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HomeMy WebLinkAboutItem 6.2 ViacomBasicCableRtsRev (2) . e e CITY OF DUBLIN AGENDA STATEMENT CITY COUNCIL MEETING DATE: October 10, 1994 SUBJECT: Public Hearing: Review of Viacom's Basic Cable Rates for September 1, 1993 to July 14, 1994. 1:f (Prepared by: Bo Barker, Management Assistant) EXHIBITS ATTACHED: l~esolution Ordering a Rate Reduction 2/ Consultant's Report that Reviews Form 393 (Viacom's Rate Application) 3yViacom's Position Letter RECOMMENDATION: 1. Adopt the Resolution ordering Viacom to comply with the FCC ~gulations by using the "preponderance of use" method of counting regulated channels, and order a rate reduction for the basic tier. 2. Direct staff to file a request for clarification from the FCC of the "preponderance of use" method for counting channels. FINANCIAL STATEMENT: There would be no impact if the City Council approves Viacom's actual rates. If the City Council ordered a rate reduction, rate payers would remain unaffected since the FCC would likely allow Viacom to replace any rate overcharges with rate undercharges. DESCRIPTION: The Cable Television Consumer Protection and Competition Act of 1992 (the Act) grants local franchising authorities the right to regulate cable television rates for basic service. Basic service is defined by the Act as all broadcast stations, public access, government, and education channels. This level of service does not include satellite stations such as ESPN, CNN, TBS, etc. The City's cable operator, Via com calls its basic service, limited service. The second tier of service offered by Viacom is called the Satellite Value Package. The majority of subscribers, 95%, purchase the second tier of service. The FCC has issued regulations detailing the rate regulation procedures and setting maximum permitted rates for regulated services. Local franchising authorities must determine whether the cable operator's rates for basic service comply with these regulations. In other words, the City, as a certified local franchising authority, must review and approve Viacom's limited service level rates. The FCC regulates the more popular second tier, the Satellite Value Package. Rate Regulation The City Council is considering rates for the period covering September 1, 1993 to July 14, 1994. For this period, Viacom was required to submit Form 393 that describes how they are in compliance with the benchmark rates established by the FCC. Form 393 was given to the City's Cable Consultant, Telecommunications Management Corporation (TMC), to review and provide findings. In order to achieve a cost savings, the Cities of Dublin, Livermore, Pleasanton and San Ramon jointly had the Consultant review Viacom's rates. The TMC report, Exhibit 1, examines how rates compare to the FCC established benchmark rates. Benchmark rates are also referred to as "permitted rates." The calculation of the Benchmark rates involve three primary factors: 1) the number of subscribers 2) the number of regulated channels 3) the number of regulated channels that are satellite delivered. The TMC report indicates two primary issues as a result of the Form 393 filing; 1) how the number of regulated channels were counted by Viacom; and 2) the impact of the counting on the permitted rates. 1) The Number of Regulated Channel: The issue stems from how channels that have both regulated and non regulated programming are counted. (Non-regulated services include premium or pay per view COPIES TO: Deb Stuart, Viacom Cable CITY CLERK FILE I/loI5l0~O' ITEMNO./J.2, , ~.>__ ...;,~ ,..',.LZ.,;, ",;,'':J>~i' ';"..:~~_,:X; '-.d:::"''';';;,;.'_~~~:'i.:''f;7t1jf'~;;:'-;1L-",';;;~'~''~/':':f;:;'>;';;"" j':"'::'1~,'i:.;,j"",-~-:--,t:',;""U1:';;~~-,-.", ,-- e e channels). For example, Channel 0 carries the California Channel five hours per day, Monday through Friday which is regulated programming, but carries Playboy, non regulated programming, the remainder of the time. The initial FCC regulations were silent on how to treat these cases. The FCC has attempted to address the situation in various question and answer sessions conducted throughout the country. However, this exact situation has not been addressed, TMC has concluded from these sessions that a "preponderance of use" standard should apply to this situation. This means that if the preponderance of use of a channel is non regulated programming, then it should not be counted in the calculating the permitted rate. In the example previously given for Channel 0, the preponderance of use is non regulated programming. This conclusion therefore impacts the permitted rate calculations. Viacom Cable has reviewed the report of TMC and contends that they counted the channels correctly. (Viacom's response is attached as Exhibit 3). Their position is that if any regulated programming is on a particular channel then the channel should be counted as regulated. Again, the FCC has not made a definitive ruling on the "preponderance of use" issue although both the City and TMC have informally requested them to do so. 2. Permitted Rates: The number of regulated channels directly impacts the permitted or benchmark rates as described in Table 1 below. (The listed rates are exclusive of the franchise fee) Basic Service (Limited Service) Tier 2 (Satellite Value Total As Submitted b Viacom Current Rate $12.93 $10.13 $23.03 Channels 19 15 34 As Calculated b TMC Permitted Rate Channels Difference $12.34 17 $-0.59 $10.89 15 $+0.76 $23.23 32 $+0.17 Table 1 The table above demonstrates that the permitted rate for Basic Service should be $0.59 lower than the current rate. As shown, the Tier 2 permitted rate could be $0.76 higher than the current rate. Based on this information, the City Council could elect to order the Basic Service Rate to the lower, permitted amount. However, the FCC has indicated that if rates for one level of service are too high, but are less than permitted on other Tiers, the total dollars to be refunded must be "offset" by any undercharges. Additionally, since the FCC determines refund liability based on the total dollars of both service tiers, the basic service customer would not receive a refund. In short, if the City Council elected to reduce rates on the basic tier, there would be no impact on rate payers for the period covering September L 1993 to Tuly 14, 1994 If the City Council ordered a rate reduction, there may be an impact on the future rates of basic customers. The impact will be more clear once the next round of rate reviews are complete. Tri-Valley Cities Action San Ramon's City Council approved the actual rates. The City of Pleasanton ordered a rate reduction as is recommended by Staff and the City of Livermore is hearing this item tonight, October 10, 1994. Future City Actions In March, 1994, the FCC made revisions to its rate regulations. Cable operators were required to adjust their rates which took affect July 14, 1994. This will require the City Council to approve another rate application in December of 1994. Additionally, Viacom is required to submit new rate application forms that will be evaluated and brought back to the City Council at a future meeting. The four cities, Dublin, Pleasanton, Livermore, and San Ramon will again share in the cost of the evaluation. Staff recommends the City Council order Viacom to comply with the FCC regulations by using the "preponderance of use" method of counting regulated channels, and order a rate reduction for the basic tier. Viacom should apply refunds in actordance with FCC regulations, and to show compliance within 60 days. It also recommend that the City Council direct staff to file a request for clarification from the FCC of the "preponderance of use" method for counting channels. COPIES TO: Deb Stuart, Viacom Cable ITEM NO. e e RESOLUTION NO. - 94 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF DUBLIN **************** DISAPPROVING OF CERTAIN RATES FOR THE BASIC SERVICE TIER AND ORDERING A RATE REDUCTION FOR THE PAST RATES COLLECTED WHEREAS, The Cable Television and Consumer Protection Act of 1992 grants the City of Dublin, as a franchising authority, the power to review rates for basic cable television service within it s jurisdiction. WHEREAS, The City has taken the necessary measures to comply with FCC regulations governing certification and rate review; and WHEREAS, On June 14, 1994, Viacom Cable submitted to the City an FCC Form 393 documenting the rates that became effective September 1, 1993; and WHEREAS, Telecommunications Management Corporation, a professional cable television regulations consulting firm, has reviewed Viacom's Form 393 and found the rates for basic service to be above the FCC's maximum "benchmark" rates; and WHEREAS, the City has provided reasonable opportunity for the consideration of views of interested parties and has provided Viacom Cable with a copy of the consultant's report dated July 25, 1994. NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Dublin resolves as follows: Section 1: The rates and charges for the Basic Service Tier as identified in the FCC Form 393 dated June 14, 1994, which were in effect form September 1, 1993 to June 14, 1994 are hereby disapproved for the reason's cited in the Telecommunications Management Corporations report dated July 25, 1994, incorporated into this resolution by reference. Rates for the Basic Service Tier are hereby ordered to be reduced by $0.59 per month for the period from September 1, 1993 to July 14, 1994. Section 2: This resolution constitutes a written decision disapproving the initial rate within the meaning of Section 76.936 of the Rules and Regulations of the FCC. Section 3: Viacom Cable is hereby directed and ordered to provide refunds, in accordance with the Rules and Regulations of the FCC, to subscribers for any accounts collected since September 1, 1993 in excess of the rates authorized by this order, and to provide to the City written evidence of compliance within sixty (60) days of this resolution. PASSED, APPROVED AND ADOPTED this, 1994 AYES: NOES: ABSENT: ABSTAIN: Mayor ArrEST: City Clerk tXHIBIT J- I .~ e e iELECOl'vii'ilUf\lIC.~ TIOI"IS J\/lA!\IAGcl'ilEf'-lT CORP 5757 Wilshire Blvd. . Suite 635 . Los Angeles, CA 90036 . (213) 931-2600 . Fax (213) 931-7355 July 25, 1994 r.GCL.;/VCD llJ~i 3 1994 ('.-" ,if n:: OIl'" r~, . . t." i\ Mr. Chris Sherwood Management Analyst City of Pleasanton P.O. Box 520 Pleasanton, CA 94566-0802 Dear Mr. Sherwood: Telecommunications Management Corp. (TMC) has received the revised FCC Form 393 submitted by Viacom Cable to the Cities of DUblin, Livermore, Pleasanton and San Ramon (the Cities). This letter constitutes TMC's evaluation and review of this information. The following caveats should be noted: . The Viacom financial information has not been audited for accuracy. However, the numbers have been examined for consistency with iridustry standards. It is noted that the Form 393 is submitted with a signature under a provision that states that willful false statements are punishable by fine and/or imprisonment. . The rules established by the FCC are subject to revision and modification. The evaluation is based on the rules established and available as of the date of this report. . Viacom has submitted one Form 393 for all of the cities. This practice is permitted by the FCC.l However, Viacom has made a single filing to the Cities, even though "elll 1 Footnote 1 to the FCC's instructions for Form 393 reads, "When completing this form, except where noted, your should use data from the community unit involved. However, you may use data for the system instead of the community unit if all relevant factors (including program service and equipment rates, channel line-ups and franchise fees) are identical and the local franchising authority (or where relevant, the FCC) permits you to use such system data." f ralereglclientslnpleasantlsherwo01 EXHIBIT d. Mr. Chris Sherw~ City of Pleasanton July 25, 1994 Page 2 e relevant factors" were not "identical". 2 Upon direction from the Cities, it was determined that this information is acceptable for the purposes of this review. It is noted that separating San Ramon from the other cities would not have a significant impact on the results of the Form 393. viacom submitted a Form 393 dated June 14, 1994, in response to the cities' notice of certification by the FCC to regulate the rates for the basic service tier. The Form 393 appears to have been completed in compliance with FCC regulations, except perhaps for one key item. This item involves the counting of channels utilized in the calculation of the benchmark. Form 393 involves the calculation of the maximum rate per channel that a cable operator is permitted to charge. The calculation involves computing the current permitted rate and comparing it to the "benchmark" which the FCC has determined represents the rate that the cable operator would charge in a competitive environment. If the current rate equals or is less than the benchmark, then the current rate is the permitted rate. If the current rate exceeds the benchmark, then the Form compares the rate in place with 90% of the September 30, 1992 rate3 (a 10% reduction), with the benchmark permitted at that time. The permitted rate is either the benchmark (adjusted for inflation and program changes) or 90% of the September 30, 1992 rate, whichever reduction is less. The calculation of the benchmark involves three primary factors: Number of subscribers, number of regulated channels and number of regulated channels which are satellite delivered. Since the benchmark rate is inversely proportional to the number of channels (i.e., the more channels, the lower the permitted charge per channel), the 2 On the effective date of regulation, the basic rate (exclusive of franchise fees) in Dublin, Livermore and Pleasanton was $12.96 and $12.84 in San Ramon. Viacom utilized a "weighted average rate" of $12.93. It is noted that this is actually a straight average (total of four numbers divided by four) rather than a weighted average). 3 September 30, 1992 is used because the FCC determined that many operators increased rates in anticipation of the passage of the 1992 Cable Act in October 1992. The FCC thus eliminated the rate increases which were implemented primarily as a result of the proposed legislation. Mr. Chris Sherwttd City of Pleasanton July 25, 1994 Page 3 It counting of channels is a key factor in determining the rate permitted. viacom indicates that in December 1993, there were a total of 34 regulated channels (Basic and the Satellite Value Package) of which 18 were satellite delivered. On September 30, 1992, Viacom indicates that there were a total of 32 regulated channels and 18 satellite channels. Contained in this total are channels which are counted as regulated channels ever. though they are shared with services that are otherwise exempt from rate regulation.4 These include: . Channel 0 which carries the California Channel five hours per day, Monday-Friday and Playboy the remainder of the time. . Channel 27 which carries C-SPAN 2 seven hours per day and Viewers Choice the remainder of the time. . In 1992, two channels were of similar shared use, although hours of carriage were not indicated (Channel 0 CNBC/Playboy, Channel 34 KMTP/C-SPAN) The initial FCC rules were silent on how channels were to be carried which were shared in use. On June 1, 1994, the FCC issued a "Question and Answer" which attempted to clarify this issue. In item number 1, the FCC stated: "Q1: If a channel is split between satellite and non-satellite programming or between broadcast and non-broadcast programming, how is that channel treated for purposes of completing FCC Form 1200 and Form 393? A1: Channels should be classified according to their preponderance of use. Thus, a channel that carried satellite programming more than-half the time would be considered to carry satellite programming. Similarly, a channel carrying non- broadcast signals more than half the time would be considered to carry non-broadcast signals. See Form 1200, lines C2, H3i Form 393, page 22.11 4 Services which are provided an a per channel (e.g., HBO) or per program (e.g., pay-per-view) basis are exempt from rate regulation. Mr. Chris Sherw~ City of Pleasanton July 25, 1994 Page 4 e Although this answer does not specifically address the issue of channels which are shared between regulated and unregulated use (the example given involves two types of regulated services), it would appear reasonable that the "preponderance of use" standard would apply to this situation. In this case, assuming that the 1992 hours of carriage were reasonably comparable to the hours utilized in 1993, this would reduce the regulated channels in December 1993 to 32 (16 satellite) and in September 1992 to 31 (16 satellite) . The impact on the permitted rate is indicated below (Note: Rates listed are exclusive of the franchise fee): Current Rate Permitted Difference Rate Basic Service $ 12.93 $ 12.34 -0.59 (17 Channels) Tier 2 10.13 10.89 +0.76 (15 Channels) Total 23.06 23.23 +0.17 As can be seen, the total rate could have been higher than charged by Viacom. This is due to the inverse ratio of channels to the benchmark rate. However, it is possible that the rate charged to subscribers could result in being reduced. Before explaining how this may be possible, it is very important for the cities to understand that the FCC rules are less than clear cut in this area. Despite repeated requests from both cable operators and franchising authorities, the FCC has been slow in responding to many specific questions regarding implementation of the rules. The FCC's regulations for review of Form" 393 appear to permit the regulatory authority (either a city or the FCC) to reduce rates which exceed the permitted amount, or freeze rates which are less than the permitted amount. In the specific case before the cities, this may mean that the cities could order the Basic Service rate to be reduced to $12.34. Upon notification to the FCC by the cities, the FCC may then "freeze" the Tier 2 rate at $10.13. This would be significant because the second round of rate regulation utilizes the rates which were in place on Mr. Chris sherwo4lt City of Pleasanton July 25, 1994 Page 5 e March 31, 1994.5 However, the FCC has said that if the rates on March 31 were incorrect, the filing would have to be corrected to reflect the what the rates should have been at that time. Further, the FCC has yet to resolve the issue of refund liability. Initially, the FCC appeared to state that if a franchising authority found the rates for the basic tier to be too high, the authority could order reductions and refunds. Subsequently, the FCC has appeared to indicate that if rates for one level of service are too high, but are less than permitted in other areas, the total dollars to be refunded must be "offset" by any undercharges. Many franchising authorities believe that this is contrary to the letter and intent of the original rules. The cities would appear to have a number of possible actions to consider: 1. The cities can accept Viacom's filing and direct that rates be maintained as indicated. 6 2. The cities can find that Viacom has inappropriately counted channels to be included in the benchmark and direct rates for the Basic Tier to be reduced to reflect this incorrect counting. 3. Viacom should be invited to comment on the possible findings and provide justification of its rates based on the analysis indicated above. 4. The cities should permit the participation of "interested parties" in the review process. This is a requirement of the FCC regulation, and must be done during the 120 day review period. This may be a public hearing, but the FCC rules do not specify that one must be held (for example, the cities could invite written comment). 5 FCC Form 1200. 6 Note that the rates would only be maintained for the period from September 1, 1993 through July 14, 1994 since the second phase of rate regulation (including modified rates) went into effect in the Cities on July 14, 1994. Mr. Chris Sherw~d City of Pleasanton July 25, 1994 Page 6 e 5. The cities may wish to contact the FCC directly to provide information on local actions and/or to determine whether the specifics of this case can be explained more clearly. TMC has placed initial inquiries in this regard, but has not yet received a response. The cities will be advised of any responses TMC receives from the FCC on the issues involved in this analysis. The FCC can be reached directly at (202) 416-0953. If number 1 above is selected, it is noted that the rates charged by Viacom are less than permitted. Figure 1 summarizes the rates charged by Viacom as compared to the rates permitted. If the cities find that these rates acceptable, Viacom should be directed to maintain its charges at the "actual" level, otherwise the cities may be considered to have approved the "permitted" rates. If the cities find the rates documented on the Form 393 acceptable, and there is no opposition to the rates by an interested party, no City action needs to be taken and the rates will be automatically considered approved at the end of the 120 day period. As noted above, in order to prevent the "permitted" rates from becoming approved, the cities will most likely desire to take action and direct Viacom to maintain its rates at "actual" levels. If there is any opposition by an interested party, or the cities disapprove any initial rate in whole or in part, a written decision must be issued by the franchising authority. This will most likely be the situation in the cities. In conclusion, it appears that Viacom has completed the Form 393 in substantial accord with the regulations established by the FCC. The key outstanding issue is the counting of certain channels and the impact on the permitted rate for regulated service. - After discussion with the FCC and Viacom, if the cities find that Viacom has counted the channels consistent with FCC instructions, the cities should direct Viacom to maintain rates as stated in the "actual" column of Figure 1. If, the cities find that rates should be reduced for the Basic Service Tier as a result of a miscounting of channels, then Viacom should be advised to reduce its rates for the Basic Service Tier and maintain its rates for all other services indicated in Figure 1. The cities should then Mr. Chris sherwjlk City of Pleasanton July 25, 1994 Page 7 e inform the FCC of their finding and recommend that the rates for Tier 2 be frozen at the levels which were in place on the dated of regulation. It is unfortunate that the FCC has been less than forthcoming in responses to requests for information by both cities and cable operators. As a result, a number of fairly confusing situations are arising that the FCC has been delinquent in providing responses. If you have any questions regarding this information, please feel free to contact me. Sincerely, L~ Michael J. Friedman Vice President ~ Q r"- enclosure e e FIGURE 1 COMPARISON OF PERMITTED AND ACTUAL RATES AS INDICATED ON THE VIACOM FORM 393 Note:" All rates are exclusive of franchise fees. PERMITTED ACTUAL* Basic Service 13.00 12.93 Tier 2** 10.26 10.13 Installation Unwired Home 33.51 32.65 prewired Home 16.91 16.48 Additional connection with 16.63 16.20 initial install Additional connection requiring a 22.24 21. 67 separate install Reconnection 22.66 22.08 Remote Control .10 .10 Addressable 1. 71 1. 69 Converter Straight Converter .20 .19 * This "actual" is the "weighted average" utilized by viacom. ** Tier 2 is subject to FCC regulation upon receipt of a "complaint" (FCC Form 329). ratereg\clientslnpleasant\she<wo01 e' . YIACONtfABLE More of What Youre Looking For. r. r ... I 'I ; r. r: '.' .~ I , L. d -Stj.l J U 1994. eHV ("r.: m J~r.~r ~ September 30, 1994 Mr. Richard C, Ambrose City Manager City of Dublin 100 Civic Plaza Dublin, CA 94568 BY FAX BY MESSENGER Dear Mr. Ambrose: Thank you for your letter of September 23 inviting Viacom to review and comment on the City of Dublin's cable consultant evaluation of Form 393 that covers rates from September 1, 1993 to July 14, 1994. We have reviewed the TMC report dated July 25, 1994, authored by Michael J. Friedman. As we read Mr. Friedman's document, we have identified distinct issues that are relevant to our evaluation of the Form 393 rates charged by Viacom and regulated by the FCC: 1) regulated channel count, and 2) refund policy, I will respond to each issue separately. REGULATED CHANNEL COUNT In the TMC report, page 4, Mr. Friedman addresses the issue of channel sharing and states that the FCC Q&A "does not specifically addresses the issue of channels which are shared between regulated and unregulated use..." He continues to say that 'H would appear reasonable that the 'preponderance of use' standard would apply to this situation." Mr. Friedman's supposition leads him to reduce the number of regulated satellite channels from 18 to 16 and thereby conclude that Viacom has over-charged $.59 on what he refers to as the Basic Service (Limited Cable) and under-charged on Tier 2 (Satellite Value Package) by $.76, with a total undercharging for Standard Cable customers of $.17. Based upon this conclusion, you have understandably raised the issue that Viacom over-charged for Limited service, the service you are enabled to regulate by $.59. Viacom's response: Viacom does not agree with Mr. Friedman's conclusion about reducing regulated channel counts, because in fact we believe that the FCC has been clear on how to count the number of regulated channels. We would be willing to accept Mr. Friedman's determination about overcharging for Basic Service (Limited Cable) and under-charging for Tier 2 (Satellite Value Package), since this results in no financial impact to Viacom. 2055 Folsom · San Francisco. CA 94110-1330 · Telephone 415863-8500 fXHISIT 3 Viacom is an Equal Opporlunily Employer and encourages business with Minorily and Femala-Owned Businesses e e REFUND POLICY Mr. Friedman also states at the bottom of page 4, regarding refunds, ''this may mean that the Cities could order the Basic Service rate to be reduced to $12.34. Upon notification to the FCC by the Cities, the FCC may then 'freeze' the Tier 2 rate at $10.13." According to Mr. Friedman, the City may be able to order a reduction of the Basic Service rate and the FCC may order a freeze on the Tier 2 rate, thereby requesting Viacom to grant a refund to customers for the alleged over-charging on the Basic Service rate. Viacom's response: Viacom believes the attached documents demonstrate that the FCC clearly allows a netting out of all regulated rate adjustments as long as the total regulated revenue of a cable operator does not exceed the total oermitted revenue as determined by maximum allowable FCC rates. I refer you to Section 104, page 37, of the FCC guidelines, Paragraph 6 in the TCI St. Louis decision, and Paragraph 5 of the Sammons decision. Therefore, because Viacom has charged less than the permitted rates for Standard Cable as determined by Mr. Friedman, there would be no refund liability due to our Dublin customers. We appreciate the opportunity to provide comment on this matter. If I can be of further assistance, please do not hesitate to give me a call. Very truly yours, JI::= li J0o,y; ~ Vice President and General Manager Attachments