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HomeMy WebLinkAboutItem 4.2 - 2517 Active Network Agreement Amendment Page 1 of 2 STAFF REPORT CITY COUNCIL DATE: May 21, 2019 TO: Honorable Mayor and City Councilmembers FROM: Christopher L. Foss, City Manager SUBJECT: Active Network Agreement Amendment Prepared by: Rhonda Franklin, Management Analyst EXECUTIVE SUMMARY: The City Council will consider approval of an amendment to the Active Network Agreement and budget change request to purchase Active Network supported equipment and customized integrated reports. STAFF RECOMMENDATION: Adopt the Resolution Approving an Amendment to the Active Network Agreement for Recreation Management Software, and approve the budget change. FINANCIAL IMPACT: The Amendment to the Agreement is for the purchase of Active Network supported equipment and customized integrated reports at a cost of $16,901. This expense was not included in the FY 2018-19 budget; therefore, Staff is also requesting a budget change. DESCRIPTION: At the December 18, 2018 meeting, the City Council adopted Resolution 140-18 approving an agreement with Active Network, LLC (Active Network) for recreation management software platform. Shortly thereafter, Staff began the implementation process towards a go-live date of July 30, 2019. As part of the implementation process, it was determined that additional customized reports would be required to integrate with City-used systems for the purposes of field lighting, customer accounts, and activity guide production. In addition, peripheral equipment such as receipt and card printers, cameras, barcode scan ners, and credit card pin pads that are supported by Active Network would be required to work seamlessly with the platform. Page 2 of 2 STRATEGIC PLAN INITIATIVE: N/A NOTICING REQUIREMENTS/PUBLIC OUTREACH: N/A ATTACHMENTS: 1. Resolution Approving an Amendment to the Agreement with Active Network, LLC for Additional Products and Services 2. Exhibit A to the Resolution - Agreement Amendment 3. Budget Change Form 4. Active Network, LLC Agreement ATTACHMENT 1 RESOLUTION NO. xx–19 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF DUBLIN * * * * * * * * * APPROVING AN AMENDMENT TO THE AGREEMENT BETWEEN THE CITY OF DUBLIN AND ACTIVE NETWORK, LLC FOR ADDITIOAL RECREATION MANAGEMENT SOFTWARE SERVICES AND PRODUCTS WHEREAS, the City of Dublin (“City”) adopted Resolution 140-18 approving an agreement with Active Network, LLC (“Active Network”) on December 18, 2018 for recreation management software services; and WHEREAS, the City requires additional Active Network supported peripheral equipment and customized integrated reports to work seamlessly with the Active Network platform. NOW, THEREFORE, BE IT RESOLVED the City Council of the City of Dublin does hereby approve the Amendment to the Agreement with Active Network, attached hereto as Exhibit A, for recreation management software services. BE IT FURTHER RESOLVED that the City Manager is hereby authorized to execute the Agreement and take such further actions as may be necessary or appropriate to carry out the intent of this Resolution. PASSED, APPROVED AND ADOPTED this 21st day of May 2019. AYES: NOES: ABSENT: ABSTAIN: ________________________________________ Mayor ATTEST: _______________________________________ City Clerk 1 AMENDMENT #1 TO THE AGREEMENT This Amendment No. 1 (this “Amendment”) is made effective as of May 21, 2019 (the “Amendment Effective Date”) by and between City of Dublin (“Client”) and Active Network, LLC (“Active”) and amends that certain Product and Services Agreement, dated as of January 2, 2019, (the “Agreement”) entered into by the Parties. Client and Active are also individually referenced herein as a “Party” and collectively as the “Parties.” Capitalized terms used but not defined herein shall have the meanings ascribed to such terms in the Agreement. NOW THEREFORE in consideration of the mutual covenants, recitals and promises contained in this Amendment and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged by each Party, the Parties hereto hereby agree as follows: 1. Changes to the Agreement. The Agreement shall be amended as follows: A. To add Schedules 01490817, 01490818, 01490819, 01490826, and 01490829 , attached hereto and included herein by this reference, to the Agreement. B. To add to the Agreement a one-time projected contract value for 2019 in the amount of $180.419.26, which includes the addition of up to $16,901.00 in one-time service fees. The Annual Projected Contract Value as defined in the Agreement and included on Schedule 00106757 will remain unchanged. C. For clarity’s sake, the Schedules to be incorporated are detailed below: Schedule # Description Amount 01490826 Musco Lighting Integration $2,800 01490818 ActiveNetwork Supported Credit Card Readers $4,968 01490819 ActveNetwork Supported Equipment $6,333 01490829 Customer Import $1,400 01490817 Activity Guide Brochure Export $1,400 TOTAL $16,901 2. Full Force and Effect. Except as expressly modified herein, the Agreement remains in full force and effect. All references in the Agreement to “this Agreement,” “hereto,” “hereof,” “hereunder” or words of like import referring to the Agreement shall mean the Agreement as amended by this Amendment. In the event any of the terms and conditions of the Agreement conflict with the terms and conditions of this Amendment, the terms and conditions of this Amendment shall prevail only as to the subject matter expressly stated herein. 3. Counterparts. This Amendment may be executed in several counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same document, binding against each of the Parties. To the maximum extent permitted by law or by any applicable governmental authority, this Amendment may be transmitted by facsimile, electronic mail (including pdf) or other transmission method with the same validity as if it were an ink -signed document and any counterpart so delivered shall be deemed to have been duly and validly delivered and be valid and effective for all purposes. IN WITNESS WHEREOF, the Parties hereto have executed this Amendment as of the Amendment Effective Date. Active Network, LLC by its authorized signatory By: ______________________________ Name: ______________________________ Title: ______________________________ Date: ______________________________ City of Dublin by its authorized signatory By: ______________________________ Name: ______________________________ Title: ______________________________ Date: ______________________________ CITY OF DUBLIN FISCAL YEAR 2018-19 BUDGET CHANGE FORM Budget Change Reference #: Ci CourtcN's roval Re aired Ap� aLON From Un-Appropriated Reserves X Budget Transfer Between Funds From Designated Reserves Other * y P DECREASE BUDGET AMOUNT INCREASE BUDGET AMOUNT, Account Amount Account Amount EXP: General Fund - Parks & Community Svcs 770299,4000.4001 (Contract Services) $2,800 770299.6000.6004 (ISF - Equipment) $14,101 REASON FOR BUDGET CHANGE Procurement of equipment and custom reports for the implementation of ActiveNetwork. Posted By: As Presented at the City Council Meeting **********Finance Use Only********** Date: 6/21 /2019 \\cc-uem\users\CarolineS\AppData\Roaming\IQM2\MinuteTraq\dublinca@dublinca.IQM2.com\Work\Attachments\4567 4567 s-u •-„ rc"r xr...1Ps X b ew,.M.++'a..,r.t.--..-s.. ..»rr-. 4P3if Contract#00106757 PRODUCT AND SERVICES AGREEMENT CLIENT INFORMATION ORGANIZATION FULL City of Dublin ADDRESS: 100 Civic Plaza LEGAL NAME: Dublin,CA 94568 CONTACT NAME: La Shawn Butler TELEPHONE:925)833-6645 EMAIL: lashawn.butler@dublin.ca.gov OVERVIEW OF AGREEMENT This Agreement consists of this cover page,the Schedule,the General Terms,and the following Attachments: Recreation Management Product Attachment Exhibit A:Information Security Program Overview NOTE: If Client is tax exempt,certificate must be provided along with signed contract. In consideration of the mutual promises and covenants contained in this Agreement,Client and Active hereby agree to be bound by this Agreement.By signing below,Client acknowledges and confirms that it has read this Agreement. CLIENT ACTIVE NETWORK,LLC rerk Signatur . rid Title:Title: Date: 12i I I b I g Date:t\ lX Y Active Network,LLC 717 N Harwood Street,Suite 2500,Dallas,TX 75201 Telephone:(469)291-0300 Version:08/02/18 Contract#00106757 Products and Services General Terms Your relationship with Active and your use of Active's products and services(including your licensing of Active's SaaS and/or Desktop Software,your use of Services, and/or your purchase or leasing of Hardware)are subject to the terms and conditions set forth herein and are between you and Active. Capitalized terms are defined in Section 7 below,unless otherwise defined within the body of this Agreement,the applicable Product Attachment,or Schedule. In order to use the Products,you referred to herein as"Client")must first agree to this Agreement.You represent and warrant that you have the necessary and full right,power,authority,and capability to accept this Agreement,to bind your organization,and to perform your obligations hereunder. You can accept this Agreement by:(a)clicking to accept or agree to this Agreement,where this option is made available to you by Active in the user interface for any Product;(b)where a link to this Agreement appears in an order form, Schedule,or other document provided to you by Active,by signing such document;(c)by signing this Agreement,if there is a designated area to sign;or(d)by actually using the Products.In the case of(d),you understand and agree that Active will treat your use of the Products as acceptance of this Agreement from that point onwards. You may not use the Products and may not accept this Agreement if(i)you are not of legal age to form a binding contract with Active,or(ii)you are a person barred from receiving the Products under the laws of.the United States or other countries,including the country in which you are a resident or from which you use the Products. You may not use the Products if you do not accept this Agreement. By accepting this Agreement,you agree as follows: 1. AGREEMENT STRUCTURE AND SCOPE. 1.1. General Terms and Incorporation of Product Terms. This Agreement establishes the general terms and conditions to which the parties have agreed to in order to facilitate the licensing of Software and the provision of Products. Additional Product-specific terms and conditions are set forth in one or more documents referenced in the applicable Schedule,each of which is incorporated herein (each, a"Product Attachment"). All references to the"General Terms" mean this document,exclusive of Product Attachments and Schedules. 1.2. Incorporation of Schedules. The parties may enter into new Schedules from time to time. Each Schedule incorporates the terms of these General Terms and the applicable Product Attachment. 1.3. Intentionally left blank. 1.4. Affiliates. Client's Affiliates may order Products from Active(or one of Active's Affiliates)by entering into a Schedule. In the event that a Client Affiliate enters into a Schedule with Active(or an Affiliate of Active),reference in this Agreement to"Client"and"Active"will mean the respective entity that accepts(as described in the Preamble)the applicable Schedule. Each such Schedule will be deemed to be a separate agreement. 2. FINANCIAL TERMS. 2.1. Fees;Payment Terms;Currency. Fees,currency,and payment terms are specified in the applicable Schedule. Unless otherwise specified in the Schedule, all amounts owed by Client that are not directly collected by Active are due from Client within 30 days from either(a)the end of the remittance cycle during which the fees accrued(if related to registrations or transaction processing),or(b)the date of the applicable invoice. Past due fees will accrue interest at the lesser of the annual rate of 10%per annum or the maximum amount permitted by applicable law. In the event of any non-payment or delay in paying a fee,Client agrees to reimburse Active for any fees and expenses incurred in its collection efforts. Payment of fees is under no circumstances subject to or conditioned upon the delivery of future Products or functionality. Except as otherwise provided in a Schedule,Active may modify the fees once per calendar year upon 30 days'notice,provided that any such increase will not exceed 12.5%over the then-current transaction fees or 5%over the then-current subscription fees. 2.2. Taxes. The prices in this Agreement do not include Taxes. Client is responsible for and agrees to pay any and all Taxes. If Client is tax-exempt,Client will send Active a copy of its valid tax-exempt certificate(or,as applicable,its reseller's certificate)prior to execution of any Schedule. Client is solely responsible for determining which,if any,Taxes apply to Client's use of the Products and for collecting,remitting,and reporting the correct amounts of all such Taxes to the applicable governmental authorities,even if Active provides Client with tools that assist Client in doing so. In the event that a governmental authority requires Active to pay any Taxes attributable to Client's use of the Products,Client agrees to defend,indemnify,and hold Active harmless from all such Taxes and all costs and expenses related thereto. 3. LIMITED RIGHTS AND OWNERSHIP;INDEMNIFICATION. 3.1. Reservation of Rights. All rights not expressly granted in this Agreement are reserved by Active and its licensors. Client acknowledges that:(a)all Protected Materials are licensed and not sold;(b)Client acquires only the right to use the Products in accordance with this Agreement,and Active and/or its licensors will retain sole and exclusive ownership of and all rights,title,and interests in the Products,including the following:(i)all Intellectual Property embodied or associated with the Products,(ii)all deliverables and work product associated with the Products,and(iii)all copies and derivative works thereof;and(c)the Products,including the source and object codes,logic,and structure,contain and constitute valuable trade secrets of Active and its licensors. Active shall make available to Client all non-confidential information pertinent to the Services.All original records generated as a result of the project shall be maintained by Active for a period of three(3)years after expiration of the Agreement.Upon reasonable request,copies of those records shall be provided to the Client in an agreed upon format that is readable and usable to the Client at no cost.Client may retain such copies of records in compliance with applicable public record retention laws. 3.2. Restrictions. Unless otherwise set forth in a Product Attachment,or Schedule,Client will not itself, or through any Affiliate,employee,consultant,contractor, agent,or other third party: (a)sell,resell,distribute, host, lease, rent, license,or sublicense,in whole or in part,the Protected Materials; (b)decipher,decompile, disassemble,reverse assemble,modify,translate,reverse engineer,or otherwise attempt to derive source code,algorithms,tags,specifications,architecture,structure, or other elements of the Products in whole or in part,for competitive purposes or otherwise;(c)allow access to,provide,divulge,or make available the Protected Materials to any user other than those who are licensed to have such access;(d)write or develop any derivative works based upon the Products;(e)modify,adapt, translate,or otherwise make any changes to the Products or any part thereof;(f)use the Protected Materials to provide processing services to third parties,or otherwise use the same on a service bureau basis; (g)disclose or publish,without Active's prior written consent,(i)performance or capacity statistics,or the results of any benchmark test performed on the Products,or(ii)the terms(but not the existence)of this Agreement or other valuable trade secrets of Active or its licensors;(h)without Active's prior written consent,perform or disclose or cause to be performed or disclosed any information related to any security penetration or similar tests;(i)disclose or otherwise use or copy the Protected Materials except as expressly permitted herein;(j)remove from any Products identification,patent,copyright,trademark,or other notices or circumvent or disable any security devices'functionality or features;(k)contest or do or aid others in contesting or doing anything which impairs the validity of any proprietary or Intellectual Property rights, title, or interests of Active in and to any Products;(I)use the Products for other than authorized and legal Version:06/06/18 Page 1 of 6 General Terms Contract#00106757 purposes,consistent with all applicable laws,regulations,and the rights of others;(m)take any steps to avoid or defeat the purpose of security measures associated with the Products, such as sharing of login and password information, or attempt to circumvent any use restrictions; or(n)except as expressly permitted by thisAgreement,use the Protected Materials for hosting purposes. 3.3. Enforcement. Client will(a)ensure that all users of Products comply with the terms and conditions of this Agreement;(b)promptly notify Active of any actual or suspected violation thereof;and(c)cooperate with Active with respect to any investigation and enforcement of this Agreement. 3.4. Intellectual Property Indemnification. Active agrees to defend,settle,and pay damages(including reasonable attorneys'fees)relating to any third party claim,demand, cause of action, or proceedings (whether threatened, asserted, or filed) ("Claims") against Client to the extent that such Claim is based upon Active's proprietary Products (excluding Third Party Products) directly infringing a United States patent, registered United States copyright, or registered United States trademark,provided that the Products are used in compliance with this Agreement. 4. DISCLAIMERS AND LIMITATION OF LIABILITY. 4.1 EXCEPT AS OTHERWISE SET FORTH HEREIN AND TO THE EXTENT PERMITTED BY APPLICABLE LAW,YOU ACKNOWLEDGE AND AGREE THAT THE PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE WARRANTIES, IF ANY, SET FORTH HEREIN AND IN THE PRODUCT ATTACHMENTS ARE LIMITED TO THEIR EXPRESS TERMS AND ARE IN LIEU OF,AND ACTIVE,ITS LICENSORS,AND SUPPLIERS EXPRESSLY DISCLAIM TO THE MAXIMUM EXTENT PERMITTED BY LAW,ALL OTHER WARRANTIES,EXPRESS OR IMPLIED,ORAL OR WRITTEN,INCLUDING ANY(a)WARRANTY THAT THE PRODUCTS ARE ERROR-FREE OR"BUG"-FREE,ACCURATE,SECURE,OR RELIABLE;(b)WARRANTY THAT THE PRODUCTS WILL OPERATE WITHOUT INTERRUPTION;(c)WARRANTY THAT ALL ERRORS WILL BE CORRECTED OR THAT THE PRODUCTS WILL COMPLY WITH ANY LAW,RULE,OR REGULATION;(d)IMPLIED WARRANTIES OF MERCHANTABILITY,FITNESS FOR A PARTICULAR PURPOSE,TITLE,OR NON-INFRINGEMENT;(e)IMPLIED WARRANTIES ARISING FROM STATUTE, COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE;AND(f)WARRANTY THAT THE PRODUCTS WILL MEET CLIENT'S REQUIREMENTS. ACTIVE WILL NOT BE LIABLE FOR INDIRECT DAMAGES OR LOSSES(IN CONTRACT,STATUTE,TORT, OR OTHERWISE), INCLUDING DAMAGES FOR LOST PROFITS, LOST SAVINGS, COST OF REPLACEMENT SERVICES, LOST DATA, LOSS OF USE OF INFORMATION OR SERVICES,OR ANY INCIDENTAL,CONSEQUENTIAL,EXEMPLARY,PUNITIVE,OR SPECIAL DAMAGES,WHETHER OR NOT ACTIVE HAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. HOWEVER, SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION ONLY APPLIES WHERE ALLOWED.TO THE EXTENT PERMITTED BY APPLICABLE LAW, ACTIVE'S TOTAL AGGREGATE LIABILITY FOR ALL MATTERS ARISING FROM OR RELATED TO THIS AGREEMENT IS LIMITED TO(I)THE AMOUNT OF FEES ACTUALLY PAID BY CLIENT AS CONSIDERATION FOR THE SPECIFIC PRODUCT UNDER THE APPLICABLE SCHEDULE GIVING RISE TO SUCH CLAIMS DURING THE 12 MONTH PERIOD PRECEDING THE DATE ON WHICH THE FIRST CAUSE OF ACTION AROSE, OR (II) IF NO SUCH PAYMENTS HAVE BEEN MADE OR SUCH AMOUNTS CANNOT BE CALCULATED, 10,000 U.S. DOLLARS (OR THE EQUIVALENT THERETO AS DETERMINED BY THE APPLICABLE COUNTRY'S CURRENCY), AS APPLICABLE. NOTWITHSTANDING THE ABOVE, IF YOU RESIDE OUTSIDE OF THE U.S.,THIS DOES NOT AFFECT ACTIVE'S LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM ITS NEGLIGENCE,NOR FOR FRAUDULENT MISREPRESENTATION, MISREPRESENTATION AS TO A FUNDAMENTAL MATTER, OR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. 4.2 TO THE EXTENT THIS AGREEMENT IS GOVERNED BY ENGLISH LAW,THE FOLLOWING APPLIES:ACTIVE IS LIABLE UNDER APPLICABLE STATUTORY PROVISIONS FOR INTENT AND GROSS NEGLIGENCE.THE SAME APPLIES TO ASSUMPTIONS OF GUARANTEES,STRICT LIABILITY,OR INJURY TO LIFE, LIMB,OR HEALTH. ACTIVE IS LIABLE FOR ANY NEGLIGENT BREACHES OF ESSENTIAL CONTRACTUAL OBLIGATIONS BY ACTIVE BUT THE AMOUNT SHALL BE LIMITED TO THE TYPICALLY OCCURRING FORESEEABLE DAMAGE.ANY ADDITIONAL LIABILITY OF ACTIVE IS EXCLUDED. 4.3 TO THE EXTENT THIS AGREEMENT IS GOVERNED BY AUSTRALIAN LAW,THE FOLLOWING APPLIES: EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT AND EXCEPT FOR ANY CONDITION OR WARRANTY THE EXCLUSION OF WHICH COULD BE VOID OR OTHERWISE CONTRAVENE THE TRADE PRACTICES ACT 1974(CTH)OR ANY OTHER APPLICABLE LAW("NON EXCLUDABLE CONDITION"),ALL SOFTWARE AND SERVICES OF ACTIVE ARE PROVIDED TO YOU ON AN"AS-IS"BASIS WITHOUT WARRANTIES OF ANY KIND,EITHER EXPRESS OR IMPLIED,INCLUDING,WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EXCEPT FOR ANY NON-EXCLUDABLE CONDITION OR OTHERWISE AS CONTAINED IN THIS AGREEMENT, ACTIVE EXPRESSLY DISCLAIMS ANY WARRANTY THAT THE USE OF ITS SOFTWARE OR SERVICES WILL BE UNINTERRUPTED OR ERROR FREE OR THAT THE SPECIFICATIONS WILL MEET YOUR REQUIREMENTS. WHERE LEGISLATION IMPLIES INTO THIS AGREEMENT ANY NON-EXCLUDABLE CONDITION,ACTIVE'S LIABILITY FOR ANY BREACH OF SUCH NON-EXCLUDABLE CONDITION WILL BE LIMITED AT ACTIVE'S SOLE DISCRETION TO ONE OR MORE OF THE FOLLOWING:(1) IN THE CASE OF GOODS,ANY ONE OR MORE OF THE FOLLOWING:(I)THE REPLACEMENT OF THE GOODS OR THE SUPPLY OF EQUIVALENT GOODS; (II)THE REPAIR OF THE GOODS; (III)THE PAYMENT OF THE COST OF REPLACING THE GOODS OR OF ACQUIRING EQUIVALENT GOODS;OR(IV)THE PAYMENT OF THE COST OF HAVING THE GOODS REPAIRED;(2)IN THE CASE OF SERVICES:(I)THE SUPPLYING OF THE SERVICES AGAIN;OR(II)THE PAYMENT OF THE COST OF HAVING THE SERVICES SUPPLIED AGAIN. B) ACTIVE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL OR PUNITIVE DAMAGES INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFIT, LOSS OF GOODWILL, WORK STOPPAGE, DATA LOSS, ANTICIPATED SAVINGS OR COMPUTER FAILURE WHETHER IN AN ACTION IN CONTRACT OR TORT, EVEN IF ACTIVE OR ANY OTHER PERSON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF SUCH LOSS OUGHT REASONABLY TO HAVE BEEN IN THE CONTEMPLATION OF THE PARTIES AT THE AGREEMENT DATE.DESPITE ANY OTHER PROVISION CONTAINED IN THIS AGREEMENT,ACTIVE'S TOTAL AGGREGATE LIABILITY FOR ALL MATTERS ARISING FROM OR RELATED TO THIS AGREEMENT IS LIMITED TO THE AMOUNT OF FEES ACTUALLY PAID BY YOU AS CONSIDERATION FOR THE SOFTWARE AND SERVICES GIVING RISE TO SUCH CLAIM DURING THE TWELVE(12)MONTH PERIOD PRECEDING THE DATE ON WHICH THE CAUSE OF ACTION AROSE. 4.4 FOR THE PURPOSES OF THIS SECTION 4 AND ANY INDEMNIFICATION PROTECTING ACTIVE UNDER THIS AGREEMENT, REFERENCE TO ACTIVE WILL ALSO INCLUDE ITS SUPPLIERS AND LICENSORS. 5. TERM AND TERMINATION. 5.1. Term. The term of this Agreement will be set forth in the applicable Product Attachment. Version:06/06/18 Page 2 of 6 General Terms Contract#00106757 5.2. Termination. Either party may terminate this Agreement,including any or all Product Attachments and Schedules executed hereunder,immediately upon written notice:(a)in the event that the other party commits a non-remediable material breach of this Agreement and/or the applicable Product Attachment or Schedule,or if the other party fails to cure any remediable material breach or provide a written plan of cure acceptable to the non-breaching party within 30 days of being notified in writing of such breach,except for breach of Section 2 of these General Terms which will have a 10 day cure period;or(b)in the event of institution of bankruptcy, receivership,insolvency,reorganization,or other similar proceedings by or against either party under any section or chapter of the United States Bankruptcy Code,as amended,or under any similar laws or statutes of the United States or any state thereof,if such proceedings have not been dismissed or discharged within 30 days after they are instituted;or the insolvency or making of an assignment for the benefit of creditors or the admittance by either party of any involuntary debts as they mature or the institution of any reorganization arrangement or other readjustment of debt plan of either party not involving the United States Bankruptcy Code. Where a party has the right to terminate this Agreement, such party may at its discretion either terminate the entire Agreement or the applicable Product Attachment or Schedule;provided however,that termination of a Product Attachment will automatically terminate all Schedules entered into pursuant to such Product Attachment. Product Attachments and Schedules that are not terminated will continue in full force and effect under the terms of these General Terms. Following termination of this Agreement or a Product Attachment(for whatever reason),if requested by Active,Client will certify that it has returned or destroyed all copies of the applicable Protected Materials and acknowledges that its rights to use the same are relinquished. Termination for any reason will not excuse Client's obligation to pay in full any and all amounts due,nor will termination by Active result in a refund of fees paid. 6.. GENERAL PROVISIONS. 6.1. Insurance. a. If Active employs any person to perform work in connection with this Agreement,Active shall procure and maintain at all times during the performance of the work Workers'Compensation Insurance in conformance with the laws of the State of California and Federal laws,where applicable. Employers'Liability Insurance shall not be less than One Million Dollars($1,000,000)per accident or disease. Active shall also procure and maintain at all times during the term of this Agreement General Liability Insurance(including automobile operation)covering Active and the Client for liability arising out of the operations of Active and any subcontractors. Each policy shall include coverage for all vehicles,licensed or unlicensed,on or off the Client's premises,used by or on behalf of Active for the performance of work under this Agreement. Each policy except Professional Liability shall provide coverage of not less than Two Million Dollars($2,000,000) per claim, naming as an additional insured,in connection with Active's activities,the Client,its elected and appointed officials,and its employees,agents,and representatives. b. Each insurer shall agree that its policy is primary insurance and that it shall be liable for the full amount of any loss up to and including the total limit of liability without right of contribution from any other insurance covering the Client. c. Prior to commencement of work hereunder, Active shall deliver to the Client a certificate of insurance which shall indicate compliance with the insurance requirements of this paragraph. The Client reserves the right to obtain a full certified copy of any insurance policy and endorsements during this time. Failure to exercise this right shall not constitute a waiver of right to exercise later. d. It shall be a requirement under this Agreement that any available insurance proceeds broader than or in excess of the specified minimum insurance coverage requirements and/or limits shall be available to the Client as an additional insured. Furthermore,the requirements for coverage and limits shall be(1)the minimum coverage and limits specified in this Agreement;or(2)the broader coverage and maximum limits of coverage of any insurance policy or proceeds available to the named insured;whichever is greater. The additional insured coverage under Active's policy shall be"primary and non-contributory"and will not seek contribution from the Client's insurance or self-insurance and shall be at least as broad as CG 20 01 04 12. In the event Active fails to obtain or maintain coverage as required by this Agreement.the Client at its sole discretion may purchase the coverage required and the cost will be paid by Active. Each policy shall include an endorsement providing that it shall not be cancelled,changed,or allowed to lapse without at least thirty(30)days'prior written notice to the Client of such cancellation,change,or lapse. e. All self-insured retentions(SIR)and/or deductibles must be disclosed to the Client for approval and shall not reduce the limits of liability. Policies containing any self-insured retention (SIR)provision or deductibles shall provide or be endorsed to provide that the SIR and/or deductibles may be satisfied by either the named insured or the Client. Active shall also procure and maintain at all times during the performance of the work Professional Liability Insurance covering Active's performance under this Agreement. The policy shall provide coverage of not less than One Million Dollars($1,000,000)per claim. f. Inclusion of the Client as additional insured shall not in any way affect its rights with respect to any claim,demand,suit,or judgment made,brought or recovered against Active, Such policy shall protect Active and the Client in the same manner as though a separate policy had been issued to each,but nothing in the policy shall operate to increase the insurer's liability as set forth in the policy beyond the amount or amounts shown or to which the insurer would have been liable if only one interest had been named as an insured. g. If the policies of insurance obtained and maintained by Active under this Paragraph provide coverage on a claims-made rather than occurrence-based basis, Active shall maintain such coverage,or obtain comparable tail coverage,for the period following termination of this Agreement until the expiration of all applicable statutes of limitations. h. The Client and its officers,employees,agents,and volunteers shall be covered as additional insureds with respect to liability arising out of activities performed by or on behalf of Active,including the insured's general supervision of Active,as well as products and completed operations of Active. 6.2. U.S.Government Restricted Rights. The Products are provided with restricted rights. Use,duplication,or disclosure by the U.S.Government is subject to restrictions as set forth in subparagraph(c)of The Rights in Technical Data and Computer Software clause at DFARS 252.227-7013,or subparagraphs(b)(1)and(2) of the Commercial Computer Software-Restricted Rights at 48 CFR 52.227-19,as applicable. The Manufacturer is Active Network,LLC or one of its Affiliates or subsidiaries. 6.3. Suspension. Active will be entitled to suspend any or all Services or deactivate Client's account,including suspending its performance and obligation to remit payments hereunder,upon 10 days'written notice to Client in the event Active reasonably believes that Client is in breach of this Agreement. 6.4. Force Majeure. Neither party will incur any liability to the other party on account of any loss,claim,damage,or liability to the extent resulting from any delay or failure to perform all or any part of this Agreement,if and to the extent such delay or failure is caused,in whole or in part,by events,occurrences,or causes beyond the reasonable control and without any negligence on the part of the party seeking protection under this subsection,including internet service provider or third party payment delays or failures,acts of God,strikes,lockouts,riots,acts of war,terrorism,earthquake,fire,or explosions. Dates by which performance obligations are scheduled to be met will be extended for a time equal to the time lost due to the delay so caused. 6.5. Assignment. Active may assign this Agreement and any or all of its rights and obligations herein without Client's approval. Except as provided in an applicable Product Attachment,Client may not assign or transfer this Agreement without the prior written consent of Active. Version:06/06/18 Page 3 of 6 General Terms Contract#00106757 6.6. Export;Anti-Bribery. The Products may include encryption software or other encryption technologies that may be controlled for import,transfer,export,or other purposes under Export Laws. Client may not export,re-export,transfer,or re-transfer or assist or facilitate in any manner the export,re-export,transfer,or re-transfer of or provide access to any portion of the Products in violation of Export Laws,as determined by the laws under which Client operates,including:(a)to any country on Canada's Area Control List;(b)to any country subject to U.N.Security Council embargo or action;(c)contrary to Canada's Export Control List Item 5505;(d)to countries subject to U.S.economic sanctions and embargoes;and(e)to persons or entities prohibited from receiving U.S.exports or U.S.-origin items,including,to any person or entity appearing on the Office of Foreign Assets Control's Specially Designated Nationals and Blocked Persons List;the Bureau of Industry and Security's Denied Persons List,Entity List,or Unverified List;or the Department of State Debarred List. Client hereby represents and covenants that:(i)Client is eligible to access the Products under Export laws and all other applicable laws;and(ii)Client will import, export, re-export,transfer,or re-transfer the Products to,or use or access the Products in,any country or territory only in accordance with Export Laws and all other applicable laws. Furthermore,Client hereby represents and covenants that,in connection with its respective activities conducted under this Agreement,it will comply with the U.S. Foreign Corrupt Practices Act of 1977,as amended,the U.K. Bribery Act of 2010,as amended,and the Convention on Combating Bribery of Foreign Public Officials and has not and will not make or receive,directly or indirectly, any payments or gifts,or offers or promises of payments or gifts or things of value in exchange for anything that may arise out of this Agreement in a manner that would violate these laws and rules or any other applicable anti-corruption or anti-bribery laws or regulations. 6.7. Notices. Any notices required to be given under this Agreement will be in writing sent to the address on file with Active for Client or,in the case of Active,to the address set forth in Section 7 of these General Terms to the attention of Legal Department. Notices will be deemed received the next day if sent via overnight mail or courier with confirmation of receipt,or 3 days after deposited in the mail sent certified or registered. 6.8. Relationship. This Agreement is not intended to create a partnership,franchise,joint venture,agency,or a fiduciary or employment relationship. Neither party may bind the other party or act in a manner which expresses or implies a relationship other than that of independent contractor. 6.9. Severability. If any part or provision of this Agreement is held to be unenforceable,illegal,or invalid by a court of competent jurisdiction for any reason whatsoever, a)the validity,legality,and enforceability of the remaining provisions of this Agreement(including all portions of any provisions containing any such unenforceable provision that are not themselves unenforceable)will not in any way be affected or impaired thereby,and(b)to the fullest extent possible,the unenforceable,illegal,or invalid provision will be deemed modified and replaced by a provision that approximates the intent and economic effect of the unenforceable,illegal,or invalid provision and this Agreement will be deemed amended accordingly. 6.10.Survival. The following provisions will survive any termination,cancellation,or expiration of this Agreement:Sections 1,2,3.2,4,5.2,6,and 7 of these General Terms,and such other provisions that should reasonably survive termination,cancellation,or expiration hereof. 6.11.Amendments;No Waiver. No amendment or waiver of any provision of this Agreement will be effective unless it is in writing and signed by the party against which it is sought to be enforced. 6.12.Entire Agreement. This Agreement constitutes the parties'entire agreement relating to its subject matter. It cancels and supersedes all prior or contemporaneous oral or written communications, agreements, requests for proposals, proposals, conditions, representations, and warranties,or other communication between the parties relating to its subject matter as well as any prior contractual agreements between the parties. No modification to this Agreement will be binding unless it is in writing and includes a signature by an authorized representative of each party. All pre-printed terms of any Client purchase order,business processing document,oron-line terms will have no effect. There have been no material representations or statements by any person or party to this Agreement as an inducement for a party hereto to accept this Agreement other than what is expressly set forth in writing herein. 6.13.No Third Party Beneficiaries. This Agreement is for the benefit of the parties and their successors and permitted assigns,and does not confer any rights or benefits on any third party,including any employee of a party,any client of a party,or any employee of a client of a party. Notwithstanding the above,the parties acknowledge that all rights and benefits afforded to Active under this Agreement will apply equally to its licensors and suppliers, and the owner of the Third Party Products with respect to the Third Party Products,and such third parties are intended third party beneficiaries of this Agreement,with respect to the Third Party Products as applicable. 6.14.Governing Law and Venue. Except as set forth below,this Agreement will be governed by the laws of the State of Delaware,without giving effect to the conflict of law provisions thereof. Neither the United Nations Convention of Contracts for the International Sale of Goods nor the Uniform Computer Information Transactions Act will apply to this Agreement. THE PARTIES HERETO IRREVOCABLY WAIVE ANY AND ALL RIGHTS TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT. 6.14 Order of Precedence. To the extent any terms and conditions of these General Terms conflict with the terms and conditions of any Product Attachment,the provisions of the Product Attachment will control. In the event of a conflict between a Schedule and these General Terms or the applicable Product Attachment,the General Terms or the applicable Product Attachment(as applicable)will control,provided,however,that such standard variable terms such as price,quantity,license scope,payment terms,shipping instructions,and the like will be specified on each Schedule. 6.15 Interpretation. Any reference to a statutory provision includes a reference to any modification or re-enactment of it from time to time. The headings and pronouns contained herein are for convenience and ease of reference only and will not affect the construction or interpretation of this Agreement. The word"including"in this Agreement means"including,without limitation." All references to days means calendar days. This Agreement will not be construed in favor of or against a party based on the author of the document. 6.16 Counterparts. These General Terms and each Product Attachment,Schedule,and any exhibits thereto may be executed in one or more counterparts,each of which will constitute an enforceable original of this Agreement,and the parties agree that electronic or digital signatures,as well as pdf scanned copies of signatures, will be as effective and binding as original signatures. 6.17 Remedies Cumulative;Injunctive Relief. All rights and remedies provided in this Agreement are cumulative and not exclusive of any other rights or remedies that may be available to the parties,whether provided by law,equity,statute,in any other agreement between the parties or otherwise. Furthermore,in the event of a breach or threatened breach of the intellectual property obligations in this Agreement,Active,in addition to any and all other rights(at law or in equity)which may be Version:06/06/18 Page 4 of 6 General Terms Contract#00106757 available,will have the right of injunctive relief and other appropriate equitable remedies to restrain any such breach or threatened breach,without the requirement of posting a bond. 7. DEFINITIONS. Active"means Active Network,LLC,with a principal place of business at 717 N.Harwood St.,Suite 2500,Dallas,TX,75201,together with its Affiliates,or,if your principal place of business is in Canada,Active Network Ltd.,with a principal place of business at 2925 Virtual Way,Unit 310,Vancouver BC V5M 4X5. Affiliates"of a designated corporation,company,partnership,or other entity means all entities which control,are controlled by,or are under common control with the named entity,whether directly or through one or more intermediaries. For purposes of this definition"controlled"and"control"mean ownership of more than 50%of the voting capital stock or other interest having voting rights with respect to the election of the board of directors or similar governing authority. Agreement"means these General Terms,together with all Product Attachments and Schedules accepted by the parties(as described in the Preamble). Client"means the individual who accepts this Agreement(as described in the Preamble)and any business entity on behalf of which such individual accepts this Agreement. Desktop Software"means each Active-developed and/or Active-owned software product in machine readable object code(not source code)that is installed on desktop(s)or server(s)controlled by Client,the Documentation for such product,and any Updates and Upgrades thereto. Documentation"means the user instructions,release notes,manuals,or on-line help files in the form generally made available by Active,regarding the use of the applicable Software or Services,as updated by Active from time to time. Effective Date"means the date that Client accepts this Agreement(as described in the Preamble). Export Laws"means export control laws and regulations of the countries and/or territories in which Active operates or in which the Products are used,accessed,or from which the Products are provided. Hardware"means computer hardware,equipment,and/or utilities supplied by Active pursuant to a Schedule. Intellectual Property"means any and all intellectual property and proprietary rights(in whole or in part)recognized in any country or jurisdiction in the world,now or hereafter existing, and whether or not perfected, filed, or recorded, including inventions, technology, patent rights (including patent applications, divisions, and disclosures),copyrights and all works of authorship(whether or not copyrightable), moral rights,trade secrets,trademarks and other indicators of source(and the goodwill associated therewith),service marks, trade dress, logos, methodologies, procedures, processes, know-how,tools, utilities,techniques, protocols,various concepts,ideas,methods,models,templates,software,source code,algorithms,tools,utilities,the generalized features of the structure,sequence and organization of software,user interfaces and screen designs,layouts,general purpose consulting and software tools,utilities and routines,and logic,coherence and methods of operation of systems,training methodology and materials,which Active has created,acquired,or otherwise has rights in,and may,in connection with the Products or the performance of Services hereunder,create,employ,provide,modify,create,acquire,or otherwise obtain rights in,and in each case includes any derivative works, alterations,and other modifications using,incorporating,based on,or derived from the foregoing. Maintenance Services"means the provision of Updates and Upgrades related to the Software all as more particularly set out in the applicable Product Attachment and/or Schedule. Preamble"means the first paragraph of these General Terms. Products"means,collectively,SaaS.Desktop Software, Services, Hardware,and all other services, products,or materials provided by Active to Client under the terms of this Agreement. Professional Services"means the implementation,site planning,configuration,integration,and deployment of the Software or SaaS,training,project management, and other consulting services. Protected Materials"means Products,except for Hardware. SaaS"means(a)the software as a service which is hosted by Active or its hosting providers and which is accessed by Client and its users via the internet;(b)Active's web sites; and(c)associated services, as more fully described in the applicable Product Attachment. SaaS functionality is subject to change from time to time at Active's sole discretion. Services"means,collectively,(a)Professional Services;(b)Maintenance Services;(c)Support Services;and(d)any other services set forth in a Schedule. Schedule"means the document,schedule,quote,pricing form,web page,order form,or similar document and the terms and conditions contained therein"accepted" as described in the Preamble)by the parties that describes order-specific information,such as a description of Products ordered,features,options,license details, and fees. Software"means the SaaS and the Desktop Software,collectively. Support Services"means the provision of technical assistance for Software or Hardware as further described in an applicable Product Attachment and/or Schedule. Version:06/06/18 Page 5 of 6 General Terms Contract#00106757 Taxes"means any and all applicable taxes,including sales,use,excise,withholding,assessments,stamp,transfer,value-added,duties,tariffs,export charges,import charges,and other taxes or assessments(however designated)imposed by any foreign,federal,provincial,state,or local governmental authority upon or applicable to Products arising out of this Agreement,other than those based on Active's net income. Third Party EULA"means the end user license agreement,if any,that accompanies the Third Party Products,which governs the use of or access by Client to the applicable Third Party Products. Third Party Products" means those hardware,firmware and/or software products, including updates and enhancements thereto, if any,owned by third parties, together with all user manuals and other documents accompanying the delivery of the Third Party Products. Updates"means bug fixes,patches,error corrections,minor releases,or modifications or revisions that enhance existing performance of the Software that are provided as part of Maintenance Services.Updates exclude Upgrades. Upgrades"means a new Software release that contains major functionality enhancements or improvements;and which is designated by an incremental increase in the release number to the left of the decimal point(by way of example only,release 5.0 designates an Upgrade from release 4.x).Upgrades exclude new products, modules or functionality for which Active generally charges a separate fee. Version:06/06/18 Page 6 of 6 General Terms Contract#00106757 Recreation and Membership Management Product Attachment This document is a"Product Attachment"as defined in the General Terms entered into by Client and Active and is subject to and incorporates by reference the provisions of the General Terms.This Product Attachment is effective as of the date it is"accepted"(in accordance with the Preamble to the General Terms).Any capitalized terms not defined herein have the meaning ascribed to them in the General Terms. 1. SERVICES. Active will provide Services related to events, camps, licenses, classes, tickets, contests, permits, facility/equipment use, transactions, sales, memberships,reservations,donations,and/or activities relating solely to the Parks and Recreation Department(together,"Events"),including without limitation access to its SaaS.Client agrees to cooperate with Active and to provide Active with certain information relating to Client's organization as necessary for Active to provide the Services and SaaS.SaaS provided hereunder are deemed delivered when access is made available to Client. 2. LICENSE TO INTELLECTUAL PROPERTY/PROMOTION. 2.1. Active hereby grants to Client a limited,non-exclusive,non-transferable,non-sublicensable license during the term of this Product Attachment(a)to use the SaaS for the purposes of offering,promoting,managing,tracking,and collecting fees in connection with Client's Event(s)solely in accordance with the Agreement and the Schedule,which for purposes hereof will include the support and maintenance handbook applicable to the Products, as may be updated from time to time, such handbook being available for review in the Client portal,and (b)to display, reproduce,distribute, and transmit in digital form Active's name and logo solely for the- purposes set forth in this Section 2.Client hereby grants to Active a limited license to use information provided by Client relating to Client's organization and Event, which may include content regarding the Event, Client's organization's name, trademarks, service marks, and logo, in connection with the promotion of Client's organization or Events and the Services that Active provides. 2.2. Client will make reasonable efforts to promote and encourage the use and availability of the SaaS in connection with the promotion of Events.During the term of this Product Attachment,Active will be the sole and exclusive provider of registration software and other services similar to the Software and Services provided to Client hereunder for all of Client's Events for which registration begins during the term of this Product Attachment until the Event occurs.Client expressly understands and agrees that the exclusivity set forth in this Section 2.2 is consideration in exchange for the pricing and other benefits being provided to Client hereunder. Notwithstanding the foregoing,the exclusivity requirements set forth in this Section 2.2 do not apply to Ticket Socket and Square.Further,the exclusivity requirement do not apply to VSI until the transition to Active SaaS is complete. Without limiting the foregoing,Client will not enter into any agreement,arrangement,or relationship with any other party that offers online registration or transaction processing services similar to the SaaS provided to the Client hereunder.In addition,if Client host events that Active's current SaaS does not sufficiently support,Client may use alternate SaaS to support such events,provided however,if Active updates its current SaaS and the updates allow for support and functionality of such events, then Client shall use Active's SaaS after the update is successfully implemented and such events will be subject to this Product Attachment. 2.3. Active may present commerce offers to users who register for,sign up,or otherwise use the SaaS in connection with the Events("End Users").Any such End Users may opt in to receive information,items,or promotions/deals from Active or third parties,in which case,Active or such third party will be responsible for fulfillment and providing customer service for any such offers.Client will not present any competing offers to End Users. 2.4. Client will:(a)not use the SaaS to transmit,publish,or distribute any material or information:(i)for which Client does not have all necessary rights and licenses, including any material or information that infringes,violates,or misappropriates the intellectual property rights of any third party;(ii)that contains a computer virus or other code,files,or programs designed to disrupt or interfere with the functioning of the SaaS;(iii)that is inaccurate or misleading;(iv)that is or that may reasonably be perceived as being harmful;threatening,offensive,obscene,or otherwise objectionable;(v)that contains a virus or malicious code;or(vi)that includes the private information of another without express permission,including but not limited to contact information,social security numbers,credit card numbers or other information which a reasonable person would consider private in nature;(b)not attempt to gain access to any systems or networks that connect to the Services and SaaS except for the express purpose of using the SaaS for their intended use;(c)not engage in any activity that interferes with or disrupts the SaaS;(d)not use the SaaS in violation of the CAN-SPAM Act, Canadian Anti-Spam Legislation, or any other applicable laws pertaining to unsolicited email, SMS, text messaging or other electronic communications. 3. INFORMATION COLLECTION. 3.1. Active collects certain information from End Users(collectively,"Participant Information").Client may login to Active's data management system to access the Participant Information.Client is responsible for the security of its login information and for the use or misuse of such information.Client will immediately disable a user's access who is using the SaaS on its behalf or notify Active in writing if any such user is no longer authorized or is using such information without Client's consent. Active may rely,without independent verification,on such notice,and Client,inclusive of Client's parent,subsidiaries,and affiliated entities,as applicable,and each of their respective officers,directors,managers,shareholders,owners,agents,employees,contractors,and representatives covenant not to sue and agree to defend, indemnify,and hold harmless Active from any claims arising from Active providing,denying,suspending,or modifying access.to or use of the SaaS and Services of any individual as directed by Client or by someone who Active reasonably,under the circumstances,believes is authorized to act on behalf of Client.In the event of any dispute between two or more parties as to account ownership,Client agrees that Active will be the sole arbiter of such dispute in its sole discretion and that Active's decision(which may include termination or suspension of any account subject to dispute)will be final and binding on all parties.Client agrees not to use the Software or Services to collect or elicit(a)any special categories of data(as defined in the European Union Data Protection Directive,as may be amended from time to time), including, but not limited to, data revealing racial or ethnic origin, political opinions, religious or other beliefs, trade-union membership, as well as personal data concerning health or sexual life or criminal convictions other than as expressly directed by Active,and in such event,only in pre-defined fields within the Software that are intended for that purpose;or(b)credit card information other than in pre-defined fields within the Software that are intended for that purpose. 3.2. Both parties agree to use the collected information in compliance with(a)all applicable laws,rules and regulations,including,without limitation,those governing privacy and personal information and the use of credit card data(e.g., using credit card information only for purposes authorized by the cardholder); (b)applicable credit card network rules and Payment Card Industry Data Security Standards;and(c)Active's privacy policy,as published on its website or otherwise provided by Active from time to time. Version:06/08/18 Page 1 of 3 Recreation and Membership Management Product Attachment Contract#00106757 4. FEES. 4.1. Client will pay the fees as more fully described in the applicable Schedule.Unless otherwise set forth in the applicable Schedule,Active will charge registration fees to individuals who register for the Events or purchase goods or services online,and will process and collect such fees as a merchant of record according to the card networks.On a bi-weekly basis,unless otherwise set forth in the applicable Schedule,Active will pay Client sums due to Client based on the total fees collected, net of Active's service fees as set forth in the applicable Schedule and any other deductions provided herein.The applicable currency will be set forth in the Schedule. 4.2. Active may suspend its performance hereunder,including remitting payments,or terminate the Agreement or this Product Attachment in the event it reasonably believes that Client's use of the Services or SaaS is not in compliance with applicable law or the Agreement, is fraudulent,or is otherwise suspect,or if there is a dispute as to the legal authority of a Client-associated party to perform hereunder. If Active reasonably believes that a transaction may be fraudulent or otherwise contrary to law,Active may issue an invoice or offset an equivalent amount from Client's account or any payment Active owes to Client and return the value to the End User(as set forth below)and if sufficient funds are not available,Client must reimburse Active on demand.Active will notify Client of the reason for such offset provided that it is lawful to do so. 4.3. If the Schedule indicates that Client is paying on a subscription basis,Client will be invoiced for the first year of subscription fees upon the date of the first live operational use of the SaaS for the Event(s)("Go-Live Date"),with subsequent annual subscription fees being invoiced upon each anniversary of the Go-Live Date. 4.4. If(a)there are any overdue amounts owed by Client;or(b)there are returned charges or items,including those resulting from any error or complaint related to an Event,Active has the right to charge fees owed to Active by Client by issuing an invoice,or by offsetting the deficiency from any account balance Client maintains with Active or any payment Active owes Client. 4.5. All fees described in the applicable Schedule are in consideration of the SaaS and Services that Active provides.Active and Client acknowledge that certain credit card network rules and laws prohibit imposing a surcharge that is based on the type of payment method used(e.g.,having a different fee for the use of a credit card vs.debit card),and therefore,each agrees not to impose such a surcharge on any end user. 4.6. In the event Client is entering into this Product Attachment and using the Services and/or SaaS for the benefit of a third-party Event or organization("Third Party Recipient"),Client agrees that Active can remit amounts directly to the Third Party Recipient identified by Client.In addition,Client will cause each Third Party Recipient to agree to and comply with provisions that are at least as protective of Active as Section 4 of the General Terms and Section 5 of this Product Attachment in Client's agreement with such Third Party Recipient. Should Client fail to obtain such agreement to such provisions and the failure results in costs or damages to Active,Client agrees to defend,indemnify,and hold Active harmless from any such costs and damages,including,without limitation,reasonable attorneys'fees.In addition,Client is responsible and liable for each Third Party Recipient's compliance with the terms and conditions of the Agreement. 4.7. It is Client's responsibility to notify End Users of Client's refund policy.Client must ensure that Client's refund policies are consistent with the Agreement.Client agrees that all fees for a given Event are earned by Client only following either the conclusion or delivery of the applicable Event(as applicable)and all amounts ultimately due to Client will be net of all service fees,reversals,refunds,disputed charges,chargebacks and other deductions whether due to customer complaints,allegations of fraud,discrepancies related to the applicable Event or otherwise.No payments will be made to Client with respect to any Event that is cancelled. If payments have already been made by Active to Client for a cancelled Event or if Active reasonably determines that it is prudent or otherwise necessary to pay a refundtoorhonorachargebackrequestfromanEndUser,Active may issue an invoice or offset an equivalent amount from Client's account or payment owed by Active to Client and return the value to the End User,and if sufficient funds are not available,Client must reimburse Active on demand.Active will notify Client of the reason for such offset provided that it is lawful to do so. 4.8. When Active is acting as the merchant of record and Client elects to include an additional fee in the End Users'cart that is identified as a"sales tax"or similar designation,then,no more frequently than once per calendar year during the term of the Agreement,Active may,upon at least 5 business days'prior written notice,(i) require Client to send to Active Client's books and records related to its sales tax payments,and/or(ii)visit Client's premises during Client's normal business hours to review Client's sales tax payments. 5. INDEMNIFICATION.Client will defend,indemnify,and hold Active harmless from and against any third party claim,demand,cause of action or proceedings whether threatened,asserted,or filed)("Claims")against Active to the extent that such Claim is(a)based upon(i)injury or death to a person or damage to property resulting from the participation in an Event operated by Client in connection with the Services and/or SaaS;(ii)Client's provision to Active of materials,products,or services as part of Client's obligations hereunder that infringe the intellectual property rights of any third party provided that such materials,products,or services are used by Active in accordance with the Agreement;(iii)use or unauthorized disclosure of Participant Information by Client or other third parties to whom access is giventoParticipantInformationasprovidedhereunder;(iv)Client's use of the Services and/or SaaS in violation of Section 2.4 of this Product Attachment;(v)any claims for refunds,reversals or chargeback requests from End Users;or(b)brought by a Third Party Recipient or brought in connection with Active's payment to a Third Party Recipient of any fees due hereunder in accordance with the Agreement. This Section shall not apply,and Client shall further have no obligation to comply with this Section,to the extent that such Claim solely results from the negligence or willful misconduct of Active. 6. TERM AND TERMINATION. 6.1. Unless otherwise set forth in the applicable Schedule,the initial term of this Product Attachment will be for 3 years from the Effective Date with automatic renewals for 3 year terms thereafter(each,a"Renewal Term"),unless either party gives written notice to the other party to terminate this Product Attachment no less than 12 months prior to the expiration of the then-current term. Unless otherwise set forth in the applicable Schedule,to the extent that Client enters into a Schedule for additional Services and/or SaaS that are related to or interoperable with Services or SaaS set forth in a previously entered into Schedule,the term of such subsequent Schedule will be concurrent and coterminous with the term of the previously entered into Schedule. 6.2. If Client has entered into a sub-merchant agreement for payment processing services,and such agreement is terminated by the applicable acquiring bank,Active may terminate this Product Attachment and the effected Schedule. Version:06/08/18 Page 2 of 3 Recreation and Membership Management Product Attachment Contract#00106757 6.3. Notwithstanding the termination or expiration of this Product Attachment or the Agreement under any circumstance other than in the event of Active's material, uncured breach of the Agreement,the parties agree that Active will continue to be the exclusive provider of registration software and other services similar to the Services and SaaS for all of Client's Events for which registration begins during the term of this Product Attachment until the Event occurs. 7. ASSIGNMENT. 7.1. Client may not resell, assign, or transfer any of its rights or obligations hereunder except as expressly provided herein, and any attempt to resell,assign,or transfer such rights or obligations without Active's prior written approval will be null and void. 7.2. Client will cause each Schedule hereunder to be assigned to(a)the purchaser of all or substantially all of Client's assets or equity securities or(b)to any successor by way of merger,consolidation,or other corporate reorganization of Client((a)and(b)together,a"Change of Control"). 7.3. Client will provide written notice to Active of any proposed or completed Change of Control as soon as permissible and in any event within 5 days of the public announcement or close of the transaction,whichever occurs first. Within the 30 day period following such notice,Active will have the right to immediately terminate each applicable Schedule if Active determines,in its reasonable good faith discretion that the purchaser or assignee is a competitor of Active or a party with whom Active does not want to do business. Client agrees to require that the purchaser or assignee(as outlined in this Section 7)agree,in writing,to be bound by the terms and conditions of the Agreement and each applicable Schedule. 8. MISCELLANEOUS. 8.1. Sections 5,6,and 8 of this Product Attachment and any fees owed by Client will survive any termination or expiration of the Agreement. 8.2. The"Liquidated Damage Amount"equals the"Annual Projected Contract Value"(to the extent such amount is specified in the applicable Schedule(s))times the number of years in the then-current term,minus the amount of revenue already paid to Active during the then-current term,net of all refunds,credit card chargebacks, and all other deducted amounts.Client agrees that(a)it will pay Liquidated Damages to Active if(i)Client breaches its exclusivity obligations under Section 2.2 of this Product Attachment;(ii)Active terminates a Schedule and/or the Agreement in accordance with Section 5.2 of the General Terms;(iii)Client fails to cause an assignment as specified in Section 7 of this Product Attachment;and/or(iv)Active terminates a Schedule and/or the Agreement pursuant to Section 7.3 of this Product Attachment; b)all Liquidated Damage Amounts set forth in the Agreement will automatically reset during each Renewal Term; (c)Active may offset any Liquidated Damages Amount set forth in the Agreement from any account balance Client maintains with Active or any payment Active owes Client;(d)because of the difficulty in making a precise determination of actual damages incurred by Active,the Liquidated Damage Amount will be assessed,not as a penalty,but as a reasonable approximation of costs incurred by Active and Active's loss of revenue;and(e)that in any suit or other action or proceeding involving the assessment or recovery of liquidated damages, the reasonableness of the Liquidated Damage Amount will be presumed and the liquidated damages assessed will be in addition to every other remedy now or hereinafter enforceable at law,in equity,by statute,or under the Agreement. Version:06/08/18 Page 3 of 3 Recreation and Membership Management Product Attachment Contract#00106757 EXHIBIT A Information Security Program Overview 1. Information Security Program I.I. Supplier shall have implemented and documented an information security program (the "Security Program") consistent with applicable industry standards, applicable to all facilities, networks, infrastructure,devices, and cloud resources used by Global to provide the Services under this Agreement,including any applicable Subcontractor facilities,networks,infrastructure,devices,and cloud resources. For purposes of this Agreement,"Security Program"shall include,but shall not be limited to,Company policies, procedures, standards, and strategy, whether in hard copy, electronic, recorded form, or otherwise. Such Security Program is expected to contain reasonable and appropriate administrative, technical, and physical safeguards to monitor Supplier's systems and protect cardholder data against anticipated threats or hazards regarding:security,confidentiality,availability,or integrity; loss and accidental,unlawful and unauthorized destruction,alteration,use,disclosure,acquisition,or access. 2. Data Protection 2.1. Supplier agrees to protect and maintain the security of Confidential Information in accordance with those laws, regulations, and industry requirements applicable to Supplier. These security measures include but are not limited to maintaining secure environments that are patched and up to date with all appropriate security updates. 2.2. Supplier shall provide logical separation of Customer data to prevent access to Customer data by another Supplier customer. 2.3. Supplier shall implement formal procedures and measures(including,without limitation,keeping access logs)to control,and review on no less frequent than an annual basis,physical access to prevent unauthorized accesses to Customer data. 2.4. Supplier shall ensure the secure transmission of information between Customer and Supplier and/or between Supplier and a third party,so that such information remains confidential. 3. Network Security 3.1. Supplier agrees to maintain network security that, at a minimum, includes: firewalls, intrusion detection, and regular penetration testing. Supplier also agrees to maintain network security that conforms to a generally recognized information security standard applicable to Supplier's business;such as PC1 DSS. 4. Data Encryption 4.1. Supplier agrees to store all cardholder data provided to Supplier in encrypted form using industry recognized strong encryption. 5. Data Re-Use 5.1. Supplier agrees that any and all data exchanged shall be used expressly and solely for the purpose enumerated in this Contract. 6. Data Destruction 6.1. Supplier agrees to retain data in accordance with Supplier policies and procedures and records retention schedules. Per Supplier retention schedules, Supplier shall erase, destroy,and render unreadable all Customer data from computer systems and backups in accordance with such policies and procedures. 7. Change Management 7.1. Supplier agrees to comply with industry accepted secure application development practices and Supplier's Software Development Life Cycle Methodology. 7.2. Supplier agrees to comply with industry accepted information security practices relating to change management and to comply with Supplier's Change Management policies/standards/processes/procedures. S, Vulnerability Management 8.1. Supplier shall protect systems, including equipment and software, against known vulnerabilities and updating protective measures,including antivirus software and other forms of malicious code protection. 9. Access Control 9.1. Supplier shall maintain access controls to processing facilities and Customer data,which shall be built around the principles of"need to know basis"and"least privilege",implement and document formal procedures and measures to control and review, the allocation of access rights by Supplier's employees(and/or subcontractors)to the Customer's data. Version:06/08/18 Page 1 of 2 Information Security Overview Contract#00106757 10. Monitoring 10.1.Supplier shall monitor the physical and technological environment of the Informational Resources so as to identify security breaches,circumstances or any other factors that might alter the risk level incurred by Customer,and/or detect any problems in the availability and efficiency of the systems used to provide the Services to Customer. 11. Security Training 11.1.Supplier shall regularly raise awareness among employees concerning information security and confidentiality. 12. Pre-employment Screening 12.1.1. Supplier shall maintain pre-employment inquiries consistent with industry standards where feasible and in compliance with local law. 13. Breach Notification 13.1.In the event of a security breach involving Supplier's systems and data associated with Customer,Supplier shall notify Customer in a timely manner following its internal confirmation that Customer transactional information has been involved in a Security Breach, provided that such notification will not conflict with or compromise Supplier's efforts to(i)cooperate with law enforcement,(ii)protect confidential information belonging to Customer,itself,or any third party,or(iii)remediate and/or mitigate the Security Breach and further provided that Supplier will notify Customer at the same time Supplier notifies other similarly situated and similarly impacted customers. 13.2.Supplier shall respond to requests for information from Customer related to any actual Security Breaches involving Customer's transactional information in a commercially reasonable timeframe and will cooperate fully with Customer and its agents in resolving the problem, take all necessary actions at its own costs to assist Customer in managing the impacts of the security breach, provided that such information and actions will not conflict with or compromise Supplier's efforts to (i) cooperate with law enforcement, (ii)protect confidential information belonging to Customer, itself or a third party, or(iii) remediate and/or mitigate the Security Breach. 14. Right to Audit 14.1.Upon written request from Customer and the execution of a non-disclosure agreement relating thereto,and no more frequently than once every twelve(12)months,Supplier shall provide Customer with a copy of Supplier's SSAE 18 report at no additional charge to Customer. 14.2.Supplier shall cooperate with any reasonable self-assessment requests received from Customer, which may include questionnaires, in accordance with Supplier's standard practices. Supplier undertakes to remain compliant with the Payment Card Industry Data Security Standard(PCI DSS)during the Term of this Agreement. Upon written request from Customer and the execution of a non-disclosure agreement relating thereto,and no more frequently than once every twelve(12)months, Supplier shall provide Customer with confirmation of Supplier's PCI DSS compliance status. Version:06/08/18 Page 2 of 2 Information Security Overview icTIvE Schedule Company Address 717 North Harwood Drive,Suite 2500 Created Date 12/10r2018 Dallas, TX 75201 Quote Number 00106757 US Currency USD Prepared By Jordan Whittington Contact Name La Shawn Butler Phone 214.295.1873 Phone 925)833-6645 Email Jordan.whittingtorl@activenetwork.com Email iashawn.butler@dublin.ca.gov Bill To Name CITY OF DUBLIN Ship To Contact Rhonda Franklin Bill To Contact Rhonda Franklin Ship To Address 100 Civic Plaza Bill To Address 100 Civic Plaza DUBLIN.CA 94568 United States DUBLIN,CA 94568 United States First Year 40,000 Registrations la r y jY rr/ rr: r ,u r r,1 Sales Fee TotalProducttYUfapt"i ACTIVE Net-(credit SaaS 1 0.10cardrefunds-flat fee) ACTIVE Net-ACH Remittance-Every 2 Service 1 weeks ACTIVE Net-Annual Subscription Fee SaaS 1 51,000.00 51,000.00 ACTIVE Net-Credit Card Processing Fee SaaS 1 2.75 ACTIVE Net- Functionality:Activity SaaS 1 Registration ACTIVE Net- Functionality: Equipment Lending& SaaS 1 POS ACTIVE Net- Functionality: Facility SaaS 1 Reservation ACTIVE Net- Functionality:League SaaS 1 Scheduling ACTIVE Net- Functionality: SaaS 1 Memberships ACTIVE Net- Functionality:Private SaaS 1 Lessons Quoted prices for onsite services do not include the costs of TIVE network. Schedule ACTIVE Net-Primary transporting Active Network resources onsite. If onsite services Transportation(to be Service are required,economy primary transportation costs(eg. 1 reimbursed based on Airfare,train fare,or mileage)will be assessed and invoiced actual cost incurred) separately.Onsite services are billed in minimum,8 hour daily increments. ACTIVE Net-Public Interface Fee Set up- SaaS 1 absorbed by client ACTIVE Net-SaaS ACTIVE Net Service Package Advanced 6 consists of the following Services: onsite business process review remote functionality review&data collection preparation remote data collection review remote data entry(inventory and policy controls) onsite&remote user testings onsite&remote train the trainer training ACTIVE Net-Service Service • remote Go Live preparation 1 26,750.00 26;750.00 Package Advanced 6 remote hardware configuration The scope of Services is contained to the 6 functionalities listed below. 50%of total Service costs will be billed at Service initiation, payable within 30 days of the date of invoice. 50%of total Service costs will be billed at Service completion, payable within 30 days of the date of invoice. ACTIVE Net-Staff Interface-Payment Processing Fee SaaS 1 0.50 Electronic Cheque/Check Processing ACTIVE Net-Support Maintenance Support package for organizations between$1,500,000 to 1 0.01 Advanced Package 8,000,000 in annual revenue through ACTIVE Net. ACTIVE Net- ACTIVE Net Technical Services:ACH Remittance consists of Technical Services: Service the following Services: 1 ACH Remittance remote configuration,testing&training ACTIVE Net- ACTIVE Net Technical Services:Financial Export consists of Technical Services: Service the following Services: 1 1,400.00 1,400.00 Financial Export remote configuration,testing&training Total Price USD 799,150.00 Service Total 28,150.00 Saas Total 51,000.00 Annual Projected USD 163,518.26 Contract Value All fees described herein are in consideration of the Software and Services that Active provides.Active and Client acknowledge that certain credit card network rules and laws prohibit imposing a surcharge that is based on the type of payment method used(e.g.,having a different fee for the use of a credit card vs.debit card),and therefore,each agree not to impose such a surcharge on any End User.The payment options we offer may include MasterCard.Visa,American Express and Discover. Sales tax and shipping not included in total price.Sales tax and shipping,where applicable,will be added to your invoice. network, Schedule Quote Accepta I ation Signature,: Printed N ie: 1"0 ktA t"' 12-S5 Title: Date: l' t:•:513/11 Ci- PO#(if applicable).