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Home My WebLink About4.07 Police Services Annual Report f CITY OF DUBLIN AGENDA STATEMENT CITY COUNCIL MEETING DATE: February 24, 1992 SUBJECT Dublin Police Services 1991 Calendar Year Report (Prepared by James W. Rose, Captain, Chief of Police) EXHIBITS ATTACHED 1) 1991 Annual Report 2) Memo to Council - Dated February 24 , 1992 n RECOMMENDATIONS : Receive Report FINANCIAL STATEMENT None DESCRIPTION Dublin Police Services prepares an annual calendar report that documents activity performed by the police services over the previous year. This report contains figures documenting police response to crimes reported or detected within the city, police response relative to traffic offenses and/or accidents, all programs regulated and/or instituted by the police services, and compares the 1991 policing effort with the previous year. The report is divided into three sections: a. Organization and personnel data including workload indicators and volunteer services. b. A statistical accounting of criminal activity and police responses for calendar year 1991. C. Comparison of calendar year 1991 statistics with calendar year 1990. Through the use of statistics, law enforcement traditionally measures the department's workload, focusing mainly on Part I crimes. Review of the current calendar year report and comparing it with previous calendar year reports gives an indication of the services provided to the community. ------------------------------------------------------------------ COPIES TO: ITEM NO: CITY CLERK FILE 8 6 0 19 32 CITY OF DUBLIN "Celebrating 10 Years Of Cityhood 1982-1992" P.O. Box 2340, Dublin, California 94568 City Offices, 100 Civic Plaza, Dublin, California 94568 February 24 , 1992 Dear Reader: Enclosed is the 1991 annual calendar year report for the Dublin Police Services as prepared by Dublin Police Services Staff and Secretary Mary Grecco. The report documents activity within the City of Dublin as it relates to the Dublin Police Services and also tabulates police response to crime reported or detected within the City for calendar year 1991 . This report further compares the policing effort of 1991 with the previous year. The report is divided into three sections: A. Organization and personnel data including workload indicators and volunteer services. B. A statistical account of criminal activity and police response for calendar year 1991 . C. Comparison of calendar year 1991 statistics with calendar year 1990. The reader should be mindful that the comparisons are shown in percentages and can be very misleading when applied to small base numbers. This report is presented as an accounting of Dublin Police Services activities on behalf of the City of Dublin in calendar year 1991 . Very truly yours, v✓ mes W. Rose, Captain Chief of Dublin Police Services JWR:pta Administration (510) 833-6650• City Council (510) 833-6605• Finance(510) 833-6640• Building Inspection (510) 833-6620 Code Enforcement(510) 833-6620 • Engineering (510) 833-6630 • Planning (510) 833-6610 Police (510) 833-6670 • Public Works(510) 833-6630 • Recreation (510)833-6645 f 1 NU ' 19\ February 24, 1992 DUBLIN POLICE SERVICES ORGANIZATIONAL/STAFFING CHART PATROL _ ON-SITE COMMANDER NARCOTIC/VICE INVESTIGATIONS 4.5 Watch Commander CAPTAIN 1 Sergeant 18 Patrol Officers 1 Officer 2 Traffic Officers Narcotic/Vice Investigations Field Patrol Special Investigations Traffic Enforcement SUPPORT SERVICE Preliminary Investigations Lieutenant Reserve Program COMMUNITY SERVICES CLERICAL SERVICES INVESTIGATIONS 0.5 Crime Prevention Sergeant 1 Secretary 2.5 Detective Sergeants 1 Crime Prevention Officer 2 Specialist Clerks 0.5 Crime Prevention Technician Person Crimes 0.5 Training Sergeant Property Crimes Front Office juvenile Services Crime Prevention Records Management Sex Crimes Crime Analysis Permits/Licenses Community Relations . Property Management School Liaison/Training Payroll Environmental Reviews Evidence Custodian Educational Programs jail Services Training Programs ?I>jCCc' tQCI < > STAFFING ` Assicmed Personnel Commanding Officer - James W. Rose, Captain Support/Service - Norman Gomes, Lieutenant Detective Sergeants - Patrick Adams, Sergeant Greg Ahern, Sergeant Albert Chavarria, Sergeant David DiFranco, Sergeant Patrol Sergeants - William Gaudinier, Sergeant Michael Hart, Sergeant William Hillman, Sergeant Brian Masterson, Sergeant Michael Peterson, Sergeant Patrol Officers - Robert Atkinson, Deputy Sheriff Linda Bailey, Deputy Sheriff Gary Berge, Deputy Sheriff Jeff Bromstead, Deputy Sheriff Steve Brown, Deputy Sheriff Dennis Churich, Deputy Sheriff Robert Clouse, Deputy Sheriff John Hardester, Deputy Sheriff James Jukich, Deputy Sheriff David McKaig, Deputy Sheriff Glenn Melanson, Deputy Sheriff Bruce Rank, Deputy Sheriff Tony Sparks, Deputy Sheriff Dean Stavert, Deputy Sheriff Traffic Officers - Dave Nyberg, Deputy Sheriff Richard Kuwitzky, Deputy Sheriff Clerical - Elaine Grealis, Specialist Clerk Mary Grecco, Secretary Jan Stettler, Specialist Clerk Crime Prevention - Randy Skarphol , Deputy Sheriff Rose Macias, Community Safety Assistant Years with the Department Sergeants Total years all sergeants - 158 Average years per sergeant - 17 .5 Average age per sergeant - 39 . 6 Deputies Total years all deputies - 204 Average years per deputy - 11 . 3 Average age per deputy - 36 . 6 STAFFING (continu Average Vacancies Badge - 0 Civilian - 0 Complement Badge - 28 Civilian - 3 .5 Terminations Badge - 0 Civilian - 0 Resignations Badge - 0 Civilian - 0 Retirements Badge - 1 civilian - 0 Disability Retirements Badge - 0 Civilian - 0 Total Separations Badge - 3 Civilian - 0 Transfers Badge - 2 Civilian - 0 -2- S OVERTIME Badge Paid Overtime Hours 2008 Compensatory Hours 346 TOTAL HOURS 2354 Civilian Paid Overtime 92 Compensatory Hours 19 TOTAL HOURS 111 TOTAL PAID OVERTIME HOURS 2100 TOTAL COMPENSATORY HOURS 365 TOTAL HOURS 2465 LEAVES Total Number of Leaves of Absence Granted Badge 0 Civilian 0 Military Leaves Badge 0 Civilian 0 Number of Military Leave Days Granted Badge 0 Civilian 0 Industrial Leave - Total Number of Industrial Leave Days Badge 20 Civilian 0 Total Number Industrial Leave Cases Reported Badge 15 Civilian 0 -3- LEAVES (continued Sick Leave Days Off Number Days Per Employee Per Year Badge 157 6 Civilian 14 5 ASSIGNED VEHICLES Patrol - Miles Driven 171,065 Investigations - Miles Driven 40,981 TOTAL MILES DRIVEN 212,046 VEHICLE ACCIDENTS Administration - 0 Preventable - 2 Patrol - 3 Non-Preventable - 1 Investigations - 0 CRIMINAL ACTIVITY Patrol Activity Service Calls for Service 33 , 340 Reports Written 2 ,914 Field Interview Cards Made 439 Bicycle Cards Made (Stolen=39; Abandoned=22) 61 Foot Patrol 367 hours -4- CRIMINAL ACTIVITY intinued) Part I Offenses Reported Murder 2 Aggravated Assault 26 Robbery 12 Rape 2 Theft 430 Burglary 90 Stolen Vehicles 55 Arson 0 SUB-TOTAL 617 Other Offenses (Includes Misdemeanors) 914 TOTAL OFFENSES 1,531 Property Value Value of Property Stolen 564,543 Value of Property Recovered 50 ,686 INVESTIGATIONS Cleared Cases Property Suspect/Adult Suspect/Juvenile Assigned 461 Closed 283 89 78 Other 71 Closure Rate: 61% Checks Assigned 48 Closed 32 26 3 Other 3 Closure Rate: 67% Person Crimes 1 Assigned 323 Closed 270 147 152 Other 9 Closure Rate: 84% -5- INVESTIGATIONS (c,. hued) Suspect/Adult Suspect/Juvenile Narcotics Assigned 74 Closed 71 69 5 Other 0 Closure Rate: 96% NARCOTICS Suspects Investigated Adult Juvenile Male 53 4 Female 16 1 TOTAL 69 5 Suspects Arrests Male 43 0 Female 4 1 TOTAL 47 1 Illicit Drugs Seized Quantity, Heroin (ounces) . 13 Cocaine (grams) 53 . 34 Methamphetamine (grams) 282 .82 Marijuana (grams) 384 .5 Marijuana (cigarettes) 0 Marijuana (plants) 8 . 0 Hashish (grams) 4 . 2 LSD (tablets) 0 Psilocybin (grams) 0 Total Street Value $61,812 -6- ARRESTS/COMPLAINTS ADULT JUVENILE TOTAL On-View Felonies - Patrol 111 15 126 On-View Felonies - Investigations 38 2 40 Warrant Felonies - Patrol 21 0 21 Warrant Felonies - Investigations 2 0 2 On-View Misdemeanors - Patrol 418 29 447 On-View Misdemeanors - Investigations 7 1 8 Warrant Misdemeanors - Patrol 231 0 231 Warrant Misdemeanors - Investigations 16 0 16 Notice to Appear - Felony - Patrol 19 19 Notice to Appear - Felony Investigations 4 4 Notice to Appear - Misd. - Patrol 46 46 Notice to Appear - Misd. - Investigations 8 8 TOTAL ALL ARRESTS 968 Complaints Filed - Felony - Patrol 108 Complaints Filed - Felony - Investigations 133 Complaints Filed - Misd. - Patrol 433 Complaints Filed - Misd. - Investigations 36 Total Complaints Submitted - Patrol 541 Total Complaints Charged - Patrol 314 Total Complaints Submitted - Investigations 169 Total Complaints Charged - Investigations 155 TOTAL ALL COMPLAINTS SUBMITTED 710. TOTAL ALL COMPLAINTS CHARGED 469 -7- ' ' TRAFFIC Drunk Driving Arrests Adult Juvenile Total Male 75 1 76 Female 13 0 13 TOTAL 89 Citations Issued Parking 1,062 Mechanical 1,850 Moving 4,782 TOTAL CITATIONS ISSUED 7,694 Accidents Investigated (Included Private Property) Fatality Accidents 0 Injury Accidents (persons injured - 42) 34 Non-injury Accidents 261 TOTAL ACCIDENTS 295 Accident Types (Excludes Private Property) Auto/Pedestrian 4 Auto/Bicycle 11 Fixed Object 20 Parked Vehicle 33 Vehicle/Vehicle 157 Accident Causes (Excludes Private Property) Drunk Drivers (DUI) 6 Speed 74 Unsafe Turns 41 Mechanical 1 Traffic Signs (Fail to Obey) 12 Other 59 -8- CRIME PREVENTION Residential Safety Neighborhood Watch Meetings 7 Number of Persons Attending 126 Number of Neighborhood Watches in Operation 119 Operation I .D. Programs Initiated - Required Part of Neighborhood Watch 126 Security Surveys Conducted - Self-Conducting survey given to each Neighborhood Watch member residence 98 Merchant's Program Merchant's Alert Program - 87 merchants formed into six( 6) interlinking alert lists Security Surveys Conducted 25 Community Awareness Program Radio Community Service Messages 0 Television Community Services Messages 5 Newspaper Community Service Messages 5 Interviews 6 School Presentations (6 ,554 persons in attendance) 148 Group Talks and Service Organizations (Except Neighborhood Watch) ( 1,456 persons in attendance) 31 Earthquake Preparedness Presentation ( 0 persons in attendance) 0 Safety Literature Program Crime Prevention Material Distributed at Group Talks or by Patrol 14 , 465 Neighborhood Watch Groups - 79 packets with 14 items per packet 1 ,099 Merchant's Alert 172 Commercial Shoplifting Prevention Material 230 Crime Prevention Information Rack (located in front offices of Dublin Police and Dublin Library) 625 ti Special Mailing by City of Dublin 1 ,400 TOTAL MATERIAL DISTRIBUTED 17 , 991 Environmental Design Reviews 69 -9- SERVICE SECTION Citizen Inquiries Telephone Calls 17, 357 Walk-Ins 4 ,893 Records Reports Processed 2 , 914 Supplemental Reports Processed 2 , 224 Alpha Cards Processed 5 , 246 Field Interview Cards Processed 439 Bicycle Cards Processed 61 Bicycles Processed for Auction 75 Insurance Company Verifications Sent 439 Total False Alarms Responded to 1 ,037 Total Pieces of Evidence Processed 1,817 Permits Issued Bingo Permits 2 One-Day Liquor License Permits 11 Gun Dealer Permits 4 Explosive Sales Permits 1 Dance Licenses 1 Massage Permits 0 Second-Hand Goods Permits 1 Parade Permits 1 Peddlers Permits 10 -10- - VOLUNTEER PROGRAM HOURS Reserve Officers 2 , 711 Volunteer/Clerical 0 Crime Prevention/Clerical 0 Cadet Program 0 TOTAL VOLUNTEER HOURS 2 , 711 -1 1 - JUVENILE ACTIVITi Arrests Felonv Misdemeanors Total Male 34 59 93 Female 8 23 31 TOTAL 42 82 124 Notice to Appear . Male 59 Female 16 TOTAL 75 Traffic Citations Issued 229 -12- MAJOR WORKLOAD INDICATORS Calendar Year Comparison Percentage 1990 1991 Increase/Decrease CALLS FOR SERVICE 23 ,459 33 , 340 42%* REPORTS WRITTEN 2 ,938 2 ,914 (1%) CITATIONS ISSUED 6 ,720 7 ,694 14% ACCIDENTS INVESTIGATED 363 295 ( 19%) *This increase in calls does not mean an increase in the overall workload; but reflects our ability to capture workload statistics more accurately with the implementation of the CAD/RMS system. -13- CALENDAR YEAR COMPARISON Percentage 1990 1991 Increase/Decrease PERSONNEL Overtime Hours Badge 1873 2008 7% Civilian 128 92 (28%) Compensatory Time Hours Badge 378 346 (8%) Civilian 14 19 36% Sick Leave Days (Per Employee) Badge 6 6 0 Civilian 4 5 25% Military Leave Requested 0 0 0 Military Leave Days Granted 0 0 0 Industrial Leave Cases Reported 13 15 15% Industrial Leave Days Off 65 20 (69%) CRIMINAL ACTIVITY Part I Crimes Murder 0 2 20.0% Forcible Rape 4 1 (75%) Assault To Rape Attempt 1 1 0 Robbery with Firearm 4 5 25% Robbery with Knife 1 2 100% Robbery with other Weapon 2 2 0 Strong-Arm Robbery 1 3 200% Assault with Firearm 4 3 (25%) Assault with Knife 3 2 (33%) Assault with Other Weapon 6 12 100% Assault with Hands/Feet 20 9 (55%) Burglary - Residential 41 42 2% Burglary - Commercial 35 48 37% Arson 2 0 (200%) TOTAL MAJOR PART I CRIMES 124 132 6% —14— CRIMINAL ACTIVITY (cor, jed) Percentage 1990 1991 Increase/Decrease Theft - Pocket-picking 3 4 33% Theft - Purse-snatching 18 . 9 (50%) Theft - Shoplifting 133 111 (17%) Theft - From Motor Vehicle 145 158 9% Theft - Motor Vehicle Accessories 16 7 (56%) Theft - Bicycles 40 55 38% Theft - From Building 20 20 0 Theft - From Coin Op. Machine 1 0 (100%) Theft - All Other 89 66 (26%) Stolen Automobiles 37 35 (5%) Stolen Trucks/Buses 19 9 (52%) Other Vehicles Stolen 11 11 0 TOTAL PART I CRIMES 656 617 (6%) Other offenses 1000 914 (9%) TOTAL ALL OFFENSES 1656 1531 (8%) NARCOTIC INVESTIGATIONS Male Adult Arrests 29 43 48% Male Juvenile Arrests 0 0 0 Female Adult Arrests 12 4 (150%) Female Juvenile Arrests 0 1 100% TOTAL 41 48 17% ILLICIT DRUGS SEIZED Heroin (ounce) 3 .13 (96%) Cocaine (grams) 1713.8 53.34 (97%) Methamphetamine (grams) 175.63 282.82 61% Marijuana (grams) 419.34 384.5 (8%) Marijuana (cigarettes) 0 0 0 Marijuana (plants) 23 8 (65%) Hashish (grams) 1.45 4.2 190% PCP (grams) 0 0 0 LSD (tablets) 200,000 0 -- TOTAL STREET VALUE $624,266 $61,812 (909'0) -15- Percentage 1990 1: Increase/Decrease • ' ' ARRESTS PATROL Adult Felony 121 132 9% Juvenile Felony 8 34 325% Adult Misdemeanor 649 649 0 Juvenile Misdemeanor 91 75 (18%) INVESTIGATIONS Adult Felony 53 40 (25%) Juvenile Felony 8 6 (25%) Adult Misdemeanor 12 23 92% Juvenile Misdemeanor 10 9 (10%) TOTAL ALL ARRESTS 974 968 <(1%) COMPLAINTS TOTAL COMPLAINTS SUBMITTED Misdemeanor - Patrol 478 433 (9%) Felony - Patrol 104 108 4% Misdemeanor - Investigations 39 36 (8%) Felony - Investigations 118 133 13% TOTAL COMPLAINTS SUBMITTED 739 710 (4%) TOTAL COMPLAINTS CHARGED Patrol 333 314 (6%) Investigations 115 155 35% TOTAL COMPLAINTS CHARGED 428 469 10Y CLEARED CASES Property Assigned 467 461 (1%) Closed 214 283 32% Closure Rate 46% 61% 33% Checks Assigned 43 48 12% Closed 35 32 (9%) Closure Rate 81% 67% (17%) -16- CLEARED CASES (contir Percentage 1990 19- Increase/Decrease Persons Assigned 271 323 19% Closed 245 270 10% Closure Rate 90% 84% (7%) Narcotics Assigned 75 74 (1%) Closed 72 71 (1%) Closure Rate 96% 96% 0 TRAFFIC Citations Issued Parking 1181 1062 (10%) Mechanical 1596 1850 16% Moving 3943 4782 21% TOTAL 6720 7694 14% Accidents Investigated (Includes Private Property) Fatality Accidents 0 0 0 Injury Accidents 85 34 (60%) Non-Injury Accidents 278 261 (6%) Total Accidents Investigated 363 295 (19%) Accident Types (Excludes Private Property) Auto/Pedestrian 2 4 100% Auto/Bicycle 14 11 (21%) Fixed Object 31 20 (35%) Parked Vehicle 21 33 57% Vehicle/Vehicle 182 157 (14%) -17- TRAFFIC (continued) Percentage 1990 15_ Increase/Decrease Accident Causes (Excludes Private Property) Drunk Drivers (DUI) 11 6 (45%) Speed 87 74 (15%) Unsafe Turns 77 41 (47%) Mechanical 2 1 50%) Traffic Signals (Fail to Obey) 31 12 (61%) Other 46 59 28% Drunk Driving Arrests Male Adult 109 75 (31%) Female Adult 22 13 (41%) Male Juvenile 0 1 100% Female Juvenile 0 0 0 TOTAL DRUNK DRIVING ARRESTS 131 89 (32%) CRIME PREVENTION Residential Safety Neighborhood Watch Meetings 15 7 (53%)* Number of Persons Attending 243 127 (48%)* Number of Watches in Operation 113 119 5% Security Surveys Conducted 200 98 (51%)* Merchant's Program .. Merchant's Alert Program 64 87 36% Community Awareness Programs Radio Community Services Messages 1 0 0 Television Community Service Message 1 5 400% Newspaper Community Service Message 2 5 150% Interviews 15 6 (60%) School Presentation 111 148 33% Group Talks/Service Organizations 26 31 19% Earthquake Preparedness Presentation 1 0 0 *This decrease does not necessarily reflect declining workloads or commitment by Crime Prevention personnel , but reflects the fact that the civilian Crime Prevention position was vacant from January, 1991 through July, 1991. -18- CRIME PREVENTION (con ied) Percentage 1990 1991 Increase/Decrease Safety Literature Crime Prevention Material 11329 14465 28% Neighborhood Watch Groups 3248 . 1099 (66%) Merchant's Alert 54 172 219% Commercial Shoplifting 335 230 (31%) Crime Prevention Information Rack 1500 625 (58%) TOTAL SAFETY LITERATURE 23258 17991 (23%) SERVICE SECTION Citizen Inquiries Telephone Calls 42500 17357 (59%) Walk-Ins 4900 4893 0 Records Reports Processed 2938 2914 <(1%) Alpha Cards Processed 5746 5246 (9%) Field Interview Cards Processed 375 439 17% Bicycle Cards Processed 61 61 0 Bicycles Processed for Auction 27 75 178% Insurance Company Verifications Sent 663 439 (34%) Total False Alarms Responded To 756 1037 37% Total Pieces of Evidence Processed 1713 1817 6% Permits Bingo Permits 2 2 0 One-Day Liquor License Permits 13 11 (15%) Gun Dealer Permits 5 4 (20%) Explosive Sales Permits 1 1 0 Dance Licenses 0 1 100% Massage Permits 0 0 0 Second-Hand Goods Permits 1 1 0 Parade Permits 1 1 0 Peddlers Permits 5 10 100% VOLUNTEER PROGRAM Reserves 1310 2711 107% Volunteer/Clerical 0 0 0 Crime Prevention/Clerical 0 0 0 Cadet Program 0 0 0 TOTAL VOLUNTEER HOURS 1310 2711 107% -19- JUVENILE ACTIVITY Percentage 1990 1991 Increase/Decrease Arrests Male Felony 30 34 13% Female Felony 7 . 8 14% Male Misdemeanor 66 59 (11%) Female Misdemeanor 36 23 (36%) Total Juvenile Arrests 139 124 (11%) Notice to Appear Male 71 59 (17%) Female 29 16 (45%) Total Notice to Appear 100 75 (25%) Traffic Citations Issued 255 229 (10%) -20- CITY OF DUBLIN r MEMORANDUM DATE: February 24 , 1992 FROM: James W. Rose, Captain Chief, Dublin Police Ser ces TO: City Council City Manager SUBJ: ANNUAL REPORT - 1991 Dublin Police Services 1991 Annual Report contains information concerning the activities of the Dublin Police Department for the 1991 Calendar Year. The following is a summary of selected areas and an overview of Part I crimes. Overall Part I crimes decreased by 6%. All other offenses including theft/larceny, stolen vehicles and other misdemeanor crimes decreased by 8%. Traffic citations written in 1991 increased by 14%, while traffic accidents decreased by 19%. Total burglaries for 1991 showed an 18% increase from 1990 , with residential burglaries 2% higher than 1990 and commercial burglaries 37% above 1990 figures. Percentages may be somewhat misleading though, as total residential burglaries for _the entire city for 1991 numbered forty-two, while the total number of commercial burglaries for all of 1991 was forty-eight. There were two homicides in 1991, up from zero the previous year. Both homicides have been solved and suspects in custody. Rapes dropped 60%, from five in 1990 to two in 1991. The rape suspects are in custody and awaiting trial. The total of all robberies rose 50%, with eight reported robberies in 1990 and twelve in 1991. Examination of the "Major Workload Indicators" showing a comparison between 1990 and 1991 statistics shows that Calls for Service increased by 42% in 1991 . This figure does not reflect a true comparison. In 1990 this section was titled "Police Contacts with Public" and was hand-tallied from radio dispatch logs. In 1991 Dublin Police began using -statistics provided from the newly implemented Computer Aided Dispatch/Records Management system (CAD/RMS) that more accurately captured all patrol activity including patrol checks, business checks, foot patrol, and park checks that might not have been recorded under the old system. It is important to note that the increase in numbers does not necessarily mean an increase in the overall workload; but reflects an enhanced ability to capture workload statistics more accurately with the implementation of the CAD/RMS computer system. Patrol officers also initiated 17% more in-field contacts of suspicious persons within the City. x � ANNUAL REPORT - 1991 February 24 , 1992 Page Two Traditionally, law enforcement uses statistics to measure their work product, focusing mainly on Part I crimes. Therefore, an overview of these crimes for 1990 and 1991 has been provided. There are eight separate classifications that comprise Part I crimes. In comparing 1991 to 1990 , five (5) classifications were reduced, and three ( 3) classifications have increased. STOLEN MURDER RAPE ROBBERY ASSAULTS BURGLARY LARCENY VEHICLES ARSON 1990 0 5 8 33 76 465 67 2 1991 2 2 12 26 90 430 55 0 Percent Change: 2000 ( 60%) 50% ( 21%) 18% ( 8%) ( 18%) ( 200%) Total arrest figures remained relatively static in comparing 1991 with 1990 , with less than a 1% drop in arrests. The most notable figure is the increase of 325% in juvenile felony patrol arrests over 1990. Sick leave for sworn officers remains unchanged from the 1990 figures. Time off attributed to industrial injuries dropped a significant 69%. The service section shows a 59% reduction in citizen telephone calls received which can be directly attributed to increased_ use of individual telephone numbers with message recording capabilities. Volunteer hours, provided by Reserve Officers of the Alameda County Sheriff's Department, increased by 107%. This reflects an increase in commitment to training and recruitment by the reserve program and the personal commitment of the individual officers to serve the City of Dublin. Statistics are important in measuring the workload, but they are only one means of doing so. It is much more difficult to measure the level of commitment to the community and compassion and service by the Police Department personnel to the citizens. Reflecting on the past year, Dublin can be very proud of the men and women, both sworn and non-sworn, who work for the Dublin Police Services . JWR:pta cc: Charles C. Plummer, Sheriff Howard T. Garrigan, Undersheriff Paul Rankin, Assistant City Manager