
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
The program needs to have a dedicated coordinator. Due to funding restriction s, we were not able to
hired a dedicated person so our coordinator simply added the tax program to her existing duties.
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
United Way of the Bay Area
Internal Revenue Service
City of Pleasanton Library
Pleasanton Unified School District
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
United Way of the Bay Area
Chabot-Las Positas Community College District
6.3.b
Packet Pg. 48
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Child Care Links
Early Childhood Education
$ 15,000.00 $ 15,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
Child Care Links is well on the way to surpassing all program goals for the year. In the first quarter the
agency has provided (8) professional development work shops to Family Home and Center Based Child
Care Providers with another (7) workshops scheduled between December 2016 and February 2017.
Topics include, Child Development, Health and Safety, Literacy, Kindergarten Readiness and Supporting
Bilingual Learners. The agency also provided (13) free car restraints to Tri-Valley families. We attribute
this success to the pre-development of three core strategies; (1) increase the agency’s visibility and
expanded services by developing personal relationships with diverse stakeholders, (2) using a variety of
social media and marketing platforms such as Instagram, Facebook, Twitter, Constant Contact and
Survey Monkey to connect and engage the community in important conversations about Early Education,
car seat safety, and quality child care, and, (3) attending government and community nonprofit meetings,
participating in local events and developing new strategic community partnerships.
The current focus of the project is to deliver high quality trainings to more Family Home and Center Based
Child Care Providers. The project will continue to reach out to families who do not have the financial
capacity to purchase a developmentally and/or age appropriate car seat.
Strategic efforts are also currently being implemented to reach more low-income, limited English speakers
who might benefit from the valuable and relevant resources offered, such as free car seats and safety
information, to strengthen and support their day-to-day lives.
Report 2
Child Care Links continues to stay on course in meeting all program goals for the year. The current focus
of the project is to deliver innovative, high quality trainings to Child Care Professionals and parents in
Dublin and the Tri-Valley. The agency continues to outreach and distribute car seats (child restraints) to
families with outgrown, damaged, or recalled car seats, as well as, to families who do not have the
financial capacity to purchase a developmentally and/or age appropriate car seat.
Strategic efforts are also currently being implemented to reach more low-income, limited English speakers
who might benefit from the valuable and relevant resources offered, such as free car seats and safety
information, to strengthen and support their day-to-day lives. This is being done through digital, in-print
and in-person outreach efforts to provide information on the resources available to them and to build
lasting relationships. The agency is working with below market housing facilities in Dublin such as
Camellia Place, Wexford Way and Oak Grove Family Apartments to bring information and resources
where they reside.
Child Care Links is actively involved with the Directors of the Valley and Valley Family Child Care
Association to discover the changing needs of Child Care Providers and int roduce new agency resources
6.3.b
Packet Pg. 49
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
that become or are available to them.
Other projects the agency implemented in December 2016 outside of this project, such as a holiday party
for 166 low-income children and the Child Care Links Diaper Pantry, has increased exposure to the
Professional Development Trainings and car seat program offered through this project.
Attendance at the Professional Development Trainings in quarter 2 remained steady, averaging 8 -12
participants at each training with 100% participation on training surveys.
Report 3
The strategic efforts Child Care Links implemented in July to increase the agency’s reach to low -income,
limited English speakers has produced excellent results. The agency has exceeded all program goals for
the year with respect to the distribution of car seats and quantity of trainings. The current focus of the
project is to outreach to new parents and Early Childhood Educators in Dublin to increase attendance at
agency Professional Development trainings. The agency will continue to outreach and distribute car seats
(child restraints) to families with outgrown, damaged, or recalled car seats, as well as, to families who do
not have the financial capacity to purchase a developmentally and/or age appropriate car seat.
The agency has targeted the outreach efforts by going out into the Dublin and Tri-Valley community, to
facilitate resource meetings in below-market housing facilities, preschools, and child care centers who
work with low-income families, such as Camellia Place, Wexford ay, CAPE Head Start and Axis Health.
Child Care Links continues to deliver innovative, high quality trainings to Child Care Professionals and
parents in Dublin and the Tri-Valley, to strengthen and support their day-to-day lives.
Going into the 4th quarter, Child Care links will be distributing an evaluation to training participants in
order to gauge the quality and effectiveness of the Professional Development Trainings offered this fiscal
year.
Child Care Links continues to be actively involved with the Directors of the Valley and Valley Family Child
Care Association to discover the changing needs of Child Care Providers and the families they support.
The Child Care Links Diaper Pantry that officially launched in January, has increased the expos ure to the
Car Seat Program and Professional Development Trainings.
Report 4
The grant cycle for this project ended on June 30th, 2017.
Child Care Links served 103 unduplicated Dublin residents through the distribution of 10 car seats and 15
professional development trainings to Family Home and Center Based Child Care Providers and parents.
The agency served 673 duplicated participants between the two programs with a total of 50 car restraints
distributed agency-wide to Tri-Valley families.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
Report 1
No modifications have been made to the project goals, timelines or execution. An invoice for July 1, 2016
– June 30, 2017 was submitted in September 2016.
Report 2
No modifications have been made to the project goals, timelines or execution. An invoice for July 1, 2016
– June 30, 2017 was submitted in September 2016. The agency has not received payment to date.
6.3.b
Packet Pg. 50
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Report 3
No modifications have been made to the project goals, timelines or execution. An invoice for July 1, 2016
– June 30, 2017 was submitted in September 2016 and payment was received in March. The invoice for
the 2nd half of the year will be submitted in mid-July.
Report 4
No modifications have been made to the project goals, timelines or execution. An invoice for January 1,
2017 – June 30, 2017 will be submitted mid July 2017.
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
150 157 156 163 626.00 Total Program
Participants
33 28 28 38 127.00 Total Dublin
residents
183.00 185.00 184.00 201.00 753.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
The implementation of the project’s three core strategies outlined in question #6 has substantially
increased the visibility and participation levels in agency programs and services. Program, website and
social media analytics reflect a 200% increase in engagement, a 25% increase in attendance at
professional development trainings, and a 13% increase in newsletter readership since the beginning of
this project.
Attendance at professional development trainings has increased, averaging 16-18 participants at each
training and 100% participation on training surveys. There has been an overwhelming amount of positive
feedback from Child Care Providers in evaluations, stating appreciation for the quality of the trainers and
interactive teaching methods used for engagement.
Child Care Links has seen a dramatic increase in participation in the free car and booster seat program.
In the 2015-2016 contract year, Child Care Links purchased and distributed a total of 5 car seats. Since
7/1/16 the agency has distributed (13) child restraints, and executed (14) car seat safety checks to Dublin
and Tri-Valley families.
Child Care Links partnered with 3 low-income apartment complexes in Dublin (Camelia Place, Wexford
Way & Oak Grove) to bring free resources and information to families who reside at these locations. This
resulted in future requests from residents to bring parent trainings and car seat safety information on site
on a regular basis. The majority of the families were not aware of the resources Child Care Links currently
offers to the community.
Report 2
We attribute the success of the program, as mentioned in the first quarter report, to the implementation of
three core strategies; (1) increase the agency’s visibility and expanded services by developing personal
relationships with diverse stakeholders, (2) using a variety of social media and marketing platforms such
as Instagram, Facebook, Twitter, Constant Contact and Survey Monkey to connect and engage the
community in important conversations about Early Education, car seat safety, and quality child care, and,
(3) attending government and community non-profit meetings, participating in local events and developing
new strategic community partnerships.
6.3.b
Packet Pg. 51
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Since 1 July, 2016, Child Care Links has provided (11) professional development workshops to Family
Home and Center Based Child Care Providers with another (5) workshops currently scheduled
throughout the third and fourth quarters. Topics include, Mastering Recordkeeping and Taxes, Tools to
Effectively Communicate with Parents, and Foundations for Infant, Toddler and Pre-K development. The
agency will also be hosting two trainings in Spanish to help Child Care Professionals and parents better
understand and navigate Individualized Educational Plan’s (IEP).
Child Care Links has also provided (25) car seats to Dublin and Tri-Valley families during the first half of
the 2016-2017 fiscal year
Report 3
The three core strategies the agency has focused on this fiscal year has expanded the overall reach and
success of this program tremendously. The strategies are; (1) increase the agen cy’s visibility and expand
services by developing personal relationships with diverse stakeholders, (2) use a variety of social media
and marketing platforms such as Instagram, Facebook, Twitter, Constant Contact and Survey Monkey to
connect and engage the community in important conversations about Early Childhood Education, car seat
safety, and quality child care, and, (3) attend government and community non -profit meetings,
participating in local events and developing new strategic community partnerships.
Since 1 July, 2016, Child Care Links has served 463 project participants by providing (13) professional
development workshops to Family Home and Center Based Child Care Providers, and parents. There are
currently (3) workshops scheduled in the fourth quarter. These topics include, Is This Behavior Normal,
Music and Movement (Spanish), and Puppet Play.
Child Care Links has provided (35) car seats to Dublin and Tri-Valley families during the first three
quarters of the 2016-2017 fiscal year. The agency attributes the substantial increase in the number of car
seats distributed, to being able to provide translation services for ESL residents which was implemented
during the 2nd quarter. Families are now receiving a car seat that will follow their child throug h at least
two child restraint stages (rear, forward, or booster), depending on the age of the child when the child
restraint is received.
Report 4
Child Care Links is extremely grateful to the City of Dublin for approving the full amount of requested
funding in the amount of $15,000. These funds were strategically used to maximize the project impact
while serving the City’s mission to support a high quality of life, and ensure a safe and secure
environment that fosters new opportunities for its’ residents.
The project provided a total of 10 car restraints to Dublin families with outgrown, damaged, or recalled car
seats since July 1, 2016. This number is more than double what the project was able to complete in the
previous fiscal year. Car/booster seats were also made available to Dublin families who did not have the
financial capacity to purchase a developmentally and/or age appropriate car seat.
This means 10 more children have a brand new car or booster seat, and a safe and secure ride while
being transported around the community. It also means these families are well educated by the agency’s
in-house Car Seat Technician on the new car seat laws and safety regulations, empowering them to
make informed decisions in the future.
Child Care Links served 673 project participants by providing (15) professional development workshops
to Family Home and Center Based Child Care Providers, and parents. Topics included, Pre-Literacy,
Enriching Your STEM, Effective Communication, Supporting Young Bilinguals, Music and Movement
(Spanish), and Puppet Play.
Child Care Links served a total of 103 unduplicated Dublin residents through the purchase of 10 child
restraints and Professional Development Trainings.
6.3.b
Packet Pg. 52
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 400
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
107 NEW DUBLIN CLIENTS served by this project
469 NEW CLIENTS AGENCY-WIDE served by this
project
576 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Low Income (50% to 80% Median)
Very Low Income (30% to 50% Median)
Extremely Low Income (<30% Median)
0 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Seniors (62 and older)
Disabled
Female-Headed Households
0 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
White
White + HISPANIC
Black/African American
Black/African American + HISPANIC
Asian
Asian + HISPANIC
American Indian/Alaskan Native
6.3.b
Packet Pg. 53
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
American Indian/Alaskan Native + HISPANIC
Native Hawaiian/Other Pacific Islander
Native Hawaiian/Other Pacific Islander + HISPANIC
American Indian/ Alaskan Native and White
American Indian/ Alaskan Native and White + HISPANIC
Asian and White
Asian and White + HISPANIC
Black/African American and White
Black/African American and White + HISPANIC
American Indian/Alaskan Native and Black/African American
American Indian/Alaskan Native and Black/African American +
HISPANIC
Other/Multi Racial
Other/Multi Racial + HISPANIC
0 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
n/a
18. What is your goal for units of service for this fiscal year? n/a
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
Number of persons assisted with new
access to a service.
Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
0 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
Report 1
Dublin families receiving car seat safety information were surprised to learn about some of the new safety
laws, requiring older children to be in a booster seat until the age of 8-12, depending on height and
weight.
6.3.b
Packet Pg. 54
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Of the car seats replaced to date: (2) were of an age that the labels had been rubbed off and there was
no way to determine the age of the car seat, (2) seats we so damaged that they had areas where the
plastic had large cracks, (1) had expired in 2010 and (1) had expired in 2012.
Having a new staff member designated to cultivate and develop meaningful community partnerships and
engage new Child Care Professionals and families, has been instrumental in improv ing the overall reach
and impact of the project.
Report 2
Having a new staff member designated to cultivate and develop meaningful community partnerships and
engage new Child Care Professionals and families, has been instrumental in improving the overal l reach
and impact of the project.
Report 3
Introducing a new program to the agency in January, has helped cultivate new community partnerships
and develop meaningful relationships with community members that were not aware of the Professional
Development Trainings and Car Seat Program. This has been an excellent way to increase the visibility,
participation, and impact of the project.
Report 4
Launching a Diaper Pantry, a new program to the agency, in January helped cultivate new community
partnerships and expand the overall reach to community members that were not aware of the car/booster
seat program and Professional Development Trainings offered by the agency.
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
To provide training and resources that strengthen and improve the quality of life for children, parents and
child care professionals living and working in Dublin and the Tri-Valley.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
Child Care Links increased marketing efforts by conducting onsite Resource Events at Tri -Valley
Elementary schools, low-income housing complexes and local Resource Fairs. Through customized
surveys, and speaking to community members, the agency learned that transportation is a barrier to
obtaining some of the resources the agency offers to the community. By responding to specific identified
needs within the community Child Care Links:
• provided trainings and workshops specifically requested by parents and Child Care Providers such as,
Transitional Kindergarten, Social Emotional Development and Behavioral Management
• increased the agency’s online engagement, as well as at community events and meetings
6.3.b
Packet Pg. 55
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
• developed deeper partnerships with the Dublin School District, CityServe of the Tri-Valley, Axis
Community Health, Camillia Place Apartments, and the City of Dublin.
Child Care Links met several Dublin residents in the community to provide training, information and
installations of car seats. One example of this is when the agency’s Community Events and Outreach
Coordinator gave a presentation on the importance of pre-literacy to families at CAPE Head Start, Nielson
campus.
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
Child Care Links measures the program outcomes by the depth, sustainability and success of each
individual who benefits from the knowledge and/or tools provided. The long-term success of providing
“free resources” is only beneficial if the individual receiving the services is able to use them in a way that
will positively improve the quality of their life.
The agency is extremely pleased with the program outcomes. The goals outlined in the application for the
distribution of car restraints were exceeded by more than 200%. More than half of the car seats replaced
were expired. The other half were either damaged, borrowed, or the child had outgrown the seat. The
majority of the families who received a new car restraint were unaware of the new laws that took effect on
1/1/17, requiring that an infant be in a rear-facing car seat until the age of two.
In addition to the number of attendees, active participation, and survey responses, Child Care Links
measures the true success of the Professional Development trainings by the documented feedback from
Licensed Child Care Providers, trainers, parents, staff and community partners who were positively
impacted personally and/or professionally.
Examples include:
“Trainings help me to understand the complete business process to running a family day care. It also
helps me to understand how to work with different age groups of children. The resources provided were
very helpful so that I could immediately implement what I learned.”
“Child Care Links always presents interesting topics and engages participants to be active in the learning
process through peer-to-peer interaction.”
“I appreciate the care and attention the Child Care Links staff provides before, during and after trainings
to ensure we get the most out of it.”
The intrinsic value participants receive from agency trainings, enables them to put into practice new
strategies when engaging with children and their families.
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
Some of the challenges Child Care Links faced when executing the disbursement of free car restraints to
members of the community with borrowed, expire d or damaged seats involves the amount of time and
effort expended in order to identify the need, and set the installation appointment. Families living in
poverty sometimes find it difficult to follow through on available services in their community for a variety of
reasons, such as:
6.3.b
Packet Pg. 56
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
• lack of reliable/affordable transportation causing appointment cancellations or no-shows
• inability to return calls, or schedule appointments
• personal or family emergencies
• personal, physical or mental health concerns
• cultural or language barriers
Families living in poverty sometimes have a hard time surrendering the old car restraint because they
view it as a valuable resource to either give to another family in need, or as a way to make extra income
by selling it.
The Child Care Links staff worked extremely hard to address these challenges by:
• allowing flexibility for parents to be late to appointments or reschedule
• providing reminder calls
• using translation services when needed
By proactively addressing these challenges, Child Care Links was able to distribute 50 car restraints
agency-wide during this program year.
The only challenge Child Care Links faced with respect to Professional Development trainings is the no-
show rate, especially those offered in Spanish.
Child Care Links staff addressed this concern by:
• increasing registration capacity by 20% to increase attendance numbers
• providing reminder calls and emails
In a recent agency survey, program participants were asked which method of communi cation they
preferred when receiving information and reminders from Child Care Links. Twenty percent responded
that texting is their preferred method of communication. The agency will be piloting a texting app this next
year to accommodate this preference.
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
The following agencies and programs collaborated with Child Care Links:
CAPE Head Start
Axis Community Health
Dublin School District
CityServe of the Tri-Valley
Camellia Place Apartment Complex
The Tri-Valley Anti-Poverty Collaborative
CCIP (Child Care Initiative Project)
City of Dublin
First 5 Alameda County
Valley Family Child Care Association
Directors of the Valley
Horizons High School
Tri-Valley Community Needs Committee
Livermore Early Education Committee
Child Care Links is encouraged by the rich partnerships the agency has cultivated during this grant cycle
with, (1) CAPE Head Start, Nielson, and, (2) Camellia Place Apartment complex.
6.3.b
Packet Pg. 57
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
The agency facilitated a parent workshop at the CAPE Head Start, Nielson site to 16 families on the
importance of reading to their child every day, and the direct relationship it has to their success in school
and life. These families were also educated on the resources Child Care Links provides to the community.
At the workshop, eight families signed up for a car seat safety check, 3 of which received a new car seat.
Child Care Links also deepened the relationships this year with, CitySer ve of the Tri-Valley, Axis
Community Health, and the Tri-Valley Anti-Poverty Collaborative. Collaboration with these community
organizations resulted in expanding the agency’s visibility to meet the needs of more community
members.
Child Care Links continues to maximize the quality of all services provided to Dublin residents to promote
awareness and education as a means to help empower families living in poverty to become self -sufficient.
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
The agency actively collaborates with other programs, as mentioned in question #29, however the agency
did not obtain other funding sources for this project. Through these collaborations, it allowed the agency
to expand the program reach, and impact the lives of more families and Child Care Professionals in the
City of Dublin.
6.3.b
Packet Pg. 58
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
CityServe of the TriValley
CityServe of the Tri-Valley
$ 15,000.00 $ 15,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
Our program to serve needy Dublin residents in many ways continues to be underway. We continue to
respond to residents' requests for financial help such as help with rent to avert eviction, cost for motel
nights for Dublin homeless, needed deposit for apartment occupancy, and information on local free food
resources. We also continue to collaborate with Dublin schools, city departments, churches and Tri-Valley
non-profits to provide solutions to Dublin residents' human service needs.
Report 2
Our program is underway & continues as it has for the past 8 years. In Decemb er 2016 we further defined
categories of services we provide to Dublin, Pleasanton, Livermore residents & some beyond the Tri-
Valley. All categories of our services are titled using the term "Network" because all our services involve
extensive collaboration with other Tri-Valley non-profits, Tri-Valley city staff members, school district staff,
churches & businesses. Our service categories are:
1)Network for Emergency Shelter-we are one of the primary service providers for the homeless in the Tri-
Valley. We provide emergency motel nights for families and individuals referred to us from various
community sources. We complete an extensive Intake Form to determine the level of serious need & the
client's motivation to work with us & other resources to do their best to end their homelessness. We
partner primarily with Tri-Valley churches to provide enough motel nights to give shelter long enough for
the family to have adequate rest & time to address the issues causing their homelessness. We connect
them with Abode Services, local shelters & shelters beyond the Tri-Valley & advocate for them in their
efforts to find longer term shelter.
2)Network for Homeless Prevention-we are a primary resource for Dublin residents needing help paying
delinquent rent in order to avoid eviction, primarily below market housing residents. We usually partner
with a local church to provide funds needed for the rent. We also work to educate those in need of
housing on below market housing locations & where applications are being accepted.
3)Network for Community Collaboration-our monthly newsletter, website, monthly Community/Liaison
Meetings, Tri-Valley Food/Pantry Resource guide all consistently strengthen community collaboration.
4)Network for Student/School District Support-We work with the child welfare, counseling staff at each Tri-
Valley school district to help meet student/family human service needs.
Report 3
Our program is underway and continues as it has for the past 8 years.
Report 4
6.3.b
Packet Pg. 59
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Our program is underway and continues as it has for the past 8 years.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
Report 1
There have been no modifications to the project/program goals, timelines, cet.
Report 2
There are no modifications or changes in the project or program goals, timelines, etc.
We did not submit an invoice re: this grant because of the delay in receiving the signed grant contract and
notification we could submit invoices. We have submitted our first invoice at this time.
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
3006 356 426 428 4,216.00 Total Program
Participants
1522 87 105 123 1,837.00 Total Dublin
residents
4,528.00 443.00 531.00 551.00 6,053.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
Our program has been successful and our goals of increasing community and improving the quality of life
for Dublin residents has been met. The program was carried out efficiently. In September and August we
partnered with the Dublin School District to hold on-site Resource Fairs at Wexford Way and Oak Grove
(two Dublin below market family housing communities). At those fairs we presented a hand out of all Tri -
Valley free food pantry and Open Heart Kitchen serving sites, times and locations. We made available the
Human Services Guide as published by the City of Dublin and other Tri-Valley cities. We gave out
information on locations and contact information for families to have re: the Dublin Thanksgiving Day
meal served at St. Raymond Catholic Church as well as other resources for Thanksgiving meals and
information on many December holiday gift and food distribution resources.
In July we participated in a Resource Fair at Camilla Place, which was organized by the Resident
Services Manager at that Dublin below market apartment community and presented similar resources.
During this quarter we also collaborated with St. Vincent de Paul at St. Raymond Church to help several
seniors in Dublin with auto registration costs and tire replacement costs. We provided the $400 deposit
needed for a below market apartment senior to move to a lower level apartment as necessary for her
health. We provided 15 needed backpacks to Fredericksen Elementar y School for low income students
shortly after school started. These are some examples of how our goals to serve Dublin residents in need
have been met this quarter.
Report 2
We consider the services we provided to Dublin residents during this quarter successful.Our goals
outlined in the application were met and our program carried out efficiently. Successes and impacts
included:
1) In October we were recognized as a value to the Dublin community at a Dublin City Council Meeting
6.3.b
Packet Pg. 60
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
spotlight and received a commendation signed by the city council for the services we provide.
2)In October we participated with the Dublin Unified School District at a Community Resource Fair held at
Oak Grove below market housing. There we provided resource information to residents including our Tri-
Valley Food Resource Guide, our Thanksgiving and Holiday Tri-Valley Program Guide, Senior Support
Program of the Tri-Valley information, Hope Hospice information, the Human Services Pocket Guide, 211
information and a variety of other resource connections.
3)In October we partnered with St. Vincent de Paul in Dublin to provide 7 nights motel lodging for a Dublin
homeless woman as she had multiple dental appointments for all of her teeth to be extracted.
4) We responded to the request that we visit a refugee family from Afghanistan living in a market rate
Dublin apartment. Their rent payment by the refugee relocation program was ending and they needed
information on below market housing, food resources, etc.
5)We paid rent for 2 Dublin seniors to avoid eviction.
6)We assisted 6 Dublin families with food/clothing needs.
7)We paid motel nights for a Dublin homeless youth we have worked with for 2 years in a new effort to
help him secure longer term housing and employment
8 We provided motel nights for a Dublin woman when she was the victim of domestic violence
9 We networked with individuals, churches to pay $1642 to help a family of 7 avoid eviction in December
(the father/husband had been laid off work)
10) We paid a portion of a Dublin single mother's utility bill to keep service on
11)We held an All In Alameda County Listening Session at Wexford Way in Dublin
Report 3
We consider the services we provided to Dublin residents during this quarter successful. Our goals
outlined in the application were met and our programs carried out efficiently. Successes and impacts
included:
1) Assistance with rent payment for 3 Dublin families to avoid eviction.
2) Payment of 11 nights motel stays for a homeless grandmother and 4 grandchildren (3 attending Dublin
schools) and payment of 1 motel night for a Dublin woman victim of domestic violence. Also provided
needed bus tickets and connection with other services for these clients.
3) Receipt of a donated car matched to a Dublin family of 5 at Oak Grove below market housing without
transportation and much needed for employment. We paid registration and DMV transfer costs.
4) Payment for glasses for a Dublin High student; no other resource could be identified to meet this need.
5) Collaboration with the Senior Support Program of the Tri-Valley, Tri-Valley One Stop Career Center,
Abode Services, St. Vincent de Paul, Funk Auto Repair, Harry's Auto Repair, Child Care Links,
Report 4
We consider the services we provided to Dublin residents during this quarter very successful. Our goals
outlined in the application were met, and our programs were carried out effectively. Successes and
impacts included:
1) Significant assistance to a family who has been involved in repeated 5150 calls to the Dublin police
department over several years. We assisted by providing motel nights to the wife in her time of escaping
domestic violence in the home and helped her move from the home. We helped with motel nights for her
mentally ill husband to keep him off the street as his wif e and social workers from other agencies worked
to get him into an appropriate mental health program.
2) We sought and identified donated dental help in Pleasanton & Brentwood from two dentists for a
Dublin High teen (family lives at Wexford Way below mark et housing) when we were contacted by the
mother advising her daughter needed 2 root canals and crowns not covered by Denti -Cal.
3) We paid a portion of rent and recruited St. Vincent de Paul and New Life Church to pay a portion of
rent over 2 months for a Dublin family in order to avoid initiation of legal proceedings to evict them.
4) We assisted a Dublin single mother with an adult disabled child who can no longer afford the rent in the
apt. they have lived in for over 7 years. Our assistance included paying a portion of their rent as well as
assisting the mother in applying for below market housing at Oak Grove apartments in Dublin.
5) We assisted a Dublin homeless woman with obtaining her native American ID# needed to apply for a
drug rehab program she was trying to enter.
6.3.b
Packet Pg. 61
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
6) We purchased insulin needed for the parent of a Valley High student who could not afford the
medication. the student told the teacher at Valley High that her father could not afford the insulin he
needed, and we contacted the father, researched income, need details and purchased and delivered the
insulin to him.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 8,000
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
1,700 NEW DUBLIN CLIENTS served by this project
3,647 NEW CLIENTS AGENCY-WIDE served by this
project
5,347 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Low Income (50% to 80% Median)
Very Low Income (30% to 50% Median)
Extremely Low Income (<30% Median)
0 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Seniors (62 and older)
Disabled
Female-Headed Households
0 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
White
White + HISPANIC
Black/African American
Black/African American + HISPANIC
6.3.b
Packet Pg. 62
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Asian
Asian + HISPANIC
American Indian/Alaskan Native
American Indian/Alaskan Native + HISPANIC
Native Hawaiian/Other Pacific Islander
Native Hawaiian/Other Pacific Islander + HISPANIC
American Indian/ Alaskan Native and White
American Indian/ Alaskan Native and White + HISPANIC
Asian and White
Asian and White + HISPANIC
Black/African American and White
Black/African American and White + HISPANIC
American Indian/Alaskan Native and Black/African American
American Indian/Alaskan Native and Black/African American +
HISPANIC
Other/Multi Racial
Other/Multi Racial + HISPANIC
0 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
n/a
18. What is your goal for units of service for this fiscal year? n/a
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
Number of persons assisted with new
access to a service.
Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
0 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
Report 1
6.3.b
Packet Pg. 63
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
In addition to the specific family/individual direct assistance we have provided Dublin individuals as
requested through calls and referrals to our office in Dublin, in this reporting period we are including those
we reached with resource provisions at Resource Fairs at Camilla Place, Wexford Way, and Carlow Court
as well as the August Back to School and Welcome event at Camp Parks and at the Back to School
welcome breakfast we presented at Valley High School.
Report 2
Re: Item #12 above, we stated 2,000 unduplicated Dublin residents would be served in our Agreement.
That number included an estimate of residents to be served through the benefit of resources and
volunteer opportunities included in the Tri-Valley Food Resources and Thanksgiving/Holiday Program
Guides and our monthly newsletters, which we produce and distribute as well as and our website. It's
impossible to document all the unduplicated Dublin residents we serve in this way. Also, it's impossible to
document the number of residents who are served through the volunte er connections we make through
calls to our office by residents seeking volunteer opportunities.
Since completing the application for the subject grant year, we have come to realize that our goal for
clients to be served and our reporting of clients serv ed is probably intended to reflect those we specifically
can document serving. For that reason our answers in Item #13 above reflect lower numbers, which
represent actual clients we have specific records of serving.
We do feel through all of our services 2,000 or more unduplicated Dublin residents will be served in the
subject grant year but that we will not have specific records to document that number served.
Report 3
Re: Item #12 above, we stated 2,000 unduplicated Dublin residents would be served i n our Agreement.
That number included an estimate of residents to be served through the benefit of resources and
volunteer opportunities included in the Tri-Valley Food Resources and Thanksgiving/Holiday Program
Guides and our monthly newsletters, which we produce and distribute throughout the Dublin community
as well as use of our website by the Dublin community as a source of volunteer opportunities and
information to help people in need. It's impossible to document all the unduplicated Dublin residents w e
serve in this way. Also, it's impossible to document the number of residents who are served through the
volunteer connections we make through calls to our office by residents seeking volunteer opportunities.
Since completing the application for the subject grant year, we have come to realize that our goal for
clients to be served and our reporting of clients served is probably intended to reflect those we specifically
can document serving. For that reason our answers in Item #13 above reflect lower numb ers, which
represent actual clients we have specific records of serving.
We do feel through all of our services 2,000 or more unduplicated Dublin residents will be served in the
subject grant year but that we will not have specific records to document th at number served.
Report 4
Re: item #12 above, we stated 2,000 unduplicated Dublin residents would be served in our Agreement.
That number included an estimate of residents to be served through the benefit of resources and
volunteer opportunities included in the Tri-Valley Food Resources and Thanksgiving /Holiday Program
Guides and our monthly newsletters, which we produce and distributed throughout the Dublin community
as well as use of our website by the Dublin community as a source of volunteer opport unities and
information to help people in need. It's impossible to document all the unduplicated Dublin residents we
serve in this way. Also, it's impossible to document the number of residents who are served through the
volunteer connections we make through calls received in our office by residents seeking volunteer
opportunities.
Since completing the application for the subject grant year, we have come to realize that our goal for
6.3.b
Packet Pg. 64
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
clients to be served and our reporting of clients served is probably inte nded to reflect those we specifically
can document serving. For that reason our answers in Item #13 above reflect lower numbers, which
represent actual clients we have specific records of serving.
We do feel through all of our services 2,000 or more unduplicated Dublin residents have been served in
the subject grant year but that we will not have specific records to document that number served.
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
-no answer-
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
-no answer-
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
-no answer-
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
-no answer-
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
-no answer-
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
-no answer-
6.3.b
Packet Pg. 65
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Community Resources for Independent Living
Independent Living Services and Housing
$ 8,000.00 $ 8,586.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
During the 1st Quarter of 2016-17, CRIL continued to work with persons with disabilities. CRIL's four
major emphases have been on: 1) assistance to find affordable housing, 2) travel training, 3) Assistive
Technology and. 4)Pre-Employment Services. These projects are progressing well.
Report 2
During the 1st Quarter of 2016-17, CRIL continued to work with persons with disabilities. CRIL's four
major emphases have been on: 1) assistance to find affordable housing, 2) travel training, 3) Assistive
Technology and. 4)Pre-Employment Services. The number of Dublin residents served during the 2nd
Quarter was 9. This brings the total for this FY to 14. These projects are progressing well.
Report 3
During the 3rd Quarter of 2016-17, CRIL continued to work with persons with disabilities. CRIL's four
major emphases have been on: 1) assistance to find affordable housing, 2) travel training, 3) Assistive
Technology and. 4)Pre-Employment Services. The number of Dublin residents served during the 3rd
Quarter was 0. The total number of Dublin consumers for this FY is 14. These projects are progressing
well.
Report 4
During the 4th Quarter of 2016-17, CRIL continued to work with persons with disabilities. CRIL's four
major emphases have been on: 1) assistance to find affordable housing, 2) travel training, 3) Assistive
Technology and. 4)Pre-Employment Services. The number of Dublin residents served during the 4th
Quarter was 6. The total number of Dublin consumers for this FY is 20.
At the end of FY2016-17, CRIL began to offer Work Incentives Planning and Assistance (WIPA) to Dublin
consumers. This service will continue into FY2017-2018. These projects are progressing well.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
N/A
6.3.b
Packet Pg. 66
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
5 9 0 6 20.00 Total Program
Participants
5 9 0 6 20.00 Total Dublin
residents
10.00 18.00 0.00 12.00 40.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
CRIL has met with the special education faculty of Dublin and Valley High Schools. CRIL is working to
develop a 4 month program which will provide students with support and needed information in the areas
of: benefits, disability history, pre-employment skills, assistive technology and travel training. A Dublin
resident, Romero, asked for help with finances, affordable housing and assistive technology. Since he is
hard of hearing, CRIL's AT Coordinator arranged for Romero to try out a pocket talker. With the pocket
talker, he is able to hear and has begun to work with different agencies (Spectrum, Salvation Army) to get
his financial matters in order. He has now begun to work with CRIL to help in his search for affordable
housing. He is now much more hopeful about his situation.
Report 2
CRIL has met with the special education faculty of Dublin and Valley High Schools. CRIL is working to
develop a 4 month program which will provide students with support and needed information in the areas
of: benefits, disability history, pre-employment skills, assistive technology and travel training. During this
2nd Quarter, CRIL's Travel Trainer worked with a Special Ed class at Valley High School. The students
were helped to understand how to use the public transit system and then went on a group trip to a
Disability Faire at Chabot College. At this Faire, the students were connected with various disability
resources that are available.
Usually about half of CRIL consumers are seeking help in the housing search process. In Dublin, while 4
consumers are seeking housing search assistance, 6 were seeking assistance with travel training with
public transit.
Report 3
This quarter was unusual. While CRIL had no new unduplicated consumers, work continued with the 14
Dublin consumers. CRIL's goal for 2016-17 is 20. At this present time, CRIL is at 70% of its goal.
Report 4
CRIL continued to provide services to Dublin residents: the three major areas were housing, travel
training, and pre-employment services. CRIL has begun working with Dublin High School to provide
transition services. CRIL has met with the faculty for Dublin's Special Education, as well as, provided
travel training.
10. Were any Dublin grant funds expended for this project during this reporting period?
6.3.b
Packet Pg. 67
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 80
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
20 NEW DUBLIN CLIENTS served by this project
0 NEW CLIENTS AGENCY-WIDE served by this
project
20 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Low Income (50% to 80% Median)
Very Low Income (30% to 50% Median)
Extremely Low Income (<30% Median)
0 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Seniors (62 and older)
Disabled
Female-Headed Households
0 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
White
White + HISPANIC
Black/African American
Black/African American + HISPANIC
Asian
Asian + HISPANIC
American Indian/Alaskan Native
6.3.b
Packet Pg. 68
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
American Indian/Alaskan Native + HISPANIC
Native Hawaiian/Other Pacific Islander
Native Hawaiian/Other Pacific Islander + HISPANIC
American Indian/ Alaskan Native and White
American Indian/ Alaskan Native and White + HISPANIC
Asian and White
Asian and White + HISPANIC
Black/African American and White
Black/African American and White + HISPANIC
American Indian/Alaskan Native and Black/African American
American Indian/Alaskan Native and Black/African American +
HISPANIC
Other/Multi Racial
Other/Multi Racial + HISPANIC
0 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
n/a
18. What is your goal for units of service for this fiscal year? n/a
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
Number of persons assisted with new
access to a service.
Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
0 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
Report 3
CRIL provided 66 counseling hours in the 3rd Quarter to Dublin's unduplicated consumers.
6.3.b
Packet Pg. 69
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
CRIL's Tri-Valley staff are quite familiar with the resources and services available in Dublin and the
surrounding cities. With our Tri-Valley office located in the Livermore Multi-Service Center, CRIL has
developed strong relationships with service providers at ECHO, Abode, the Livermore Housing Authority,
Dublin's Housing Services Department and other local agencies that provide housing & social services.
CRIL's full-time Independent Living Coordinator is a bilingual woman with a disability, and provides
disability peer support and role modeling to both English and Spanish speaking residents of Dublin. CRIL
has begun working with to work with students at Valley High School to provide transition services.
CRIL is a subcontractor with the Chronicle Season of Sharing program and has access to funding to
assist qualifying low-income residents with one-time delinquent mortgage or rent payments, security
deposits, funds for access modifications or other costs associated with retaining housing or moving into a
new home.
CRIL's Housing, Employment & IL Services will be administered through the following comprehensive
service methods:
1. Monthly Housing Workshops -
2. Monthly Job Club & 1:1 Employment Counseling
3. Monthly Travel Training Workshops
4. Individualized Travel Training Excursions on WHEELS, BART & AC Transit
5. Monthly Peer Support Groups
6. Individual Independent Living Plan development & coordination - CRIL's 2 IL Coordinators meet
individually with each consumer to develop a plan with specific steps & timelines for meeting goals
7. IL Coordinators refer or coordinate meetings with other service providers
8. IL Coordinators check in with each consumer every 30 - 60 days to see how they're doing with meeting
g
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
The Tri-Valley's Travel Coordinator worked with a group of Special Education students at Valley High
School. The students learned about CRIL services, ha d a travel training workshop, and traveled to the
Chabot College Disability Fair.
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
Yes, CRIL met our targeted goal for the 2016-2017 of 20 unduplicated consumers served. CRIL
continues to be a full-service disability office. Our mission is to provide advocacy and resources for
people with disabilities to improve lives and make communities fully accessible. This FY 2016 -17, CRIL
continued to experience growth in its newest programs: Travel Training.
Each consumer who seeks CRIL services works with a service coordinator to develop an Independent
Living Plan (ILP) with goals and activities to achieve their overall objective. Dublin consumers with
6.3.b
Packet Pg. 70
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
disabilities set 22 goals last year and met 4 (20%) of them. Also, many goals are longer term, such as
locating affordable, accessible housing, achieving economic self-sufficiency or acquiring disability
benefits. Longer-term goals often take more than one year to complete
CRIL expects continued growth in its programs in the Tri-Valley.
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
The limited availability of subsidized, affordable, accessible housing is a major concern for CRIL
consumers. The number of CRIL consumers who applied for Valor Crossing gives evidence to this. In
addition, the limited amount of public transportation restricts the independence of a number of CR IL's
consumers.
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
CRIL collaborates with a number of agencies in the Tri-Valley. We are located in a multi-service center
which helps provide comprehensive & rapid service delivery.
• ABODE (refer consumers back and forth)
• Alameda County Housing Authority (collaborate to find low-cost housing)
• Alameda County Public Authority for IHSS (collaborate to match consumers with caregivers)
• Alameda County Public Health (collaborate to find medical services)
• Alameda County Social Services (collaborate to find benefits)
• Alliance Healthcare (affordable health insurance our consumers)
• American Job Center (Pre-employment Job Services)
• AXIS Healthcare Center (collaborate to find medical services for consumers)
• Carlow Court at Emerald Vista (collaborate to provide services)
• Department of Rehabilitation (refer consumers back and forth)
• Dublin Senior Center (collaborate to provide services)
• ECHO (collaborate to find low-cost housing for consumers)
• Eden I & R (to fight housing discrimination against people with disabilities)
• FERC (collaborated to assist parents of psychotic children)
• Kaiser Permanente – Diablo Valley (medical services for consumers and support for Healthy Living
Workshops)
• Legal Assistance for Seniors (legal advice for our consumers)
• Dublin Chamber of Commerce (outreach to businesses)
• NAMI Tri-Valley (psychological counseling)
• PEERS (mental health support groups)
• Satellite Affordable Housing Associates (low-cost housing for consumers)
• St. Vincent de Paul (food assistance)
• Season of Sharing (Security Deposits & Delinquent Rent)
• STAND (domestic violence counseling)
• Tri-City Healthcare Center (medical services for consumers)
• WHEELS (para-transit services for consumers)
• Wicklow Square (services for Seniors)
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
City of Livermore-$10,000, City of Pleasanton-$15,617, CIL-$11,014, Dept. of Rehabilitation-$8983 City
of Hayward-$7,286
6.3.b
Packet Pg. 71
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Dublin Partnerships in Education
Community Grant
$ 7,000.00 $ 10,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
Challenge Day for Valley High School is scheduled for 2/23/2017 and the invoice has been paid by Dublin
Partners in Education. GearUP is scheduled to begin on January 2, 2017 and the facilitator has been paid
their first installment. Course materials have been purchased. Marketing flyers were produced to
advertise the GearUP program to the Valley High School students. Speakers have been identified and
slotted on the calendar, to present career preparation, advice and expertise. Challenge Day for Dublin
High School will take place and DPIE is awaiting notification of the date selected.
Report 2
Challenge Day for Valley High School is scheduled for 2/23/2017 and the invoice has been paid by Dublin
Partners in Education. GearUP is scheduled to begin on January 2, 2017 and the facilitator has been paid
their first installment. Course materials have been purchased. Marketing flyers were produced to
advertise the GearUP program to the Valley High School students. Speakers have been identified and
slotted on the calendar, to present career preparation, advice and expertise. Challenge Day for Dublin
High School will take place on March 15, 2017. The invoice for Dublin High School's Challenge Day has
been paid on January 3, 2017.
Report 3
Completed
Report 4
Completed.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
Report 1
The individual who originally submitted the grant request on behalf of DPIE, stated that there were 9100
students and their families served by the project. This individual counted all students within the Dublin
Unified School District. Challenge Day at Valley High School and Dublin High School affect students at
the high school level. GearUp, serves the students at the 11th and 12th grade levels at Valley High
School. The correct number of students is 1,015 not including their families.
6.3.b
Packet Pg. 72
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
0 0 9100 9100 18,200.00 Total Program
Participants
0 0 9100 9100 18,200.00 Total Dublin
residents
0.00 0.00 18,200.00 18,200.00 36,400.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
While we are currently planning our programs, our project/program will actually begin/launch in January
2017.
Report 2
The goals outlined in the application have been met and the project/program has been carried out
efficiently. All of the planning and setting the plan into motion have taken place. The actual programs will
actually begin/launch on January 10, 2017. Data and f eedback regarding the project will take place within
the next report.
Report 3
Programs were a success. Principals, teachers and students all provided positive feedback. Principals
count upon Dublin Partners in Education to provide funding for Challenge Day, which is a program to
alleviate bullying and teach appropriate social behaviors. GearUP Workforce Bootcamp is a program that
assists underserved students with resume creation, appropriate career dress, job application process and
interviewing, as well as how to identify their future career with matching their personality to opportunity.
Report 4
Program was successful. See report 3 for details. Impacts are life-long for every student.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
6.3.b
Packet Pg. 73
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 20,230
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
2,030 NEW DUBLIN CLIENTS served by this project
0 NEW CLIENTS AGENCY-WIDE served by this
project
2,030 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Low Income (50% to 80% Median)
Very Low Income (30% to 50% Median)
Extremely Low Income (<30% Median)
0 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Seniors (62 and older)
Disabled
Female-Headed Households
0 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
White
White + HISPANIC
Black/African American
Black/African American + HISPANIC
Asian
Asian + HISPANIC
American Indian/Alaskan Native
American Indian/Alaskan Native + HISPANIC
Native Hawaiian/Other Pacific Islander
Native Hawaiian/Other Pacific Islander + HISPANIC
American Indian/ Alaskan Native and White
American Indian/ Alaskan Native and White + HISPANIC
Asian and White
Asian and White + HISPANIC
Black/African American and White
Black/African American and White + HISPANIC
American Indian/Alaskan Native and Black/African American
American Indian/Alaskan Native and Black/African American +
HISPANIC
Other/Multi Racial
Other/Multi Racial + HISPANIC
0 total
6.3.b
Packet Pg. 74
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
n/a
18. What is your goal for units of service for this fiscal year? n/a
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
Number of persons assisted with new
access to a service.
Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
0 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
None
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
The funds were granted for Challenge Day at Valley High School (one day), Challenge Day at Dublin
High School (one day), and GearUp Workforce Bootcamp for the underserved students of Valley High
School. All funds were utilized.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
6.3.b
Packet Pg. 75
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
The entire community benefits from students learning how to become productive, well adjusted members
of society. Challenge Day helps students learn about others who are faced with adversity and helps those
who are coping with the adversity presented to them. Challenge Day carries an anti-bullying theme and
promotes community among the students. Understanding commonality and community enables them to
view the world with a wider lens.
GearUP Workforce Bootcamp teaches the creation of a great resume, how to present themselves to the
work environment and how to identify and strategize their employment pathways. The community benefits
from these students learning how to become responsible, dependable, engaged employees in the
workplace. Students discuss integrity, ethics and other work behaviors such as teamwork and being true
to their inner compass.
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
Yes. Dublin Partners in Education relies upon feedback from Principals, Teachers and Students who
participate in the Challenge Days. Our Board Members are also invited to attend and participate as
support leaders. Several of our Board Members were able to attend at the Dublin High School Challenge
Day workshop.
GearUP Workforce Bootcamp is a continual collaboration to make improvements to the program. The
team consists of Laurie Erceg, facilitator; Megan Pettis, Principal; Liz Buckley, Counselor; Donna
Dielissen, DPIE; and Chris Bennett, DPIE Board Member and Programs Chair.
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
None
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
CareerTrack Plus, Laurie Erceg, was the career counselor/facilitator for the GearUP Workforce Bootcamp
at Valley High School. The Challenge Day organization conducted the two, one day workshops at Valley
High School and Dublin High School.
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
Yes, Chevron contributed $1500 towards books, materials and scholarship funding for the Valley High
School GearUP Workforce Bootcamp at Valley High School.
6.3.b
Packet Pg. 76
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Easter Seals Bay Area
Easter Seals Kaleidoscope
$ 15,000.00 $ 15,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
The current project is underway. Easter Seals Kaleidoscope's underlining hope is to provide as many
opportunities that we can to foster an environment where youth and adults with disabilities succeed and
support each other, build a social network that is trusting within their circle of friends, and to feel more
comfortable within the community at large, and because of this, we are creating and implementing new
services and activities almost every day. In doing so out Lead Teachers work with various locations in the
surrounding area to create their calendars and implement structure, life skills, physical education, arts
and community integration.
Report 2
The current project is underway. During this time period the participants at Kaleidoscope went through the
transition of "Normal" school schedule to "Winter Break" schedule. During the "Winter Break" schedule
the participants attend from the hours of 8:00am to 6:00pm. Lead Teachers need to prepare more
activities, outings, and snack prep for the additional hours.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
Report 1
No modifications have been made to our goal. Invoices will be submitted after the three Lead Teachers
have completed and been paid for enough hours to reach the grant goal.
Report 2
No modifications have been made to this program.
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
28 28 56.00 Total Program
Participants
7 7 14.00 Total Dublin
residents
35.00 35.00 0.00 0.00 70.00 TOTAL
6.3.b
Packet Pg. 77
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
During this quarter the participants from Easter Seals Kaleidoscope have transitioned from the "summer
schedule" where participants attend from 8:00am to 6:00pm to the "school schedule" where they attend
from 2:00pm to 6:00pm. While participants need time to adjust to the new schedule, the Lead Teachers
plan their calendars accordingly allowing for down/relaxation time.
Report 2
Lead Teachers successfully planned and created calendars for the groups to have successful
programming. Parents are extremely happy with how the program planning has been handled and enjoy
hearing about their son/daughter out in the surrounding communities.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 14
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
2 NEW DUBLIN CLIENTS served by this project
2 NEW CLIENTS AGENCY-WIDE served by this
project
4 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Low Income (50% to 80% Median)
Very Low Income (30% to 50% Median)
Extremely Low Income (<30% Median)
0 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Seniors (62 and older)
Disabled
Female-Headed Households
0 total
6.3.b
Packet Pg. 78
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
White
White + HISPANIC
Black/African American
Black/African American + HISPANIC
Asian
Asian + HISPANIC
American Indian/Alaskan Native
American Indian/Alaskan Native + HISPANIC
Native Hawaiian/Other Pacific Islander
Native Hawaiian/Other Pacific Islander + HISPANIC
American Indian/ Alaskan Native and White
American Indian/ Alaskan Native and White + HISPANIC
Asian and White
Asian and White + HISPANIC
Black/African American and White
Black/African American and White + HISPANIC
American Indian/Alaskan Native and Black/African American
American Indian/Alaskan Native and Black/African American +
HISPANIC
0 Other/Multi Racial
Other/Multi Racial + HISPANIC
total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
n/a
18. What is your goal for units of service for this fiscal year? n/a
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
Number of persons assisted with new
access to a service.
Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
0 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
6.3.b
Packet Pg. 79
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
Report 1
Easter Seals Kaleidoscope appreciates the support that the city of Dublin has shown our program.
Report 2
Thank you for your continued support of our program. Easter Seals Kaleidoscope is very grateful of the
opportunity.
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
-no answer-
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
-no answer-
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
-no answer-
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
-no answer-
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
-no answer-
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
-no answer-
6.3.b
Packet Pg. 80
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Eden I&R, Inc.
2-1-1 Alameda County Communication System
$ 10,000.00 $ 10,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 4
During the FY16/17, 2-1-1 Alameda County was available to Dublin residents and employees in multiple
languages, 24 hours a day/7days a week/365 days a year, to access free, confidential, and verified
information and referrals for health, housing, and human services resources. Phone Resource Specialists
(PRS) conducted in-depth assessments with callers to determine the full breadth of their circumstances to
gauge their most pressing needs. The PRS completed call intakes and then searched Ede n I&R's
comprehensive health and human services resource database and housing database to find appropriate
services and/or housing referrals for that caller.
From July 2016 through June 2017, 2-1-1 Alameda County handled calls from 461 City of Dublin callers
via 2-1-1 and offered 644 health, housing, and human services referrals. During the reporting period, the
Information Management Department maintained 2-1-1’s health and human services database,
comprised of 1,174 agency records and 3,020 program records. The Housing Resource Department
maintained and verified available units in the county-wide 2-1-1 housing database. Units include
subsidized housing, low-income housing, transitional housing, and market-rate rental housing. Housing
issues (i.e. search assistance, deposit payment assistance, landlord/tenant issue resolution) continue to
be the primary requested need by 2-1-1 callers across the county. In response to this need, Eden I&R's
housing department continued to reach out to landlords and added 2,606 units to the housing database in
FY17.
Eden I&R submitted monthly report narratives and statistical reports to the City of Dublin that highlighted
2-1-1 activities and call samples.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
Report 4
Over a period of several months, Eden I&R staff steadily migrated both the health and human services
database and housing database to a cloud-based database system, accessible to our staff by any
location with Internet. Additional features include the ability to text out referrals to callers, an enhanced
quality assurance follow-up call form, and an email resource verification request function for departments
to more easily track resource updates and changes. On July 1st, 2016, the organization launched the
new database system, iCarol. 2-1-1 and the Housing Department migrated in Q1 and After Hours and the
Roving Department completed migration onto the new system during Q2. Staff continue to offer
management staff feedback related to the department databases and call forms with the intent to
streamline resource updates and call handling processes. Management staff have worked closely with all
6.3.b
Packet Pg. 81
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
staff to ensure a smooth transition to the new database system. Eden I&R continued to improve
efficiencies with reporting and assessment processes throughout this fiscal year, concluding the first year
of using the new system.
In FY18, pending funding, Eden I&R endeavors to implement additional features to improve upon our
service delivery to 2-1-1 callers and further enhance the call experience, including a text and chat feature
for the public to use to request referrals via their cell phone or from the 2-1-1 Alameda public website.
The Information Management Department is working to enhance 2-1-1 Alameda County's online resource
directory so that the public also has access via the online resource directory to search for the very latest
information about free and low-cost resources throughout Alameda County.
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
66131 66,131.00 Total Program
Participants
461 461.00 Total Dublin
residents
0.00 0.00 0.00 66,592.00 66,592.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 4
Throughout FY17, 2-1-1 Alameda County provided Dublin callers with access to critical information and
referrals from Eden I&R's housing resources and comprehensive health and human services databases.
At the end of the fiscal year, the services database grew to 3,020 program resources and the housing
department added 2,606 new units to the housing database, well exceeding the target of 450 units. 2-1-1
staff participated in weekly in-service trainings that included presentations by community partners and
service providers so that staff could learn about and ask questions about programs and services .
Additionally, staff attended numerous tabling and outreach events in Dublin, made presentations to the
public, and networked with emergency managers and community partners at meetings.
Eden I&R staff members provided outreach within the Tri-valley by attending various events and providing
outreach materials to agencies and government offices that serve Dublin residents. Eden I&R participated
at Dublin-based events and activities during the Fiscal year, including:
- Yellow Command/Urban Shield 2016
- Tri-Valley Hiring Event
- 2016 Re-entry Expo at Santa Rita Jail
- City of Dublin Volunteer Fair at Dublin Volunteer Day
- SWMHE - Statewide Medical Health Tabletop Exercise
Eden I&R remains very active in partnership with the Office of Emergency Services, VOAD, American
Red Cross, FEMA, and other governmental agencies and nonprofits in disaster preparedness and
response.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
6.3.b
Packet Pg. 82
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 500
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
461 NEW DUBLIN CLIENTS served by this project
65,670 NEW CLIENTS AGENCY-WIDE served by this
project
66,131 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Low Income (50% to 80% Median)
Very Low Income (30% to 50% Median)
Extremely Low Income (<30% Median)
0 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Seniors (62 and older)
Disabled
Female-Headed Households
0 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
White
White + HISPANIC
Black/African American
Black/African American + HISPANIC
Asian
Asian + HISPANIC
American Indian/Alaskan Native
American Indian/Alaskan Native + HISPANIC
Native Hawaiian/Other Pacific Islander
Native Hawaiian/Other Pacific Islander + HISPANIC
American Indian/ Alaskan Native and White
6.3.b
Packet Pg. 83
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
American Indian/ Alaskan Native and White + HISPANIC
Asian and White
Asian and White + HISPANIC
Black/African American and White
Black/African American and White + HISPANIC
American Indian/Alaskan Native and Black/African American
American Indian/Alaskan Native and Black/African American +
HISPANIC
Other/Multi Racial
Other/Multi Racial + HISPANIC
0 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
n/a
18. What is your goal for units of service for this fiscal year? n/a
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
Number of persons assisted with new
access to a service.
Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
0 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
For FY 2017, Eden I&R submitted monthly report narratives and statistical reports to the City of Dublin.
Below
are call examples from City of Dublin callers from Fiscal Year 2017:
~ A Dublin resident called seeking 2-3 bedroom units for $1500/month rent. The caller had low income,
was a senior, and was living with a physical disability. She was eligible for low income housing. 2 -1-1
referred the caller to three low-income housing waitlists.
~ A female Dublin resident, with a mental health disability, phoned 2-1-1 requesting referrals to mental
6.3.b
Packet Pg. 84
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
health therapists that accept Medi-Cal as a form of payment. 2-1-1 referred the caller to Axis Community
Health in Pleasanton, which offers mental health counseling for various behavioral issues and accepts
Medi-Cal; she was also referred to the Outpatient Counseling Program offered by La Familia Counseling
Service in Hayward and accepts Medi-Cal; she was referred to the Psychology Clinic at the University of
California in Berkeley, which offers psychotherapy on a sliding-scale basis; and finally she was referred to
Pathways to Wellness Medication Clinic in Oakland, which also offers mental health therapy to persons
on Medi-Cal.
~ A single female resident of Dublin called 2-1-1 for assistance finding shelter and transportation
resources. The caller was referred to the Women’s Shelter-Berkeley Food and Housing Project, the
Berkeley Emergency Storm Shelter which was open on account of the extreme high temperatures, and to
Bay Area Rapid Transit’s Discount Tickets’ and Regional Transit Connection.
2-1-1 callers are invited to leave a message on the caller feedback line. Below is feedback from a Dublin
caller:
"Oh hello, I am in Dublin California, and I want to compliment you so much for the wonderful assistance.
This is the first time that I ever called 2-1-1, and I am going to pass it to my friends. Thank you very much
and have a good day."
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
2-1-1 Alameda serves the most vulnerable residents of Dublin and empowers them to find and seek help
to improve livelihoods. Funding for 2-1-1 allows Eden I&R to successfully deliver free access to
information and referral services and provide 24/7, multilingual, and confidential resource referrals. In
parallel to the City of Dublin's mission to "promote and support a high quality of life which ensures a safe
environment that fosters new opportunities," Eden I&R's 2-1-1 program connects Dublin residents to
critical housing, health, and human services resources and promotes self -sufficiency to effect positive
change on their lives.
Thank you to the City of Dublin for your continued partnership and financial support.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
Countywide highlights of 2-1-1 Alameda County during FY 2017 include: 2-1-1 handled 66,131 calls and
provided 98,908 referrals to critical health, housing, and human services resources; Eden I&R’s phone
line staff handled an additional 10,659 after-hours calls for Alameda County’s Adult Protective Services,
Child Protective Services, Foster Care Placement, and Public Guardian; Eden I&R’s websites, including
our online 2-1-1 health and human services resource directory, received 217,868 pageviews from 68,908
unique sessions/visitors; 2,606 units of affordable housing were added to the Eden I&R housing resource
database and 3,020 program records were updated in Eden I&R’s health and human services database,
together providing the public with the most comprehensive resource databases available in Alameda
County; and Eden I&R staff and volunteers participated in 117 community events and fairs and distributed
over 60,000 pieces of outreach material throughout Alameda County. In 2017, Eden I&R’s celebrates its
10th year of providing the 2-1-1 service to Alameda County, while successfully achieving our mission of
“linking people and resources.”
6.3.b
Packet Pg. 85
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
Eden I&R reached 92% of the total number of calls handled from Dublin callers, 39 calls shy of our target.
As anticipated, our call volume increased during the second half of the year, nearly doubling the number
of Dublin calls handled in the latter six months than in the first. This was due partly to an overall increase
in call handling volume in the latter part of the year, as well as staff becoming more fluent using the new
database system to handle calls. We will continue to seek out opportunities in Dublin to share our service
with the community, inviting new callers to use 2-1-1, ultimately increasing our calls handled figure.
2-1-1 Alameda County closed out its first first fiscal year after making the ambitions migration of all
programs to a new cloud-based online database system. Throughout the year, despite staff shortages,
the call center staff worked diligently to increase call handling volume, decrease abandoned call rates,
and to sustain high client satisfaction. Quarter four exhibited success in each of these areas, wi th June
statistics highlighting that 2-1-1 handled more calls than during any previous month, while also achieving
the lowest abandoned call rate of the fiscal year. Of all callers surveyed in FY17, 98% stated that they
would refer 2-1-1 Alameda County to friends and family.
Given the many hurdles that the organization overcame throughout the year, including the transition of
executive director leadership, FY 2017 proved to be a fruitful and promising year. With the bulk of
changes now behind us, we move into FY 2018 confident that the foundations in place after successfully
completing this pivotal year will provide the base to continue to build and strengthen our programs.
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
Migration to two new databases challenged the organization and required great collabo ration by all staff
to successfully achieve this feat. Throughout the fiscal year, Eden I&R staff worked together to improve
efficiencies of reporting and assessment processes. Leadership staff dedicated time and resources to
test, edit, and improve upon features in the resource database and within call intake forms. Additionally,
feedback from staff proved to be helpful in identifying needs and areas for improvement. The year
consisted of many opportunities to train, coach, and monitor staff on this new system, as well as to fine
tune and improve the user experience within the database.
Throughout the first half of the fiscal year it became apparent that call handling numbers had dipped,
directly related to staff requiring more time to complete call intak es on the new system. However, as
anticipated, our call volume significantly increased during the second half of the year. We attribute the
increased call volume in part because of a concerted effort by staff to complete follow-up quality
assurance calls. Additionally, with dedicated training and mentoring, staff became more fluent using the
new database system to handle calls as the year progressed. We anticipate that call handling volumes
will continue to trend upward into the new fiscal year.
In FY18, Eden I&R endeavors to complete phase two of this project and to upgrade the organization's
phone system to a cloud-based phone/internet environment, allowing 2-1-1 Alameda to be completely
mobile, if needed, after a disaster.
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
6.3.b
Packet Pg. 86
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Eden I&R relies upon its mutual and longstanding partnerships with landlords and services providers
across Alameda County to continually seek out ways to collaborate and share resources, ultimately
improving the livelihoods of people in our communities. The agency works directly with numerous
organizations and participates in many collaborative groups. For example, Eden I&R partners with other
Bay Area 2-1-1 service providers to develop mutual support systems and data sharing agreements; is an
active member/participant of emergency preparedness and response groups with the County’s Office of
Emergency Services and the Public Health Department, among others; is a member of collaborations like
EveryOne Home, Workforce Development Board, and Alameda County Probation Department; and
provides outreach for Medi-Cal, EITC, CA Free Tax Assistance Events, and Help Me Grow - a program of
First 5 Alameda County that specializes in information and referral for families with children age five and
younger.
2-1-1 helps callers access resources to overcome individual crises on a daily basis, but when disaster
strikes a larger community, 2-1-1 is ready to assist during these larger scaled events as well. Eden I&R
maintains a close partnership with disaster response agencies and organizations throughout the city,
region, and county and continually seeks opportunities to participate in drills and trainings. When disaster
strikes, Eden I&R is prepared to answer the call from the Emergency Operations Center to assist and
serve as the public communication system for the county.
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
This funding for FY16/17 breaks down as follows:
City of Oakland $120,000
City of Alameda $22,000
City of Albany $5,000
City of Berkeley $35,000
City of Dublin $10,000
City of Emeryville $5,000
City of Fremont $20,000
City of Hayward $40,000
City of Livermore $15,000
City of Newark $15,000
City of Piedmont $5,000
City of Pleasanton $14,000
City of San Leandro $30,000
City of Union City $10,000
2-1-1 is currently funded by several county departments and public funders. These departments, and
funding amounts, have varied since 2007 depending on contractual requirements:
CHOICES $61,855
Alameda County Probation Department $30,000
Alameda County Social Services Agency $154,347 (4 separate contracts)
Alameda County Workforce Development Board $25,000
Alameda County Public Health/MAA $157,814
AC Transit $129,600
Eden Heath District $18,100
Private Sector: In addition to support from individual donors and income from the sale of the Big Blue
Book, 2-1-1 receives funding from assorted foundations and corporations:
Computers and Communications Industry Association $20,000
Eden Area Foundation $5,000
Firedoll Foundation $20,000
First 5 Alameda County $32,000
Fremont Bank $10,000
6.3.b
Packet Pg. 87
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Hitachi High Technologies $2,500
Kaiser $52,500
PG&E $26,000
Ross Dress for Less $2,000
Simpson Strong Tie $2,500
Thomas J Long Foundation $50,000
United Way $58,900
Walter and Elise Haas Foundation $95,000
Wells Fargo $2,500
6.3.b
Packet Pg. 88
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Habitat for Humanity East Bay/Silicon Valley, Inc.
Homebuyer Financial Literacy Counseling Program
$ 9,000.00 $ 10,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
The first quarter of this grant period was devoted to program planning, marketing and communication with
partner agencies, including scheduling and development of materials for a variety of financial education
workshops. The proposed workshops include a money management workshop series for the Tri-Valley
One Stop Career Center in Dublin, a credit workshop for the Dublin Library, another money management
workshop for the Dublin Senior Center and a HUD-certified 8-hour First Time Homebuyer Workshop.
Report 2
During quarter #2, workshop preparation and delivery began. Through a partnership with the Tri-Valley
One-Stop Center, a regular workshop schedule was developed to provide money management
workshops for people concerned about how to manage financially when income was limited due to their
current employment situation while not putting current housing at risk. We also worked with the City's staff
to reach Dublin residents for a HUD-certified eight-hour First Time Homebuyer Class. This class was
conducted at the Dublin Civic Center.
Report 3
During quarter #3, we continued scheduled workshops with the Tri-Valley One-Stop Center and
conducted a workshop for the general public at the Dublin Library on Credit Reports and Credit Scores
with total attendance of 23 individuals. We also provided some one-on-one counseling at the Tri-Valley
One Stop Center at the end of the workshops to address individual needs, such as credit repair and
mortgage refinance.
Report 4
During quarter #4, we continued scheduled program workshops with the Tri-Valley One-Stop Center and
provided one-on-one counseling for several clients. One client is seeking ongoing counseling services
and will continue to come to our Oakland office after the end of the grant period.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
Report 3
Due to the low attendance at workshops at the one stop center, we consolidated the two workshops per
month into one workshop per month and combined the two subject matters of money management and
credit.
6.3.b
Packet Pg. 89
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
0 24 32 8 64.00 Total Program
Participants
0 6 10 4 20.00 Total Dublin
residents
0.00 30.00 42.00 12.00 84.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
The project is on track to reach out to a variety of audiences within the City of Dublin, specifically
targeting low income or first time homebuyers. Client data is not reported below as this quarter was the
planning, marketing and scheduling phase of the project. Implementation will begin in the 2nd quarter.
Report 2
A total of four workshops were conducted during this time period -- with one of them being an eight-hour
class. Based on that, we believe the program was successful. Evaluations that were conducted at the end
of each workshop supported improved knowledge of all subjects with the average increase in knowledg e
from the start of each workshop to the end of each workshops of 66%. With voluntary attendance at each
workshop, the total number of participants was not as high as we hoped.
Report 3
A total of four workshops were conducted during this quarter -- with one of them being a workshop on
credit that was conducted at the Dublin Library for the general public. Knowledge of the subject matter
from the beginning of each workshop to the end of each workshop was increased by 72%. One-on-one
counseling continued to be provided to participants in the workshops at the Tri-Valley One-Stop Center.
Report 4
We provided a total of two workshops during this quarter and had two clients reach out for one-on-one
counseling services. Based on the evaluations completed at the end of each workshop, knowledge
increased by an average of 65% from the start of each workshop to the end of the workshop. Overall, we
believe that the program achieved moderate success. Because of our partnership with the Tri-Valley One-
Stop Center we will continue to provide ongoing periodic workshops for their clients even after the funding
period. Our next workshop is scheduled for October 3.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11.Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 200
6.3.b
Packet Pg. 90
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
20 NEW DUBLIN CLIENTS served by this project
64 NEW CLIENTS AGENCY-WIDE served by this
project
84 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
4 Low Income (50% to 80% Median)
1 Very Low Income (30% to 50% Median)
4 Extremely Low Income (<30% Median)
9 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
4 Seniors (62 and older)
0 Disabled
7 Female-Headed Households
total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
7 White
1 White + HISPANIC
3 Black/African American
0 Black/African American + HISPANIC
5 Asian
0 Asian + HISPANIC
0 American Indian/Alaskan Native
0 American Indian/Alaskan Native + HISPANIC
3 Native Hawaiian/Other Pacific Islander
0 Native Hawaiian/Other Pacific Islander + HISPANIC
0 American Indian/ Alaskan Native and White
0 American Indian/ Alaskan Native and White + HISPANIC
0 Asian and White
0 Asian and White + HISPANIC
0 Black/African American and White
0 Black/African American and White + HISPANIC
0 American Indian/Alaskan Native and Black/African American
0 American Indian/Alaskan Native and Black/African American +
HISPANIC
3 Other/Multi Racial
0 Other/Multi Racial + HISPANIC
22 total
6.3.b
Packet Pg. 91
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
Number of Dublin residents served
18. What is your goal for units of service for this fiscal year?
50 individuals
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
16 Number of persons assisted with new
access to a service.
Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
16 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
Report 1
During this quarter we have successfully reached out to a number of agencies within the City of Dublin
with the following results: 1) Set up regular and ongoing workshops at the Tri-Valley One-Stop Career
Center to help clients learn how to manage financially, protect credit, budget and reach out to creditors
during a period of reduced income; 2) Set up a financial education workshop to offer to library patrons to
help them understand credit and credit scores, credit repair, how to correct errors reported and establish
a positive credit history, and 3) provide detailed information to first time homebuyers in an eigh t-hour
workshop covering information from deciding if homeownership is right for them -- all the way to closing
on a loan. The first time homebuyer workshop is a HUD-certified workshop which satisfies lender and
local government program education requirements. In addition, at the request of the Dublin Senior
Center, we have submitted a proposal to them for a financial workshop to address managing financially
on a fixed income.
Report 2
While workshops were delivered in the City of Dublin, Dublin residenc y was not a requirement in order to
participate. However, through our outreach efforts, we did communicate the availability of the services
offered (including one-on-one counseling) to residents who may seek information in the future.
6.3.b
Packet Pg. 92
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Report 3
While there were 23 individuals that attended the credit workshop at the library, only 9 individuals
completed the data intake form and some of those were incomplete -- the participants did not include their
name, address or information about age and income. Numbers reported were only from the information
reported on the data intake forms that were completed. Total attendance was determined based on the
number of information packets distributed, but Dublin residency could not be determined. Even based on
the evaluations that were returned, it was determined that there was a benefit of improved knowledge of
the subject matter.
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
Habitat for Humanity East Bay/Silicon Valley was awarded $9,000 to fund financial education workshops
and provide one-on-one counseling for the Dublin community that covered money management topics,
including credit and budgeting, and information geared to first time homebuyers. In addition, one -on-one
counseling was provided that covered these same topics.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
Through this program, we were able to reach a variety of audiences: 1) individuals who, facing the loss of
a job, needed information on how to manage financially while looking for work, 2) individuals who needed
information about purchasing a home for the first time, and 3) individuals from the general public who
were interested in learning about credit and credit scores. In all situations we measured the increase in
knowledge that was obtained by attending a workshop. Based on evaluation forms distributed at each
workshop, there was an average increase in knowledge of each subject matter of 70%. Some of the
comments received included: "This workshop has convinced me I can fix my credit problems", "It
motivated me to do a budget." "I will keep saving to create a cushion in case of unforeseen
circumstances", "Great intro class for a novice! I now have a good understanding of terms, scenarios,
things to look out for and, perhaps most importantly, the steps to becoming a homeowner."
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
This program achieved moderate success. We successfully reached out to a variety of audiences at
various locations in the City of Dublin to increase knowledge of a variety of financial education topics. We
were also able to establish an ongoing relationship with the Tri-Valley One-Stop Career Center. Our
target was to reach 50 individual residents of the City of Dublin. While we can document that we reached
20 residents of the City of Dublin, we believe we reached more than that, based on the fact that many of
the people who attended the workshop at the Dublin Library did not complete the Intake Form distributed
or did not include address on the forms that were turned in. In addition to the number of residents
reached through our workshops and counseling program, the results of increase in knowledge and the
comments on evaluation forms clearly demonstrated a successful outcome in reaching goa ls.
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future years?
6.3.b
Packet Pg. 93
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Total numbers of people reached could have been higher. We started with workshops at the Tri-Valley
One-Stop Career twice a month, but reduced the number to once a month due to a smaller than hoped
for attendance. Although we will continue periodic workshops at the career center, we would reach out to
other organizations, as well, in order to reach more people. The workshop at the library was well
attended, as was the first time homebuyer workshop.
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
Our organization partnered with the Tri-Valley One-Stop Career Center to provide workshops to their
clients on managing financially during a period of reduced income due to unemployment. Workshops
were held monthly at the career center. In addition, one -on-one counseling was available to clients
following workshops and at other scheduled times. We will continue to provide workshops at the career
center following the end of this grant period with the next one scheduled for October 3.
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
No additional funding was used.
6.3.b
Packet Pg. 94
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Hope Hospice, Inc
Grief Support Center and Hospice Volunteer Program
$ 15,000.00 $ 15,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 4
Grief Support Center
To better meet the grief and loss needs of families in Dublin and the surrounding areas, Hope Hospice's
Grief Support programs expanded its services Spring, 2017. We now offer a wider variety of grief support
services including a drop-in bereavement support group and the Bridge program for grieving children and
teens. Beginning this fall, additional programs, including a parent loss support group, an 8-week support
groups and holiday and creative arts workshops will be offered. We continue to offer these services at no
charge and increase our support to the community, including providing grief support to local schools and
other organizations.
Volunteer Program
Hope Hospice has experienced a significant growth in our patient census over the past few years. We
ended our fiscal year on June 30 with total of 546 (non -duplicated, 16-17 FY) hospice admissions that
were 48% higher than the previous fiscal year. As a result, requests for volunteer home visits for hospice
and advanced illness care patients have increased. To help fulfill these growing requests, we are
currently recruiting new volunteers. Since January we have deployed 11 fully trained new Hom ecare
volunteers, and 14 are currently in training. We are also working to recruit additional volunteers for our
dementia and bereavement programs.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
Report 4
Hope Hospice launched its Drop-In Support Group on June 7, so it is in an early stage of implementation.
The group meets on the first and third Wednesday of every month. It is for all kinds of loss (spouse,
parent, sibling, etc.) and there are no prerequisites for admission to this group. Anyone can participate at
any time during their grief journey. The new drop-in group has averaged 5-7 participants on a routine
basis, and continues to grow.
In the fourth quarter of 2017, we are adding two additional loss-specific support groups for adults: Spouse
and Partner Loss and Parent Loss.
The Bridge program is currently in development with the goal of offering support to grieving children by
the first quarter of 2018.
6.3.b
Packet Pg. 95
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
The bereavement needs of those we serve in the community continue to evolve; as evidenced by
continued quality improvement. With outreach and communications, services continue to grow.
We measure the effectiveness of the Volunteer program with an evaluation survey that is completed by
the patient's caregiver and family members to measure the quality and usefulness of the services they
received, as well as that of the volunteers who provided services to them. Of those surveyed, 95.8 % 16-
17 FY stated that the volunteer services they were offered and used were the right amount, this compares
favorably to 90.2 % 15-16 FY score.
We will continue to assess the efficacy of our programs, looking to improve and meet the needs of our
patients and their families, and communities we serve.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 190
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
73 NEW DUBLIN CLIENTS served by this project
1,072 NEW CLIENTS AGENCY-WIDE served by this
project
1,145 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Low Income (50% to 80% Median)
Very Low Income (30% to 50% Median)
Extremely Low Income (<30% Median)
0 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Seniors (62 and older)
Disabled
Female-Headed Households
0 total
6.3.b
Packet Pg. 96
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
White
White + HISPANIC
Black/African American
Black/African American + HISPANIC
Asian
Asian + HISPANIC
American Indian/Alaskan Native
American Indian/Alaskan Native + HISPANIC
Native Hawaiian/Other Pacific Islander
Native Hawaiian/Other Pacific Islander + HISPANIC
American Indian/ Alaskan Native and White
American Indian/ Alaskan Native and White + HISPANIC
Asian and White
Asian and White + HISPANIC
Black/African American and White
Black/African American and White + HISPANIC
American Indian/Alaskan Native and Black/African American
American Indian/Alaskan Native and Black/African American +
HISPANIC
Other/Multi Racial
Other/Multi Racial + HISPANIC
0 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
n/a
18. What is your goal for units of service for this fiscal year? n/a
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
Number of persons assisted with new
access to a service.
Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
0 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
6.3.b
Packet Pg. 97
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
Report 4
We did not reach the goal of 190 clients this past 16-17 FY. While the agency experienced a growth of 48
percent in NEW CLIENTS AGENCY-WIDE, the number of Dublin residents served did not meet the
numeric goal. Our referral sources are typically skilled nursing facilities, senior residential facilities and
Dublin does not have as many community resources available. Comparing the average age of individuals,
Dublin has the lowest average age of 35; versus Livermore - 38 and Pleasanton - 40. Looking into senior
living housing (www.seniorhousingnet.com) amongst the cities , Dublin has the lowest number of senior
housing at 539, Pleasanton - 578, and Livermore - 590.
We will focus and outreach to our seniors in need within our Dublin community.
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
The grant helped pay for a portion of the salaries of the Grief Support Center Director, Children's Grief
Support Provider, and the Volunteer Program Director. All hospice organizations are required by law to
have a grief support and a volunteer program but these services are not billable or reimbursable through
insurance or other subsidies. The program directors ensure the oversight and facilitation of services. For
instance, grief support program provides support, from one-to-one sessions to group settings for adults,
age-appropriate group sessions for children. Grief -related workshops, memorial events and on-site
support for local schools are offered to the community.
The volunteers program provides an essential array of support to patients and their families. Hope
Hospice’s robust volunteer program is unique and helps us to deliver a higher qu ality of compassionate
care. Patient care volunteers provide companionship through listening, reading, art, and their presence of
just “being there”. In addition, respite care is offered which affords the patient’s primary caregiver a
chance to run errands or have an afternoon off. Trained or certified volunteers deliver Art Therapy,
Massage Therapy, Cosmetology services to our hospice patients. Volunteers also provide during the time
of death process by providing bedside vigil.
All grant money has been invoiced and expended.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
Grief Support
• Drop-In Support Group
• Spouse and Partner Loss
• Parent Loss
• Bridge program
6.3.b
Packet Pg. 98
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Responses obtained from client satisfaction surveys and comparisons of grief counseling providers in our
service area, Hope Hospice has implemented an extensive overhaul of our bereavement program – The
Center for Grief and Loss. Barriers to accessing care (such as complicated intake as assessment
processes, wait-lists to access services, and limited group support access) have been eliminated. This
streamlined process offers bereaved clients much-needed immediate access to grief support with minimal
time spent completing forms and undergoing assessments.
Volunteer Program
• 11 fully trained homecare volunteers
• 14 volunteers in training
• As patient requests have grown, it became necessary for Hope’s part-time Volunteer Assistant to take
on additional responsibilities and assume the role of part-time Volunteer Coordinator.
• A new volunteer portal was developed to allow volunteers to directly acce ss requests for services and to
connect with members of the team. Their service logs are entered, approved by the volunteer coordinator
and added directly to the patient chart.
• The volunteer community educator became a per diem employee to continue leading our robust
community Family Caregiver Education Series. The educational series continues to offer monthly classes
in the Dublin office. Classes are presented by volunteer and pro-bono professional educators. This
program continues to be popular with our family caregivers.
• To help bring quality of life to our dementia patients and preserve their dignity by exploring their
uniqueness, life history and preferences, "All About Me" dementia program was created. Volunteers for
this program have been trained and properly screened per Medicare standards for hospice volunteers.
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
Our staff provided 322 grief support service contacts to Dublin residents during 16 -17 FY. This service
increased by 3% from 15-16 FY service count.
As previously stated, bereaved family members of hospice patients have an opportunity to respond to
satisfaction surveys regarding the care and support they received from the Center for Grief and Loss.
Hope Hospice prides itself in the consistently high marks it receives from the families we care for. On
average, 87.5% of all clients accessing bereavement support have ranked our services as “Very Well”.
These survey results place Hope Hospice’s Center for Grief and Loss consistently above both State and
National providers of hospice bereavement services, wherein the average National average is 74.8%.
During this funding cycle our satisfaction survey results have met the goals and outcomes described in
the performance measure of the original application.
Our volunteers provided 48 volunteer ser vice contacts to Dublin residents during 16-17 FY. Service
contacts increased by 85% from 15-16 FY service count. We measured the effectiveness of the Volunteer
program with an evaluation survey that is completed by the patient's caregiver and family members to
measure the quality and usefulness of the services they received, as well as that of the volunteers who
provided services to them. Of those surveyed, 95.8% stated that the volunteer services they were offered
and used were the right amount.
We have seen through the year that many volunteers have been in a position to provide comfort and
companionship to patients and families in ways which no one else could have done. We will continue to
assess the efficacy of our programs, looking to improve and meet the needs of our patients and their
families, and communities we serve.
6.3.b
Packet Pg. 99
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
Hope Hospice firmly believes the continuous quality improvement implemented during this funding cycle
has greatly enhanced our ability to serve an even larger number of grieving communit y members by
eliminating the above referenced barriers to care. Those in need of bereavement support can now focus
on working through their grief process reassured in knowing the Center for Grief and Loss is there to
support them throughout their process with immediate, easy and always free access to care.
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
Grief Support Center
• Pleasanton Unified School District – Contracted to provide grief and loss support and Crisis Intervention
Stress Management (CISM) services to the staff and student body on as “as needed” basis or in times of
natural or man-made disasters
• Hospice of East Bay – Collaborate with their Bereavement Services Program in order to best ensure all
bereaved adults, adolescents and children in the East Bay region have access to the high quality grief
and loss support regardless of ability to pay.
• Handling the Holidays workshop at St Charles Boromeo Church in Liverm ore and at Stoneridge Creek in
Pleasanton
Volunteer Program
• Received training for hospice volunteers from Pat Carver and Teaching transitions; Volunteer Match
provides volunteer leads at a low cost; Many local media outlets and chambers of commerce support our
outreach volunteer recruiting efforts; Valley Humane Society provides canine companion teams to be
cross-trained as hospice Homecare volunteers to form our Canine Comfort volunteers.
• Pro-bono and volunteer services rendered to provide the Family Caregiver Education Series at no cost
to the community:
LAS-HICAP (Legal Assistance for Seniors/Health Insurance Counseling and Advocacy Program,
Alameda County Horizon Elder Law, San Ramon (Julie Fiedler, Esq)
• Comfort Keepers (In-Home Services) - pays for national dementia speaker, Laura Wayman
• Visiting Angels (In-Home Services)
• Stanford Health/ValleyCare/Lifestyle Rx - Elaine Brovent (Tai Chi instructor)
• Barbara F. Strouzas, MFT
• Gary Hicklin, Director of Technology (retired), Pleasanton Unified School District
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
Grief Support Center
• City of Pleasanton $5,000
• Wells Fargo Foundation $5,000
Volunteer Program
• Pleasanton Weekly Holiday fund $7,200
• Rotarian foundation of Livermore: $5,000
• Deacon Charitable Fund: $3,000
• Hindu Community and Cultural Center: $1,000
• Rotary Club of Pleasanton: $2,000
6.3.b
Packet Pg. 100
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
• Kiwanis Club of San Ramon: $1,250
• City of Pleasanton: $5,000
• General Federation of Women's Club: $500
We did not receive the eBay, Joseph and Vera Long Foundation, or Heffernan grants in 16-17 FY.
6.3.b
Packet Pg. 101
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Open Heart Kitchen
Dublin Meal Programs
$ 13,578.60 $ 15,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
Activity Underway.
Open Heart Kitchen served prepared, nutritious meals, to the low income residents of Dublin through our
Hot Meal Program 1 day a week at Pathway Church, through our Senior Lunch Program 5 days a week at
the Dublin Senior Center, and through our Weekend Bag Lunch Program to low income children in the
Dublin Unified School District and low income residents in the Groves Housing Development.
Report 2
Activity Underway.
Open Heart Kitchen served prepared, nutritious meals, to the low income residents of Dublin through our
Hot Meal Program 1 day a week at Pathway Church, through our Senior Lunch Program 5 days a week at
the Dublin Senior Center, and through our Weekend Bag Lunch Program to low income children in the
Dublin Unified School District and low income residents in the Groves Housing Development.
Report 3
Activity Underway. Open Heart Kitchen serves prepared, nutritious meals to the low income residents of
Dublin through our Hot Meal Program 1 day a week at the Church of Latter Day Saints, through our
Senior Lunch Program 5 days a week at the Dublin Senior Cent er, and through our Weekend Bag Lunch
Program serving low income children in the Dublin Unified School District.
Report 4
Activity Underway. Open Heart Kitchen serves prepared, nutritious meals to the low income residents of
Dublin through our Hot Meal Program 1 day a week at the Church of Latter Day Saints, through our
Senior Lunch Program 5 days a week at the Dublin Senior Center, and through our Weekend Bag Lunch
Program serving low income children in the Dublin Unified School District.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
N/A
6.3.b
Packet Pg. 102
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
2857 806 3114 3544 10,321.00 Total Program
Participants
635 69 595 681 1,980.00 Total Dublin
residents
3,492.00 875.00 3,709.00 4,225.00 12,301.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
The goals outlined in our application were exceeded.
Dublin Senior Lunch Program: We served 2019 meals in Q1
Dublin Hot Meal Program: We served 1359 meals in Q1
Dublin Weekend Bag Lunch Program: We delivered 8928 bagged meals in Q1 (7 Dublin schools and 1
low-income housing development)
TOTAL Dublin meals in Q1:12306
Our summer school bag lunch program included 2 Dublin schools and 2 Dublin low-income housing
developments
Report 2
The goals outlined in our application were exceeded.
Year to date we have served 704 Dublin clients.
Dublin Senior Lunch Program: We served 1889 meals in Q2
Dublin Hot Meal Program: We served 1103 meals in Q2
Dublin Weekend Bag Lunch Program: We delivered 10322 bagged meals in Q2 (7 Dublin schools and 1
low-income housing development)
TOTAL Dublin meals in Q2:13314
Report 3
Our goal to serve 350-400 unduplicated clients in Dublin were exceeded. Year to date we have served
729 Dublin clients.
Dublin Senior Lunch Program: We served 2,557 meals in Q3
Dublin Hot Meal Program: We served 327 meals in Q3 (We did not have a site in January & February)
Dublin Weekend Bag Lunch Program: We delivered 11,270 bagged meals in Q3 (7 Dublin schools and 1
low-income housing development)
TOTAL Dublin meals in Q3: 14,154
Report 4
Our goal to serve 350-400 unduplicated clients in Dublin was exceeded. Year to date we have served
1,361 Dublin clients.
Dublin Senior Lunch Program: We served 2,213 meals in Q4
Dublin Hot Meal Program: We served 1,052 meals in Q4
Dublin Weekend Bag Lunch Program: We delivered 9,834 bagged meals in Q4 (7 Dublin schools and 1
low-income housing development)
TOTAL Dublin meals in Q4: 13,099
6.3.b
Packet Pg. 103
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11.Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 800
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
791 NEW DUBLIN CLIENTS served by this project
4,127 NEW CLIENTS AGENCY-WIDE served by this
project
4,918 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
36 Low Income (50% to 80% Median)
60 Very Low Income (30% to 50% Median)
663 Extremely Low Income (<30% Median)
759 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
308 Seniors (62 and older)
31 Disabled
61 Female-Headed Households
400 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
139 White
10 White + HISPANIC
33 Black/African American
0 Black/African American + HISPANIC
138 Asian
0 Asian + HISPANIC
170 American Indian/Alaskan Native
0 American Indian/Alaskan Native + HISPANIC
6.3.b
Packet Pg. 104
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
85 Native Hawaiian/Other Pacific Islander
0 Native Hawaiian/Other Pacific Islander + HISPANIC
0 American Indian/ Alaskan Native and White
0 American Indian/ Alaskan Native and White + HISPANIC
2 Asian and White
0 Asian and White + HISPANIC
0 Black/African American and White
0 Black/African American and White + HISPANIC
1 American Indian/Alaskan Native and Black/African American
0 American Indian/Alaskan Native and Black/African American +
HISPANIC
170 Other/Multi Racial
43 Other/Multi Racial + HISPANIC
791 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
Meals Served
18. What is your goal for units of service for this fiscal year?
10,500 Meals Served
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
791 Number of persons assisted with new
access to a service.
791 Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
1,582 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
Report 3
Our Hot Meal count in Dublin was lower this quarter because we lost our service site and were not able to
replace it for two months.
6.3.b
Packet Pg. 105
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
The grant supported Open Heart Kitchen's meal programs in Dublin. The entire grant was sp ent.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
The Dublin Meal Program far surpassed the grant's goal to serve at least 400 Dublin clients. We see a
growing need in the City of Dublin. Our Dublin Senior Meal program has become very popular and the
program has grown exponentially over the last 2-3 years. This year we are opening another hot meal
service site at Valor Crossing that will be open on Saturdays. The new site will support the residents of
Valor Crossing as well as the general public.
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
Our goal to serve 350-400 unduplicated clients in Dublin was exceeded. Year to date we have served
1,361 Dublin clients.
Dublin Senior Lunch Program: We served 8,678 meals in FY 2016/17
Dublin Hot Meal Program: We served 3,841 meals in FY 2016/17
Dublin Weekend Bag Lunch Program: We delivered 40,354 bagged meals in FY 2016/17 (7 Dublin
schools and 1 low-income housing development)
TOTAL Dublin meals in FY 2016/17: 52,873
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
Our Dublin Hot Meal site was located at Pathways church and we did not have a Dublin Hot Meal Site for
several months when Pathways Church moved to Pleasanton. We were finally able to re-open our Dublin
Hot Meal Site and are now serving from the Dublin LDS Church.
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
Livermore Homeless Refuge - providing meals. Alameda Agency on Aging - grant for senior program.
Alameda County Community Food Bank - resource for food. Fertile Groundworks - food resource. Tri-
Valley Anti-Poverty Collaboration - Committee Member. City Serve - collaborate services. Sunflower Hill -
food resource. Feed Tri-Valley - summer food drive. Local farmers - they pick up our food waste for
animals. City of Pleasanton - provided grant funding. City of Livermore - provided grant funding. We
partner with several schools, businesses, churches, and nonprofits to carry out our mission.
6.3.b
Packet Pg. 106
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
Numbers are approximate and represent agency wide funding.
Contributions $540,000
Gov Grant Income: $317,000
Fundraising Income: $22,000
Other Grant Income: $175,000
Program Revenue: $100,000
6.3.b
Packet Pg. 107
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Sandra J. Wing Healing Therapies Foundation
Healing Therapies for Cancer Patients
$ 10,000.00 $ 10,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
The mission of the Sandra J. Wing Healing Therapies Foundation is to provide cancer patients, during
their treatment period, with financial assistance for complementary healing services.
Report 4
The Sandra J. Wing Healing Therapies Foundation continues to provide assistance to cancer patients so
that they can experience the immediate benefit of these complementary therapies: acupuncture,
acupressure, guided/visual imagery, breath work, and therapeutic massage. These therapies are offered
to help alleviate the toxic side effects of chemotherapy and radiation.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
Report 1
From cancer diagnosis, through surgery, and during the chemo treatment a patient will find great benefit,
calmness, and pain relief by accessing complementary healing therapies such as acupuncture,
acupressure, therapeutic massage, visualization and guided imagery meditation, and deep breathing
meditation. These therapies are often not covered by insurance. This is the gap and where our foundation
steps in to help.
As of January, 2014, 135 or 36% of grant recipients lived in Pleasanton. Although grants are awarded to
anyone going through cancer treatment, 42% of past recipients have been diagnosed with breast cancer
with over half of all recipients at stage 3 or 4. The average age is 55 with a range of 4 to 87. 80% are
women, with 77% of all beneficiaries unemployed.
Report 4
N/A
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
173 173 346.00 Total Program
Participants
7 16 23.00 Total Dublin
residents
6.3.b
Packet Pg. 108
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
180.00 0.00 0.00 189.00 369.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
The program's success is measured by client surveys conducted before and after patients receive the
healing therapies. Surveys focus on how patients and those supporting them are affected by the
complementary therapies during their treatment. Post-treatment surveys focus on how treatment helped
improve their health and well-being and how the program can continue to assist those most in need. The
Foundation also measures success by the number of cancer patients served.
Report 2
-no answer-
Report 3
-no answer-
Report 4
The program's success is measured by client surveys. The surveys focus on how the cancer patient and
those supporting them are affected by the therapies that were provided to them. Post treatment surveys
indicated improvements to their health and well being and also provides information on how we can
continue to assist others. Our cancer charity also measures the number of cancer patients we serve.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11.Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 40
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
23 NEW DUBLIN CLIENTS served by this project
344 NEW CLIENTS AGENCY-WIDE served by this
project
367 total
6.3.b
Packet Pg. 109
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
14 Low Income (50% to 80% Median)
2 Very Low Income (30% to 50% Median)
7 Extremely Low Income (<30% Median)
23 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
9 Seniors (62 and older)
0 Disabled
0 Female-Headed Households
9 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
8 White
1 White + HISPANIC
2 Black/African American
0 Black/African American + HISPANIC
7 Asian
0 Asian + HISPANIC
0 American Indian/Alaskan Native
0 American Indian/Alaskan Native + HISPANIC
1 Native Hawaiian/Other Pacific Islander
0 Native Hawaiian/Other Pacific Islander + HISPANIC
0 American Indian/ Alaskan Native and White
0 American Indian/ Alaskan Native and White + HISPANIC
0 Asian and White
0 Asian and White + HISPANIC
0 Black/African American and White
0 Black/African American and White + HISPANIC
0 American Indian/Alaskan Native and Black/African American
0 American Indian/Alaskan Native and Black/African American +
HISPANIC
4 Other/Multi Racial
0 Other/Multi Racial + HISPANIC
22 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
Lives impacted
18. What is your goal for units of service for this fiscal year?
180
6.3.b
Packet Pg. 110
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
23 Number of persons assisted with new
access to a service.
0 Number of persons assisted with
improved access to a service.
0 Number of persons assisted with
improved access to a service.
23 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here: N/A
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
Grant funds were allocated for Dublin cancer patients only.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
In addition to provide therapies of acupuncture, acupressure, guided/visual imagery, breath work, and
therapeutic massage, we provide ongoing follow up support with calls and check -ins with each individual
on a monthly basis. We assist those going through cancer with other helpful resource information. We
have free community education events which are held 3 to 4 times a year (open to everyone in the
community).
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
During this grant period we expected to serve at least 20 Dublin households. We served 16 households.
Dublin households represented 9% of those we served during this time period. In prior years, 12% of
those we served were Dublin residents. For reasons unknown we did not receive the same % of Dublin
applicants as prior years. Adjacent tri-valley cities % rose; Dublin's % declined.
6.3.b
Packet Pg. 111
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
N/A
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
We collaborate hugely with Stanford Health Care | Valley Care and EPIC Care with most of the cancer
patients we serve being referred from them to us. Kaiser Permanente, John Muir, and other oncology
centers/doctors also refer their patients to us. Additionally, throughout the year, we participate and
educate the community at various cancer seminars and related events.
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
No other funds, other than the funds received from this grant, had a specific designation for Dublin
residents. We service the 5 cities of the tri-valley and those residents who are going through a cancer
journey and our general operating expenses are funded from various fundraising events, corporate
sponsorships, and individual donations.
6.3.b
Packet Pg. 112
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Senior Support Program of the Tri Valley
Case Management
$ 12,578.60 $ 14,556.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
Case management is a continuing service underway, which focuses on addressing the needs of seniors
in Dublin and connecting them to services allowing them to lead healthy, independent lives.
Report 2
Case management is a continuing service underway, which focuses on addressing the needs of seniors
in Dublin and connecting them to services allowing them to lead healthy, independent lives.
This quarter, we continued to see Dublin seniors' needs becoming more complex. For example, we are
continuing to work with Ms. P, who became a case management client two years ago when she was
diagnosed with Stage Four Metastatic Breast Cancer. She was originally diagnosed with breast cancer 20
years ago and had been cancer free for 15 years. Ms. P is a widow without any living family members.
She is low income and does not drive.
Her case manager has been driving her and providing support to Ms. P at all of her oncologist
appointments at Kaiser Walnut Creek. The case manager recently accompanied Ms. P to her
appointment with her oncologist, Dr. Sattar. During that appointment, Dr. Sattar took the time to thank
Senior Support Program for the services that were being provided to Ms. P. He felt that the case
management services had eliminated the hardship and stress that would have mostly likely had a
negative affect on her health, both physically and emotionally. Ms. P would have experienced great
difficulties navigating public transportation from the Tri-Valley to Walnut Creek; transportation would have
required transfers from one system to another that Ms. P simply could not navigate on her own. Her
compromised immune system would also have been put at risk on public transportation. Dr. Sattar
thought that the case management support provided to Ms. P at her appointments and in other areas of
her life played a major part in improving her current quality of life.
Report 3
Case management is a continuing service underway, which focuses on addressing the needs of seniors
in Dublin and connecting them to services allowing them to lead healthy, independent lives.
This quarter, we continued to see Dublin seniors' needs becoming more complex. Adult Protective
Services referred Mr. D to case management. The case manager met Mr. D at his Dublin home and
learned he has no family or children, has dementia, lives in a house that is rapidly deteriorating, and is
failing to pay bills; he is struggling in all aspects of life. In subsequent visits, Mr. D fails to recognize the
case manager (due to dementia). Luckily, the case manager discovered Mr. D has a wonderful, l ong time
friend who works with the case manager and Mr. D to coordinate services. The case manager:
6.3.b
Packet Pg. 113
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
coordinated a caregiver for Mr. D, applied for the home rehab program with Alameda County, and is
setting up automatic bill-pay with Mr. D's bank. Next week , the case manager is meeting with Mr. D and
his friend to work out a Power of Attorney and Healthcare Directive paperwork, as well as sign up for
Vital-Link. Mr. D simply could not navigate these resources to regain an independent lifestyle and greatly
appreciates someone helping him stay safe in his home, where he is most comfortable.
Report 4
Case management is a continuing service underway, which focuses on addressing the needs of seniors
in Dublin and connecting them to services allowing them to lead healthy, independent lives.
This quarter, we continued to see Dublin seniors' needs becoming more complex. For instance, Adult
Protective Services referred a Dublin senior and her husband to find mental health resources and
support. The client has dementia and multiple personality disorder. Her husband was simply
overwhelmed with providing care for his wife. The client was receiving mental health services through
their health insurer, but the husband did not have support. The case manager found local su pportive
resources for the husband through the National Association for Mental Illness and referred the husband to
Senior Support's Caregiver Support Group. The case manager also helped the client and her husband
apply for the Medical Financial Assistance Program for financial assistance to help pay their growing
costs for medical co-pays and prescription drugs. Case management was able to successfully coordinate
financial and emotional support for the client and her husband during this difficult time.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
Report 1
N/A There were no modifications this quarter.
Report 2
N/A There were no modifications this quarter.
Report 3
N/A There were no modifications this quarter.
Report 4
N/A There were no modifications this quarter.
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
29 17 10 21 77.00 Total Program
Participants
29 17 10 21 77.00 Total Dublin
residents
58.00 34.00 20.00 42.00 154.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
6.3.b
Packet Pg. 114
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Our case managers continue to make a difference in the lives of the seniors we serve. Senior Support
Program of the Tri-Valley (SSPTV) provides greatly needed services to our clients. Our seniors' needs
continue to grow and become more complex as they age in our community. This quarter, SSPTV case
managers served 13 new seniors with full case management and 16 seniors with one-time-serves,
totaling 29 seniors. We also provided information and referral to approximately 19 Dublin residents and
made 325 contacts with clients.
Success in case management is defined by the improvement in the quality of life for the seniors who have
received our services. This improvement may be evident in a cleaner living environment or simply in the
relationship forged between the case manager and senior client. Case management is all about small
successes. Our primary function is to provide seniors the tools and su pport that will enable them to make
the choices necessary to maintain their independence, improve their quality of life and ensure their safety
and well being with dignity.
This program’s success can be measured by the fact that all seniors served this qu arter were provided
with one or more services to assist them in remaining independent.
Report 2
Our case managers continue to make a difference in the lives of the seniors we serve. Senior Support
Program of the Tri-Valley (SSPTV) provides greatly needed services to our clients. Our seniors' needs
continue to grow and become more complex as they age in our community. This quarter, SSPTV case
managers served 4 new seniors with full case management, 13 seniors with one-time-serves, totaling 17
new seniors along with 9 existing seniors. We also provided information and referral to approximately 62
Dublin residents and made 291 contacts with clients.
Success in case management is defined by the improvement in the quality of life for the seniors who have
received our services. This improvement may be evident in a cleaner living environment or simply in the
relationship forged between the case manager and senior client. Case management is all about small
successes. Our primary function is to provide seniors the tools and support that will enable them to make
the choices necessary to maintain their independence, improve their quality of life and ensure their safety
and well being with dignity.
This program’s success can be measured by the fact that all seniors served this quarter were provided
with one or more services to assist them in remaining independent.
Report 3
Our case managers continue to make a difference in the lives of the seniors we serve. Senior Support
Program of the Tri-Valley (SSPTV) provides greatly needed services to our clients. Our seniors' needs
continue to grow and become more complex as they age in our community. This quarter, SSPTV case
managers served 10 new seniors with full case management, 2 seniors with one-time-serves, totaling 12
new seniors. We also provided information and referral to approximately 18 Dublin residents and made
175 contacts with clients.
Success in case management is defined by the improvement in the quality of life for the seniors who have
received our services. This improvement may be evident in a cleaner living environment or simply in the
relationship forged between the case manager and senior client. Case management is all about small
successes. Our primary function is to provide seniors the tools and su pport that will enable them to make
the choices necessary to maintain their independence, improve their quality of life and ensure their safety
and well being with dignity.
This program’s success can be measured by the fact that all seniors served this qu arter were provided
with one or more services to assist them in remaining independent.
Report 4
Our case managers continue to make a difference in the lives of the seniors we serve. We met our annual
goal of serving 57 Dublin seniors with full case management. We additionally provided over 50 Dublin
6.3.b
Packet Pg. 115
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
seniors with one-time-only case management, completed over 1,000 client contacts, and provided more
than 115 information and referral services this year. This exceeds our outlined goals.
Our seniors' needs continue to grow and become more complex as they age in our community. This
quarter, our case managers served 1 new senior with full case management, 20 seniors with one -time-
serves, totaling 21 new seniors. We also provided information and referral to 18 Dublin seniors and made
212 contacts with clients. Each contact requires a great deal of time, as this may be visiting a senior in
their home, taking them to a medical appointment, or providing phone consultation.
Success in case management is ultimately defined by the improvement in the quality of life for the seniors
who have received our services. This improvement may be evident in a cleaner living environment or
simply in the relationship forged between the case manager and senior client. Case managem ent is all
about small successes. Our primary function is to provide seniors the tools and support that will enable
them to make the choices necessary to maintain their independence, improve their quality of life and
ensure their safety and well being with dignity.
This program’s success can be measured by the fact that all seniors served this quarter were provided
with one or more services to assist them in remaining independent.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 228
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
28 NEW DUBLIN CLIENTS served by this project
23 NEW CLIENTS AGENCY-WIDE served by this
project
51 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
7 Low Income (50% to 80% Median)
16 Very Low Income (30% to 50% Median)
5 Extremely Low Income (<30% Median)
28 total
6.3.b
Packet Pg. 116
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
28 Seniors (62 and older)
26 Disabled
19 Female-Headed Households
73 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
13 White
3 White + HISPANIC
3 Black/African American
0 Black/African American + HISPANIC
7 Asian
0 Asian + HISPANIC
0 American Indian/Alaskan Native
0 American Indian/Alaskan Native + HISPANIC
2 Native Hawaiian/Other Pacific Islander
0 Native Hawaiian/Other Pacific Islander + HISPANIC
0 American Indian/ Alaskan Native and White
0 American Indian/ Alaskan Native and White + HISPANIC
0 Asian and White
0 Asian and White + HISPANIC
0 Black/African American and White
0 Black/African American and White + HISPANIC
0 American Indian/Alaskan Native and Black/African American
0 American Indian/Alaskan Native and Black/African American +
HISPANIC
0 Other/Multi Racial
0 Other/Multi Racial + HISPANIC
28 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
Seniors served
18. What is your goal for units of service for this fiscal year?
Provide 57 seniors with case management.
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
28 Number of persons assisted with new
access to a service.
1 Number of persons assisted with
improved access to a service.
0 Number of persons assisted with
improved access to a service.
29 total
6.3.b
Packet Pg. 117
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”):
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above:
51 Number of persons assisted with new
access to a service.
0 Number of persons assisted with
improved access to a service.
0 Number of persons assisted with
improved access to a service.
51 total
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
Report 1
We are very thankful to have Dublin's support and this funding, which allows us to deliver essential
services.
Due to seniors' requests, we have continued a group exercise class at Carlow Court in Dublin. We
continue to receive case management requests from participants, especially thos e who speak Mandarin.
Fortunately, we have staff, volunteers and fellow participants who are able to help interpret information.
This class has provided a great platform for Dublin seniors to learn about Senior Support's programs, and
we anticipate receiving more requests for case management services.
Report 2
We are very thankful to have Dublin's support and this funding, which allows us to deliver essential
services.
We have seen an increase in case management requests from Mandarin-speaking residents living at
Wicklow, a senior apartment complex in Dublin. These seniors often need access to essential resources,
such as medications and food, they are unable to navigate without assistance. Fortunately, we have staff
and volunteers who are able to help interpret information and connect them to the resources they need.
We anticipate receiving more requests for case management services from Mandarin-speaking residents
at Wicklow.
Report 3
We are very thankful to have Dublin's support and this funding, which allows us to deliver essential
services.
We continue to receive case management, Information and Referral, requests from low-income Dublin
seniors who speak Mandarin. These seniors often lack knowledge in how to ascertain basic resources,
such as medications and food. Fortunately, we have staff and volunteers who are able to help interpret
information and connect them to the resources they need. We anticipate receiving more requests for case
management services from Mandarin-speaking residents at senior apartment sites, such as Wicklow
Square and Carlow Court.
6.3.b
Packet Pg. 118
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Report 4
We are very thankful to have Dublin's support and this funding, which allows us to deliver essential
services.
We continue to receive case management, Information and Referral, requests from low-income Dublin
seniors who speak Mandarin. These seniors often lack knowledge in how to ascertain basic resources,
such as medications and food. Fortunately, we have staff and volunteers who are able to help interpret
information and connect them to the resources they need. We anticipate receiving more requests for case
management services from Mandarin-speaking residents at senior apartment sites, such as Wicklow
Square and Carlow Court.
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
The original purpose for the case management program was to deliver free, comprehensive services to
seniors aged 60 and older in Dublin to foster independence, promote safety and well-being, preserve
dignity, and improve quality of life. With our case management department and support from over 125
volunteers, we were able to carry out this goal.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
Senior Support’s case management team has helped coordinate several volunteer events. For instance,
the Dublin Rotary project helped seniors with tasks they could not safely accomplish on their own.
Various companies, church groups, and other generous community members volunteered their time to
assist with household tasks. From cleaning windows and gutters to removing weeds from a hilly backyard,
these events successfully responded to older adults’ needs. Connecting seniors to resources within their
community is one way we help meet their needs.
Additionally, our case management team must come up with a variety of solutions and resources for each
senior. For example, a woman called on behalf of her elderly friend (the client) who lives in Dublin and
was in need of hearing aid services; however, she refused to go to the doctor. Case management met
with the friend and learned the true barrier was finding hearing services covered by Medi-Cal; the client
could not make phone calls herself with her hearing issues and was afraid she would acciden tally make a
costly appointment not covered by her insurance. The case manager helped the client contact several
clinics that provide hearing aid services covered by Medi-Cal and accompanied her to the appointment.
Discovering the client needed hearing aids and was avoiding having them due to the cost, the case
manager also connected her to the Lion's Club hearing aid program. The client now has appropriate
hearing aids and is grateful she can complete simple tasks on her own again, such as using the phone.
The case manager continues to connect the client to services, such as PG&E discounts, to help alleviate
her financial burden, which has greatly reduced her anxiety.
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
Senior Support feels the case management program is a great success, as the goals outlined on the
application were met and exceeded. We measure success by tracking progress thorough pre/post and
annual assessments, in conjunction with vital observations. In-home visits are key in helping case
6.3.b
Packet Pg. 119
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
managers assess needs and progress. As case managers work with seniors through telephone
consultations and repeat in-home visits, improvements in activities of daily living (ADLs) and indirect
activities of daily living (IADLs) are seen. Progress is evident in various ways, such as when a senior:
remains independent in their home, no longer makes frequent calls to emergency services, and has a
cleaner living environment. These quality of life improvements confirm our program’s success.
As previously mentioned, we met our annual goal of serving 57 Dublin seniors with full case
management. We additionally provided over 50 Dublin seniors with one-time-only case management,
completed over 1,000 client contacts, and provided more than 115 information and referral services this
year. This exceeds our outlined goals.
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
Fortunately, we did not encounter any problems or delays.
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
From over 35 years of experience as an organization, we realize the importance of coordinating as a
team to deliver services older adults need most. We have relationships with numerous senior housing
facilities, Adult Protective Services, Kaiser, Stanford Valley Care, Tri-Valley senior centers, City Serve,
Livermore-Pleasanton Fire Department, Open Heart Kitchen, Dial-a-Ride, Paratransit, Vital Link, Home
Safety Services, community churches, Meals-on-Wheels, community food banks, and Tri-Valley
emergency responders. While we often receive referrals from these agencies, we also rely on these
relationships to serve as valuable resources for our seniors. Overall, these partnerships help us better
understand the unique challenges seniors face and deliver services addressing the whole person.
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
Our program fortunately received a small grant from the Area Agency on Aging and private donations to
serve Tri-Valley seniors; however, we rely on support from Tri-Valley cities to fund this program. We
continually seek additional funding, but grants funding case management services for older adults are
scarce. The Eastern Alameda County Needs Assessment confirms there is a misconception that the Tri-
Valley is generally prosperous, and there is no need to expand behavioral health services. In reality, the
majority of seniors we serve are considered "near poor," meaning they do not qualify for federal
assistance but are not able to make ends meet.
We have seen so many improvements through Senior Support's case management program and
recognize the need for these services to continue. On behalf of Senior Support's board, staff, volunteers,
and seniors, thank you so much for your continued support; you have truly helpe d us make a difference in
the lives of so many seniors.
6.3.b
Packet Pg. 120
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Spectrum Community Services
Meals on Wheels for Dublin's Homebound Seniors
$ 9,178.60 $ 15,750.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
Spectrum Community Services is serving nutritious meals to homebound seniors is Dublin. The meals
provided meet the nutrition requirements outlined in Title IIIC of the Older Americans Act. In addition to
providing a nutritious meal, the drivers provide a safety check to ensure the clients well-being. During this
past quarter, Spectrum served 46 unduplicated Dublin Seniors, 2,535 meals. Spectrum is meeting 100%
of its goal for unduplicated seniors served and 24% of our yearly goal for meals served.
Report 2
Spectrum Community Services is serving nutritious meals to homebound seniors in Dublin. The meals
provided meet the nutrition requirements outlined in Title IIIC of the Older American Act. In addition to
providing a nutritious meal, the drivers provide a safety check to ensure the clients well-being. During this
past quarter, Spectrum served 5 new unduplicated Dublin seniors. Spectrum is meeting 100% of its goal
for unduplicated seniors served and 70% of the yearly goal for meals served.
Report 3
Spectrum Community Services is serving nutritious meals to homebound seniors in Dublin. The meals
provided meet the nutrition requirements outlined in Title IIIC of the Older American Act. In addition to
providing a nutritious meal, the drivers provide a safety check to ensure the clients well-being. During this
past quarter, Spectrum served 19 new unduplicated Dublin seniors. Spectrum is meeting 100% of its goal
for unduplicated seniors served and 69% of the yearly goal for meals served.
Report 4
Spectrum’s Meals on Wheels program is delivering meals to homebound seniors in Dublin.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
N/A
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
6.3.b
Packet Pg. 121
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
220 201 332 187 940.00 Total Program
Participants
46 39 70 38 193.00 Total Dublin
residents
266.00 240.00 402.00 225.00 1,133.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
During this past quarter, Spectrum served 46 unduplicated Dublin Seniors, 2,535 meals. Spectrum is
meeting 100% of its goal for unduplicated seniors served and 24% of our yearly goal for meals served.
We are on track to meet our yearly goal for meals served.
Report 2
During this past quarter, Spectrum served 5 new unduplicated seniors. Spectrum is meeting 100% of its
goal for unduplicated seniors served and 70% of the yearly goal for meals served. We are on track to
exceed our yearly goal for meals served.
Report 3
During this past quarter, Spectrum served 19 new unduplicated seniors. Spectrum is meeting 100% of its
goal for unduplicated seniors served and 69% of the yearly goal for meals served.
Report 4
During this past quarter, Spectrum served 9 new unduplicated seniors. Spectrum is meeting 100% of its
goal for unduplicated seniors served and 92% of the yearly goal for meals served.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 180
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
79 NEW DUBLIN CLIENTS served by this project
410 NEW CLIENTS AGENCY-WIDE served by this
project
489 total
6.3.b
Packet Pg. 122
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
0 Low Income (50% to 80% Median)
60 Very Low Income (30% to 50% Median)
19 Extremely Low Income (<30% Median)
79 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
79 Seniors (62 and older)
79 Disabled
0 Female-Headed Households
158 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
40 White
9 White + HISPANIC
4 Black/African American
0 Black/African American + HISPANIC
8 Asian
0 Asian + HISPANIC
1 American Indian/Alaskan Native
0 American Indian/Alaskan Native + HISPANIC
0 Native Hawaiian/Other Pacific Islander
0 Native Hawaiian/Other Pacific Islander + HISPANIC
0 American Indian/ Alaskan Native and White
0 American Indian/ Alaskan Native and White + HISPANIC
0 Asian and White
0 Asian and White + HISPANIC
0 Black/African American and White
0 Black/African American and White + HISPANIC
0 American Indian/Alaskan Native and Black/African American
0 American Indian/Alaskan Native and Black/African American +
HISPANIC
15 Other/Multi Racial
2 Other/Multi Racial + HISPANIC
79 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
Meals Served
6.3.b
Packet Pg. 123
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
18. What is your goal for units of service for this fiscal year?
10,500 Meals Served
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
253 Number of persons assisted with new
access to a service.
930 Number of persons assisted with
improved access to a service.
0 Number of persons assisted with
improved access to a service.
1,183 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here: N/A
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
The grant funds were intended to cover 1) the mileage for one route, estimated to be 6,000 miles a year
at a reimbursement rate of $0.575 per mile 2) a portion of the part-time salary and benefits of the Meals
On Wheels Coordinator, who is responsible for overseeing all paid and volunteer drivers, scheduling,
home assessments, and community outreach and 3) a portion of the salary of our newest position, Meals
on Wheels Volunteer Coordinator, who will be responsible for outreach to both volunteers and potential
clients.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
Spectrum was able to provide 9,700 meals to 70 Dublin clients over this last fiscal year. The Meals on
Wheels program helps to increase Dublin senior’s chances of remaining independent in their homes. The
program provides up to 7 healthy, balanced meals each week. This program not only helps with nutrition
6.3.b
Packet Pg. 124
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
but provides a safety check. The client can rely on the Meals on Wheels driver to come by each day and
check in on their safety and wellbeing. Our new Volunteer and Outreach Coordinator has been working in
the community to outreach to those individuals who are in need of our services.
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
We set a goal to serve 45 homebound Dublin Seniors at least 10,500 nutritious meals. We increased our
meal goal from last fiscal year which was 4,500 meals due to seeing a major growth and need in that
area. We projected was a little high causing us to fall short of our goal meeting 92% of our goal for meals
served. We continue to exceed our goal for number of seniors served. Although we did not meet our goal
of meals served, I still feel this program was successful in reaching Dublin seniors in need of nutritious,
home delivered meals.
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
There were not any specific problems that we encountered with this project besides not meeting our end
goal for meals served. We are serving high risk low income Dublin seniors who are in need of assistance
from this program yet feel Spectrum can possibly do a better job with outreach in specific areas Dublin
seniors frequent. We will ensure we work on outreach to more Dublin seniors during this next fiscal year.
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
Stanford Health Care - Valleycare: The hospital prepares the meals that we deliver to the clients. They
also provide us with an office space for our employees working out of Livermore.
Senior Support Program of the Tri-Valley – Provides a broad range of social services and care
management for Spectrum’s participants, and makes referrals regularly to the Meals on Wheels program.
Alameda County Area Agency on Aging – This agency provides us with oversight and federal and county
funding.
Meals On Wheels of Alameda County – An exchange of information and techniques to enhance
countywide senior nutrition services, as well as to measure progress of service countywide. They also
assists Spectrum with fundraising and provides program support
City of Pleasanton Senior Center — Provides a venue and opportunities for Spectrum to increase
awareness of senior nutrition and the Meals On Wheels program.
Spectrum’s coordinated service network enables the Meals Coordinator to effectively provide access to
needed supportive services such as the Senior Support Program of the Tri-Valley. In addition, seniors are
often referred to Spectrum’s own Low-Income Home Energy Assistance Program (LIHEAP) and
Weatherization services.
6.3.b
Packet Pg. 125
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
Pleasanton: $7,000
Livermore: $12,000
Area Agency on Aging: $17,073
Meals on Wheels of Alameda County: $54,270
Client Donations: $66,975
Private Donations: $13,775
6.3.b
Packet Pg. 126
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Tri-Valley Haven
Domestic Violence Services Program
$ 8,000.00 $ 8,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
Tri-Valley Haven offers the only domestic violence shelter in a confidential location and which accepts
boys over the age of ten in the Tri-Valley area. When a survivor comes into our shelter, they are offered a
wide array of services, including case management, educational and support groups and legal assistance
to help them plan for life after the shelter. This grant supports part of the salary of our Bilingual Case
Manager, who helps make the program more responsive to the needs of Latino survivors who speak little
or no English. Our shelter staff and crisis line volunteers provide a uniq ue level of expertise, everyone
having successfully completed a 65-hour state-approved training in domestic violence and sexual assault.
The crisis line offers crisis counseling, safety planning, information about options and Tri-Valley Haven
programs, referrals to other resources as needed, and initial screenings for intake into our shelter
Report 2
Our domestic violence shelter and crisis line programs continue to be fully active, providing shelter,
counseling and supportive services to survivors of dom estic violence and their children. Our staff is
especially focused on cultural responsiveness during this grant cycle, as we have seen an increase in
clients from different cultures, especially Muslim clients. We are also participating in the second phase of
a multi-agency cultural responsiveness project focused on increasing services and outreach to Asian -
Pacific Island communities.
Report 3
Project continues to operate actively, providing shelter and supportive services to survivors of domestic
violence and their children.
Report 4
Shiloh and the Tri-Valley Haven Crisis line address three of the areas of concern identified in the 2011
East County Needs Assessment Report: Homelessness, Domestic Violence and Child Abuse , and Food
and Nutrition. By providing safe shelter to survivors of domestic violence and their children at Shiloh,
homelessness, as well as further abuse, is prevented. Survivors who call the crisis line but do not come
into shelter receive safety planning, crisis counseling and inform ation and referrals as appropriate.
Residents at Shiloh have access to case management, counseling and educational and support groups to
further assist them in rebuilding their lives. Shiloh residents receive most of their food during their stay
from our Haven Pantry. This not only provides nutrition, but allows residents to save money during their
stay.
6.3.b
Packet Pg. 127
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
Report 1
Not applicable.
Report 2
There have been no modifications to the project.
Report 3
There have been no modifications to the project or goals of this grant.
Report 4
N/A
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
304 267 264 443 1,278.00 Total Program
Participants
12 16 13 38 79.00 Total Dublin
residents
316.00 283.00 277.00 481.00 1,357.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
We received fewer crisis calls than usual from Dublin residents in the first quarter, and have not yet had
any Dublin families stay in the shelter, though we expect those numbers to increase dramatically as the
grant year progresses. Our Directors of Domestic Violence and Sexual Assault Services are conducting
briefings with Dublin Police Services in Q2 to familiarize officers with our services and give them an
opportunity to ask questions. In our experience, we receive increased calls to the crisis line after we have
made this personal contact with patrol officers. We also conduct prevention presentations in Dublin
schools and our food pantry has begun making mobile pantry deliveries in Dublin. These activities
increase the visibility of Tri-Valley Haven, and we will continue to seek out opportunities to conduct
outreach in the community throughout the year.
It is important to note that shelter residents city of origin is counted as the city they are living in when they
contact us for shelter. We find that many of our shelter residents come to us because they have roots in
the Tri-Valley cities although they may be living with their abusers in another area when they call, or have
left an abusive home in the Tri-Valley and are temporarily staying with a friend or relative in another area
while they seek long-term shelter. In such cases, the client is considered to be from the city they are
currently living in even though they have previously lived in Dublin or another Tri -Valley city, and their
goal is to re-establish themselves in tis area.
6.3.b
Packet Pg. 128
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Report 2
Although we are somewhat short of our midterm service goal, we have provided high quality services to
the clients we have served so far, including crisis counseling, safety planning and information and
referrals. The program is carried out very efficiently, utilizing volunteers to assist in the shelter with
childcare while the moms attend groups and helping us to respond to our crisis line around the clock
every day of the year.
We will be increasing our outreach in Dublin in the coming quarters by initiating a Restraining Order Clinic
to be held at the Dublin Library on the first and third Saturdays of the month beginning on January 21,
2017. We anticipate that this increased presence in Dublin will generate more calls to our crisis line and
more requests for shelter.
Report 3
Although we are somewhat behind in the stated goal for Dublin residents, it must be noted that crisis line
callers and shelter residents are classified according to the city they are in when they initially contact us.
We frequently serve clients who have roots in one of the three Tri-Valley cities, but were living outside of
the Tri-Valley with their abusive partners. These clients seek out our services because they wish to re -
establish themselves in an area that they are familiar with and where they may have family and friends.
In February we began holding two monthly restraining order clinics at the Dublin Library to reach out more
to the local community and to offer an alternative for people who are unable to attend our weekday clinics
in Livermore and Pleasanton. To date, we have had several people drop in to the Dublin clinics to get
information about Tri-Valley Haven, but so far no one has sought restraining order assistance. This is still
valuable outreach that we anticipate will lead to an increase in clientele. We will be publicizing these
clinics more widely in the coming months as we settle into a regular schedule, ideally the first and third
Saturdays of each month.
Report 4
The program was very successful. We met and exceeded our goal of serving 75 Dublin residents by
providing services to 79 Dublin residents through our crisis line and shelter. The program is carried out in
a very efficient manner. Twenty-four hour crisis line coverage is ensured by augmenting our paid staff
with a team of volunteers who have successfully completed 65 hours of State-approved training for
Domestic Violence and Sexual Assault Counselors. Calls are always answered by a live human being,
never a recording. Other volunteers provide childcare for residents’ children while their mothers attend
groups. Access to services for monolingual/limited English Spanish-speaking clients was provided
primarily by a Bilingual Case Manager who was supported by this grant.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
6.3.b
Packet Pg. 129
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 300
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
79 NEW DUBLIN CLIENTS served by this project
1,199 NEW CLIENTS AGENCY-WIDE served by this
project
1,278 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Low Income (50% to 80% Median)
Very Low Income (30% to 50% Median)
Extremely Low Income (<30% Median)
0 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Seniors (62 and older)
Disabled
Female-Headed Households
0 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
White
White + HISPANIC
Black/African American
Black/African American + HISPANIC
Asian
Asian + HISPANIC
American Indian/Alaskan Native
American Indian/Alaskan Native + HISPANIC
Native Hawaiian/Other Pacific Islander
Native Hawaiian/Other Pacific Islander + HISPANIC
American Indian/ Alaskan Native and White
American Indian/ Alaskan Native and White + HISPANIC
Asian and White
Asian and White + HISPANIC
Black/African American and White
Black/African American and White + HISPANIC
American Indian/Alaskan Native and Black/African American
American Indian/Alaskan Native and Black/African American +
HISPANIC
Other/Multi Racial
Other/Multi Racial + HISPANIC
6.3.b
Packet Pg. 130
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
0 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
n/a
18. What is your goal for units of service for this fiscal year? n/a
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
Number of persons assisted with new
access to a service.
Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
0 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here: n/a
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
The funds requested from Dublin were used to pay part of the Bilingual Case Manager's time. This
position is essential for the shelter operations since a ver y large group of our clients is Spanish speaking
and many are monolingual. All of the grant funds were spent.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
The program served 79 Dublin residents through our crisis line and shelter. To better meet the needs of a
diverse community, our Bilingual Case Manager provides culturally and linguistically appropriate services
to Spanish-speaking clients who speak little or no English.
6.3.b
Packet Pg. 131
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
The program was very successful, both quantitatively and qualitatively. Not only did we exceed our stated
goal, and provide services to Spanish speakers in their own language, but the feedback that we received
from Shiloh residents on anonymous surveys indicates that nearly 75% of the participants feel that
because of the program they know more ways to plan for their safety. One client wrote o n her survey:
"Shiloh helped me a lot and it blessed me in every way. The staff are really concerned and caring and are
keeping me on track".
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
There were no problems or delays with the project.
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
We continue to offer a twice monthly Legal Clinic at the Dublin Public Library on the first and third
Saturday of each month.
We conduct annual briefings at Dublin Police Services to update th em on the services we provide and
build a good working relationship with local law enforcement that results in more referrals. We also
provide classes in Dublin schools on anti-bullying and healthy relationships.
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
Federal - $55,276, State - $526,625, County - $76,561, Local - $24,000
6.3.b
Packet Pg. 132
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Tri-Valley Haven
Homeless Services Program
$ 10,000.00 $ 10,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 1
Tri-Valley Haven’s Homeless and Family Support Services program offers assistance to Dublin residents
through Sojourner House, our family homeless shelter, and at our Food Pantry.
Tri-Valley Haven’s Sojourner House provides homeless clients (women, women with children, two parent
families with children) with shelter and support services to help them to overcome the barriers that led to
their homelessness and to assist them in securing stable housing. Program participants are offered up to
six months shelter residency.
Adult shelter clients are provided case management, life skills classes and counseling services.
Assessments are made on each client with regards to individual needs.
Tri-Valley Haven’s Food Pantry provides free food and personal necessities to low income, homeless,
and “at risk of becoming homeless” Tri-Valley residents. The Food Pantry is open Monday through
Wednesday (1:00pm – 5:00pm); Thursday (1:00pm – 7:00pm) and Friday (12:00pm – 4:00pm). On
average 30-50 households are provided assistance each day. In addition to government USDA and
Emergency Food Box items clients are provided donated food, including fresh bread, meat, chicken, fish
and produce donated from local stores such as Whole Foods, Trader Joe’s , Walmart, Target and
Safeway. Clothing vouchers to be used at Tri-Valley Haven’s Thrift Store, emergency assistance with
motel vouchers and gas coupons, and referrals to other social services is also provided. On the second
Friday of each month TVH’s mobile food pantry distributes USDA items, meat and produce to two senior
citizen housing locations in Dublin. These efforts assist individuals who are not able to travel to our food
pantry site.
Report 2
Tri-Valley Haven’s Homeless and Family Support Services program offers assistance to Dublin residents
through Sojourner House, our family hom eless shelter, and at our Food Pantry.
Tri-Valley Haven’s Sojourner House continues to provide homeless clients (women, women with children,
men with children, and two parent families with children) with shelter and support services to help them to
overcome the barriers that led to their homelessness and to assist them in securing stable housing.
Program participants are offered up to six months shelter residency.
Adult shelter clients are provided case management, life skills classes and counseling servic es.
Assessments are made on each client with regards to individual needs, i.e. health, mental health,
housing, employment, public entitlements. Case management staff will then provide referrals to the
appropriate public/private community resources. Weekly group parenting classes are held to address
issues and concerns that parents are experiencing with their children. Recent topics have included
Assertive Advocacy, Reading to your Kids, and Family Celebrations and Traditions. Weekly Life Skills
groups were held for discussion on such topics as Housing Search, Time Management – Tips to Reduce
Stress and Improve Productivity, Tenant Rights, Banking and Bank Accounts, and Making Healthy Food
6.3.b
Packet Pg. 133
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Choices. Counseling services are available to both individuals and fam ilies at Tri-Valley Haven’s
community building, while developmental assessments (Ages & Stages) are available to shelter children
age 0-5.
Tri-Valley Haven’s Food Pantry continues to provide free food and personal necessities to low income,
homeless, and “at risk of becoming homeless” Tri-Valley residents. The Food Pantry is open Monday
through Wednesday (1:00pm – 5:00pm); Thursday (1:00pm – 7:00pm) and Friday (12:00pm – 4:00pm).
On average 30-50 households are provided assistance each day. In addition to government USDA and
Emergency Food Box items clients are provided donated food, including fresh bread, meat and produce
donated from local stores such as Whole Foods, Trader Joe’s , Walmart, Target and Safeway. Clothing
vouchers to be used at Tri-Valley Haven’s Thrift Store, emergency assistance with motel vouchers and
gas coupons, and referrals to other social services are also provided to food pantry clients. On the
second Friday of each month TVH’s mobile food pantry distributes USDA items, meat and produce to two
senior citizen housing locations in Dublin. These efforts assist individuals who are not able to travel to our
food pantry site. Food Pantry clients are also referred to Tri-Valley Haven’s “Parents Creating Change”
program Family Support Specialist for consultations on parenting issues and information/referral services
to help them access resources throughout the Tri-Valley area. The staff office for this program is
conveniently located in the same building as the Food Pantry. We also continue to assist the Valley
Humane Society with their “AniMeals” program to provide community members free pet food once a
month.
Report 3
Tri-Valley Haven’s Homeless and Family Support Services program offers assistance to Dublin residents
through Sojourner House, our family homeless shelter, and at our Food Pantry.
Sojourner House continues to provide homeless clients (women, women with children, men with children,
and two parent families with children) with shelter and support services to help them to overcome the
barriers that led to their homelessness and to assist them in securing stable housing. Program
participants are offered up to six months shelter residency.
Adult shelter clients are provided case management, life skills classes and counseling service s.
Assessments are made on each client with regards to individual needs.
Our Food Pantry (FP) continues to provide free food and personal necessities to low income, homeless,
and “at risk of becoming homeless” Tri-Valley residents. The FP is open Monday through Wednesday
(1:00pm – 5:00pm); Thursday (1:00pm – 7:00pm) and Friday (12:00pm – 4:00pm). In addition to
government USDA and Emergency Food Box items clients are provided donated food, including fresh
bread, eggs, meat and produce donated from local stores such as Whole Foods, Trader Joe’s , Walmart,
Target and Safeway. Clothing vouchers to be used at TVH’s Thrift Store, emergency assistance with
motel vouchers and gas coupons, and referrals to other social services are also provided.
We also continue to assist the Valley Humane Society with their “AniMeals” program to provide
community members free pet food once a month.
On the second Friday of each month our Mobile Food Pantry distributes USDA items, meat and produce
to two senior citizen housing locations in Dublin; Wexford Court and Carlow Apartments. These efforts
assist individuals who are not able to travel to the food pantry site. We have added an additional day of
service (Friday) and have expanded our efforts in the grocery rescue program thro ugh the participation of
additional grocery stores.
Report 4
Tri-Valley Haven’s Homeless and Family Support Services program offers assistance to Dublin residents
through Sojourner House, our family homeless shelter, and at our Food Pantry.
Tri-Valley Haven’s Sojourner House continues to provide homeless clients (women, women with children,
men with children, and two parent families with children) with shelter and support services to help them to
overcome the barriers that led to their homelessness and to assist them in securing stable housing.
Program participants are offered up to six months shelter residency.
Adult shelter clients are provided case management, life skills classes and counseling services.
6.3.b
Packet Pg. 134
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Assessments are made on each client with regards to individual needs. Case management staff then
provides referrals to the appropriate public/private community resources. Weekly Life Skills groups were
held for discussion on such topics as Establishing Household Budgets and Making Healthy Food
Choices. Counseling services are available to both individuals and families at Tri-Valley Haven’s
community building, while developmental assessments (Ages & Stages) are available to shelter children
age 0-5.
Tri-Valley Haven’s Food Pantry continues to provide free food and personal necessities to low income,
homeless, and “at risk of becoming homeless” Tri-Valley residents. The Food Pantry is open Monday
through Wednesday (1:00pm – 5:00pm); Thursday (1:00pm – 7:00pm) and Friday (12:00pm – 4:00pm).
On average 30-50 households are provided assistance each day. In addition to government USDA and
Emergency Food Box items clients are provided donated food, including fresh bread, eggs, meat and
produce donated from local stores such as Whole Foods, T
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
Report 1
Not applicable.
Report 2
No program modifications and no project delays.
Report 3
There were no program modifications.
Report 4
N/A
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
2197 2643 459 456 5,755.00 Total Program
Participants
258 130 45 19 452.00 Total Dublin
residents
2,455.00 2,773.00 504.00 475.00 6,207.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 1
We believe that our Homeless and Family Support Services are a success. We define success in terms of
both the quality of our services and in our ability to meet the needs of our program participants from the
Tri-Valley community. Tri-Valley Haven is on track to meet and exceed the original objective of serving
270 Dublin homeless or near-homeless individuals. During the 1st Quarter of the fiscal year we served
258 unduplicated Dublin clients at Sojourner House and the Food Pantry.
We are very thankful for our dedicated volunteers that make TVH’s Food Pantry a reality. The Food
Pantry Manager relies on over twenty volunteers each week to pick up food donations at local stores,
unload and sort donations and stock shelves, assemble bags of government food items, provide counter
6.3.b
Packet Pg. 135
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
assistance in the distribution of food to our clients and to conduct our mobile food pantry program.
Report 2
We believe that our Homeless and Family Support Services continue to be a success. We define success
in terms of both the quality of our services and in our ability to meet, and hopefully exceed, the needs of
our program participants from the Tri-Valley community. Tri-Valley Haven has already met and exceeded
the original objective of serving 270 Dublin low-income, homeless and “at risk of becoming homeless”
Dublin individuals. During the 2nd Quarter of the fiscal year we served 130 unduplicated Dublin clients at
the food pantry. 130 of these individuals were extremely low income, 9 were disabled head of
households, 27 were female headed households and 18 were seniors. We provided 12 social service
referrals to Dublin clients during the reporting period. Through the first six months of the fiscal year we
have served 388 Dublin residents.
Report 3
We believe that our Homeless and Family Support Services continue to be a success. We define success
in terms of both the quality of our services and in our ability to meet, and hopefully exceed, the needs of
our program participants from the Tri-Valley community. Tri-Valley Haven has already met and exceeded
the original objective of serving 270 Dublin low-income, homeless and “at risk of becoming homeless”
Dublin residents. During the 3rd Quarter of the fiscal year we served 45 unduplicated Dublin clients at the
food pantry. 43 of these individuals were extremely low income, 1 was disabled head of households, 10
were female headed households and 12 were seniors. Through the end of the 3rd Quarter of the fiscal
year we have served 433 Dublin residents.
Report 4
We believe that our Homeless and Family Support Services continue to be a success. We define success
in terms of both the quality of our services and in our ability to meet, and hopefully exceed, the needs of
our program participants from the Tri-Valley community. Tri-Valley Haven has met and exceeded the
original objective of serving 270 Dublin low-income, homeless and “at risk of becoming homeless”
residents. During the 4th Quarter of the fiscal year we served 19 unduplicated Dublin clients at the food
pantry. Through the end of FY 2016-17 we have served 452 Dublin residents.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 1,080
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
452 NEW DUBLIN CLIENTS served by this project
5,303 NEW CLIENTS AGENCY-WIDE served by this
project
5,755 total
6.3.b
Packet Pg. 136
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
0 Low Income (50% to 80% Median)
2 Very Low Income (30% to 50% Median)
450 Extremely Low Income (<30% Median)
452 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
108 Seniors (62 and older)
30 Disabled
87 Female-Headed Households
225 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
98 White
5 White + HISPANIC
50 Black/African American
0 Black/African American + HISPANIC
150 Asian
0 Asian + HISPANIC
12 American Indian/Alaskan Native
0 American Indian/Alaskan Native + HISPANIC
2 Native Hawaiian/Other Pacific Islander
0 Native Hawaiian/Other Pacific Islander + HISPANIC
0 American Indian/ Alaskan Native and White
0 American Indian/ Alaskan Native and W hite + HISPANIC
0 Asian and White
0 Asian and White + HISPANIC
0 Black/African American and White
0 Black/African American and White + HISPANIC
0 American Indian/Alaskan Native and Black/African American
0 American Indian/Alaskan Native and Black/African American +
HISPANIC
95 Other/Multi Racial
40 Other/Multi Racial + HISPANIC
452 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
n/a
6.3.b
Packet Pg. 137
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
18. What is your goal for units of service for this fiscal year? n/a
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
Number of persons assisted with new
access to a service.
Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
0 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
Report 3
We are very thankful for our dedicated volunteers that make TVH’s Food Pantry a reality. The Food
Pantry Manager relies on over twenty volunteers each week to pick up food donations at local stores,
unload and sort donations and stock shelves, assemble bags of government food items and provide
counter assistance in the distribution of food to our clients.
Report 4
We are very thankful for our dedicated volunteers that make TVH’s Food Pantry a reality. The Food
Pantry Manager relies on over twenty volunteers each week to pick up food donations at local stores,
unload and sort donations and stock shelves, assemble bags of government food items and provide
counter assistance in the distribution of food to our clients, as well as participate in our mobile pantry
efforts.
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
The funds requested from Dublin were used to pay part of the Case Manager's time and part of the Life
Skills Instructor's time.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
6.3.b
Packet Pg. 138
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Describe any new and creative methods the agency implemented to meet community
needs.
Tri-Valley Haven’s Food Pantry continues to provide any household in need with food (Alameda County
Community Food Bank allocations in addition to donated food), personal hygiene items, clothing vouchers
to be used at Tri-Valley Haven’s Thrift Store, emergency gas and/or motel vouchers (ESTA Program),
and referrals to local social service programs and agencies. New customers, on-going customers and
returning customers who had been self-sustaining but unfortunately found themselves requiring help
again, continue to receive our services. We actively network and outreach to the local community to soli cit
food donations to meet the needs of our program participants. We continue to provide customers with
Parenting Consultations at our Food Pantry site. This service is made possible through a First 5 Alameda
County grant. We continue to assist the Valley Humane Society with their “AniMeals” program to provide
community members free pet food once a month. We also continue to provide a Mobile Food Pantry
service each month at two Dublin (Wexford Way & Carlow Court), Pleasanton and Livermore locations.
Tri-Valley Haven holds both a Summer and Winter Outreach event to provide customers with seasonal
supplies, as well as Thanksgiving and December programs to provide holiday food and gifts. Additionally,
Tri-Valley Haven holds an annual Back to School Backpack event in August at the Food Pantry location.
We have purchased a truck, pallet jack and additional refrigeration units for the Food Pantry to enhance
our capacity of services to the community.
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
Yes, we believe our Food Pantry program is a success. This success is defined by our ability to meet, and
hopefully exceed, the needs of our program participants from the Tri-Valley community. Tri-Valley Haven
exceeded the original objective of serving 270 Dublin homeless or near-homeless individuals. The Food
Pantry actually served 452 unduplicated Dublin residents during the fiscal year.
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
There were no problems or delays encountered with the project. As previously referenced the purchase of
a truck, pallet jack and additional refrigeration units has enhanced our capacity of s ervices available to
the community.
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
The Tri-Valley Haven Food Pantry receives a monthly food delivery from the Alameda County C ommunity
Food Bank consisting of USDA and Emergency Food Box allocations. Our involvement in the local
Grocery Rescue Program includes weekly pickups at Whole Foods, Target, Trader Joe’s, Walmart, the
Walmart Neighborhood Store, and Safeway. TVH’s Food Pantry is a member of the FEED TRI VALLEY
(Give Local/Stay Local) project along with other Tri-Valley food pantries. This allows our agency to
encourage the Tri-Valley Community to end local hunger by giving locally. A consortium of local churches
funds the ESTA (Emergency Short Term Assistance) Program, administered by TVH’s Food Pantry
Coordinator, which allows our agency to provide emergency motel vouchers and gas coupons for
homeless and/or near homeless clients that utilize the Food Pantry. Tri-Valley Haven’s Food Pantry
benefits from food drives sponsored by local churches, businesses and schools. Numerous long-term
volunteers pick up food donated from local stores and manage the counter, welcome customers and
distribute food during Food Pantry hours. Private donors provide gift cards to local stores which allow the
Food Pantry Coordinator to purchase items in low supply or items to meet special dietary needs. We also
6.3.b
Packet Pg. 139
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
assist the Valley Humane Society with their “AniMeals” program to provide community members free pet
food once a month.
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
Federal - $8,000
County - $149,487
Local - $30,000
Donations - $10,225
6.3.b
Packet Pg. 140
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
YMCA of the East Bay, Tri-Valley YMCA
Mental Health Services
$ 10,000.00 $ 25,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 2
Our behavioral and mental health care services programs are thriving throughout the Tri-Valley. These
services include one-on-one therapy with youth, family support, play therapy, crisis counseling, case
management services, counseling support, parent education classes, and more.
We were even able to open a new "Family Wellness Center", which focuses primarily on these Mental
Health Services.
Report 4
Our behavioral and mental health care services programs are thriving throughout the Tri-Valley. These
services include one-on-one therapy with youth, family support, play therapy, crisis counseling, case
management services, counseling support, parent education classes, and mor e.
We were even able to open a new "Family Wellness Center", which focuses primarily on these Mental
Health Services.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
N/A
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
250 915 1,165.00 Total Program
Participants
100 200 300.00 Total Dublin
residents
0.00 350.00 0.00 1,115.00 1,465.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
6.3.b
Packet Pg. 141
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Report 2
We feel like this program has been a huge success so far, and we are building on our previous successes
in offering these services. W e have already exceeded the goals we set our for ourselves, in large part due
to this funding support from the City. We have been able to be VERY efficient, as we have slowly grown
this program and these services over the past several years.
Our service offerings include:
- Direct counseling and case management services for families. Includes parenting coaching, weekly play
therapy sessions and monthly family therapy sessions. Treatment also included providing local support
service referrals and case consultation and collaboration with other providers such as psychiatrists and
MDs. Focus of treatment includes Divorce support, single parenting and coparenting, special education
needs, ADHD and ASD (Autism Spectrum Disorder) treatment, trauma treatment, behavior management.
-Providing case management referrals to local support services for individuals/families.
-Providing crisis support services (phone crisis support, provided community resources) for individuals.
- Facilitating a monthly parent education and support group.
- Connecting our families to donations of household goods and clothing items.
Report 4
We feel like this program has been a huge success so far, and we are building on our previous successes
in offering these services. We have already exceeded the goals we set our for ourselves, in large part due
to this funding support from the City. We have been able to be VERY efficient, as we have slowly grown
this program and these services over the past several years.
Our service offerings include:
- Direct counseling and case management services for families. Includes parenting coaching, weekly play
therapy sessions and monthly family therapy sessions. Treatment also included providing local support
service referrals and case consultation and collaboration with other providers such as psychiatrists and
MDs and school counselors from Dublin Unified School District. Focus of treatment includes Divorce
support, single parenting and coparenting, special education needs, ADHD and ASD (Autism Spectrum
Disorder) treatment, trauma treatment, behavior management. Includes both brief/short term therapy and
long term therapy.
- Direct counseling and case management services for individual adults. Focus of treatment included
depression, anxiety, trauma treatment, relational stress, financial and professional stress, grief
counseling. Includes both brief/short term therapy and long term therapy.
-Provided case management referrals to local support services for individuals/families.
-Provided crisis support services (phone crisis support, provided community resources) for individuals and
families.
- Connecting our families to donations of household goods and clothing items.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
6.3.b
Packet Pg. 142
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 72
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
145 NEW DUBLIN CLIENTS served by this project
745 NEW CLIENTS AGENCY-WIDE served by this
project
890 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Low Income (50% to 80% Median)
Very Low Income (30% to 50% Median)
Extremely Low Income (<30% Median)
0 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Seniors (62 and older)
Disabled
Female-Headed Households
0 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
White
White + HISPANIC
Black/African American
Black/African American + HISPANIC
Asian
Asian + HISPANIC
American Indian/Alaskan Native
American Indian/Alaskan Native + HISPANIC
Native Hawaiian/Other Pacific Islander
Native Hawaiian/Other Pacific Islander + HISPANIC
American Indian/ Alaskan Native and White
American Indian/ Alaskan Native and White + HISPANIC
Asian and White
Asian and White + HISPANIC
Black/African American and White
6.3.b
Packet Pg. 143
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
Black/African American and White + HISPANIC
American Indian/Alaskan Native and Black/African American
American Indian/Alaskan Native and Black/African American +
HISPANIC
Other/Multi Racial
Other/Multi Racial + HISPANIC
0 total
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
n/a
18. What is your goal for units of service for this fiscal year? n/a
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
Number of persons assisted with new
access to a service.
Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
0 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
This project has been a huge success, and we have been able to serve SO MANY MORE Dublin
residents due to this funding.
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
We sought funding to expand our ability to provide behavioral health care services for children and
families in Dublin. We specifically focus our services on low-income families who have kids with special
needs.
6.3.b
Packet Pg. 144
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
All grant funds were used.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
We feel like this program has grown every year since we started it a few years ago, and the results are
very tangible. Several years ago, we were able to hire a part-time MFT intern, and now we have our very
own "Family Wellness Center", a fully licensed full-time MFT, and are scaling up our program to
accommodate more staff and thus, more families.
You can read through the past 2 reports from this year to see just how many accomplishments we have
achieved.
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
We think this program has been an incredible successs so far, and we are looking to keep building it as
the community needs it.
As far as measuring the statistics, we looked at the goals and outcomes that we originally described, and
realized that we exceeded those by quite a bit.
Furthermore, we feel like our Mental Health Services are more robust than ever, and are effectively
adapting to meet the needs of the community members that need them the most... While it is important to
hit our metrics, this is how we really judge our success!
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
N/A
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
Local school districts
CityServe - received referrals for families that needed our services
Tri-Valley Anti-Poverty Collaborative - participate in monthly meetings on the Health & Education
Committee
Various providers that we refer people to externally
6.3.b
Packet Pg. 145
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
City of Dublin - $16,095
YMCA Board and Staff Contributions - $15,000
YMCA Special Event Proceeds - $25,000
6.3.b
Packet Pg. 146
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
YMCA of the East Bay, Tri-Valley YMCA
YMCA Day Camp - Affordable Summer Child Care
$ 10,000.00 $ 25,000.00 Requested
GENERAL INFORMATION
Note: Responses to questions 1 through 5 are administrative only and not included in the report.
PROJECT/PROGRAM STATUS
6. Describe the current status of your project or program (e.g., planning, pre-
development, activity underway, service marketing, etc.) and the current focus of any
activity.
Report 2
Project has been completed.
Due to the timing of our camp season (mid-June to end of August), we were able to utilize these funds
and implement this level of programming at our camp throughout the course of the summer.
Report 4
Project has been completed.
Due to the timing of our camp season (mid-June to end of August), we were able to utilize these funds
and implement this level of programming at our camp throughout the course of the summer. Though we
have continued this project through June 2017 camp season as well.
7. If applicable, describe any modifications to the project or program goals, timelines,
etc., and reason(s) for change. If you have not submitted invoices due to project delays,
please provide details here.
N/A
8. How many TOTAL participants were served by this PROJECT/PROGRAM THIS
QUARTER? How many of those participants are Dublin residents?
600 160 760.00 Total Program
Participants
150 40 190.00 Total Dublin
residents
0.00 750.00 0.00 200.00 950.00 TOTAL
9. Please evaluate the success of your PROJECT/PROGRAM during this quarter. Were
the goals outlined in the application met? Was the PROJECT/PROGRAM carried out
efficiently? Please discuss the successes and impacts.
Report 2
This program was a HUGE success, and these funds went directly to the Dubl in families that needed
them the most.
6.3.b
Packet Pg. 147
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
While our Summer Day Camp has grown over the past several years, the costs of running this camp are
rising as well (especially the staffing and transportation costs). Due to this support from the City of Dublin,
I'm happy to report that we were able to offer more Financial Assistance to low-income families in Dublin
than we EVER HAVE in the past.
This meant that no family was turned away from camp due to their inability to pay... Parents were able to
go to work, knowing that their children were in a fun, safe, productive, and enriching environment.
And these kids had the BEST SUMMER EVER!!! They learned new skills, developed deep friendships
with their peers, gained strong role models with our camp counselors, and had many "first experiences"...
these included their first time going to the zoo, going to an A's game, going to Six Flags, learning new
activities (robotics, volleyball, gaga ball, etc.) and more!
We have been running this camp for years, so these funds were used VERY efficiently and had a direct
and meaningful impact on the community.
Report 4
This program was a HUGE success, and these funds went directly to the Dublin families that needed
them the most.
While our Summer Day Camp has grown over the past several years, the costs of running this camp are
rising as well (especially the staffing and transportation costs). Due to this support from the City of Dublin,
I'm happy to report that we were able to offer more Financial Assistance to low-income families in Dublin
than we EVER HAVE in the past.
This meant that no family was turned away from camp due to their inability to pay... Parents were able to
go to work, knowing that their children were in a fun, safe, productive, and e nriching environment.
And these kids had the BEST SUMMER EVER!!! They learned new skills, developed deep friendships
with their peers, gained strong role models with our camp counselors, and had many "first experiences"...
these included their first time going to the zoo, going to an A's game, going to Six Flags, learning new
activities (robotics, volleyball, gaga ball, etc.) and more!
We have been running this camp for years, so these funds were used VERY efficiently and had a direct
and meaningful impact on the community.
10. Were any Dublin grant funds expended for this project during this reporting period?
Yes (already submitted invoice/s)
Yes (but invoice/s not yet submitted)
No (no expenditures this period)
Other:
CLIENT DATA
11. Please indicate how client data are reported for this project: Persons
12. GOAL NUMBER OF UNDUPLICATED CLIENTS TO BE SERVED: 200
6.3.b
Packet Pg. 148
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
13. NUMBER OF UNDUPLICATED CLIENTS SERVED:
190 NEW DUBLIN CLIENTS served by this project
570 NEW CLIENTS AGENCY-WIDE served by this
project
760 total
14. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Low Income (50% to 80% Median)
Very Low Income (30% to 50% Median)
Extremely Low Income (<30% Median)
0 total
15. Please indicate the number of new, unduplicated DUBLIN clients served during this
reporting period, as reported in 11B above, who met the following special categories
(note that some clients may meet multiple categories and some not any):
Seniors (62 and older)
Disabled
Female-Headed Households
0 total
16. List the number of new, unduplicated Dublin clients your agency served during this
reporting period in the following race/ethnicity categories. [Notes: Total must equal 11B.
HUD considers "Hispanic" as an ethnicity and not a separate race.]
White
White + HISPANIC
Black/African American
Black/African American + HISPANIC
Asian
Asian + HISPANIC
American Indian/Alaskan Native
American Indian/Alaskan Native + HISPANIC
Native Hawaiian/Other Pacific Islander
Native Hawaiian/Other Pacific Islander + HISPANIC
American Indian/ Alaskan Native and White
American Indian/ Alaskan Native and White + HISPANIC
Asian and White
Asian and White + HISPANIC
Black/African American and White
Black/African American and White + HISPANIC
American Indian/Alaskan Native and Black/African American
American Indian/Alaskan Native and Black/African American +
HISPANIC
Other/Multi Racial
Other/Multi Racial + HISPANIC
0 total
6.3.b
Packet Pg. 149
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
17. Please define the primary UNIT OF SERVICE you use when tracking this project,
submitting invoices, etc. AND What is your goal for units of service for this fiscal year?
n/a
18. What is your goal for units of service for this fiscal year? n/a
19. Please complete the following table regarding the UNIT OF SERVICE listed above:
Number of persons assisted with new
access to a service.
Number of persons assisted with
improved access to a service.
Number of persons assisted with
improved access to a service.
0 total
20. If you had TWO unit of service types, please define the second UNIT OF SERVICE
here (if you did not have a second unit of service, enter “N/A”): n/a
21. Please complete the following table regarding the second UNIT OF SERVICE listed
above: n/a
22. If you had THREE unit of service types, please define the third UNIT OF SERVICE here
(if you did not have a third unit of service, enter “N/A”): n/a
23. Please complete the following table regarding the third UNIT OF SERVICE listed
above: n/a
24. Please include any additional comments or clarifications here:
Report 2
This project has been a huge success, and we have been able to serve SO MANY MORE Dublin
residents due to this funding.
Our apologies on the lack of timeliness of this report, as our contracting process was held up this year.
Report 4
This project has been a huge success, and we have been able to serve SO MANY MORE Dublin
residents due to this funding.
FINAL REPORT QUESTIONS
25. FOR THE FINAL REPORT ONLY: Describe the original purpose for which the funds
were granted. If applicable, explain why your agency did not spend the entire grant.
Y-Camp provides children with a community of caring adults, who nurture experiential education that
results in self-respect and appreciation for human value. Over the years we have seen a dramatic
increase in the number of low-income families that want to attend the Y summer day camp program (Y-
Camp). We are very committed to doing whatever it takes to serve this population, but it requires us to
keep raising more and more money. We are seeking grant funding to ensure that those low-income
families have access to affordable summer care, and that their children have the same summer
experience as any other child in our community.
6.3.b
Packet Pg. 150
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
All of our outcomes -- self-identity, self-worth, self-esteem, leadership, and self-respect -- build personal
competencies. These personal competencies are reflected in the four "C's" of the Y-Camp community:
compassion, contribution, commitment, and character!
For years, Y-Campers' parents have reported that when their children return home from camp they are
more caring, understand the importance of giving, are more equipped to stand up for what they know is
right, and are willing to be more responsible. These are the qualities that will help build a successful
nation and a civil society.
Each summer the Y offers 10 weeks of summer day camp for children entering kindergarten through high
school. The program includes recreational and educational activities that allow children to learn, grow and
thrive in the summer months. Our staff work diligently to provide a positive, encouraging environment so
that every child can reach his full potential.
26. FOR THE FINAL REPORT ONLY: Describe the accomplishments of the program
funded. Provide detail on how the program responded to needs within the community.
Describe any new and creative methods the agency implemented to meet community
needs.
This program was a HUGE success, and these funds went directly to the Dublin families that needed
them the most.
While our Summer Day Camp has grown over the past several years, the costs of running this camp are
rising as well (especially the staffing and transportation costs). Due to this support from the City of Dublin,
I'm happy to report that we were able to offer more Financial Assistance to low-income families in Dublin
than we EVER HAVE in the past.
This meant that no family was turned away from camp due to their inability to pay.
With affordable childcare options in such high demand (ESPECIALLY in summer), Y-Camp was a great
asset and resource for our families.
27. FOR THE FINAL REPORT ONLY: Does the agency feel this program was a success?
How do you measure the success of the program? Did it meet or exceed the goals and
outcomes described in the performance measures in the original application? If not, wh
This program was a HUGE success... Not only did we exceed our numbers, but our families felt a sense
of relief when their children were dropped off at a safe, fun, and affordable environment every day
throughout the summer.
28. FOR THE FINAL REPORT ONLY: Describe any problems/delays encountered with the
project. How were they handled? What effects were there on project costs? Describe any
changes that made the project successful or will make it successful in future yea
N/A
29. FOR THE FINAL REPORT ONLY: List agencies you collaborated with on this project.
Describe the nature of the collaboration.
Local school districts, CityServe, Tri-Valley Anti-Poverty Collaborative - received referrals for families that
needed our services
6.3.b
Packet Pg. 151
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)
30. FOR THE FINAL REPORT ONLY: Did you obtain other funding sources for this
particular project? If so, list sources and amounts.
City of Pleasanton - $5,000
YMCA Fundraising Events $ 20,000.00
Staff Donations $ 5,000.00
Board Donations $ 10,000.00
6.3.b
Packet Pg. 152
At
t
a
c
h
m
e
n
t
:
2
.
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
Y
e
a
r
-
E
n
d
R
e
p
o
r
t
s
(
F
i
s
c
a
l
Y
e
a
r
2
0
1
6
-
1
7
H
u
m
a
n
S
e
r
v
i
c
e
s
G
r
a
n
t
P
r
o
g
r
a
m
:
G
r
a
n
t
R
e
c
i
p
i
e
n
t
Y
e
a
r
-
e
n
d
R
e
p
o
r
t
s
)